Zuora Overview

Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.

Use Cases

Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.

Other use cases:

  • Engagement Management
  • Workflow Management
  • Products & Pricelist Management
  • Communication Management
  • Revenue Cycle Management
  • Helpdesk Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve ROI
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Internal Communications
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Zuora Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process." - Tom Bucklar

Zuora, Chargebee Subscription Management, ChargeOver, Workiva, Podia, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Zuora Customer wins, Customer success stories, Case studies

Why is Zuora the best choice for Subscription Management?

How does Zuora address your Sales Document Management Challenges?

What makes Zuora ideal for Billing And Invoice Management?

How efficiently Does Zuora manage your Engagement Management?

How can Zuora enhance your Workflow Management process?

10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Zuora testimonial

Tom Bucklar

Director of IOT & Channel Solutions

Caterpillar

Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar
Zuora testimonial

Ken Cornick

President and Co-founder

CLEAR

We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick
Zuora testimonial

Devin Schroeder

Revenue Operations

Hudl

Hudl uses Zuora to automate changes to customer accounts, which has saved our IT, billing, and engineering teams over 100 hours per month. The more we use it, the more value it brings to our company. Since partnering with Zuora in 2017, our business has doubled. Testimonial By Devin Schroeder
CUSTOMERS TESTIMONIALS
Zuora testimonial

Tom Bucklar

Director of IOT & Channel Solutions

Caterpillar

Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar
Zuora testimonial

Ken Cornick

President and Co-founder

CLEAR

We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick
Zuora testimonial

Devin Schroeder

Revenue Operations

Hudl

Hudl uses Zuora to automate changes to customer accounts, which has saved our IT, billing, and engineering teams over 100 hours per month. The more we use it, the more value it brings to our company. Since partnering with Zuora in 2017, our business has doubled. Testimonial By Devin Schroeder

Box - Computer Software - computer software

Box needed to scale from a consumer product to an enterprise application in 2008. Their legacy billing system couldn't handle enterprise needs. Zuora's subscription management solutions helped Box gr...ow into the enterprise market. Box scaled from $3 million to over $500 million in revenue without changing its IT architecture. Zuora enabled Box to test over 125 offerings and manage over 100,000 subscriptions.

Read on →

Financial Times - Media Production - Media Production

Zuora's AI-powered paywall helped Financial Times boost subscription growth. The solution enabled automated, large-scale experiments and personalized offers. Financial Times saw a 92% increase in con...version rate, a 118% rise in funnel progression, and a 78% lift in subscriber lifetime value. The platform reduced manual work and freed technical resources. Financial Times now uses AI to improve retention and manage the subscriber lifecycle.

Read on →

Asana - Computer Software - Computer Software

Zuora Billing and Revenue helped Asana shift from a product-led growth model to enterprise sales. Asana replaced its old billing system to handle complex contracts, multi-year pricing, and diverse pa...yment methods. With Zuora, Asana increased new pricing plans from 10–15 to over 30 per year and reduced finance audit workload by 20–25%. Automation improved billing accuracy and productivity. The solution enabled fast launches of new AI-based offers and supported global expansion with multi-currency and payment options.

Read on →

LeadDev - Corporate Services - corporate services

LeadDev needed to quickly transform from face-to-face to digital events due to COVID-19. They used Zephr's platform to manage sign-up and access for virtual events in just days. This allowed them to ...host over a thousand paid visitors securely. They increased their subscription base by 50% in 8 months. Zephr enabled them to make instant website changes, enhancing agility and customer experience.

Read on →

Secureframe - Computer Software - Computer Software

Zuora Billing and Zuora CPQ helped Secureframe automate revenue recognition and streamline quoting. Secureframe replaced a rigid, manual system with Zuora's codeless product catalog and Salesforce in...tegration. The company scaled its compliance platform and improved employee efficiency. Sales teams now create accurate quotes and manage partnership billing easily. Secureframe enjoys faster growth and better control over billing and revenue processes.

Read on →

Zuora - Computer Software - Computer Software

Zuora Revenue cut Zuora's revenue close process from 15 to 4 days, a 70% improvement. The team reduced manual work, errors, and audit costs by 7%. Real-time data between Zuora Billing and Revenue ena...bled faster adaptation to new business models. Employee stress dropped, with zero turnover in 2023. Zuora now supports more contract types and complex revenue streams with better forecasting.

Read on →

Modern Businesses Run on Zuora

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Frequently Asked Questions(FAQ)

for Zuora

What is Zuora?

Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.

Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.

Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.

What is Zuora used for?

Zuora is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Subscription Management, Sales Document Management and Billing And Invoice Management .

What are the top features of Zuora?

Recording, Calculator and Dashboard are some of the top features of Zuora.

Who uses Zuora?

Zuora is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora alternatives?

Chargebee Subscription Management, ChargeOver, Workiva and Podia are popular alternatives for Zuora.

Where is Zuora located?

Zuora is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora for subscription management and sales document management

Zuora Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (19)
Analytics

4.29/5

Read Reviews (383)
Custom Reports

3.12/5

Read Reviews (580)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (19)
Analytics

4.29/5

Read Reviews (383)
Custom Reports

3.12/5

Read Reviews (580)

Software Failure Risk Guidance

?

for Zuora

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora

Zuora, INC. News

Product

Zuora Collections Launches in Europe with Germany Data Center for AI-Driven Workflows

Zuora has launched its AI-powered Collections product in Europe, supported by a new data center in Germany. This expansion enhances regional data storage and operations, aligning with European data protection requirements. Zuora Collections automates workflows, improves cash inflow visibility, and integrates with billing and revenue systems. The Germany-based data center strengthens Zuora's European infrastructure, facilitating better support and maintenance for customers in the region.

Partnership

Sytel Reply Named Zuora's 2025 EMEA RSI Partner of the Year Enabling ...

Sytel Reply has been recognized as Zuora's 2025 EMEA RSI Partner of the Year for its expertise in implementing Zuora's platform and strategic consulting in monetization across the EMEA region. This recognition underscores Sytel Reply's decade-long experience with Zuora, enhancing AI-driven revenue models and supporting scalable subscription and usage-based models.

Partnership

Zuora Inc Aktie (ISIN: US98985X1046): Subscription-Plattform im Wandel ...

Zuora has announced a strategic partnership with Nuvei Corporation to integrate payment processing within its subscription management platform. This integration aims to streamline billing and payment processes, particularly benefiting companies in Europe with complex regulatory and payment requirements. The collaboration enhances Zuora's platform by reducing integration costs and accelerating implementation time for its users.

Product

Zuora Charts AI-Driven Future Under Private Ownership

Zuora, under private equity ownership, is set to unveil a strategic roadmap focusing on AI to enhance subscription-based business models. Key initiatives include new product bundling, innovative pricing models, and AI-driven automation in financial operations. The company plans to integrate with tax provider Anrok to automate compliance checks. Initial AI features are in testing, with further rollouts expected in Q1 2026.

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO