Consumer Services Case Studies and Customer Success Stories with ServiceM8
Bond Clean Australia
- Consumer Services
ServiceM8 helped Bond Clean Australia save 30-40k a year in wages. The app made booking jobs, quoting, and job history easy to manage. They saved at least 10 hours per week and saw a 20% decrease in ...overhead costs. Contractors can access every job on file from any device. The business found ServiceM8 more efficient than other software costing 5k a year. They recommend ServiceM8 to other small businesses in their industry.
ServiceM8 helped Green Envy Gardening manage residential lawn and garden maintenance jobs. Before ServiceM8, the team struggled with paper job sheets and disorganization. ServiceM8 automated scheduli...ng, connected leads directly to devices, and made job tracking easy. The app improved organization and saved time. Recurring jobs now schedule automatically, making the business more efficient. The owner says ServiceM8 is worth the investment.
ServiceM8 helped H&D Air Conditioning manage jobs from enquiry to invoicing. The company needed a seamless, cloud-based system to improve efficiency and professionalism. ServiceM8 made it easy for en...gineers to access schedules and job details from anywhere. The Asset Management Add-on helped track client equipment with QR codes and GPS. H&D Air Conditioning saw a 40% increase in turnover year-on-year after using ServiceM8.
ServiceM8 helped Katie Sweep, a small chimney sweeping team in Yorkshire, move from paper diaries to digital job management. The team used ServiceM8 to organize jobs, schedule work, and improve commu...nication. Connecting ServiceM8 to Xero and Stripe made payment reconciliation easy and reduced double-entry. The new system improved invoicing for clients and made daily operations hassle-free. Katie Sweep built a stronger reputation for customer service with ServiceM8.
ServiceM8 helped Lightning Glassworks & Screens move from paper-based systems to cloud job management. The company now tracks jobs, staff, and client communications in one place. Technicians get inst...ant updates, record measurements, and take payments on site. ServiceM8 improved their speed, efficiency, and service. Marshall Bradshaw says ServiceM8 is the best app they've ever had.
ServiceM8 helped Modern Hedge save time on scheduling and invoicing. The business wanted to spend less time on admin and more time in the field. With ServiceM8, the team can see job schedules and req...uirements while working. This lets them focus on garden care and customer service. The owners say ServiceM8 dramatically reduced their office time.
ServiceM8 helped Perth Tree Services improve job management and save time. The app lets them quote, invoice, and schedule jobs from anywhere. They attach photos to jobs and send them to clients easil...y. By entering job info on site, they save two hours of paperwork each night. Productivity increased because all job details are in one place for the crew.
Podger Air-conditioning and Refrigeration
- Consumer Services
ServiceM8 helped Podger Air-conditioning and Refrigeration move to electronic invoicing. The app made job management and invoicing much easier. Staff can send invoices right away and track job progre...ss. Admin time and costs dropped because they no longer use paper invoice books. ServiceM8 made the business more organized and paper free.
ServiceM8 helped Prescription Pest move from paper-based systems to cloud job management. Owners Marybeth and Daniel found manual tracking of jobs and invoicing slow and limiting. With ServiceM8, the...y now manage jobs, schedule, and communicate with clients online. This lets them work from anywhere and provide better customer service. They say ServiceM8 gives them freedom and improves their business.
Pristine Professional Cleaning
- Consumer Services
ServiceM8 helped Pristine Professional Cleaning double its staff and client base in just 12 months. Before ServiceM8, the business struggled with manual systems, unpaid invoices, and heavy admin work.... After switching, they reduced unpaid invoices from $10,000 a week to under $200. Staff now work more independently, and the business runs more smoothly. Cash flow and efficiency improved, making growth easier and less stressful.
