Mailjet: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Mailjet
Brand: Mailjet
Rating: 4.4 (4109 reviews)

4.41 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Mailjet - Email Delivery Service for Marketing & Developer Teams

Mailjet Overview

Mailjet addresses the challenge of managing email and SMS communications efficiently. It offers a unified platform that simplifies email delivery and enhances sales performance. With an intuitive email editor, Mailjet caters to users of all skill levels, enabling seamless creation and collaboration on email campaigns. The platform provides professional marketing features and expert-approved deliverability tools that ensure emails reach the intended inbox. Real-time deliverability and engagement statistics offer precise insights into campaign performance. Mailjet also supports easy integration with third-party applications, enhancing its adaptability across various business environments. The inclusion of generative AI tools further optimizes email performance, making Mailjet a versatile solution for businesses seeking to streamline their email marketing efforts.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Mailjet.

Other use cases:

Engagement Management
Collaboration
Helpdesk Management
Social Media Management
Content Management
Competitive Intelligence
Workflow Management

See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mailjet.

Other priorities:

Improve ROI
Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Grow Market Share
Increase Sales & Revenue
Establish Thought Leadership
Improve Brand Engagement
Improve Efficiency
Build Brand Awareness
Improve Internal Communications
Improve Stakeholder Relations

See all business priorities See less business priorities

Mailjet Use-Cases and Business Priorities: Customer Satisfaction Data

Mailjet works with different mediums / channels such as E-Mail.

Mailjet's features include Templates, Personalization, Widgets, etc. and Mailjet support capabilities include Email Support, Chat Support, Phone Support, etc. also Mailjet analytics capabilities include Analytics, and Custom Reports.

Reviews

"Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They ...could be available and quickly bring us solutions. And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform." - Sylvia Wizman-Hirschhorn

Peer review evidence (same sources as the product rating summary)

"...We realized that having a manual sending of emails is eating much of our time, and is very prone to errors...." Peer review by Roland C, Network Administrator

"...Contacts and Segmentation Mailjet allows you to organize your contact and email list into segments...." 10 Best MailChimp Alternatives For Nonprofits

"...Add user role as a Mailjet contact property so you can filter and target marketing campaigns to the proper group...." Mailjet integration with WordPress

Mailjet, GMass, Moosend, Netcore, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mailjet streamlines emailing and boosts sales for marketing and developer teams. All email and SMS needs are served with one powerful service.

Popular Business Setting

for Mailjet

Top Industries

Computer Software
Information Technology and Services
Media Production

Popular in

Small Business
Mid Market
Enterprise

Mailjet is popular in Computer Software, Information Technology And Services, and Media Production and is widely used by Small Business, Mid Market, and Enterprise.

Mailjet Customer wins, Customer success stories, Case studies

Why is Mailjet the best choice for Communication Management?

Mailjet enables sending emails from websites, scheduling emails through API calls, and sending bulk emails. It provides comprehensive statistics and tracking capabilities for email performance analysis. Mailjet's capabilities are limited by daily email send quotas.

"...We realized that having a manual sending of emails is eating much of our time, and is very prone to errors...." Peer review by Roland C, Network Administrator

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What Are the key features of Mailjet for Contact List Management?

Mailjet offers advanced contact list management capabilities, allowing users to easily create, manage, and segment lists. The interface is intuitive and straightforward, enabling users to quickly understand and apply its functionalities. However, limitations exist in list management, requiring users to navigate multiple steps to manage lists effectively.

"...Contacts and Segmentation Mailjet allows you to organize your contact and email list into segments...." 10 Best MailChimp Alternatives For Nonprofits

Read Reviews

How does Mailjet address your Campaign Management Challenges?

Mailjet offers campaign management capabilities, enabling users to segment recipients, track campaign performance, and manage mailing lists. The platform facilitates the creation and deployment of marketing campaigns, providing analytics and reporting functionalities. However, the campaign dashboard and post-campaign reporting features lack comprehensive functionalities.

"...Add user role as a Mailjet contact property so you can filter and target marketing campaigns to the proper group...." Mailjet integration with WordPress

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How can Mailjet enhance your Engagement Management process?

Mailjet facilitates creating engaging emails and provides features like segmentation, allowing targeted campaigns to enhance engagement. Email engagement statistics are readily available, aiding in tracking and understanding user interactions. While it offers strong email creation and engagement tracking, Mailjet's functionality for directly leveraging email data for other marketing platforms is limited.

"...New analysis of the direct marketing efforts of UK's political parties exposes how campaign teams are failing to engage voters...." Email Marketing

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What benefits does Mailjet offer for Collaboration?

Mailjet enables real-time collaboration on email design, allowing users to edit emails simultaneously and provide in-app comments. This facilitates agile email development, enabling teams to work together on email campaigns. Limitations exist in that the collaborative editor does not extend to transactional emails.

"...You can apply it to your transactional emails using our awesome API, our collaborative editor Passport, MJML or HTML. ..." How to Use Templating Language to Send Truly Personalized Emails ?

