Mews Overview

Mews PMS streamlines hospitality operations through its cloud-native platform, enhancing both revenue management and guest experiences. Designed for hotels, hostels, serviced apartments, and hybrid accommodations, Mews automates key processes, allowing staff to focus on delivering exceptional service. Over 12,500 customers trust Mews for its ability to simplify complex operations. The system's automation capabilities directly contribute to increased revenue, making it a preferred choice for hoteliers seeking efficiency and growth. Mews PMS stands out for its adaptability across various hospitality sectors, ensuring a seamless integration into diverse operational environments.

Use Cases

Customers recommend Revenue Cycle Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Mews.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Competitive Intelligence
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Upselling
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Mews.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Mews Use-Cases and Business Priorities: Customer Satisfaction Data

Mews works with different mediums / channels such as Mobile. Mobile App. and Video.

Mews's features include Personalization, Dashboard, and Recording. and Mews support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mews analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The reports Mews generates are amazing and the Rate Management is every revenue manager's dream. ...." Peer review by Marius I., Revenue Manager, Hospitality

Peer review evidence (same sources as the product rating summary)

"...Mews has played an integral role in C-Hotels revenue management improvement...." C-Hotels customer story
"...The coordinator creates communication channel for that particular incident...." Platform documentation
"...Booking engine with amazing connectivity with the system that connects seamlessly with channel manager and OTAs...." Peer review by Hassan M., Managing Director, Hospitality

Mews, ChargeOver, Maxio (formerly SaaSOptics and Chargify), Happay, RateGain, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mews PMS, a cloud-native system, automates tasks to enhance revenue and guest experiences. This innovative platform revolutionizes hospitality management.

Popular Business Setting

for Mews

Top Industries

  • Hospitality
  • Real Estate

Popular in

  • Small Business
  • Mid Market

Mews is popular in Hospitality, and Real Estate, and is widely used by Small Business, and Mid Market,

Mews Customer wins, Customer success stories, Case studies

How can Mews optimize your Revenue Cycle Management Workflow?

How can Mews enhance your Touchpoint Management process?

What benefits does Mews offer for Channel Management?

How does Mews address your Onboarding Challenges?

How can Mews enhance your Social Media Analytics process?

11 buyers and buying teams have used Cuspera to assess how well Mews solved their Revenue Management needs. Cuspera uses 681 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

White Rainbow - Hospitality - Medium

White Rainbow picks Mews platform for hotel operations

USA

Boutique hotel operator White Rainbow has adopted Mews' hospitality management platform to streamline property administration, revenue functions, and housekeeping workflows. The company has integrate...d Mews PMS, RMS, and Flexkeeping across its seven locations, with plans to add an eighth property in Vermont. This adoption enhances White Rainbow's operations, allowing for consistent management and improved guest experiences.

Read on →
 

The Eldred Preserve - Hospitality - Small

Customer Success Story Highlights Adoption of Mews Hospitality Platform - TipRanks.com

New York, USA

The Eldred Preserve, a boutique hospitality property in New York, has adopted Mews' hospitality management platform. This integration connects three historic venues, enhancing operational efficiency ...and guest experience. The property is now in the top 10% of boutique hotels on TripAdvisor, showcasing Mews' effectiveness in the hospitality sector.

Read on →
 

HolaCamp - Outdoor Hospitality - Medium

HolaCamp Standardizes on Mews PMS to Support Scalable Growth - TipRanks.com

HolaCamp plans to adopt Mews as its official property management system, aiming to standardize its entire network on this platform by early 2027. This move is expected to streamline onboarding, enhan...ce operational efficiency, and improve guest experience, supporting HolaCamp's growth and competitive positioning in the outdoor hospitality market.

Read on →
 

Sure Hotel by Best Western Wilhelmshaven City - Hospitality - Small

Wilhelmshaven, Germany

Mews PMS and POS enabled Sure Hotel by Best Western Wilhelmshaven City to unify operations and automate manual tasks. The hotel completed onboarding in just 18 days, with no disruption to daily servi...ce. 60% of guests now check in via kiosk, and €23,835 in upsell revenue was generated in 7 months. Digital tools reduced paper use and improved guest experiences. Payments and breakfast workflows are now fully automated, making service faster and more efficient.

 

Sun & Ski Inn and Suites - Hospitality - Small

Stowe, USA

Mews PMS helped Sun & Ski Inn and Suites modernize hotel operations. 25% of guests now check in using Mews Kiosk, cutting average check-in time to four minutes. Mews Payments reduced manual errors an...d made payment processing more reliable. Centralized channel management with Mews automated rates and policies across all booking platforms. Staff and guests both benefit from faster, smoother service.

 

Stay Awesome - Hospitality - Small

Germany

Mews helped Stay Awesome expand from 2 to 7 locations in 18 months. The platform enabled fast hotel launches, with average implementation times of 2–3 days. Stay Awesome achieved 100% self-service ch...eck-in for apartments and reduced front desk workload. Automated payments and AI-driven operations cut manual tasks and errors. Revenue increased by 20% after switching to Atomize for revenue management.

Mews innovation session

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Mews

What is Mews used for?

Mews is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Build Brand Awareness by Revenue Cycle Management, Touchpoint Management and Channel Management .

What are the top features of Mews?

Personalization, Dashboard and Recording are some of the top features of Mews.

Who uses Mews?

Mews is used by Hospitality, Real Estate among other industries.

What are Mews alternatives?

ChargeOver, Maxio (Formerly SaaSOptics And Chargify), Happay and RateGain are popular alternatives for Mews.

Where is Mews located?

Mews is headquartered at Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ.
lightning

Peers used Mews for revenue cycle management and touchpoint management

Mews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)

Software Failure Risk Guidance

?

for Mews

Overall Risk Meter

Low Medium High

Top Failure Risks for Mews

Mews Systems News

Product

Mews Highlights Integration With Onyx CenterSource To Enhance Hotel Commission Management

Mews has integrated Onyx CenterSource into its platform, enhancing hotel commission management by automating payments and providing data insights. This integration aims to streamline operations and improve revenue management for hotels, aligning with industry trends toward automation and integrated payment solutions.

Product

Mews launches guest messaging, automations features - Hotel Management

Mews has introduced Guest Messaging and Automations, enhancing guest communication and operational workflows for hospitality businesses. Guest Messaging consolidates various communication channels into a single thread, improving response times. Automations streamline tasks like guest upgrades and personalized messages, reducing manual effort. These features aim to enhance guest experiences and operational efficiency in the hospitality sector.

Product

Mews Announces Launch of Guest Messaging and Automations - LODGING Magazine

Mews launched Guest Messaging and Automations, integrating multiple communication channels into a single thread tied to guest profiles. The system automates routine inquiries with Mews AI and enhances guest loyalty through automated workflows. It supports SMS, WhatsApp, and more, aiming to streamline operations and improve guest experiences.

Product

Mews launches AI-powered guest messaging and hotel automation tools - Travolution

Mews introduced AI-powered Guest Messaging and Automations tools to enhance hotel operations. Guest Messaging consolidates communications across channels, while Automations enables no-code workflows for operational tasks. These features aim to reduce administrative burdens and improve guest experiences by automating routine inquiries and personalizing interactions.

Mews Systems Profile

Company Name

Mews Systems

Company Website

https://www.mews.com/en

HQ Location

Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ

Employees

251-500

Social

Financials

SERIES C