ServiceM8 helped Attention to Detail, a cleaning business in Darwin, Australia, improve job scheduling, record keeping, and accounting integration. Before ServiceM8, they used Outlook Calendar and st...ruggled with managing workloads and client records. With ServiceM8, they saw a 200% reduction in administration for invoicing and a 1000% improvement in cash flow. Integration with QuickBooks Online made invoicing faster and easier. Staff can now work remotely, and the business can handle more jobs efficiently.
ServiceM8 helped Bond Clean Australia save $30-40k a year in wages. The cleaning business cut overhead costs by 20% and saved 10 hours per week on admin. ServiceM8 made quoting, booking, and job hist...ory easy for their team of 10-20 contractors. The app improved productivity and let all contractors access job info from any device. Bond Clean Australia recommends ServiceM8 to other small businesses in their industry.
ServiceM8 helped Countrywide Environmental Ltd, a pest control business, manage jobs and streamline daily work. The team now uses structured workflows and can access schedules, client details, and jo...b history from anywhere. This saves time and lets technicians focus on solving customer problems. ServiceM8 also integrates with Xero for better accounting. The business owner says it gives more time for family and less time chasing people.
ServiceM8 helped Green Envy Gardening organize and automate their lawn and garden maintenance business. The app made scheduling recurring jobs automatic and easy. Staff can check and edit jobs from a...nywhere using their phones. ServiceM8 connects leads directly to the owner’s devices, saving time. The business became more efficient and organized with ServiceM8’s job management features.
ServiceM8 helped Integrum Services move from paperwork and spreadsheets to digital job management. The pest control company now schedules jobs, updates technicians in real time, and collects payments... on-site. This improved cashflow and reduced appointment cancellations. ServiceM8's recurring jobs feature keeps staff on track. Communication with clients and teamwork have both improved.
ServiceM8 helped Katie Sweep, a small chimney sweeping team in Yorkshire, move from paper diaries to digital job management. The team improved scheduling, organization, and communication. Integrating... ServiceM8 with Xero and Stripe made payment reconciliation easy and reduced double-entry. Katie Sweep now offers better invoicing and customer service. The solution made daily operations hassle-free for the whole team.
ServiceM8 helped Lightning Glassworks & Screens move from paper-based systems to cloud job management. The company now manages jobs, staff, and client communications digitally. Technicians get instan...t scheduling updates and can issue invoices on site. ServiceM8 improved efficiency and client service. The owner calls it the best app they've ever had.
ServiceM8 helped Modern Hedge save time on scheduling and invoicing. The team now spends more time in the field and less on admin. ServiceM8 connects the team and lets them see job details anywhere. ...This makes it easier to deliver quality hedge and garden maintenance. Modern Hedge improved efficiency with ServiceM8 job management tools.
ServiceM8 helped Oz Pest Adelaide save time on site inspections and reports. Rob Hore now starts reports anywhere, anytime, and operates his business on the go. Integration with Xero reduced his acco...untant's bill from $250 to $130 per quarter. He also saves $120 per month on stamps by emailing invoices. ServiceM8 improved professionalism and customer communication for his pest control business.
ServiceM8 helped Perth Tree Services save two hours of paperwork each night. The app improved job management, quoting, and invoicing. Live map, photo attachments, and on-site invoicing made work easi...er. Productivity increased as all job info is in one place. ServiceM8 gave the owner more time with family and better business control.
Podger Air-conditioning and Refrigeration
- Consumer Services
ServiceM8 helped Podger Air-conditioning and Refrigeration switch to electronic invoicing. The app made job management and invoicing faster and easier. Staff can send invoices right away and track jo...b progress. Admin time and costs dropped because they no longer use paper invoice books. ServiceM8 made the business more organized and paper free.
ServiceM8 helped Prescription Pest move from paper-based systems to cloud job management. Owners Marybeth and Daniel can now manage jobs, scheduling, and invoicing from anywhere. This change improved... their customer service and efficiency. ServiceM8 made it easier to communicate with clients and deliver high-quality pest control services. The company now stands out for its service and client relationships.
