Mailjet: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Mailjet
Brand: Mailjet
Rating: 4.41 (4109 reviews)

4.41 5

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(4109)

Mailjet - Email Delivery Service for Marketing & Developer Teams

Mailjet Overview

Mailjet addresses the challenge of managing email and SMS communications efficiently. It offers a unified platform that simplifies email delivery and enhances sales performance. With an intuitive email editor, Mailjet caters to users of all skill levels, enabling seamless creation and collaboration on email campaigns. The platform provides professional marketing features and expert-approved deliverability tools that ensure emails reach the intended inbox. Real-time deliverability and engagement statistics offer precise insights into campaign performance. Mailjet also supports easy integration with third-party applications, enhancing its adaptability across various business environments. The inclusion of generative AI tools further optimizes email performance, making Mailjet a versatile solution for businesses seeking to streamline their email marketing efforts.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Mailjet.

Other use cases:

Engagement Management
Collaboration
Helpdesk Management
Social Media Management
Content Management
Competitive Intelligence
Workflow Management

See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mailjet.

Other priorities:

Improve ROI
Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Grow Market Share
Increase Sales & Revenue
Establish Thought Leadership
Improve Brand Engagement
Improve Efficiency
Build Brand Awareness
Improve Internal Communications
Improve Stakeholder Relations

See all business priorities See less business priorities

Mailjet Use-Cases and Business Priorities: Customer Satisfaction Data

Mailjet works with different mediums / channels such as E-Mail.

Mailjet's features include Templates, Personalization, Widgets, etc. and Mailjet support capabilities include Email Support, Chat Support, Phone Support, etc. also Mailjet analytics capabilities include Analytics, and Custom Reports.

Reviews

"Email was quickly becoming an important channel for us to communicate with our users however we really didn’t understand the nuances of how to manage our lists and our campaigns to effectively increase open rates, click-through rates, and deliverabi...lity. It was incredibly helpful to have the one-to-one consulting with Mailjet’s Technical Account Managers team to not only clean our lists of inactive users, but in doing so actually increase the total number of opens and clicks we were receiving by 10 fold." - Matthew Gardner

Mailjet, Rejoiner, GMass, Moosend, Netcore, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mailjet streamlines emailing and boosts sales for marketing and developer teams. All email and SMS needs are served with one powerful service.

Popular Business Setting

for Mailjet

Top Industries

Computer Software
Information Technology and Services
Media Production

Popular in

Small Business
Mid Market
Enterprise

Mailjet is popular in Computer Software, Information Technology And Services, and Media Production and is widely used by Small Business, Mid Market, and Enterprise.

Mailjet Customer wins, Customer success stories, Case studies

What benefits does Mailjet offer for Communication Management?

Mailjet enables sending emails from websites, scheduling emails through API calls, and sending bulk emails. It provides comprehensive statistics and tracking capabilities for email performance analysis. Mailjet's capabilities are limited by daily email send quotas.

"...MailJet would have prevented this, as they monitor any undeliverable emails and automatically blocks send-outs...." Peer review by Mats L., CEO & Co-Founder, Computer Software

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How does Mailjet address your Contact List Management Challenges?

Mailjet offers advanced contact list management capabilities, allowing users to easily create, manage, and segment lists. The interface is intuitive and straightforward, enabling users to quickly understand and apply its functionalities. However, limitations exist in list management, requiring users to navigate multiple steps to manage lists effectively.

"...Stats are easy to view and managing my contacts is simple too. . ...." Peer review by Arbi A., Broker, Real Estate

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How does Mailjet facilitate Campaign Management?

Mailjet offers campaign management capabilities, enabling users to segment recipients, track campaign performance, and manage mailing lists. The platform facilitates the creation and deployment of marketing campaigns, providing analytics and reporting functionalities. However, the campaign dashboard and post-campaign reporting features lack comprehensive functionalities.

"...Its very easy to use and have all the features you want in an email-marketing software, like report of campaigns and automation...." Peer review by Miguel P., CEO, Marketing and Advertising

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How can Mailjet optimize your Engagement Management Workflow?

Mailjet facilitates creating engaging emails and provides features like segmentation, allowing targeted campaigns to enhance engagement. Email engagement statistics are readily available, aiding in tracking and understanding user interactions. While it offers strong email creation and engagement tracking, Mailjet's functionality for directly leveraging email data for other marketing platforms is limited.

"...This primarily because when you are sending to a highly engaged list, your deliverability rates increase. ..." What is a Good Open Rate and How To Improve It

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What solutions does Mailjet provide for Collaboration?

Mailjet enables real-time collaboration on email design, allowing users to edit emails simultaneously and provide in-app comments. This facilitates agile email development, enabling teams to work together on email campaigns. Limitations exist in that the collaborative editor does not extend to transactional emails.

"...Our collaboration toolkit solves those problems...." How Mailjet Built Real-Time Collaboration Features To Make Email Easier For Everyone

