Home Demand Generation Advocacy Marketing Influitive

Influitive: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Influitive
Brand: Influitive
Rating: 4.63 (5689 reviews)

4.63 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(5689)

Customer stories

Built used Influitive to automate and improve their referral program. Before Influitive, Built managed referrals manually and struggled to scale. They switched to Influitive for its easy Salesforce integration and out-of-the-box features. The implementation was smooth and allowed Built to run gamified referral campaigns. As a result, Built achieved a 363% ROI from their automated referral program.
Cisco used Influitive to build the Cisco Cert Insiders community for network engineers. The program supports IT professionals after earning their CCNA certification and encourages further learning. Cisco overhauled its certification curriculum, making it easier for members to advance. The community helps members stay engaged and grow their careers. Influitive's platform supports continuous participation and customer advocacy.
Influitive helped Wiley run virtual customer communities for higher education instructors. Wiley used Influitive’s gamification and personalization to engage educators and gather feedback. The platform made it easy to collect survey responses quickly and manage a product advisory committee of 380 advocates. This saved time and reduced the need for extra staff. The community also gave instructors a place to connect and support each other, especially during the shift to online learning in 2020.
Sage used Influitive to build a Champions advocate community. They wanted to grow customer loyalty and brand awareness. Sage created videos to highlight customers using Sage products. They gave customers marketing tools they could not afford on their own. This two-way advocacy helped Sage deepen relationships and improve customer engagement. Senior leaders at Sage also talked directly with advocates to understand their needs.
Adobe used Influitive to relaunch its Community Experts Program. The challenge was to move from a transactional support forum to a more engaged, flexible community. Influitive helped Adobe streamline management, track member activity, and expand engagement beyond forums. In three months, Adobe saw a 29% increase in engaged advocates and 10,877 acts of advocacy. Integrations with Khoros and a new rewards system boosted participation and made tracking easier.
Influitive helped Cvent refresh its advocate community, Celebrity, driving an 11% increase in engagement. Cvent used Influitive's advocacy platform to improve community design, rewards, and onboarding. The team focused on quality challenges and personalized interactions, boosting advocate participation. Influitive's reporting and customer support enabled fast responses and better collaboration across Cvent teams. Celebrity became a key tool for internal knowledge sharing and business growth.

Product Business Settings

Influitive is popular in Computer Software, Information Technology And Services, and Marketing And Advertising industries and is widely used by Mid Market, Enterprise, and Large Enterprise.

Integrations

Marketing Automation

CRM

Other Demand Generation

Webinar and Conferencing

Influitive Product Overview

Influitive helps companies boost customer lifetime value and sales through customer advocacy. The platform features gamified challenges, feedback management, and community engagement to foster customer connections and loyalty.

How satisfied the customers are with Influitive use-cases

Reviews

"...Influitive has helped us take our referral program to a new level...." Peer review by Administrator in Marketing

Influitive Customer Insights, Testimonials and Case Studies

How can Influitive enhance your Engagement Management process?

Influitive Engagement Management capabilities allow companies to engage customers through gamification, challenges, and leaderboards. The platform offers various methods for building rapport with customers and mobilizing advocates for increased engagement. Limitations include the need for daily follow-up to provide advocates with timely feedback.

"...AdvocateHub is great for companies looking to engage their customers more closely, grow reference groups, collect feedback, and gather reviews...." Peer review by Taylor Moore, Marketing Communications Specialist, TouchBistro

Read Reviews

What solutions does Influitive provide for Advocacy Management?

Influitive Advocacy Management provides a platform for managing customer advocacy programs, engaging customers, and tracking program performance. It streamlines and scales customer advocacy efforts, enabling the creation of a vibrant and engaged customer community. While Influitive is primarily designed for customer advocacy, some functionality for employee advocacy is missing.

"...Using Influitive for the past 3 years has completely changed how my company does customer advocacy...." Peer review by Margaux Novak

Read Reviews

How does Influitive address your Referral Management Challenges?

How does Influitive facilitate Content Management?

Influitive Content Management enables users to engage customers as advocates, facilitating content creation, reviews, and referrals. The platform empowers companies to identify, nurture, and manage advocate relationships, thereby driving content marketing efforts and revenue. The platform lacks a reliable mechanism to guarantee completion of assigned tasks by advocates.

"...The Influitive AdvocateHub makes it easy to reward and recognize customers and employees for the stuff we ask them to do all the time, like providing references, sharing content on social media, participating in PR and so forth...." Peer review by Amber N, Vice President of Marketing, Marketing and Advertising

Read Reviews

How can Influitive enhance your Social Media Management process?

Influitive facilitates community building by inviting customers, partners, and employees to participate in challenges, including social media posts, product reviews, and referrals. This platform empowers organizations to track and reward advocate engagement, ultimately expanding content reach and driving social media engagement. While Influitive offers a range of features for social media management, its moderation and editing capabilities lag behind those of dedicated forum solutions.

"...Great customer support/Influitive coach and lots of tracking to show metrics and goals across a range of categories (reviews, social shares, referrals, etc.)...." Peer review by Max von Ohlen, Telecommunications

Read Reviews

What is Influitive?

Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.

Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.

The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.

What is Influitive used for?

Influitive is a Advocacy Marketing Software mainly used by its customers to Improve ROI and Improve Brand Engagement by Engagement Management, Advocacy Management and Referral Management .

What are the top features of Influitive?

Gamification, Alerts: popups & Notifications and Feedback surveys are some of the top features of Influitive.

Who uses Influitive?

Influitive is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Influitive alternatives?

OSI Affiliate Software, Submittable, Sociabble and MarketBeam are popular alternatives for Influitive.

Where is Influitive located?

Influitive is headquartered at 111 Peter Street, 3rd Floor Toronto ON M5V 2H1.

11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.