Hospitality Case Studies and Success Stories with Mews
CASE STUDY Oversight Hotel Management
Oversight Hotel Management increased guest satisfaction by 12% and revenue per available room (RevPAR) by 5% after implementing Mews' hotel management system.
The Grand Ahrenshoop, a luxury hotel in Germany, increased its average daily rate (ADR) by 15% and boosted guest satisfaction scores with Mews' hospitality software.
Ebb Hotel Dunedin, a New Zealand hotel, implemented Mews Operations Suite to streamline operations and enhance guest experiences, achieving a 15% reduction in staff workload and a significant increas...e in guest satisfaction.
Opus XVI, a boutique hotel chain, saw a 15% increase in guest satisfaction and a 10% increase in revenue after implementing Mews' cloud-based hotel management system.
CAB20, a hotel chain, saw a 15% increase in guest satisfaction and reduced operational costs by 30% after implementing Mews' property management system.
Sitges Group Apartments, a hospitality company, improved guest experience and operational efficiency through Mews' property management system, achieving a 20% increase in direct bookings and a 30% re...duction in staff workload.
Mews helped Maison Juste, a luxury hotel chain, increase guest satisfaction by 10% and improve operational efficiency by 15% through their property management system.
Mews, a hotel property management system, helped Green Hotels, a chain of eco-friendly hotels, achieve a 10% increase in direct bookings and a 20% reduction in operational costs.
Mews PMS helped ROOST Apartment Hotel improve guest experiences with advanced technology. ROOST used Mews to support its fast growth and deliver smooth guest journeys. The hotel saw a 79% increase in... RevPAR from January to April 2023 compared to 2022. ROOST completed seven onboardings in 2022. 30% of ROOST East Market guests checked in online.
The Maj Hotel in Dubai improved guest satisfaction and staff efficiency by implementing a cloud-based hotel management system, increasing guest satisfaction by 20% and reducing staff workload by 30%.
Postillion Hotels increased their revenue by 15% after implementing Mews' property management system, streamlining operations and improving guest experience.
Emerald Stay improved guest experience and revenue with Mews Hospitality Cloud, enhancing operations through automation and better business intelligence.
Mola, a hospitality company, increased their operational efficiency and guest satisfaction by 20% through the use of Mews' hospitality cloud platform, which streamlined their hotel management process...es.
Revisn, a hotel chain, used Mews to boost revenue and improve guest experience, achieving a 40% increase in direct bookings and 30% reduction in operational costs.
Mews PMS helped Scribner's Catskill Lodge improve luxury hospitality operations. The team used automation to save time and focus on guest experiences. The property achieved an average value added of ...$122 per reservation. Chargeback rate dropped to 0.03%. Staff spent more time with guests and less on manual tasks.
The Hostellerie du Cèdre & Spa in Beaune increased their direct bookings by 20% and saw a 15% rise in revenue after implementing Mews' property management system.
Ligula Hospitality Group, a hotel management company, increased guest satisfaction and operational efficiency through a cloud-based property management system.
Harri's Home, a hospitality company, increased their direct bookings by 20% and reduced their reliance on OTA's through Mews's hotel management system.
Mews PMS helped Frame Hospitality Group automate guest communication and improve payment security. The US hotel brand now offers 100% digital check-in. The Mews Booking Engine added an average value ...of $82 per booking. 70% of guest communication is now automated. These changes made operations smoother and improved the guest experience.
Mews PMS helped Villa Mara Carmel, a US boutique hotel, modernize its luxury hospitality operations. The hotel fully onboarded in just 5 weeks. Mews enabled 100% automated payments. Villa Mara Carmel... gained free access to top hospitality solutions. The hotel kept its focus on personalized guest experiences while improving efficiency.
Roost Apartment Hotel, a hospitality company, saw a 20% increase in guest satisfaction and 30% reduction in guest service inquiries after implementing a new property management system (PMS) from Mews.
SameSun, a hospitality company, implemented Mews to streamline operations, boost guest satisfaction, and increase revenue. They achieved an impressive 30% increase in direct bookings and reduced work...load by 20%.
Wotels Hub, a hospitality company, increased their booking conversion by 20% and achieved a 15% rise in revenue after implementing Mews' property management system.
Mews and Atomize helped Terrace Bay Hotel increase revenue and improve operations. The hotel is located by a lake in the US. After using Mews and Atomize, the hotel saw better efficiency and more inc...ome. The tools made daily tasks easier for the staff. The hotel now spends less time on admin work and more time serving guests.
Gravity Haus, a unique co-living and hospitality brand, increased revenue by 20% after implementing the Mews system, improving guest experience and streamlining operations.
The Chloe, a luxury hotel in London, achieved a 30% increase in revenue per available room (RevPAR) by leveraging Mews's property management system (PMS) and integrating it with other hotel software.
UDS, a leading hotel management company, implemented Mews's cloud-based hotel management system and achieved a 15% increase in guest satisfaction and a 20% reduction in operational costs.
Mews PMS helped Mari Jean Hotel, a boutique LGBTQ+ property in the USA, modernize its operations. The hotel used Mews to manage 17 parking spots and improve guest experience. They achieved a $73 aver...age value added per reservation. The hotel also reached a 25% online check-in rate. Mews enabled a digital transformation for the property.