Read Reviews

11 buyers and buying teams have used Cuspera to assess how well Mailjet solved their Email Marketing needs. Cuspera uses 4109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS	TESTIMONIALS
Sylvia Wizman-Hirschhorn Marketing Projects Manager Galeries Lafayette	Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They could be available and quickly bring us solutions.... And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform. Testimonial By Sylvia Wizman-Hirschhorn
Matthew Gardner Co-Founder & Head of UX Videostream	Email was quickly becoming an important channel for us to communicate with our users however we really didn’t understand the nuances of how to manage our lists and our campaigns to effectively increase open rates, click-through rates, and deliverability. It was incredibly helpful to have the one-to...-one consulting with Mailjet’s Technical Account Managers team to not only clean our lists of inactive users, but in doing so actually increase the total number of opens and clicks we were receiving by 10 fold. Testimonial By Matthew Gardner
Nick Abouzeid Editorial & Growth Product Hunt	Email has always been at the heart of how we talk to our users. We started as a newsletter, sharing the top new products with people around the world. We've grown a lot since the early days, we send about a million emails everyday now. As a result, it's really important to get the newsletter out qu...ickly and Mailjet has helped us improve both our sending speed and deliverability. The best part about working with Mailjet is that I don't have to think about it, it just works. Testimonial By Nick Abouzeid

CUSTOMERS	TESTIMONIALS
Sylvia Wizman-Hirschhorn Marketing Projects Manager Galeries Lafayette	Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They could be available and quickly bring us solutions.... And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform. Testimonial By Sylvia Wizman-Hirschhorn
Matthew Gardner Co-Founder & Head of UX Videostream	Email was quickly becoming an important channel for us to communicate with our users however we really didn’t understand the nuances of how to manage our lists and our campaigns to effectively increase open rates, click-through rates, and deliverability. It was incredibly helpful to have the one-to...-one consulting with Mailjet’s Technical Account Managers team to not only clean our lists of inactive users, but in doing so actually increase the total number of opens and clicks we were receiving by 10 fold. Testimonial By Matthew Gardner
Nick Abouzeid Editorial & Growth Product Hunt	Email has always been at the heart of how we talk to our users. We started as a newsletter, sharing the top new products with people around the world. We've grown a lot since the early days, we send about a million emails everyday now. As a result, it's really important to get the newsletter out qu...ickly and Mailjet has helped us improve both our sending speed and deliverability. The best part about working with Mailjet is that I don't have to think about it, it just works. Testimonial By Nick Abouzeid

Burson - Marketing And Advertising - Very Large

Sinch Mailjet helped Burson, a global communications agency, unify email operations across 43 markets. Burson achieved over 90% delivery rates and 30% average open rates. The agency doubled its month...ly email sending volume. Teams now use a flexible email editor, list management, and real-time analytics. Burson improved domain reputation and compliance with dedicated subdomains for each office.

Pic Digital - Marketing And Advertising - Medium

Sinch Mailjet helped Pic Digital, a French web and e-commerce agency, manage over 500 client sub-accounts with ease. The agency used Sinch Mailjet's sub-account features to save hours of work and sim...plify email campaign management. Email sends increased, and average open rates rose from 25% to over 30% in 12 months. Pic Digital also valued the platform's deliverability, automation, and responsive support. The result was faster adoption of emailing and higher client satisfaction.

Galeries Lafayette - Retail - Very Large

Mailjet helped Galeries Lafayette replace paper receipts with digital emails. The goal was to cut paper use and support sustainability. Mailjet's platform enabled fast rollout and easy CRM integratio...n. Galeries Lafayette now sends over 50,000 digital receipts each month. 97% of emails are delivered. Store teams save time and customers manage receipts more easily.

Outdooractive - Information Technology And Services - Large

Mailjet helps Outdooractive send 3.5 million personalized emails weekly with a 96%+ delivery rate. The platform's API and email editor support complex segmentation and high volumes. Modular templates... and collaboration tools speed up campaign creation. Automated list hygiene keeps spam rates below 0.01%. Outdooractive's team now works faster and keeps brand identity strong.

IONOS - Information Technology And Services - Very Large

Mailjet’s White Label solution helped IONOS deliver branded email services to millions of customers. IONOS needed a scalable, cost-effective email platform for SMB clients. Mailjet enabled fast integ...ration and local market customization. IONOS now manages 12 million domains and 8.3 million customer contracts. The partnership improved newsletter adoption and customer relationships.

book-n-drive - Transportation/Trucking/Railroad - Medium

Mailjet helped book-n-drive send up to 200,000 emails per month with a 32% open rate. The company used segmentation and automation to target users with relevant messages. This improved customer loyal...ty and kept engagement rates high. Mailjet's platform made email campaigns easy to manage and scale. The marketing team reduced manual work and kept emails out of spam folders.

Subscriber list segmentation with Mailjet

Frequently Asked Questions(FAQ)

for Mailjet

What is Mailjet?

Mailjet is an email marketing platform to create, edit, and send emails as a team where marketers and developers work together in real-time. It helps to acquire customers and grow market share.

Mailjet provides a sophisticated SMTP relay in addition to highly flexible APIs, allowing developers to easily integrate its solutions within their apps or services. Its intuitive and collaborative tools help to focus on creating attractive, successful campaigns.

Mailjet features include email creation with intuitive drag and drop email builder, collect customer data and create targeted segments to send relevant emails customized to the individual identity, interests, and behaviors, personalize email templates for better engagement, and many more.

What is Mailjet used for?

Mailjet is a Email Marketing Software mainly used by its customers to Scale Best Practices and Acquire Customers by Communication Management, Contact List Management and Campaign Management .