Zuora Overview

Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.

Use Cases

Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.

Other use cases:

  • Engagement Management
  • Workflow Management
  • Products & Pricelist Management
  • Communication Management
  • Revenue Cycle Management
  • Helpdesk Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve ROI
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

Zuora Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands." - Rahma Samow

Zuora, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Zuora Customer wins, Customer success stories, Case studies

How does Zuora facilitate Subscription Management?

What benefits does Zuora offer for Sales Document Management?

How efficiently Does Zuora manage your Billing And Invoice Management?

What Are the key features of Zuora for Engagement Management?

How can Zuora optimize your Workflow Management Workflow?

10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Zuora testimonial

Rahma Samow

Head of Digital Health Global

Siemens Healthineers

With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow
Zuora testimonial

David Magliano

Managing Director, Membership, Marketing and Consumer Revenue

The Guardian

Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano
Zuora testimonial

Tom Bucklar

Director of IOT & Channel Solutions

Caterpillar

Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar
CUSTOMERS TESTIMONIALS
Zuora testimonial

Rahma Samow

Head of Digital Health Global

Siemens Healthineers

With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow
Zuora testimonial

David Magliano

Managing Director, Membership, Marketing and Consumer Revenue

The Guardian

Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano
Zuora testimonial

Tom Bucklar

Director of IOT & Channel Solutions

Caterpillar

Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar

Siemens Healthineers - Hospital & Health Care

Siemens Healthineers had 12 SAP systems that couldn't handle recurring revenue models. They needed a solution for their new subscription-based products. They added Zuora Billing and Zuora Revenue to ...automate processes and manage subscriptions. This reduced manual steps by over 60% and processing time by 75%. Zuora helped them support their subscription model with new KPIs like active users and churn rates.

Read on →

Ubisoft - Entertainment

Ubisoft needed a partner to manage its subscription business for international expansion and peak volume surges. They chose Zuora to automate billing, accounting, and payments for Ubisoft+ and Rocksm...ith+ services. Zuora helped Ubisoft handle online traffic increases of up to 200% during new game releases and expand to 184 countries. Ubisoft now uses Zuora to manage currency conversions and tax calculations across numerous countries.

Read on →

Hudl - Computer Software

Hudl needed a solution to comply with ASC 606 and reduce manual accounting tasks during peak seasons. They implemented Zuora Revenue and Zuora Billing, which helped automate processes and maintain a ...consistent close schedule. This integration reduced manual revenue recognition processes by 25% and eliminated the need for additional days to close during busy seasons. The team now has more time for analysis and building best practices, improving work-life balance.

Read on →

Zuora - Computer Software

Zuora faced a long revenue close process of at least 15 days, causing long hours and high costs. They upgraded to Zuora Revenue for real-time data capabilities. This streamlined operations, reduced c...lose time to 4 days, and minimized manual work. The upgrade improved forecasting and reduced audit fees by 7%. Employee stress decreased, with no turnover in 2023.

Read on →

Zoom - Computer Software

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.

Read on →

Hireology - Human Resources - Medium

Zuora Billing and Revenue helped Hireology automate finance and support rapid growth. Hireology replaced manual processes and legacy systems in just seven weeks. The company now closes month-end smoo...thly and meets ASC 606 compliance. Automation reduced manual work and improved audit readiness. Hireology can now scale billing for 6,000 customers and support new product bundles.

Read on →

Modern Businesses Run on Zuora

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuora

What is Zuora?

Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.

Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.

Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.

What is Zuora used for?

Zuora is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Subscription Management, Sales Document Management and Billing And Invoice Management .

What are the top features of Zuora?

Recording, Calculator and Dashboard are some of the top features of Zuora.

Who uses Zuora?

Zuora is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Zuora.

Where is Zuora located?

Zuora is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora for subscription management and sales document management

Zuora Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (19)
Analytics

4.29/5

Read Reviews (383)
Custom Reports

3.12/5

Read Reviews (580)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (19)
Analytics

4.29/5

Read Reviews (383)
Custom Reports

3.12/5

Read Reviews (580)

Software Failure Risk Guidance

?

for Zuora

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora

Zuora, INC. News

Product

Zuora Charts AI-Driven Future Under Private Ownership

Zuora, under private equity ownership, is set to unveil a strategic roadmap focusing on AI to enhance subscription-based business models. Key initiatives include new product bundling, innovative pricing models, and AI-driven automation in financial operations. The company plans to integrate with tax provider Anrok to automate compliance checks. Initial AI features are in testing, with further rollouts expected in Q1 2026.

Product

Zuora Launches AI-Ready Monetization Catalog to Power Any Business Model, Even Faster

Zuora has introduced an AI-ready monetization catalog designed to accelerate and support diverse business models. This new offering aims to enhance flexibility and speed in monetization strategies, leveraging AI capabilities to optimize revenue operations.

Awards

Zuora Revenue Ranked No. 1 Overall in Automated Revenue Management by MGI ...

Zuora Revenue has been ranked No. 1 in Automated Revenue Management by MGI Research, excelling in product and strategy. This recognition highlights Zuora's leadership in automating and scaling complex revenue operations.

Product

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today

Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO