Product and Vendor News
Customer stories
Product Business Settings
FullStory is popular in Retail, Internet, and Hospitality industries and is widely used by Mid Market, Small Business, and Enterprise.
Integrations
FullStory Product Overview
Fullstory leverages behavioral data analytics to transform digital experiences. Its platform uncovers user sentiment hidden within click patterns, enabling businesses to refine their products and foster customer loyalty. By providing a comprehensive view of visitor interactions, Fullstory aids in making informed decisions that enhance user engagement and conversion rates. The platform's always-on, AI-driven analysis offers actionable insights, setting it apart as a trusted resource in understanding user behavior. This focus on detailed behavioral data supports businesses in crafting strategies that align with market demands and drive ROI.
How satisfied the customers are with FullStory use-cases
Reviews
"Over the years, we’ve solved countless UX and customer service issues using FullStory, and we continue to use it for those purposes every day. Few customers who have a problem on your site actually leave feedback, so if three customers report an iss...ue, that likely represents hundreds who’ve experienced it. FullStory is crucial to understanding and fixing those issues quickly." - Michael Moore
"FullStory comes up in every voice of customer meeting. We are able to walk people through the actual pain points shoppers are facing and show what we found and how we were able to quickly resolve the issue. Or how we plan to improve the digital expe...rience to add more value for our shoppers." - Yi Cao
FullStory Customer Insights, Testimonials and Case Studies
What solutions does FullStory provide for Engagement Management?
How does FullStory address your Products & Pricelist Management Challenges?
How can FullStory enhance your Helpdesk Management process?
How does FullStory facilitate Customer Feedback Management?
How does FullStory address your Onboarding Challenges?
What is FullStory?
FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. The software helps its clients improve digital experience for their customers by pinpointing when, where, and how user struggle is affecting business revenue and retention.From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.
FullStory automatically discovers, analyzes, and ranks improvement opportunities so that users can confidently focus on the improvements that will yield the greatest benefits. . FullStory account is equipped with a robust suite of tools to manage privacy, consent, and selective exclusion of on-screen text. It makes apps smarter and most critical workflows snappier.
What is FullStory used for?
What are the top features of FullStory?
Who uses FullStory?
What are FullStory alternatives?
Where is FullStory located?
22 buyers and buying teams have used Cuspera to assess how well FullStory solved their Conversion Rate Optimization needs. Cuspera uses 2325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Over the years, we’ve solved countless UX and customer service issues using FullStory, and we continue to use it for those purposes every day. Few customers who have a problem on your site actually leave feedback, so if three customers report an issue, that likely represents hundreds who’ve experie...nced it. FullStory is crucial to understanding and fixing those issues quickly. |
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FullStory comes up in every voice of customer meeting. We are able to walk people through the actual pain points shoppers are facing and show what we found and how we were able to quickly resolve the issue. Or how we plan to improve the digital experience to add more value for our shoppers. Testimonial By Yi Cao |
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One of the greatest advantages of FullStory is that it lets us verify the data we’re seeing with actual sessions, where with other solutions we didn’t have assurance the numbers are good. FullStory goes from very macro-level analyses all the way down to individual interactions, so you can get a cle...ar, complete picture. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Michael Moore CTO/CIO Moosejaw |
Over the years, we’ve solved countless UX and customer service issues using FullStory, and we continue to use it for those purposes every day. Few customers who have a problem on your site actually leave feedback, so if three customers report an issue, that likely represents hundreds who’ve experie...nced it. FullStory is crucial to understanding and fixing those issues quickly. |
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Yi Cao Senior Manager Product Research Hudson’s Bay Company |
FullStory comes up in every voice of customer meeting. We are able to walk people through the actual pain points shoppers are facing and show what we found and how we were able to quickly resolve the issue. Or how we plan to improve the digital experience to add more value for our shoppers. Testimonial By Yi Cao |
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Christiaan Johnson Director of Product Design Finicity |
One of the greatest advantages of FullStory is that it lets us verify the data we’re seeing with actual sessions, where with other solutions we didn’t have assurance the numbers are good. FullStory goes from very macro-level analyses all the way down to individual interactions, so you can get a cle...ar, complete picture. |
Welcome to the next chapter in behavioral data analytics
Peers used FullStory for engagement management and products & pricelist management
FullStory Competitors
FullStory Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (304) |
| Custom Reports | Read Reviews (338) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (304) |
| Custom Reports | Read Reviews (338) |
FullStory Integrations
FullStory integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for FullStory
Software Failure Risk Guidance
?for FullStory
Overall Risk Meter
Top Failure Risks for FullStory
Fullstory, Inc News
Fullstory, Inc Profile
Company Name
Fullstory, Inc
Company Website
https://www.fullstory.com/HQ Location
1745 Peachtree St NW, Suite G, Atlanta, Georgia 30309, US
Employees
101-250
Social
Financials
SERIES C
