ServiceM8 Overview
This is a summary of the comprehensive capabilities and benefits of ServiceM8 based on over 1883 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ServiceM8, Loc8, AroFlo, Commusoft, ServiceTrade, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ServiceM8 is right for your needs? Our Cuspera AI engine can evaluate how ServiceM8 fits your specific business needs, industry, and context. Get your personalized assessment report today.
ServiceM8 supports business activities such as:
- Sales Document Management
- Helpdesk Management
- Contact List Management
- Communication Management
- Engaging And Following Up
ServiceM8 can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, and Improve ROI. It can help manage these activities if you use E-Mail Text SMS and Website for these needs. As a solution, ServiceM8's capabilities include Recording, Templates, Personalization, etc.
ServiceM8 Construction Vertical is its biggest customer base.
Reviews
"...It also offers me the possibility to personalize my invoices and quotes and the clients are satisfied, my company offers several services facilities and this keeps me organized...." Peer review by Maria Q, Graphic Designer
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ServiceM8 solved their Field Service Management needs. Cuspera uses 1883 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ServiceM8.
Use Cases
Peers recommend Sales Document Management , Helpdesk Management , Contact List Management , as the business use cases that they have been most satisfied while using ServiceM8.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
4.33/5 ★ |
"...It also offers me the possibility to personalize my invoices and quotes and the clients are satisfied, my company offers several services facilities and this keeps me organized...." Peer review by Maria Q, Graphic Designer |
| proposal & quote management |
4.24/5 ★ |
"...As a consultant, ServiceM8 made it easy to organize all of my projects, quickly draft up quotes, and know who still owes me money...." Peer review by Miciah Stamates, Management Consulting |
| digital signature |
4.64/5 ★ |
"...A recent idea I have had is to put an ad at the bottom of our emails, but I am having difficulty with inserting or pasting a jpg file in to the Company Email Signature area...." Peer review by Leigh K., Proprietor |
| contract management |
4.46/5 ★ |
"...Will love to see electronic signature on email response for authorization of work contracted...." Peer review by Trinidad G., CEO, Construction |
| Helpdesk Management |
4.97/5 ★ |
"...Intuitive but very powerful but when you do need help their support team is ready and able...." Peer review by Bruce P., President/CEO |
| Contact List Management |
4.91/5 ★ |
"...The fact it has reduced so much actual paperwork especially as it integrates with myob Ability to take card payments and show me client history at my fingertips ...." Peer review by Graham R., owner |
| contacts history |
4.91/5 ★ |
"...The database means we can easily check client history and be proactive to repeat business engagement...." Peer review by Ian Abbott, Real Estate |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
4.33/5 ★ |
"...It also offers me the possibility to personalize my invoices and quotes and the clients are satisfied, my company offers several services facilities and this keeps me organized...." Peer review by Maria Q, Graphic Designer |
|
| proposal & quote management |
4.33/5 ★ |
| digital signature |
4.33/5 ★ |
| contract management |
4.33/5 ★ |
| Helpdesk Management |
4.97/5 ★ |
"...Intuitive but very powerful but when you do need help their support team is ready and able...." Peer review by Bruce P., President/CEO |
|
| Contact List Management |
4.91/5 ★ |
"...The fact it has reduced so much actual paperwork especially as it integrates with myob Ability to take card payments and show me client history at my fingertips ...." Peer review by Graham R., owner |
|
| contacts history |
4.91/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1883 insights from peers and experts to help you assess how these ServiceM8 use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for ServiceM8
What is ServiceM8 used for?
What are the top features of ServiceM8?
Who uses ServiceM8?
What are ServiceM8 alternatives?
Where is ServiceM8 located?
Popular Business Setting
for ServiceM8
Top Industries
- Construction
- Management Consulting
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used ServiceM8 to Acquire customers and Enhance customer relationships
ServiceM8 Alternatives
Peer and Expert Opinion on Features
for ServiceM8
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (73) |
| Templates | Read Reviews (48) |
| Personalization | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (17) |
| Dashboard | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (73) |
| Templates | Read Reviews (48) |
| Personalization | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (17) |
| Dashboard | Read Reviews (10) |
IT and Other Capabilities
for ServiceM8
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (168) |
| Data Import | Read Reviews (261) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (168) |
| Data Import | Read Reviews (261) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (39) |
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (287) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (39) |
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (287) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (151) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (151) |
Software Failure Risk Guidance
?for ServiceM8
Overall Risk Meter
Top Failure Risks for ServiceM8
Vendor Profile Details
Company Name
ServiceM8
Company Website
https://www.servicem8.com/us/HQ Location
18 Smith Street, Darwin NT 0800 ,Australia
Employees
11-50
Social
Financials
PRIVATE
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