Mews Overview

Mews PMS streamlines hospitality operations through its cloud-native platform, enhancing both revenue management and guest experiences. Designed for hotels, hostels, serviced apartments, and hybrid accommodations, Mews automates key processes, allowing staff to focus on delivering exceptional service. Over 12,500 customers trust Mews for its ability to simplify complex operations. The system's automation capabilities directly contribute to increased revenue, making it a preferred choice for hoteliers seeking efficiency and growth. Mews PMS stands out for its adaptability across various hospitality sectors, ensuring a seamless integration into diverse operational environments.

Use Cases

Customers recommend Revenue Cycle Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Mews.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Competitive Intelligence
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Upselling
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Mews.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Mews Use-Cases and Business Priorities: Customer Satisfaction Data

Mews works with different mediums / channels such as Mobile. Mobile App. and Video.

Mews's features include Personalization, Dashboard, and Recording. and Mews support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mews analytics capabilities include Custom Reports, and Analytics.

Reviews

"...My staff at the front desk has more time to take care about our Guests because Mews, integrated with our channel manager insert the reservations into the system itself and the same Guests has the possibility to update his profile and speed up the check in at his arrival...." Peer review by Luca S., GM

Mews, ChargeOver, Maxio (formerly SaaSOptics and Chargify), Happay, RateGain, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mews PMS, a cloud-native system, automates tasks to enhance revenue and guest experiences. This innovative platform revolutionizes hospitality management.

Popular Business Setting

for Mews

Top Industries

  • Hospitality
  • Real Estate

Popular in

  • Small Business
  • Mid Market

Mews is popular in Hospitality, and Real Estate, and is widely used by Small Business, and Mid Market,

Mews Customer wins, Customer success stories, Case studies

How can Mews optimize your Revenue Cycle Management Workflow?

How can Mews enhance your Touchpoint Management process?

What benefits does Mews offer for Channel Management?

How does Mews facilitate Onboarding?

How efficiently Does Mews manage your Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Mews solved their Revenue Management needs. Cuspera uses 681 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Ash Hotels partners with Mews to enhance hospitality operations

Ash Hotels partners with Mews to enhance hospitality operations

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125,000+ hospitality staff now use Mews to deliver remarkable experiences

Mews has surpassed 125,000 active users on its hospitality cloud platform, marking significant growth with 12,500 customers globally. The platform enhances hotel operations with intuitive tools like ...reservation management and guest-facing services. Mews' user-friendly interface aids in staff retention and training, addressing hospitality staffing challenges. Notable clients include Frame Hospitality Group and Stay Pineapple.

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Mews strengthens its role as a leading player in the hospitality industry

Mews has surpassed 125,000 active users across 12,500 properties, marking a significant milestone in its growth. The cloud-based PMS platform is praised for its intuitive user interface and comprehen...sive features, including reservation management and integrated payment systems. Strategic partnerships with hotel groups like Choice Hotels International and $75 million in funding further bolster its position in the hospitality industry.

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Wythe Hotel - Hospitality

Mews PMS helped Wythe Hotel increase RevPAR by 20% from 2023 to 2024. The hotel now uses 100% automated card payments with Mews Payments. Direct bookings have a 30% higher ADR compared to channel man...ager bookings. Wythe Hotel improved both revenue and guest experience with Mews. The hotel is an industry-leading independent hotel in the US.

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Villa Mara Carmel - Hospitality

Mews PMS helped Villa Mara Carmel, a US boutique hotel, modernize its luxury hospitality operations. The hotel fully onboarded in just 5 weeks. Mews enabled 100% automated payments. Villa Mara Carmel... gained free access to top hospitality solutions. The hotel kept its focus on personalized guest experiences while improving efficiency.

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The Maj Hotel - Hospitality

Mews PMS helped The Maj Hotel in Philadelphia lower labor costs and automate the guest journey. The hotel has used Mews since opening to improve guest and employee experiences. They save $3,000 each ...month on labor costs. Two-thirds of bookings are made directly. The booking engine has an 8.5% conversion rate.

Read more →

Mews innovation session

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Frequently Asked Questions(FAQ)

for Mews

What is Mews used for?

Mews is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Build Brand Awareness by Revenue Cycle Management, Touchpoint Management and Channel Management .

What are the top features of Mews?

Personalization, Dashboard and Recording are some of the top features of Mews.

Who uses Mews?

Mews is used by Hospitality, Real Estate among other industries.

What are Mews alternatives?

ChargeOver, Maxio (Formerly SaaSOptics And Chargify), Happay and RateGain are popular alternatives for Mews.

Where is Mews located?

Mews is headquartered at Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ.
lightning

Peers used Mews for revenue cycle management and touchpoint management

Mews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (1)
Custom Reports

4.76/5 ★

Read Reviews (88)
Analytics

4.73/5 ★

Read Reviews (37)

Software Failure Risk Guidance

?

for Mews

Overall Risk Meter

Low Medium High

Top Failure Risks for Mews

Mews Systems News

Product

Mews launches Zero Dollar Authorization to protect hotel revenue and reduce payment failures - Hospitality Net

Mews has introduced a new feature called Zero Dollar Authorization to help hotels protect their revenue and reduce payment failures. This feature allows hotels to verify credit cards without charging them, ensuring the validity of the payment method and reducing the risk of failed transactions.

M&A

Mews acquires AI firm DataChat - Hotel Management

Mews has acquired AI firm DataChat to enhance its autonomous systems for hotel operations. The acquisition, through Mews Ventures, aims to integrate DataChat's natural language processing technology to improve hotel performance by enabling real-time data-driven insights and autonomous decision-making. This move supports Mews' goal of evolving hotel management through advanced AI capabilities.

M&A

Czech Mews acquires Slovenian Flexkeeping to enhance hotel operations with automation

Mews, a Czech hospitality technology company, has acquired Slovenian Flexkeeping to enhance its hotel operations with automation. This acquisition integrates Flexkeeping's housekeeping automation and collaboration tools into Mews' cloud-based property management system, aiming to improve operational efficiency and guest experience. The transaction also makes ZAKA VC an economic shareholder in Mews.

Awards

Mews Recognised as a Leader in 2025 IDC MarketScape for Worldwide Hospitality Property Management

Mews has been recognized as a Leader in the 2025 IDC MarketScape for Worldwide Hospitality Property Management Systems. This accolade highlights Mews' role in transforming hospitality technology with its cloud-based platform, which integrates property management, guest journeys, and revenue management. The platform is used by over 12,500 properties globally, including major brands like Choice Hotels International. Mews' focus on AI-driven innovation and guest-centric technology continues to set industry standards.

Mews Systems Profile

Company Name

Mews Systems

Company Website

https://www.mews.com/en

HQ Location

Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ

Employees

251-500

Social

Financials

SERIES C