Pierre's d'Histoire, a French hotel chain, saw a 50% reduction in check-in time and increased guest satisfaction by implementing a cloud-based property management system.
9 Hotel Collection achieved a 20% increase in guest satisfaction and 10% reduction in operational costs by implementing Mews' property management system.
Mews and Atomize helped The Local House, an 18-room boutique hotel in Miami Beach, go digital. The hotel saw a 37% increase in average daily rate (ADR). Staff saved time and guests had a smoother exp...erience. The Local House used Mews to boost revenue and improve operations.
Mews PMS helped The Maj Hotel in Philadelphia lower labor costs and automate the guest journey. The hotel has used Mews since opening to improve guest and employee experiences. They save $3,000 each ...month on labor costs. Two-thirds of bookings are made directly. The booking engine has an 8.5% conversion rate.
Cabiner, a German hotel chain, reduced check-in times by 50% and increased guest satisfaction with the help of Mews' cloud-based hotel management system.
Mews PMS helped Wythe Hotel increase RevPAR by 20% from 2023 to 2024. The hotel now uses 100% automated card payments with Mews Payments. Direct bookings have a 30% higher ADR compared to channel man...ager bookings. Wythe Hotel improved both revenue and guest experience with Mews. The hotel is an industry-leading independent hotel in the US.
YHA Australia improved operational efficiency and guest experience using MEWS, resulting in a 15% reduction in check-in time and increased guest satisfaction.
BIG MAMA Hotels improved efficiency and guest experience using Mews software, resulting in a 20% increase in booking conversions and a 30% reduction in check-in time.
The Local, a popular Australian hospitality group, boosted revenue by 20% and increased guest satisfaction through personalized services enabled by the Mews platform.
The Hotel Oderberger, a historic Berlin hotel, increased revenue by 10% and reduced operational costs by 20% after implementing Mews's property management system.
Mews PMS helped Crane Hotel Group improve guest experience and profits. Three properties in Maine used Mews to set new hospitality standards. 26% of guests now check in online. The average value adde...d per reservation in Mews Booking Engine is $132. All payments are now automated.
The Mah Hotel in Dubai improved guest satisfaction and operational efficiency by implementing Mews' property management system, leading to a 90% increase in guest satisfaction and 20% staff time savi...ngs.
Northern Lights Village, a Finnish tourism company, saw a 25% increase in guest satisfaction and a 10% rise in revenue after implementing Mews's hospitality management platform.
Tusity, a hotel management company, used Mews to improve their operational efficiency and guest satisfaction, resulting in a 45% increase in direct bookings.
Spicers Retreats, a hospitality company, saw a 10% increase in their direct bookings after implementing the Mews system, which improved guest experience and operational efficiency.
C Hotels, a global hotel chain, increased guest satisfaction by 15% and reduced operational costs by 10% after implementing Mews's hotel management system.
Haka House, a New Zealand-based hostel chain, achieved a 20% increase in guest satisfaction and a 10% rise in revenue through the use of a property management system from Mews.
Yalo Hotels, a boutique hotel group, increased their direct bookings by 50% using Mews Operations System, achieving a 10% reduction in operational costs.
Mews helped JO&JOE, a hospitality brand, increase booking conversions by 20% and reduce no-shows by 15% by automating guest communication and streamlining operations.
The Bush Hotel in Farnham, UK, increased their revenue by 15% after implementing Mews' hospitality management system, which streamlined operations and improved guest experience.
Mews strengthens its role as a leading player in the hospitality industry
Mews has surpassed 125,000 active users across 12,500 properties, marking a significant milestone in its growth. The cloud-based PMS platform is praised for its intuitive user interface and comprehen...sive features, including reservation management and integrated payment systems. Strategic partnerships with hotel groups like Choice Hotels International and $75 million in funding further bolster its position in the hospitality industry.
125,000+ hospitality staff now use Mews to deliver remarkable experiences
Mews has surpassed 125,000 active users on its hospitality cloud platform, marking significant growth with 12,500 customers globally. The platform enhances hotel operations with intuitive tools like ...reservation management and guest-facing services. Mews' user-friendly interface aids in staff retention and training, addressing hospitality staffing challenges. Notable clients include Frame Hospitality Group and Stay Pineapple.
Choice Hotels enhances operations with Mews PMS integration; This collaboration is set to ...
Choice Hotels has integrated the Mews property management system (PMS) to streamline hotel operations. The deployment of Mews PMS aims to improve efficiency and guest experience across Choice Hotels'... properties. This move highlights Mews.com's growing presence in the hospitality technology sector.
Mews surpasses 12,500 customers as global growth accelerates
Mews has reached a milestone of over 12,500 customers, marking an 85% increase in its customer base over the past year. This growth is driven by the adoption of its cloud-native, AI-enabled solutions... that enhance efficiency and guest experiences. Key regions contributing to this expansion include North America, DACH, and France. Mews continues to innovate with AI smart tips and hourly booking services, solidifying its leadership in hospitality technology.
Pelham Hospitality Selects Mews to Elevate Guest Experiences and ...
Pelham Hospitality has chosen Mews to centralize operations and enhance guest experiences across its Cape Cod properties. By integrating Mews, Pelham Hospitality aims to streamline reservations, upse...lls, and sales, reducing manual workarounds and improving efficiency. The system's flexibility and user-friendly features align with Pelham's focus on personalized guest experiences.