Latest Product Updates and Feature Enhancements on FieldEZ
Low-Code Platforms in FSM: Empowering Technicians to Customize Without Coding
FieldEZ Technologies is pioneering low-code platforms in field service management (FSM), enabling technicians to customize workflows and forms without coding. This approach enhances service delivery ...and productivity by allowing field teams to adapt processes in real-time. FieldEZ's mobile-first, low-code FSM suite, including ServiceEZ, supports user-driven customization, offering advanced reporting and integration capabilities. This empowers technicians to become "citizen developers," significantly reducing development time and costs.
Digital Twins in Field Service: Bridging the Physical-Digital Divide for Proactive Maintenance!
The article discusses the transformative role of digital twins in field service management (FSM), highlighting FieldEZ's integration capabilities. Digital twins create virtual replicas of physical as...sets, enabling real-time monitoring, predictive maintenance, and proactive decision-making. FieldEZ facilitates seamless integration with IoT systems, enhancing technician productivity and reducing downtime. This technology optimizes service operations, reduces costs, and improves SLA compliance, representing a significant advancement in FSM.
Field Service SLA Management Automate, Track & Resolve with FieldEZ
FieldEZ has introduced an AI-powered SLA automation engine for field service management. The solution enables businesses to configure and enforce complex service level agreements across diverse custo...mer segments and geographies. Key features include automated escalations, real-time SLA tracking, and tools to reduce violations and improve first-time fix rates. The platform supports time-based, fixed, and field-specific SLAs, driving accountability and operational efficiency for service organizations.
FieldEZ AI for Field Service Management Faster Diagnoses, Smarter Resolutions
FieldEZ has launched FieldEZ AI, an advanced artificial intelligence extension for its field service management platform. The solution introduces AI-driven incident summarization, predictive root cau...se analysis, and automated resolution recommendations. These capabilities streamline ticket creation, accelerate diagnoses, and enhance technician performance, enabling service organizations to reduce downtime and deliver improved customer experiences.
