Revinate Overview

Revinate empowers hoteliers with a Guest Data Platform and communication solutions. These tools help drive direct revenue by enhancing guest connections.

Use Cases

Customers recommend Rating And Review Management, Reputation Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Revinate.

Other use cases:

  • Social Media Management
  • Market Survey
  • Competitive Intelligence
  • Sending & Publishing Communications
  • Engaging And Following Up
  • Social Media Marketing
  • Digital Marketing
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Revinate.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Internal Communications
  • Acquire Customers
  • Improve Efficiency
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Revinate Use-Cases and Business Priorities: Customer Satisfaction Data

Revinate works with different mediums / channels such as Social Media. E-Mail. Review Sites etc.

Revinate's features include Feedback Surveys, Dashboard, and Personalization. and Revinate support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Revinate analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I am responsible for putting together a monthly report of our online reviews and before Revinate, it was an incredibly time consuming project...." Peer review by Diann Hartman, Public Relations Manager, Grand Hyatt Kauai Resort & Spa

Popular Business Setting

for Revinate

Top Industries

  • Hospitality

Popular in

  • Mid Market

Revinate is popular in Hospitality, and is widely used by Mid Market,

Revinate Customer wins, Customer success stories, Case studies

What makes Revinate ideal for Rating And Review Management?

What benefits does Revinate offer for Reputation Management?

What Are the key features of Revinate for Customer Feedback Management?

How can Revinate optimize your Social Media Management Workflow?

45 buyers and buying teams have used Cuspera to assess how well Revinate solved their business needs. Cuspera uses 319 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Revinate for rating and review management and reputation management

Revinate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.88/5 ★

Read Reviews (20)
Custom Reports

4.46/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.88/5 ★

Read Reviews (20)
Custom Reports

4.46/5 ★

Read Reviews (47)

Software Failure Risk Guidance

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for Revinate

Overall Risk Meter

Low Medium High

Top Failure Risks for Revinate

Revinate, LLC News

Executive

Revinate appoints Frank Trampert as Chief Revenue Officer

Revinate has appointed Frank Trampert as Chief Revenue Officer to drive global growth. Trampert, with extensive experience in hospitality technology and AI, will join as Revinate prepares for NAVIGATE 2026, where it will unveil significant platform advancements. His leadership aims to enhance direct revenue and guest relationships through AI-powered guest intelligence.

M&A

List of 3 Acquisitions by Revinate (Apr 2026)

Revinate has completed three acquisitions, primarily in the United States, focusing on sectors like Hotel IT and In Store Retail Tech. The most recent acquisition was Go Moment, an omni-channel direct booking platform, acquired in November 2021.

Product

The 2026 Revinate Hospitality Benchmark Report is live

Revinate has released its 2026 Hospitality Benchmark Report, offering insights into hotel marketing channels based on data from 2.8 billion emails, 4.3 million phone calls, 22 million text messages, and 28 million guest reviews. The report highlights the effectiveness of email campaigns, the potential of voice channels, and the importance of database health in driving direct bookings and revenue. It emphasizes the need for hotels to leverage existing technology effectively.

Product

The 2026 Revinate Hospitality Benchmark report is live

Revinate has released its 2026 Hospitality Benchmark Report, offering comprehensive insights into guest data and revenue opportunities across various channels. The report analyzes global data from emails, phone calls, text messages, and guest reviews, highlighting the importance of database health, email engagement, and voice channel effectiveness. It provides hoteliers with actionable metrics to enhance direct bookings and strategic decision-making.

Revinate, LLC Profile

Company Name

Revinate, LLC

Company Website

https://www.revinate.com/

Year Founded

2009

HQ Location

1 Letterman Dr San Francisco, California 94129

Employees

101-250

Social

Financials

SERIES E