Zuora Overview
This is a summary of the comprehensive capabilities and benefits of Zuora based on over 4133 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zuora, Chargebee Subscription Management, Chargify Subscription management, Recurly, BillingPlatform, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zuora is right for your needs? Our Cuspera AI engine can evaluate how Zuora fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zuora supports business activities such as:
- Subscription Management
- Sales Document Management
- Billing And Invoice Management
- Engagement Management
- Workflow Management
Zuora can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Enter New Markets Internationally Or Locally, Scale Best Practices, etc. As a solution, Zuora's capabilities include Recording, Calculator, Dashboard, etc.
Zuora was founded in 2007. Computer Software Vertical is its biggest customer base.
Reviews
"With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. " - Rahma Samow
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Zuora.
Use Cases
Peers recommend Subscription Management , Sales Document Management , Billing And Invoice Management , as the business use cases that they have been most satisfied while using Zuora.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Subscription Management |
4.93/5 ★ |
"...Zuora gives Hudl the ability to update large amounts of account information, including payment gateways and invoice templates; cancel multiple subscriptions post-customer upgrade; and cancel overdue subscriptions...." Case Study Hudl |
| Sales Document Management |
4.20/5 ★ |
"...Zuora also integrates with SalesForce so quotes can be made in SalesForce and will automatically create subscription within Zuora...." Peer review by Verified Reviewer |
| proposal & quote management |
4.45/5 ★ |
"...SalesForce to Zuora or Zuora to the ERP, especially if there is a change from the original quote...." Peer review by Felix G., Accounting |
| contract management |
2.78/5 ★ |
"...Lead and continue to build Zuora s Analyst Relations function to help the company quickly respond and formulate informed points of view around industry trends and shifts in the competitive landscapeShare relevant or emerging analyst research with senior management; keep current on competitive developments in our space Provide strategic counsel to senior management as to how to engage best with key influencers to inform and evolve product strategy Collaborate cross-organizationally with colleagues in marketing, sales, product, engineering, finance and legal as requiredWork closely with product marketing, finance, engineering and product management to educate analysts and proactively engage with analysts on topics strategic to our businessDevelop, manage and execute a targeted analyst relations strategy to identify and highlight key research projects with existing or prospective Zuora customersInfluence research on Zuora, our competitors and our growing market to shape perceptions of Zuora and the value we bring to our customersProactively engage with top tier and specialized analyst relations firms to bring insights to our product development, marketing, engineering and services teams that help shape strategy and our competitiveness in the marketProcure and manage qualitative and quantitative research projects on behalf of ZuoraManage budgets, scope of engagement and overall vendor relationships conducting annual contract negotiations, procuring special services, inquiries or strategy day. ..." Sr/Director Analyst Relations, Zuora, USA |
| digital signature |
3.67/5 ★ |
"...DocuSign is the pioneer and global standard for eSignature and Digital Transaction Management (DTM) The Challenge...." Case Study DocuSign |
| Billing And Invoice Management |
4.95/5 ★ |
"...Zuora has been named a leader in Forrester s most recent Wave on Recurring Customer and Billing Management, IDC s MarketScape on Subscription Relationship Management and a visionary in Gartner s most recent Magic Quadrant on CPQ solutions. ..." Sr/Director Analyst Relations, Zuora, USA |
| PEER EXPERIENCES | |
|---|---|
| Subscription Management |
4.93/5 ★ |
"...Zuora gives Hudl the ability to update large amounts of account information, including payment gateways and invoice templates; cancel multiple subscriptions post-customer upgrade; and cancel overdue subscriptions...." Case Study Hudl |
|
| Sales Document Management |
4.20/5 ★ |
"...Zuora also integrates with SalesForce so quotes can be made in SalesForce and will automatically create subscription within Zuora...." Peer review by Verified Reviewer |
|
| proposal & quote management |
4.20/5 ★ |
| contract management |
4.20/5 ★ |
| digital signature |
4.20/5 ★ |
| Billing And Invoice Management |
4.95/5 ★ |
"...Zuora has been named a leader in Forrester s most recent Wave on Recurring Customer and Billing Management, IDC s MarketScape on Subscription Relationship Management and a visionary in Gartner s most recent Magic Quadrant on CPQ solutions. ..." Sr/Director Analyst Relations, Zuora, USA |
|
56+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4133 insights from peers and experts to help you assess how these Zuora use cases fit your Revenue Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow |
|
We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
|
Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rahma Samow Head of Digital Health Global Siemens Healthineers |
With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow |
|
Trevor Owens VP of Architecture Quench |
We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
|
David Magliano Managing Director, Membership, Marketing and Consumer Revenue The Guardian |
Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study CLEARRead More |
|
Case Study HudlRead More |
|
|
Case Study Siemens HealthineersRead More |
Frequently Asked Questions(FAQ)
for Zuora
What is Zuora?
What is Zuora used for?
What are the top features of Zuora?
Who uses Zuora?
What are Zuora alternatives?
Where is Zuora located?
Popular Business Setting
for Zuora
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Zuora to Enhance customer relationships and Increase sales & revenue
Zuora Alternatives
Peer and Expert Opinion on Features
for Zuora
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (41) |
| Calculator | Read Reviews (40) |
| Dashboard | Read Reviews (36) |
| Alerts: popups & Notifications | Read Reviews (34) |
| Templates | Read Reviews (30) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (41) |
| Calculator | Read Reviews (40) |
| Dashboard | Read Reviews (36) |
| Alerts: popups & Notifications | Read Reviews (34) |
| Templates | Read Reviews (30) |
IT and Other Capabilities
for Zuora
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (562) |
| Data Export | Read Reviews (170) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (562) |
| Data Export | Read Reviews (170) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (33) |
| Chat Support | Read Reviews (29) |
| Email Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (407) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (33) |
| Chat Support | Read Reviews (29) |
| Email Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (407) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
Software Failure Risk Guidance
?for Zuora
Overall Risk Meter
Top Failure Risks for Zuora
Vendor Profile Details
HQ Location
3050 South Delaware Street, Suite 301,San Mateo, CA 94403
Employees
501-1000
Social
Financials
IPO
Get a personalised risk report for Zuora
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Zuora may get in touch with you regarding your request.
Request Custom Quote
Zuora will get in touch with you regarding your request.