Pristine Professional Cleaning
- Consumer Services
ServiceM8 helped Pristine Professional Cleaning double its staff and client base in just 12 months. Before ServiceM8, the business struggled with manual systems, unpaid invoices, and slow growth. Aft...er switching, they reduced admin headaches and improved cash flow, dropping weekly unpaid invoices from $10,000 to under $200. Staff now work more independently, and the business runs more efficiently. ServiceM8 made job management and invoicing much easier for this cleaning company.
Construction Case Studies and Customer Success Stories with ServiceM8
Finbra Plumbing & Heating
- Construction
ServiceM8 helped Finbra Plumbing & Heating move from paper-based processes to a digital system. Before ServiceM8, the business used only a diary and phone, which caused disorganization and slow invoi...cing. ServiceM8 improved scheduling, team communication, and job management. Staff now use the app to access schedules and complete paperwork in the field. Invoicing is faster, and cash flow has improved. Communication with clients is better, with appointment confirmations and digital forms sent by email.
ServiceM8 helped MC Autoglass move from paper-based systems to digital job management. The business faced issues with missed jobs and lost details. ServiceM8 improved efficiency, communication, and r...educed costs. Staff found the solution invaluable for daily operations. MC Autoglass now serves clients locally and internationally with better processes.
ServiceM8 helped ADAZ Electrical improve job management and time tracking. The app lets them invoice clients on site and track job status easily. ServiceM8 integrates with MYOB accounting software, m...aking admin tasks simpler. Staff spend less time on navigation and more on work. ADAZ Electrical can now monitor jobs and billable hours more accurately.
ServiceM8 helped Bright Spark Electrical Services cut admin time and boost business growth by 25%. The electrical company in Kent now tracks job status and history easily. ServiceM8 improved customer... communication and service. Bright Spark uses ServiceM8 for job management, scheduling, and quoting. The team delivers better service with less paperwork.
ServiceM8 helped Climate Plus, a Canberra-based HVAC and electrical company, improve their service and customer engagement. The team found ServiceM8 easy to use for all ages. WorkM8 Consulting set up... and trained the staff. ServiceM8 supports job management, scheduling, and quoting. Owners praise ServiceM8 for its simplicity and positive impact on their business.
ServiceM8 helped DNC Electrical & Air-Conditioning move from paper-based systems to digital job management. Owners Dan and Chris saved significant time on admin work. This allowed them to focus on cl...ients and staff development. They now enjoy more free time and have grown their business. ServiceM8 improved their workflow and work-life balance.
ServiceM8 helped Elite Heating and Plumbing move from paper-based systems to digital job management. The company grew from a sole trader to ten staff and seven vehicles in four years. ServiceM8 made ...their work more efficient and improved customer service. The software replaced clunky, non-intuitive tools. Elite Heating and Plumbing now stands out for quality and service.
ServiceM8 helped Finbra Plumbing & Heating move from paper-based processes to a digital system. Before ServiceM8, the business was disorganised and inefficient, which hurt cash flow. ServiceM8 improv...ed work planning, scheduling, and communication with clients. The app made it easy for staff to manage jobs and send invoices from anywhere. Finbra now saves time, reduces paperwork, and has better cash flow and customer service.
ServiceM8 helped H&D Air Conditioning boost turnover by 40% year-on-year. The company used ServiceM8 to manage jobs from enquiry to invoicing, improving efficiency and professionalism. Engineers now ...access schedules and job details from anywhere, saving time and enhancing service. The Asset Management Add-on lets them track client equipment with QR codes and GPS, streamlining maintenance. Communication with staff and clients is faster and clearer, making daily operations smoother.
ServiceM8 helped Lloyd Plumbing move from paper-based systems to digital job management. The business now uses ServiceM8 for quoting, invoicing, and team communication. ServiceM8 is now essential to ...their daily operations. The owners say they could not go back to the old way. The solution supports plumbing businesses with job management and scheduling.