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11 buyers and buying teams have used Cuspera to assess how well Mailjet solved their Email Marketing needs. Cuspera uses 4109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS	TESTIMONIALS
Matthew Gardner Co-Founder & Head of UX Videostream	Email was quickly becoming an important channel for us to communicate with our users however we really didn’t understand the nuances of how to manage our lists and our campaigns to effectively increase open rates, click-through rates, and deliverability. It was incredibly helpful to have the one-to...-one consulting with Mailjet’s Technical Account Managers team to not only clean our lists of inactive users, but in doing so actually increase the total number of opens and clicks we were receiving by 10 fold. Testimonial By Matthew Gardner
Jason Lloyd Managing Director PetrolPrices.com	Mailjet was the obvious choice for PetrolPrices.com when benchmarked against other solutions; as it was quick to implement, priced competitively and easy to operate. MJML (Mailjet’s Markup Language) gives us the ability to create our own templates, so we save time previously spent waiting for a 3rd... party. Mailjet is the ideal solution for small fast moving companies with large email requirements who want direct control, but also good account support when necessary Testimonial By Jason Lloyd
Ian Andersen Marketing Director Mobile Data Labs, Inc. (a Microsoft Company)	At MileIQ, email is an important part of our engagement strategy. On a monthly basis, we are sending about 10M emails, powered by Mailjet. The majority of emails are transactional and lifecycle as the user engages with the service. We were looking for a partner that could offer really solid custome...r support and service as we figured out how to design this service, and we needed an ESP that would scale with us over time. For me, the key reason to work with Mailjet is we know we have a partner that wants to scale with us as we grow our business and I think that's really important. Testimonial By Ian Andersen

CUSTOMERS	TESTIMONIALS
Matthew Gardner Co-Founder & Head of UX Videostream	Email was quickly becoming an important channel for us to communicate with our users however we really didn’t understand the nuances of how to manage our lists and our campaigns to effectively increase open rates, click-through rates, and deliverability. It was incredibly helpful to have the one-to...-one consulting with Mailjet’s Technical Account Managers team to not only clean our lists of inactive users, but in doing so actually increase the total number of opens and clicks we were receiving by 10 fold. Testimonial By Matthew Gardner
Jason Lloyd Managing Director PetrolPrices.com	Mailjet was the obvious choice for PetrolPrices.com when benchmarked against other solutions; as it was quick to implement, priced competitively and easy to operate. MJML (Mailjet’s Markup Language) gives us the ability to create our own templates, so we save time previously spent waiting for a 3rd... party. Mailjet is the ideal solution for small fast moving companies with large email requirements who want direct control, but also good account support when necessary Testimonial By Jason Lloyd
Ian Andersen Marketing Director Mobile Data Labs, Inc. (a Microsoft Company)	At MileIQ, email is an important part of our engagement strategy. On a monthly basis, we are sending about 10M emails, powered by Mailjet. The majority of emails are transactional and lifecycle as the user engages with the service. We were looking for a partner that could offer really solid custome...r support and service as we figured out how to design this service, and we needed an ESP that would scale with us over time. For me, the key reason to work with Mailjet is we know we have a partner that wants to scale with us as we grow our business and I think that's really important. Testimonial By Ian Andersen

1&1 IONOS - Information Technology And Services

Mailjet White Label helped 1&1 IONOS send emails for millions of customers. 1&1 IONOS needed a simple, fast, and cost-effective newsletter solution for its clients. Mailjet provided agile integration... and strong white label technology. The partnership supports 12 million domains and 8.3 million customer contracts. Small and medium businesses benefit from easy-to-use, reliable email marketing. The solution helps IONOS improve customer retention and communication.

Galeries Lafayette - Retail

Mailjet helped Galeries Lafayette replace printed receipts with digital emails. The goal was to support sustainability and improve the checkout experience. Mailjet provided reliable email delivery, f...lexible templates, and technical support. Galeries Lafayette now sends 50,000 paperless receipts each month. They achieve a 97% email delivery rate. This reduces environmental impact and modernizes their retail operations.

Chingu - Computer Software

Mailjet helped Chingu automate onboarding and project updates for its global developer community. Manual email processes slowed growth and caused missed messages. With Mailjet’s templates and transac...tional API, Chingu now sends about 10,000 emails monthly with reliable delivery. The team saves hours by using pre-built templates and segmented lists. Engagement stays high as Mailjet broadcasts pair with Discord announcements.

happn - Internet

Mailjet helped happn scale CRM across 30 countries and 15 languages. The team used Mailjet to build email templates, improve delivery tracking, and simplify collaboration. happn localized messages fa...st and kept brand consistency. The platform supported transactional emails for 26 million users. This enabled happn to expand globally and boost campaign performance.

J!NX - Consumer Goods

Mailjet helped J!NX speed up email creation and empower non-technical teams. Before Mailjet, J!NX struggled with slow, developer-heavy email workflows and could not easily create responsive, branded ...emails. With Mailjet’s drag-and-drop editor and MJML framework, J!NX designers now build on-brand, responsive emails without coding. The platform improved creative control and streamlined email production. J!NX also uses Mailjet’s Send API for better customer service and team collaboration.

La Liga - Entertainment

Mailjet helped La Liga launch transactional emails at scale for its new app, La Liga Fantasy. La Liga needed a fast, scalable email solution to onboard hundreds of thousands of users quickly. Mailjet... provided a flexible API, fast integration, and managed deliverability services. La Liga achieved a 99% deliverability rate and reached 700,000 monthly users. The app launched on time for the football season, improving user engagement and adoption.

Subscriber list segmentation with Mailjet

Frequently Asked Questions(FAQ)

for Mailjet

What is Mailjet?

Mailjet is an email marketing platform to create, edit, and send emails as a team where marketers and developers work together in real-time. It helps to acquire customers and grow market share.

Mailjet provides a sophisticated SMTP relay in addition to highly flexible APIs, allowing developers to easily integrate its solutions within their apps or services. Its intuitive and collaborative tools help to focus on creating attractive, successful campaigns.

Mailjet features include email creation with intuitive drag and drop email builder, collect customer data and create targeted segments to send relevant emails customized to the individual identity, interests, and behaviors, personalize email templates for better engagement, and many more.

What is Mailjet used for?

Mailjet is a Email Marketing Software mainly used by its customers to Scale Best Practices and Acquire Customers by Communication Management, Contact List Management and Campaign Management .