Zuora Overview
Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.
Use Cases
Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.
Zuora Use-Cases and Business Priorities: Customer Satisfaction Data
Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.
Reviews
"We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience" - Ken Cornick
Zuora, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zuora
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Zuora Use Cases
How does Zuora address your Subscription Management Challenges?
How can Zuora optimize your Sales Document Management Workflow?
How can Zuora enhance your Billing And Invoice Management process?
Why is Zuora the best choice for Engagement Management?
What solutions does Zuora provide for Workflow Management?
10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick |
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Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette |
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We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Ken Cornick President and Co-founder CLEAR |
We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick |
|
Daniel Wette CEO rankingCoach |
Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette |
|
Trevor Owens VP of Architecture Quench |
We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
Case Studies
CASE STUDY The Financial Times
CASE STUDY Raconteur
CASE STUDY 24 Hour Fitness
CASE STUDY Asana
CASE STUDY Zoom
CASE STUDY LeadDev
Video
Modern Businesses Run on Zuora
Frequently Asked Questions(FAQ)
for Zuora
What is Zuora?
Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.
Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.
Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.
What is Zuora used for?
What are the top features of Zuora?
Who uses Zuora?
What are Zuora alternatives?
Where is Zuora located?
Zuora Competitors
Zuora Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
Zuora Integrations
Zuora integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zuora
Software Failure Risk Guidance
?for Zuora
Overall Risk Meter
Top Failure Risks for Zuora
Zuora, INC. News
Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today
Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.
Zuora Recognized as a Leader in 2025 Gartner Magic Quadrant for Recurring Billing ...
Zuora has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications. This acknowledgment highlights Zuora's strong ability to execute and its comprehensive vision in the monetization platform space. Zuora's platform supports diverse revenue models, including subscription and usage-based billing, helping companies adapt to market demands and leverage AI-driven monetization strategies.
Zuora Expands Workday tie-up for Revenue Management - FinTech Magazine
Zuora has expanded its partnership with Workday to enhance revenue management for companies using subscription and usage-based pricing models. This collaboration integrates Zuora's order-to-cash automation platform with Workday Financial Management, offering a unified financial framework. The integration aims to simplify complex billing models and improve compliance and audit processes for consumer-facing businesses.
B2B Innovation : Embedded Finance , AI and Partner Enablement
Zuora and Nuvei have launched an international recurring payments infrastructure aimed at enterprises expanding globally. This partnership offers a unified system to enhance authorization rates, simplify reconciliation, and adapt to market complexities without custom builds, showcasing modularity at scale.
Zuora, INC. Profile
HQ Location
3050 South Delaware Street, Suite 301,San Mateo, CA 94403
Employees
501-1000
Social
Financials
IPO