Zuora Overview
Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.
Use Cases
Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.
Zuora Use-Cases and Business Priorities: Customer Satisfaction Data
Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.
Reviews
"Hudl uses Zuora to automate changes to customer accounts, which has saved our IT, billing, and engineering teams over 100 hours per month. The more we use it, the more value it brings to our company. Since partnering with Zuora in 2017, our business... has doubled." - Devin Schroeder
Peer review evidence (same sources as the product rating summary)
"...Having a seamless and integrated payment and subscription management lowers the barrier to entry and means customers don't miss payments and we don't spend money chasing them...." Peer review by Chris R., Computer Software
"...It is integrated into our Salesforce.com instance where sales opportunities and quotes are managed...." Peer review by Verified User, Professional in Product Management, Marketing and Advertising
"...It has a lot of capabilities when it comes to billing, invoicing, dealing with international currencies, etc...." Peer review by Zack Urlocker, Computer Software
Zuora, Chargebee Subscription Management, ChargeOver, Workiva, Podia, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zuora
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Zuora Customer wins, Customer success stories, Case studies
How can Zuora optimize your Subscription Management Workflow?
Why is Zuora the best choice for Sales Document Management?
What benefits does Zuora offer for Billing And Invoice Management?
How can Zuora optimize your Engagement Management Workflow?
What Are the key features of Zuora for Workflow Management?
10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Hudl uses Zuora to automate changes to customer accounts, which has saved our IT, billing, and engineering teams over 100 hours per month. The more we use it, the more value it brings to our company. Since partnering with Zuora in 2017, our business has doubled. Testimonial By Devin Schroeder |
|
Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette |
|
With Zuora Collect AI, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research project that would have required testing to parse out ...the most optimal times to retry payments. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Devin Schroeder Revenue Operations Hudl |
Hudl uses Zuora to automate changes to customer accounts, which has saved our IT, billing, and engineering teams over 100 hours per month. The more we use it, the more value it brings to our company. Since partnering with Zuora in 2017, our business has doubled. Testimonial By Devin Schroeder |
|
Daniel Wette CEO rankingCoach |
Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette |
|
Susanna Wright Payments Manager Whitepages |
With Zuora Collect AI, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research project that would have required testing to parse out ...the most optimal times to retry payments. |
Modern Businesses Run on Zuora
Frequently Asked Questions(FAQ)
for Zuora
What is Zuora?
Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.
Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.
Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.
What is Zuora used for?
What are the top features of Zuora?
Who uses Zuora?
What are Zuora alternatives?
Where is Zuora located?
Peers used Zuora for subscription management and sales document management
Zuora Competitors
Zuora Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
Zuora Integrations
Zuora integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zuora
Software Failure Risk Guidance
?for Zuora
Overall Risk Meter
Top Failure Risks for Zuora
Zuora, INC. News
Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability
Zuora has introduced AI agents within its quote-to-cash platform, enhancing auditability and execution in financial workflows. These AI agents support contract analysis, revenue allocation, audit response generation, and collections prioritization. The update aims to integrate AI into financial processes, allowing finance teams to simulate accounting outcomes and execute workflows with governance. This development addresses challenges in AI integration and explainability in finance.
Zuora Collections Launches in Europe with Germany Data Center for AI-Driven Workflows
Zuora has launched its AI-powered Collections product in Europe, supported by a new data center in Germany. This expansion enhances regional data storage and operations, aligning with European data protection requirements. Zuora Collections automates workflows, improves cash inflow visibility, and integrates with billing and revenue systems. The Germany-based data center strengthens Zuora's European infrastructure, facilitating better support and maintenance for customers in the region.
Sytel Reply Named Zuora's 2025 EMEA RSI Partner of the Year Enabling ...
Sytel Reply has been recognized as Zuora's 2025 EMEA RSI Partner of the Year for its expertise in implementing Zuora's platform and strategic consulting in monetization across the EMEA region. This recognition underscores Sytel Reply's decade-long experience with Zuora, enhancing AI-driven revenue models and supporting scalable subscription and usage-based models.
Zuora Inc Aktie (ISIN: US98985X1046): Subscription-Plattform im Wandel ...
Zuora has announced a strategic partnership with Nuvei Corporation to integrate payment processing within its subscription management platform. This integration aims to streamline billing and payment processes, particularly benefiting companies in Europe with complex regulatory and payment requirements. The collaboration enhances Zuora's platform by reducing integration costs and accelerating implementation time for its users.
Zuora, INC. Profile
HQ Location
3050 South Delaware Street, Suite 301,San Mateo, CA 94403
Employees
501-1000
Social
Financials
IPO