ServiceM8 helped Mobbs Electrical go paperless and bill clients instantly. The app made job tracking easy and improved efficiency. Mobbs Electrical now spends less time on admin and more time creatin...g jobs. The app syncs with their accounting program for smooth billing. ServiceM8 stores all job data and photos, making re-ordering parts simple. The business saw better cash flow and increased profitability.
ServiceM8 helped Prowater Plumbing set up job management in under 2 hours. The platform made it easy to log and invoice jobs. Cash flow improved after using ServiceM8. Staff now communicate better an...d work as a team. Prowater Plumbing delivers better customer service with ServiceM8. The business serves domestic, commercial, and real estate clients in Melbourne.
ServiceM8 helped Verve Electrical improve scheduling and client communication. The business used ServiceM8 from the start to grow from one person to a team of seven. Instant communication replaced de...lays in job management. The company now delivers better customer service and professionalism. ServiceM8 supports electrical installation, maintenance, and compliance work.
ServiceM8 helped Water Tight Canberra, a plumbing and gasfitting business, improve every part of their operations. They switched from old job management software to ServiceM8 to boost technician effi...ciency. The change reduced admin work and improved service quality. The owner calls it the best business decision he has made. ServiceM8 supports job management, quoting, and scheduling for plumbing businesses.
ServiceM8 helped Westcork Electrical run their business remotely during the pandemic. The owner managed jobs from Ireland while his team worked in Sydney. Key features included job photos, checklists..., flexible scheduling, and process documentation. ServiceM8 made it possible to keep operations smooth from the other side of the world. The business owner recommends ServiceM8 to other trade businesses for job management and remote work.
Accounting Case Studies and Customer Success Stories with ServiceM8
Imprest Business Services
- Accounting
ServiceM8 helped Imprest Business Services improve their bookkeeping and administration work. Before ServiceM8, jobs and client information were hard to track. The app made invoicing faster and let s...taff send invoices from anywhere. All staff can now access client procedures and schedules in one place. ServiceM8 streamlined admin processes, improved communication, and helped them get more jobs.
ServiceM8 helped Imprest Business Services streamline job management and invoicing. The app made it easy for staff to access client information and send invoices from anywhere. Before ServiceM8, jobs... and client details were hard to track. Now, the team communicates better and tracks work orders easily. ServiceM8 improved admin processes and helped them get more jobs.
ServiceM8 helped ICOZ Antennas track jobs and workers easily. The app made it simple to store job information online and access it from anywhere. ICOZ Antennas saved time by going paperless and using... mobile devices for job documentation. The business reduced admin time and eliminated duplicate work. ServiceM8 made the company more profitable by saving time and money.
ServiceM8 helped ICOZ Antennas track jobs and workers easily. The app made job management simple and reduced admin time. Staff no longer use paper or duplicate work. All job info is saved online and ...accessible by everyone. The business became more profitable by saving time and money.
Food & Beverages Case Studies and Customer Success Stories with ServiceM8
BakeTech Services
- Food & Beverages
ServiceM8 helped BakeTech Services move from paper-based job management to a digital system. The app made it easy for even older technicians to use, improving efficiency and accountability. Invoicing... time dropped from 10 days to same-day, and technician bonuses rose from $2,500 to $4,500 every 6 months. ServiceM8 streamlined operations and reduced manual work for the business.
Automotive Case Studies and Customer Success Stories with ServiceM8
MC Autoglass
- Automotive
ServiceM8 helped MC Autoglass move from paper-based systems to digital job management. The business saw better communication, more efficiency, and lower costs. Staff now miss fewer jobs and lose fewe...r details. ServiceM8 made daily work easier for everyone. The owners call the solution invaluable for their glazing business.
