Mews Overview

Mews PMS streamlines hospitality operations through its cloud-native platform, enhancing both revenue management and guest experiences. Designed for hotels, hostels, serviced apartments, and hybrid accommodations, Mews automates key processes, allowing staff to focus on delivering exceptional service. Over 12,500 customers trust Mews for its ability to simplify complex operations. The system's automation capabilities directly contribute to increased revenue, making it a preferred choice for hoteliers seeking efficiency and growth. Mews PMS stands out for its adaptability across various hospitality sectors, ensuring a seamless integration into diverse operational environments.

Use Cases

Customers recommend Revenue Cycle Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Mews.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Competitive Intelligence
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Upselling
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Mews.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Mews Use-Cases and Business Priorities: Customer Satisfaction Data

Mews works with different mediums / channels such as Mobile. Mobile App. and Video.

Mews's features include Personalization, Dashboard, and Recording. and Mews support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mews analytics capabilities include Custom Reports, and Analytics.

Reviews

"...In our case, Mews is connected to a channel manager and we are also using the Mews Merchant (payment gateway for credit card transactions)...." Peer review by Georg G., Manager, Hospitality

Peer review evidence (same sources as the product rating summary)

"...50 minutes saved every day with revenue management reporting Zero system downtime for outdated night audits. ..." EMA House customer story
"...In our case, Mews is connected to a channel manager and we are also using the Mews Merchant (payment gateway for credit card transactions)...." Peer review by Georg G., Manager, Hospitality
"...C-Hotels currently uses six integrations, including a channel manager and door look solution. ..." C-Hotels customer story

Mews, Chargebee Subscription Management, ChargeOver, Workiva, Podia, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mews PMS, a cloud-native system, automates tasks to enhance revenue and guest experiences. This innovative platform revolutionizes hospitality management.

Popular Business Setting

for Mews

Top Industries

  • Hospitality
  • Real Estate

Popular in

  • Small Business
  • Mid Market

Mews is popular in Hospitality, and Real Estate, and is widely used by Small Business, and Mid Market,

Mews Customer wins, Customer success stories, Case studies

How can Mews optimize your Revenue Cycle Management Workflow?

How can Mews enhance your Touchpoint Management process?

What benefits does Mews offer for Channel Management?

How does Mews facilitate Onboarding?

What makes Mews ideal for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Mews solved their Revenue Management needs. Cuspera uses 681 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Roundhouse - Arts And Entertainment - Medium

Roundhouse Selects Mews PMS to Modernise Guest Experience

London, UK

London's Roundhouse arts venue has selected Mews as its property management system to modernize guest experiences. This adoption replaces legacy systems with Mews' cloud-native platform, enhancing op...erations and aligning with the venue's cultural identity. Mews will manage front-desk operations, reservations, and ancillary services, aiming to provide staff with real-time guest insights.

Read on →
 

The Roundhouse - Hospitality - Small

The Roundhouse chooses Mews to modernize guest experiences

Beacon, USA

The Roundhouse, a boutique hotel in Beacon, New York, has selected Mews to modernize its guest experiences by replacing its legacy property management and booking systems. The adoption of Mews' platf...orm will streamline operations, offering features like online check-in, automated payments, and self-service reservation management, enhancing guest satisfaction and operational efficiency.

Read on →
 

Resorts of Ontario - Hospitality - Medium

Mews Achieves Top Preferred PMS Supplier Status for Resorts of Ontario in 2026

Canada

Mews has been named the preferred property management system supplier for Resorts of Ontario, allowing over 100 member resorts to adopt Mews' cloud-native platform. This partnership aims to modernize... operations, automate reservations, and enhance guest experiences, addressing the underserved independent resort segment in hospitality technology.

