1crm: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: 1crm
Brand: 1crm
Rating: 4.4 (779 reviews)

4.39 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

1CRM: Best CRM For Small Business - All-in-One CRM Software

1crm Overview

1CRM enhances small to medium-sized businesses by integrating marketing automation, order management, and e-commerce capabilities into a singular platform. This all-in-one CRM solution reduces the need for multiple systems, which can streamline operations and improve ROI. The platform's extensive integrations and open REST API offer flexibility, allowing businesses to customize their CRM to meet specific needs without extensive IT overhead. This capability positions 1CRM as a versatile tool, enabling businesses to efficiently manage customer relationships and drive growth.

Use Cases

Customers recommend Proposal & Quote Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using 1crm.

Other use cases:

Order Management
Communication Management
Relationship Management
Generation Of New Leads
Customer Case Management
Lead Management
Lead Tracking

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 1crm.

Other priorities:

Acquire Customers
Improve ROI
Improve Brand Engagement

See all business priorities See less business priorities

1crm Use-Cases and Business Priorities: Customer Satisfaction Data

1crm works with different mediums / channels such as E-Mail. Social Media. and Mobile.

1crm's features include Alerts: Popups & Notifications, Landing Page, Ticketing, etc. and 1crm support capabilities include 24/7 Support, Email Support, Phone Support, etc. also 1crm analytics capabilities include Custom Reports, and Analytics.

Reviews

"1CRM was just what we wanted, providing all the features for a great price and without the unreliability, so we now use it for all our CRM needs. It worked so well for us that we became the UK partner for 1CRM in 2006, and so we use it to manage our... 1CRM customers too!" - Marcus Bointon

Peer review evidence (same sources as the product rating summary)

"...Track top opportunities & recent quotes by featuring a custom chart on any dashboard! Create and Track Projects. ..." 1CRM Software Features

"...1CRM 's Lead Guerrilla solution (leadguerrilla.com) brings campaign workflow with a graphical drag & drop workflow editor; multi-channel campaigns via Twitter, SMS Texts, and Web Notifications in addition to Emails; Lead segmentation, Lead scoring, website tracking and social media tracking; editors for landing pages, emails and forms; and a world-class two-way sync with 1CRM...." Peer review

"...Your CRM can prompt you to follow up on an opportunity in progress and even send automated emails using parameters you define. ..." Customer Relationship Management Software

1crm, HoneyBook, The Flybook, Flowfinity, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

1CRM is an all-in-one CRM software for small to medium-sized businesses. It offers marketing automation, order management, and eCommerce integration.

Popular Business Setting

for 1crm

Top Industries

Food & Beverages
Information Technology and Services
Entertainment

Popular in

Small Business
Mid Market
Large Enterprise

1crm is popular in Food & Beverages, Information Technology And Services, and Entertainment and is widely used by Small Business, Mid Market, and Large Enterprise.

1crm Customer wins, Customer success stories, Case studies

What solutions does 1crm provide for Proposal & Quote Management?

How can 1crm optimize your Workflow Management Workflow?

How does 1crm address your Engagement Management Challenges?

How does 1crm address your Order Management Challenges?

Why is 1crm the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well 1crm solved their CRM All-in-One needs. Cuspera uses 779 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS	TESTIMONIALS
Marcus Bointon Synchromedia Limited	1CRM was just what we wanted, providing all the features for a great price and without the unreliability, so we now use it for all our CRM needs. It worked so well for us that we became the UK partner for 1CRM in 2006, and so we use it to manage our 1CRM customers too! Testimonial By Marcus Bointon
Bruce Anderson Chief Financial Officer MADD Virgin Drinks	We know exactly where all our orders are at any time. In the CRM we particularly like being able to tie emails to a variety of options such as a contact, a project that we are working on or a marketing effort. Testimonial By Bruce Anderson
Terry Woolford Bizblot Consulting	1CRM was also the most cost-effective platform, with each seat costing less than $30 per month – that was almost half the cost of the others with three times more functionality Testimonial By Terry Woolford

CUSTOMERS	TESTIMONIALS
Marcus Bointon Synchromedia Limited	1CRM was just what we wanted, providing all the features for a great price and without the unreliability, so we now use it for all our CRM needs. It worked so well for us that we became the UK partner for 1CRM in 2006, and so we use it to manage our 1CRM customers too! Testimonial By Marcus Bointon
Bruce Anderson Chief Financial Officer MADD Virgin Drinks	We know exactly where all our orders are at any time. In the CRM we particularly like being able to tie emails to a variety of options such as a contact, a project that we are working on or a marketing effort. Testimonial By Bruce Anderson
Terry Woolford Bizblot Consulting	1CRM was also the most cost-effective platform, with each seat costing less than $30 per month – that was almost half the cost of the others with three times more functionality Testimonial By Terry Woolford

1CRM Quick Demo

Frequently Asked Questions(FAQ)

for 1crm

What is 1crm?

1CRM is an all-in-one CRM solution that enables managing all aspects of a business online. It can be used by any type of business, start-ups or enterprises and enables team collaboration.

1CRM features include Daily Task management, Marketing Automation, Order management, Customer Service, Sales & Opportunities and Project management. The Daily task management feature includes tools that support multiple languages, email checking when it appears on the dashboard, weather dashlest for chosen cities, group calendar with click and drag features, and facility for creating forums enabling team collaboration. The software application is available on mobile devices iOS and Android.

1CRM Marketing Automation feature enables generation of lead forms for capture of leads that get automatically posted into the system. Customer conversion from leads is enabled through drip-feed campaigns and dynamic target lists for a personalized customer experience.

What is 1crm used for?

1crm is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Proposal & Quote Management, Workflow Management and Engagement Management .