Other Industry Case Studies and Success Stories with ServiceM8
ADAZ Electrical
- Electrical Services
ServiceM8 helped ADAZ Electrical improve job management and time tracking. The app lets them invoice clients on site and track job status easily. Staff spend less time on admin and more time working.... ServiceM8 integrates with their accounting software. No jobs are forgotten and invoices are sent faster. ADAZ Electrical recommends ServiceM8 for better business control.
ServiceM8 helped Assured Heating Essex manage jobs, clients, and scheduling. The company used ServiceM8 automations to run daily operations. ServiceM8 Pay and Stripe enabled on-site and online paymen...ts. Integration with Xero streamlined invoicing and avoided double-entry. Assured Heating Essex grew to 10 engineers and improved customer service and communication.
ServiceM8 helped Attention to Detail, a cleaning business in Darwin, Australia, manage bookings, scheduling, and accounts. Before ServiceM8, they used Outlook Calendar and had trouble with records an...d communication. ServiceM8 improved scheduling, record keeping, and accounting integration. The owner reports 200% less administration in invoicing and a 1000% improvement in cash flow. Staff can now work remotely, and the business can handle more work with less stress.
ServiceM8 helped BakeTech Services move from paper-based job management to a digital system. The app made it easy for even older technicians to use, saving time and reducing manual data entry. With S...erviceM8, jobs are not forgotten, and invoicing now happens the same day instead of taking 10 days. Technicians became more accountable, and their average bonus increased from $2,500 to $4,500 every 6 months. The business is now more efficient and streamlined.
ServiceM8 helped Bright Spark Electrical Services reduce admin time and improve job management. The company gained full visibility of job status and history. Customer communication and service improv...ed. With ServiceM8, Bright Spark grew its business by around 25%. Karen Smith from Bright Spark praised the efficiency gains and business growth.
ServiceM8 helped Climate Plus improve their service, repairs, and maintenance business in Canberra. The owners wanted a simple tool for their team. ServiceM8 was easy for both young and older technic...ians to use. WorkM8 Consulting set up ServiceM8 and provided training. Climate Plus now delivers better service to their customers.
ServiceM8 helped Countrywide Environmental, a small pest control business, manage their team and daily operations. The company used ServiceM8 to create and manage jobs with structured workflows. Sche...dules, client details, and job history are now accessible to the whole team, both in the office and in the field. This saved time and let technicians focus on solving customer problems. The solution also integrated with Xero for accounting.
ServiceM8 helped DNC Electrical & Air-Conditioning move from paper-based systems to digital job management. Owners Dan and Chris saved time and reduced after-hours admin work. They now focus more on ...clients, staff, and business growth. ServiceM8 improved their work-life balance. The business delivers electrical and air conditioning services in Melbourne and Gold Coast.
ServiceM8 helped Elite Heating and Plumbing move from paper-based systems to digital job management. The company grew from a sole trader to ten staff and seven vehicles in four years. ServiceM8 made ...their work more efficient and improved customer service. The software replaced clunky, non-intuitive tools. Elite Heating and Plumbing now stands out for quality service and modern technology.
ServiceM8 helped Energy Culture, a solar and electrical business in Sydney, manage jobs on the go. They wanted to keep in touch with clients and reduce admin time. With ServiceM8 and help from Tradie...Pad, they improved customer service and became a more modern business. The solution made it easier to handle jobs and stay connected with clients.
ServiceM8 helped Integrum Services move away from paperwork and spreadsheets. Before, job scheduling and staff management were hard and slow. With ServiceM8, technicians see daily jobs and get update...s from the office. The company now gets paid on-site, which improved cashflow. Communication with clients is better, and cancellations dropped. The team works together more easily, and recurring jobs are managed well.
ServiceM8 helped Lloyd Plumbing move from paper-based systems to digital job management. The business needed a better way to handle jobs, quotes, invoices, and team communication. ServiceM8 Partner T...radie Support Services guided the switch. Now, ServiceM8 is essential to their daily operations. Dean and Andrea say they could never go back to the old way.