Read on →

Villa Mara Carmel - Hospitality - Small

Carmel-by-the-Sea, USA

Mews helped Villa Mara Carmel, a luxury boutique hotel, fully implement a new PMS in just five weeks. The hotel saw minimal disruption and high satisfaction with personalized support. Direct integrat...ion with Booking.com and Expedia eliminated third-party channel managers, reducing costs and overbooking risks. Staff quickly adapted, gaining confidence and autonomy with instant system changes. Mews University made training easy, boosting employee engagement and simplifying onboarding for new hires.

Victoria Palace Hotel - Hospitality - Small

Paris, France

Mews PMS helped Victoria Palace Hotel in Paris simplify hotel operations after a major renovation. The hotel needed to centralize guest charges, reduce manual errors, and automate payments. Mews prov...ided an intuitive platform that saved staff 1.5 hours daily and enabled quick onboarding. Automated billing and digital processes improved guest satisfaction and reduced paper use. The hotel now delivers a more personalized guest experience and supports sustainability goals.

Domaine du Gouverneur - Hospitality - Medium

Monthieux, France

Mews helped Domaine du Gouverneur cut admin work and boost RevPAR by 12%. The hotel replaced manual processes with Mews PMS, streamlining check-ins, housekeeping, and payments. Staff now spend less t...ime on paperwork and more on guests. Room readiness before 3pm rose from 45% to 75%. Customer satisfaction scores increased from 8.2 to 8.7. Event bookings grew by 18% and payment delays dropped by 65%.

Mews innovation session

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Mews

What is Mews used for?

Mews is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Build Brand Awareness by Revenue Cycle Management, Touchpoint Management and Channel Management .

What are the top features of Mews?

Personalization, Dashboard and Recording are some of the top features of Mews.

Who uses Mews?

Mews is used by Hospitality, Real Estate among other industries.

What are Mews alternatives?

Chargebee Subscription Management, ChargeOver, Workiva and Podia are popular alternatives for Mews.

Where is Mews located?

Mews is headquartered at Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ.
lightning

Peers used Mews for revenue cycle management and touchpoint management

Mews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (1)
Custom Reports

4.76/5

Read Reviews (88)
Analytics

4.73/5

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (1)
Custom Reports

4.76/5

Read Reviews (88)
Analytics

4.73/5

Read Reviews (37)

Software Failure Risk Guidance

?

for Mews

Overall Risk Meter

Low Medium High

Top Failure Risks for Mews

Mews Systems News

Executive

Mews names tech veteran Kirupa Pushparaj as chief legal officer

Mews has appointed Kirupa Pushparaj as chief legal officer to lead its global legal and compliance functions. With a strong background in fintech and legal strategy, Pushparaj will support Mews' expansion and governance across its international markets.

Product

Keycafe and Mews Partner to Automate Guest Key Access across ...

Mews and Keycafe have integrated their systems to automate guest key access in the hospitality sector. This integration connects Mews' reservation data with Keycafe's cloud key management platform, enabling real-time synchronization and automated key access. The solution eliminates manual check-in processes and enhances operational efficiency, as demonstrated by Motel Impérial's successful adoption of the system.

Product

Mews gives hotels three new ways to capture revenue at every stage of ...

Mews introduces three new features—Recurring Payments, Multicurrency, and Accounts Receivable—to enhance revenue capture for hotels. Recurring Payments automates subscription collections, Multicurrency allows hotels to retain currency conversion fees, and Accounts Receivable streamlines invoice management. These features aim to improve cash flow and reduce manual work for hoteliers globally.

Awards

Mews Recognized as Leader in IDC MarketScape for Hospitality Revenue Management

Mews has been recognized as a Leader in the 2026 IDC MarketScape for Worldwide Revenue Management Systems in Hospitality. This recognition highlights Mews' integrated platform offering native property management, revenue management, and business intelligence without third-party dependencies. The system supports automated pricing and rate strategy setting, enhancing customer acquisition and retention in the hospitality sector.

Mews Systems Profile

Company Name

Mews Systems

Company Website

https://www.mews.com/en

HQ Location

Namestí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ

Employees

251-500

Social

Financials

SERIES C