Mews Overview

Mews PMS streamlines hospitality operations through its cloud-native platform, enhancing both revenue management and guest experiences. Designed for hotels, hostels, serviced apartments, and hybrid accommodations, Mews automates key processes, allowing staff to focus on delivering exceptional service. Over 12,500 customers trust Mews for its ability to simplify complex operations. The system's automation capabilities directly contribute to increased revenue, making it a preferred choice for hoteliers seeking efficiency and growth. Mews PMS stands out for its adaptability across various hospitality sectors, ensuring a seamless integration into diverse operational environments.

Use Cases

Customers recommend Revenue Cycle Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Mews.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Competitive Intelligence
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Upselling
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Mews.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Mews Use-Cases and Business Priorities: Customer Satisfaction Data

Mews works with different mediums / channels such as Mobile. Mobile App. and Video.

Mews's features include Personalization, Dashboard, and Recording. and Mews support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mews analytics capabilities include Custom Reports, and Analytics.

Reviews

"...My staff at the front desk has more time to take care about our Guests because Mews, integrated with our channel manager insert the reservations into the system itself and the same Guests has the possibility to update his profile and speed up the check in at his arrival...." Peer review by Luca S., GM

Mews, Chargebee Subscription Management, ChargeOver, Workiva, Podia, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mews PMS, a cloud-native system, automates tasks to enhance revenue and guest experiences. This innovative platform revolutionizes hospitality management.

Popular Business Setting

for Mews

Top Industries

  • Hospitality
  • Real Estate

Popular in

  • Small Business
  • Mid Market

Mews is popular in Hospitality, and Real Estate, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Mews Use Cases

How can Mews enhance your Revenue Cycle Management process?

How efficiently Does Mews manage your Touchpoint Management?

What benefits does Mews offer for Channel Management?

What makes Mews ideal for Onboarding?

Why is Mews the best choice for Social Media Analytics?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mews solved their Revenue Management needs. Cuspera uses 681 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Hospitality

CASE STUDY The Maj Hotel

Mews PMS helped The Maj Hotel in Philadelphia lower labor costs and automate the guest journey. The hotel has used Mews since opening to improve guest and employee experiences. They save $3,000 each ...month on labor costs. Two-thirds of bookings are made directly. The booking engine has an 8.5% conversion rate.

Hospitality

CASE STUDY Terrace Bay Hotel

Mews and Atomize helped Terrace Bay Hotel increase revenue and improve operations. The hotel is located by a lake in the US. After using Mews and Atomize, the hotel saw better efficiency and more inc...ome. The tools made daily tasks easier for the staff. The hotel now spends less time on admin work and more time serving guests.

Hospitality

CASE STUDY Scribner's Catskill Lodge

Mews PMS helped Scribner's Catskill Lodge improve luxury hospitality operations. The team used automation to save time and focus on guest experiences. The property achieved an average value added of ...$122 per reservation. Chargeback rate dropped to 0.03%. Staff spent more time with guests and less on manual tasks.

Hospitality

CASE STUDY The Local House

Mews and Atomize helped The Local House, an 18-room boutique hotel in Miami Beach, go digital. The hotel saw a 37% increase in average daily rate (ADR). Staff saved time and guests had a smoother exp...erience. The Local House used Mews to boost revenue and improve operations.

Hospitality

CASE STUDY Villa Mara Carmel

Mews PMS helped Villa Mara Carmel, a US boutique hotel, modernize its luxury hospitality operations. The hotel fully onboarded in just 5 weeks. Mews enabled 100% automated payments. Villa Mara Carmel... gained free access to top hospitality solutions. The hotel kept its focus on personalized guest experiences while improving efficiency.

Hospitality

CASE STUDY Wythe Hotel

Mews PMS helped Wythe Hotel increase RevPAR by 20% from 2023 to 2024. The hotel now uses 100% automated card payments with Mews Payments. Direct bookings have a 30% higher ADR compared to channel man...ager bookings. Wythe Hotel improved both revenue and guest experience with Mews. The hotel is an industry-leading independent hotel in the US.

Video

Mews innovation session

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Frequently Asked Questions(FAQ)

for Mews

What is Mews used for?

Mews is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Build Brand Awareness by Revenue Cycle Management, Touchpoint Management and Channel Management .

What are the top features of Mews?

Personalization, Dashboard and Recording are some of the top features of Mews.

Who uses Mews?

Mews is used by Hospitality, Real Estate among other industries.

What are Mews alternatives?

Chargebee Subscription Management, ChargeOver, Workiva and Podia are popular alternatives for Mews.

Where is Mews located?

Mews is headquartered at Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ.
lightning

Peers used Mews for revenue cycle management and touchpoint management

Mews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)

Software Failure Risk Guidance

?

for Mews

Overall Risk Meter

Low Medium High

Top Failure Risks for Mews

Mews Systems News

Awards

Mews Recognised as a Leader in the 2025 IDC MarketScape for Worldwide Hospitality ...

Mews has been recognized as a Leader in the 2025 IDC MarketScape for Worldwide Hospitality Property Management Systems. This accolade highlights Mews' role as a transformative platform in hospitality technology, supporting over 12,500 properties globally. The company's cloud-based solutions enhance hotel operations, guest experiences, and revenue management, positioning Mews as a key player in the industry.

Customer

Mews strengthens its role as a leading player in the hospitality industry

Mews has surpassed 125,000 active users across 12,500 properties, marking a significant milestone in its growth. The cloud-based PMS platform is praised for its intuitive user interface and comprehensive features, including reservation management and integrated payment systems. Strategic partnerships with hotel groups like Choice Hotels International and $75 million in funding further bolster its position in the hospitality industry.

Product

Mews expands Digital Key integration with Salto smart access system - Hospitality ON

Mews has expanded its Digital Key integration with Salto's smart access system, enhancing keyless room entry for guests in hotels using Salto locking systems. This integration supports contactless, mobile-first guest journeys, streamlining operations by reducing reliance on physical keycards and manual front desk tasks. The system is already in use at YUST in Belgium, showing early adoption and operational benefits.

Customer

Choice Hotels enhances operations with Mews PMS integration; This collaboration is set to ...

Choice Hotels has integrated the Mews property management system (PMS) to streamline hotel operations. The deployment of Mews PMS aims to improve efficiency and guest experience across Choice Hotels' properties. This move highlights Mews.com's growing presence in the hospitality technology sector.

Mews Systems Profile

Company Name

Mews Systems

Company Website

https://www.mews.com/en

HQ Location

Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ

Employees

251-500

Social

Financials

SERIES C