Zuora Overview
Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.
Use Cases
Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.
Zuora Use-Cases and Business Priorities: Customer Satisfaction Data
Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Zuora Collect AI, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research proj...ect that would have required testing to parse out the most optimal times to retry payments." - Susanna Wright
Peer review evidence (same sources as the product rating summary)
"...It addresses the need for automatic recurring billing, management of subscriptions and ease of credit card payment processing...." Peer review by Mari Gregori, Volume Sales Operations, CallidusCloud
"...The CPQ quote engine makes our quoting much simpler and allows us to configure quotes quickly...." Peer review by Anthony Hewitt, Director Of Operations, Brightpearl
"...Subscription Billing, Invoicing, payments...." Peer review by Stacie B, Senior Manager, Accountig
Zuora, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zuora
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Zuora Customer wins, Customer success stories, Case studies
How can Zuora optimize your Subscription Management Workflow?
What makes Zuora ideal for Sales Document Management?
What solutions does Zuora provide for Billing And Invoice Management?
Why is Zuora the best choice for Engagement Management?
How efficiently Does Zuora manage your Workflow Management?
10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Zuora Collect AI, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research project that would have required testing to parse out ...the most optimal times to retry payments. |
|
We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
|
Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Susanna Wright Payments Manager Whitepages |
With Zuora Collect AI, we’ve increased our average payment recovery rate by an additional 10% from what it was when the product had no machine learning. Using an AI-driven retry strategy also prevented us from starting a time-consuming research project that would have required testing to parse out ...the most optimal times to retry payments. |
|
Trevor Owens VP of Architecture Quench |
We are thrilled to see Zuora’s pace of innovation to support our non-recurring Consumable and Field Service offerings. Unified Monetization will provide the flexibility to seamlessly bill for all our products, subscriptions and services on a single platform, and if desired, a single invoice. This w...ill eliminate tedious back-end integration and data reconciliation efforts present today – providing the immediate agility to monetize our water-as-a-service on a single platform. |
|
David Magliano Managing Director, Membership, Marketing and Consumer Revenue The Guardian |
Zuora's strength lies in its hugely knowledgeable team who are able to understand a business problem and provide a technology solution. They embed themselves within the business and take a vested interest in ensuring success, not only for implementation but throughout the product life. Testimonial By David Magliano |
Modern Businesses Run on Zuora
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zuora
What is Zuora?
Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.
Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.
Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.
What is Zuora used for?
What are the top features of Zuora?
Who uses Zuora?
What are Zuora alternatives?
Where is Zuora located?
Peers used Zuora for subscription management and sales document management
Zuora Competitors
Zuora Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
Zuora Integrations
Zuora integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zuora
Software Failure Risk Guidance
?for Zuora
Overall Risk Meter
Top Failure Risks for Zuora
Zuora, INC. News
Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work
Zuora has expanded its AI capabilities within its quote-to-cash platform, introducing new agents for catalog management, CPQ, and revenue operations. These agents assist finance teams by automating complex tasks such as product catalog maintenance, pricing changes, and workflow troubleshooting. The AI operates within existing system controls, ensuring compliance with approval flows and audit logging. This integration aims to enhance productivity in high-friction finance tasks.
Zuora Expands Zuora AI with New Agents for Finance Teams
Zuora has expanded its AI platform with new agents designed to enhance finance workflows, specifically targeting quote-to-cash processes. These agents automate tasks such as catalog management, CPQ configuration, and workflow automation, aiming to boost productivity by reducing manual efforts and operational overhead.
Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability
Zuora has introduced AI agents within its quote-to-cash platform, enhancing auditability and execution in financial workflows. These AI agents support contract analysis, revenue allocation, audit response generation, and collections prioritization. The update aims to integrate AI into financial processes, allowing finance teams to simulate accounting outcomes and execute workflows with governance. This development addresses challenges in AI integration and explainability in finance.
Zuora Collections Launches in Europe with Germany Data Center for AI-Driven Workflows
Zuora has launched its AI-powered Collections product in Europe, supported by a new data center in Germany. This expansion enhances regional data storage and operations, aligning with European data protection requirements. Zuora Collections automates workflows, improves cash inflow visibility, and integrates with billing and revenue systems. The Germany-based data center strengthens Zuora's European infrastructure, facilitating better support and maintenance for customers in the region.
Zuora, INC. Profile
HQ Location
3050 South Delaware Street, Suite 301,San Mateo, CA 94403
Employees
501-1000
Social
Financials
IPO