ServiceM8 helped Mobbs Electrical go paperless and bill clients instantly. The app made job tracking easy with its log feature. Mobbs Electrical can now access job history and customer data anytime. ...The team spends less time on admin and more time creating jobs. ServiceM8 improved efficiency and brought a steady flow of income. Even non-tech savvy staff found the app easy to use.
ServiceM8 helped Oz Pest Adelaide save time on site inspections and reports. Rob Hore used to spend 2 hours per inspection and 1 hour on reports. Now he can start reports anywhere and anytime. Servic...eM8 works well with Xero, cutting admin costs from $250 to $130 per quarter. The business saves $120 a month on stamps by emailing invoices. Customers get SMS updates and better communication.
ServiceM8 helped Phōs, an electrical, lighting, and audio video company in Tulsa, move from paper-based job tracking to digital management. The platform streamlined job scheduling, invoicing, and sta...ff communication. Integration with Xero and Stripe saved time and improved payment processes. Owner Jeff Wilson says ServiceM8 stabilized their business and supported growth. Phōs now delivers better service and manages operations more efficiently.
ServiceM8 helped Pristine SCS, a commercial cleaning company in London, improve their business. They wanted to focus on client needs and make their teams more efficient. With ServiceM8, they gained b...etter visibility over operations and improved communication with field staff. Their processes became more efficient. This allowed Pristine SCS to deliver high quality service and reporting to clients.
ServiceM8 helped Prowater Plumbing set up job management in under two hours. The platform made it easy to log and invoice jobs. Cash flow improved after using ServiceM8. Staff communication and teamw...ork got better. Prowater Plumbing now delivers even better customer service.
ServiceM8 helped Verve Electrical improve scheduling and client communication. The business used ServiceM8 from the start to grow from one person to a team of seven. Instant scheduling and communicat...ion replaced delays. The owner values ServiceM8 for making operations faster and more professional. Verve Electrical now delivers better service to clients.
ServiceM8 helped Water Tight Canberra improve every part of their plumbing business. They switched from old job management software to ServiceM8. This change made their team more efficient. Administr...ation work went down. They now deliver better, more reliable service. The owner calls it the best business decision he ever made.
ServiceM8 helped Westcork Electrical run their business remotely during the pandemic. The owner managed operations from Ireland while his team worked in Sydney. Key features included job photos, chec...klists, flexible scheduling, and process documentation. ServiceM8 made it possible to communicate and manage jobs in the cloud. The business continued smoothly despite the owner's absence.
ServiceM8 helped Assured Heating Essex automate job management and scheduling. The company expanded to 10 engineers after using ServiceM8. They now process payments on site or online with ServiceM8 P...ay and Stripe. Integration with Xero made invoicing and reconciliation faster. The business improved customer service and communication. ServiceM8 runs key parts of their operations.
ServiceM8 helped Energy Culture, a solar and electrical contractor in Sydney, modernize their business. They wanted to keep in touch with clients and cut admin time. With ServiceM8 and help from Trad...iePad, they now manage jobs on the go. This improved their customer service and efficiency. Joe Edginton says ServiceM8 made them a modern business.
ServiceM8 helped Phōs, an electrical, lighting, and audio video company in Tulsa, move from paper-based job tracking to a digital system. Since 2014, ServiceM8 has streamlined their job management, s...cheduling, invoicing, and staff communication. Integrations with Xero and Stripe saved time and improved payment experiences. Owner Jeff Wilson says ServiceM8 stabilized their business and supported growth. Phōs now delivers better customer service and efficient operations.
ServiceM8 gave Pristine SCS full visibility into their cleaning operations. The platform improved communication with field staff and made job management more efficient. Pristine SCS now delivers high... quality service and reporting for clients. ServiceM8 helps them stay flexible and focus on client needs. The company uses ServiceM8 for job completion and process optimization.
