Housecall Pro Overview
This is a summary of the comprehensive capabilities and benefits of Housecall Pro based on over 6249 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Housecall Pro, mHelpDesk, Jobber, FieldEdge, Service Autopilot, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Housecall Pro is right for your needs? Our Cuspera AI engine can evaluate how Housecall Pro fits your specific business needs, industry, and context. Get your personalized assessment report today.
Housecall Pro supports business activities such as:
- Engagement Management
- Sales Document Management
- Contact List Management
- Helpdesk Management
- Communication Management
Housecall Pro can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Internal Communications, Increase Sales & Revenue, Improve ROI, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Housecall Pro's capabilities include Alerts: Popups & Notifications, Personalization, Dashboard, etc.
Housecall Pro Construction Vertical is its biggest customer base.
Reviews
"...The easy workflow from input to estimate, to job, to invoicing, to automated follow-up emails. ...." Peer review by Ryan T., Managing Partner
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Housecall Pro solved their Field Service Management needs. Cuspera uses 6249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Housecall Pro.
Use Cases
Peers recommend Engagement Management , Sales Document Management , Contact List Management , as the business use cases that they have been most satisfied while using Housecall Pro.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.56/5 ★ |
"...The easy workflow from input to estimate, to job, to invoicing, to automated follow-up emails. ...." Peer review by Ryan T., Managing Partner |
| engaging and following up |
4.48/5 ★ |
"...My job as the manager/owner is to give estimates, confirm jobs with customers the day before the move, send the details to all of my employees the day before the move, send invoices and receipts to the customers after the move, and follow-up with the customers for quality control purposes...." Peer review by Rodolfo S., Internet |
| Sales Document Management with E-Mail |
2.53/5 ★ |
"...The fact that I can make invoices and proposals right at the spot and I dont have to go to my office and do the job twice. ...." Peer review by Luis N., Owner, Construction |
| proposal & quote management |
3.96/5 ★ |
"...BOOK DEMO Win more business with our sales proposal tool...." Proposal Software For Your Home Services Business |
| digital signature |
3.80/5 ★ |
"...-can get a signature on invoices -all invoices are emailed to customers when job is complete ---The list seriously goes on...." Peer review by Katelyn M., CFO, Construction |
| contract management |
0.90/5 ★ |
"...We are now beginning to use the service contract feature...." Peer review by Brian E., President, Construction |
| document sharing |
3.42/5 ★ |
"...Everyone can communicate with each other, share pictures and documents, write notes, change incorrect information, get maps, use text/phone to reach customers... customers can pay online, contact us, and we can give them alerts to when we are on the way...." Peer review by Shelly B, Owner |
| Contact List Management |
4.19/5 ★ |
"...Because I can access a customer's profile on the fly I don't have to guess a customer's history or loyalty. ...." Peer review by Kameron P., Owner, Consumer Services |
| contacts history |
4.43/5 ★ |
"...It is easy to find past customers and schedule jobs for our techs. ...." Peer review by Julie W., Assistant, Construction |
| tracking contacts |
3.48/5 ★ |
"...Such as billing, quick books integration, credit card processing, scheduling, time cards tracking, GPS tracking, customer contact, it even has the ability to help with a marketing campaign!. ...." Peer review by teresa t., owner/manager, Consumer Services |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.56/5 ★ |
"...The easy workflow from input to estimate, to job, to invoicing, to automated follow-up emails. ...." Peer review by Ryan T., Managing Partner |
|
| engaging and following up |
4.56/5 ★ |
| Sales Document Management with E-Mail |
2.53/5 ★ |
"...The fact that I can make invoices and proposals right at the spot and I dont have to go to my office and do the job twice. ...." Peer review by Luis N., Owner, Construction |
|
| proposal & quote management |
2.53/5 ★ |
| digital signature |
2.53/5 ★ |
| contract management |
2.53/5 ★ |
| document sharing |
2.53/5 ★ |
| Contact List Management |
4.19/5 ★ |
"...Because I can access a customer's profile on the fly I don't have to guess a customer's history or loyalty. ...." Peer review by Kameron P., Owner, Consumer Services |
|
| contacts history |
4.19/5 ★ |
| tracking contacts |
4.19/5 ★ |
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 6249 insights from peers and experts to help you assess how these Housecall Pro use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for Housecall Pro
What is Housecall Pro used for?
What are the top features of Housecall Pro?
Who uses Housecall Pro?
What are Housecall Pro alternatives?
Where is Housecall Pro located?
Popular Business Setting
for Housecall Pro
Top Industries
- Construction
- Consumer Services
- Manufacturing
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Housecall Pro to Enhance customer relationships and Acquire customers
Housecall Pro Alternatives
Peer and Expert Opinion on Features
for Housecall Pro
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (319) |
| Personalization | Read Reviews (107) |
| Dashboard | Read Reviews (88) |
| Recording | Read Reviews (72) |
| Auto scheduler & reminder | Read Reviews (46) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (319) |
| Personalization | Read Reviews (107) |
| Dashboard | Read Reviews (88) |
| Recording | Read Reviews (72) |
| Auto scheduler & reminder | Read Reviews (46) |
IT and Other Capabilities
for Housecall Pro
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (397) |
| Data Import | Read Reviews (733) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (397) |
| Data Import | Read Reviews (733) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (163) |
| Email Support | Read Reviews (109) |
| 24/7 Support | Read Reviews (1503) |
| Phone Support | Read Reviews (206) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (163) |
| Email Support | Read Reviews (109) |
| 24/7 Support | Read Reviews (1503) |
| Phone Support | Read Reviews (206) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (53) |
| Custom Reports | Read Reviews (522) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (53) |
| Custom Reports | Read Reviews (522) |
Software Failure Risk Guidance
?for Housecall Pro
Overall Risk Meter
Top Failure Risks for Housecall Pro
Vendor Profile Details
Company Name
Housecall Pro
Company Website
https://www.housecallpro.com/HQ Location
3636 Nobel Drive, #360, San Diego, California 92122, US
Employees
1001-5000
Social
Financials
SERIES D
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