Hospitality Case Studies and Customer Success Stories with Mews

Wythe Hotel - Hospitality

Mews PMS helped Wythe Hotel increase RevPAR by 20% from 2023 to 2024. The hotel now uses 100% automated card payments with Mews Payments. Direct bookings have a 30% higher ADR compared to channel man...ager bookings. Wythe Hotel improved both revenue and guest experience with Mews. The hotel is an industry-leading independent hotel in the US.

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Villa Mara Carmel - Hospitality

Mews PMS helped Villa Mara Carmel, a US boutique hotel, modernize its luxury hospitality operations. The hotel fully onboarded in just 5 weeks. Mews enabled 100% automated payments. Villa Mara Carmel... gained free access to top hospitality solutions. The hotel kept its focus on personalized guest experiences while improving efficiency.

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The Maj Hotel - Hospitality

Mews PMS helped The Maj Hotel in Philadelphia lower labor costs and automate the guest journey. The hotel has used Mews since opening to improve guest and employee experiences. They save $3,000 each ...month on labor costs. Two-thirds of bookings are made directly. The booking engine has an 8.5% conversion rate.

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The Local House - Hospitality

Mews and Atomize helped The Local House, an 18-room boutique hotel in Miami Beach, go digital. The hotel saw a 37% increase in average daily rate (ADR). Staff saved time and guests had a smoother exp...erience. The Local House used Mews to boost revenue and improve operations.

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Terrace Bay Hotel - Hospitality

Mews and Atomize helped Terrace Bay Hotel increase revenue and improve operations. The hotel is located by a lake in the US. After using Mews and Atomize, the hotel saw better efficiency and more inc...ome. The tools made daily tasks easier for the staff. The hotel now spends less time on admin work and more time serving guests.

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Scribner's Catskill Lodge - Hospitality

Mews PMS helped Scribner's Catskill Lodge improve luxury hospitality operations. The team used automation to save time and focus on guest experiences. The property achieved an average value added of ...$122 per reservation. Chargeback rate dropped to 0.03%. Staff spent more time with guests and less on manual tasks.

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ROOST Apartment Hotel - Hospitality

Mews PMS helped ROOST Apartment Hotel improve guest experiences with advanced technology. ROOST used Mews to support its fast growth and deliver smooth guest journeys. The hotel saw a 79% increase in... RevPAR from January to April 2023 compared to 2022. ROOST completed seven onboardings in 2022. 30% of ROOST East Market guests checked in online.

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Mari Jean Hotel - Hospitality

Mews PMS helped Mari Jean Hotel, a boutique LGBTQ+ property in the USA, modernize its operations. The hotel used Mews to manage 17 parking spots and improve guest experience. They achieved a $73 aver...age value added per reservation. The hotel also reached a 25% online check-in rate. Mews enabled a digital transformation for the property.

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Frame Hospitality Group - Hospitality

Mews PMS helped Frame Hospitality Group automate guest communication and improve payment security. The US hotel brand now offers 100% digital check-in. The Mews Booking Engine added an average value ...of $82 per booking. 70% of guest communication is now automated. These changes made operations smoother and improved the guest experience.

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Crane Hotel Group - Hospitality

Mews PMS helped Crane Hotel Group improve guest experience and profits. Three properties in Maine used Mews to set new hospitality standards. 26% of guests now check in online. The average value adde...d per reservation in Mews Booking Engine is $132. All payments are now automated.

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Customer Success Stories of Mews

 

Ash Hotels partners with Mews to enhance hospitality operations

Ash Hotels partners with Mews to enhance hospitality operations

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Mews strengthens its role as a leading player in the hospitality industry

Mews has surpassed 125,000 active users across 12,500 properties, marking a significant milestone in its growth. The cloud-based PMS platform is praised for its intuitive user interface and comprehen...sive features, including reservation management and integrated payment systems. Strategic partnerships with hotel groups like Choice Hotels International and $75 million in funding further bolster its position in the hospitality industry.

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125,000+ hospitality staff now use Mews to deliver remarkable experiences

Mews has surpassed 125,000 active users on its hospitality cloud platform, marking significant growth with 12,500 customers globally. The platform enhances hotel operations with intuitive tools like ...reservation management and guest-facing services. Mews' user-friendly interface aids in staff retention and training, addressing hospitality staffing challenges. Notable clients include Frame Hospitality Group and Stay Pineapple.

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Choice Hotels enhances operations with Mews PMS integration; This collaboration is set to ...

Choice Hotels has integrated the Mews property management system (PMS) to streamline hotel operations. The deployment of Mews PMS aims to improve efficiency and guest experience across Choice Hotels'... properties. This move highlights Mews.com's growing presence in the hospitality technology sector.

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Mews surpasses 12,500 customers as global growth accelerates

Mews has reached a milestone of over 12,500 customers, marking an 85% increase in its customer base over the past year. This growth is driven by the adoption of its cloud-native, AI-enabled solutions... that enhance efficiency and guest experiences. Key regions contributing to this expansion include North America, DACH, and France. Mews continues to innovate with AI smart tips and hourly booking services, solidifying its leadership in hospitality technology.

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Pelham Hospitality Selects Mews to Elevate Guest Experiences and ...

Pelham Hospitality has chosen Mews to centralize operations and enhance guest experiences across its Cape Cod properties. By integrating Mews, Pelham Hospitality aims to streamline reservations, upse...lls, and sales, reducing manual workarounds and improving efficiency. The system's flexibility and user-friendly features align with Pelham's focus on personalized guest experiences.

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Criterion Hospitality Taps Mews to Improve the Hotel Guest Experience via Automation and ...

Criterion Hospitality partners with Mews to enhance hotel guest experience through automation and frictionless technology.

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