Mews Overview

Mews PMS streamlines hospitality operations through its cloud-native platform, enhancing both revenue management and guest experiences. Designed for hotels, hostels, serviced apartments, and hybrid accommodations, Mews automates key processes, allowing staff to focus on delivering exceptional service. Over 12,500 customers trust Mews for its ability to simplify complex operations. The system's automation capabilities directly contribute to increased revenue, making it a preferred choice for hoteliers seeking efficiency and growth. Mews PMS stands out for its adaptability across various hospitality sectors, ensuring a seamless integration into diverse operational environments.

Use Cases

Customers recommend Revenue Cycle Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Mews.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Competitive Intelligence
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Upselling
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Mews.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Mews Use-Cases and Business Priorities: Customer Satisfaction Data

Mews works with different mediums / channels such as Mobile. Mobile App. and Video.

Mews's features include Personalization, Dashboard, and Recording. and Mews support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mews analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The software is easy to use and the training to the team was very straightforward...." Peer review by Gregory N., Sales Manager

Mews, ChargeOver, Maxio (formerly SaaSOptics and Chargify), Happay, RateGain, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mews PMS, a cloud-native system, automates tasks to enhance revenue and guest experiences. This innovative platform revolutionizes hospitality management.

Popular Business Setting

for Mews

Top Industries

  • Hospitality
  • Real Estate

Popular in

  • Small Business
  • Mid Market

Mews is popular in Hospitality, and Real Estate, and is widely used by Small Business, and Mid Market,

Mews Customer wins, Customer success stories, Case studies

How can Mews optimize your Revenue Cycle Management Workflow?

What Are the key features of Mews for Touchpoint Management?

How efficiently Does Mews manage your Channel Management?

What makes Mews ideal for Onboarding?

Why is Mews the best choice for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Mews solved their Revenue Management needs. Cuspera uses 681 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

IDC study: the business value of Mews

A new IDC study highlights the business value of Mews, a hospitality management platform. The research shows that hotels using Mews, including its Atomize revenue management integration, achieve sign...ificant revenue growth and operational efficiency. Key findings include an 8.7% revenue increase, 35% more accurate forecasting, and a $1.3M annual benefit. Mews' integrated system enhances pricing, booking, and payment processes, offering a 476% three-year ROI.

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Customer Adoption Case Highlights Mews' Hospitality Tech Capabilities - TipRanks.com

Mews showcased a customer case study where Groupe G5 migrated from Hotello to the Mews platform. The transition resulted in a rapid five-week implementation, increased automated check-ins, and a four...fold rise in online payments. This highlights Mews' capability to enhance hotel operations and could bolster its market position in hospitality technology.

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Schloss & Gut Liebenberg adopts Mews for hotel operations upgrade

Schloss & Gut Liebenberg, a historic German property, has adopted Mews' hospitality operating system to digitalize its operations. The transition includes implementing Mews' cloud-based property mana...gement system, point of sale, revenue management, and housekeeping functions. Staff will receive training through Mews University to enhance guest service and operational efficiency.

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Wotels HUB - Hospitality - Hospitality

Mews helped Wotels HUB save two hours per day by streamlining booking management. Staff now use a single dashboard and integrations with Siteminder and Stripe. The Mews housekeeping app saves up to 1...5 minutes per cleaning route. Online check-ins and upselling increased with automated guest emails and Oaky integration. Room revenue rose 10% in peak season using FLYR for revenue management.

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Gravity Haus - Hospitality - Hospitality

Mews helped Gravity Haus boost RevPAR by 180% and occupancy by 27% in one year. The platform lets staff create personalized guest profiles and deliver tailored experiences. Automation and analytics f...ree up time for creative work and better service. Gravity Haus uses integrations like Zapier and Revinate to improve communication and guest feedback. Admin work dropped, so staff focus more on guest satisfaction. Upsell value averages $76 per booking through Mews.

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Lark Hospitality - Hospitality - Hospitality

Mews helped Lark Hospitality onboard 44 hotels in just four months. The cloud-native platform enabled fast, remote setup with no hardware needed. Mews Payments automated 100% of payment processing, s...aving staff time and reducing errors. Lark used Mews Marketplace and Open API to build custom integrations for loyalty and guest data. Staff now focus more on guests, while the tech stack stays flexible and efficient.

Read on →

Mews innovation session

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Frequently Asked Questions(FAQ)

for Mews

What is Mews used for?

Mews is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Build Brand Awareness by Revenue Cycle Management, Touchpoint Management and Channel Management .

What are the top features of Mews?

Personalization, Dashboard and Recording are some of the top features of Mews.

Who uses Mews?

Mews is used by Hospitality, Real Estate among other industries.

What are Mews alternatives?

ChargeOver, Maxio (Formerly SaaSOptics And Chargify), Happay and RateGain are popular alternatives for Mews.

Where is Mews located?

Mews is headquartered at Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ.
lightning

Peers used Mews for revenue cycle management and touchpoint management

Mews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)

Software Failure Risk Guidance

?

for Mews

Overall Risk Meter

Low Medium High

Top Failure Risks for Mews

Mews Systems News

Product

Mews Announces Launch of Business Intelligence for Hotels

Mews has launched Mews Business Intelligence (Mews BI), an integrated data and analytics tool for hotels. This product offers AI-driven insights, customizable dashboards, and automated reporting, enabling hoteliers to make informed decisions. Mews BI is available to all customers with Mews Analytics or on the Enterprise package, with broader support planned for later in 2026.

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Partnership

RateGain Travel gains after announcing collaboration with Mews

Mews and RateGain Travel Technologies have formed a partnership to integrate their technologies, aiming to enhance hotel operations by automating distribution and improving decision-making. This collaboration seeks to boost hotel profitability, operational efficiency, and guest satisfaction.

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Product

Mews expands access to Single Sign-On across PMS customer base

Mews has expanded the availability of Single Sign-On (SSO) across its Property Management System (PMS) customer base, enhancing security and user convenience for hospitality clients.

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Product

Major security upgrade: Mews makes advanced Single Sign-On free for all customers amid rising cyber threats

Mews has made Single Sign-On (SSO) available for free to all its PMS customers, enhancing security amid rising cyber threats. This move allows hotels to implement enterprise-grade identity protection without extra costs, addressing vulnerabilities like phishing and credential-based attacks. Mews aims to strengthen security and simplify access for hospitality staff, ensuring compliance and modern authentication methods.

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Mews Systems Profile

Company Name

Mews Systems

Company Website

https://www.mews.com/en

HQ Location

Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ

Employees

251-500

Social

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Financials

SERIES C