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Influitive: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Influitive
Brand: Influitive
Rating: 4.63 (5689 reviews)

4.63 5

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(5689)

Customer Advocacy SaaS – Gamify, Engage and Reward

Influitive Overview

Influitive helps companies boost customer lifetime value and sales through customer advocacy. The platform features gamified challenges, feedback management, and community engagement to foster customer connections and loyalty.

Use Cases

Customers recommend Engagement Management, Advocacy Management, Referral Management, as the business use cases that they have been most satisfied with while using Influitive.

Other use cases:

Content Management
Social Media Management
Communication Management
Generation Of New Leads
Campaign Management
Community Building
Rating And Review Management

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Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Influitive.

Other priorities:

Improve Digital And Social Presence
Enhance Customer Relationships
Establish Thought Leadership
Build Brand Awareness
Grow Market Share
Acquire Customers
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Launch New Products
Improve Internal Communications
Improve Stakeholder Relations
Increase Customer Life Time Value

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Influitive Use-Cases and Business Priorities: Customer Satisfaction Data

Influitive works with different mediums / channels such as User Generated Content. Blogs. and Social Media.

Influitive's features include Gamification, Alerts: Popups & Notifications, Feedback Surveys, etc. and Influitive support capabilities include Chat Support, Email Support, Phone Support, etc. also Influitive analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In just a short span of time, with Influitive's 'Post to Twitter challenges' we were able to increase our social engagement on Twitter by 106%, not including multiplier effect from the social networks of employee and customer advocates - Influitive really enabled us to expand the reach of our content on social...." Peer review by Sabrina C, Social Media Marketing Manager, Computer Software

Influitive, OSI Affiliate Software, Submittable, Sociabble, MarketBeam, etc., all belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Influitive

Top Industries

Computer Software
Information Technology and Services
Marketing and Advertising

Popular in

Mid Market
Enterprise
Large Enterprise

Influitive is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Influitive Use Cases

How efficiently Does Influitive manage your Engagement Management?

Influitive Engagement Management capabilities allow companies to engage customers through gamification, challenges, and leaderboards. The platform offers various methods for building rapport with customers and mobilizing advocates for increased engagement. Limitations include the need for daily follow-up to provide advocates with timely feedback.

"...It addresses the problem of not being able to regularly engage with so many customers with limited bandwidth...." Peer review by Christine Moree, Senior Customer Advocacy Manager, BMC Software

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How can Influitive optimize your Advocacy Management Workflow?

Influitive Advocacy Management provides a platform for managing customer advocacy programs, engaging customers, and tracking program performance. It streamlines and scales customer advocacy efforts, enabling the creation of a vibrant and engaged customer community. While Influitive is primarily designed for customer advocacy, some functionality for employee advocacy is missing.

"...Leveraging customer advocacy is a huge challenge if you don..." Peer review by Carlos G, Vice President Customer Success Operations, Human Resources

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What makes Influitive ideal for Referral Management?

What makes Influitive ideal for Content Management?

Influitive Content Management enables users to engage customers as advocates, facilitating content creation, reviews, and referrals. The platform empowers companies to identify, nurture, and manage advocate relationships, thereby driving content marketing efforts and revenue. The platform lacks a reliable mechanism to guarantee completion of assigned tasks by advocates.

"...My company uses this software to reward employees for participating in community discussions, share links and push updates...." Peer review by User

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What benefits does Influitive offer for Social Media Management?

Influitive facilitates community building by inviting customers, partners, and employees to participate in challenges, including social media posts, product reviews, and referrals. This platform empowers organizations to track and reward advocate engagement, ultimately expanding content reach and driving social media engagement. While Influitive offers a range of features for social media management, its moderation and editing capabilities lag behind those of dedicated forum solutions.

"...We have had influitive for approx 2 years now, and it has helped in many ways towards social sharing to references to getting feed back on a product...." Peer review by Marie B., Customer & Partner Marketing Coordinator, Computer Software

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50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Case Studies

Human Resources

CASE STUDY isolved

PostBeyond helped isolved boost employee advocacy. isolved wanted to increase user adoption by 50%, social media reach by 50%, website traffic by 10%, and brand channel followers by 35%. They also ai...med for 200 web conversions per quarter. PostBeyond's platform made it easy for employees to share branded and third-party content. Push notifications and a strategic content calendar drove engagement. isolved saw strong growth in brand reach and employee participation.

Food & Beverages

CASE STUDY Mountain Dew

Influitive powered a gamified fan portal for Mountain Dew. The portal focused on customer advocacy, loyalty, and community engagement. In the first 100 days, Mountain Dew used Influitive to boost fan... interaction. The solution helped Mountain Dew onboard and empower customers, drive referrals, and collect feedback. The case highlights Influitive's impact on building a strong fan community for a major beverage brand.

Publishing

CASE STUDY Wiley

Influitive helped Wiley run virtual customer communities for higher education instructors. Wiley used Influitive’s gamification and personalization to engage educators and gather feedback. The platfo...rm made it easy to collect survey responses quickly and manage a product advisory committee of 380 advocates. This saved time and reduced the need for extra staff. The community also gave instructors a place to connect and support each other, especially during the shift to online learning in 2020.

Accounting

CASE STUDY FloQast

FloQast used Influitive to improve its customer advocacy program. The old community platform did not engage users or support two-way conversations. Influitive offered gamification features like point...s, rewards, and leaderboards to boost participation. The integration with Salesforce helped connect community actions to business activities. FloQast launched the new FloVerse community, increasing customer engagement and advocacy.

Computer Software

CASE STUDY Sage

Sage used Influitive to build a Champions advocate community. They wanted to grow customer loyalty and brand awareness. Sage created videos to highlight customers using Sage products. They gave custo...mers marketing tools they could not afford on their own. This two-way advocacy helped Sage deepen relationships and improve customer engagement. Senior leaders at Sage also talked directly with advocates to understand their needs.

Financial Services

CASE STUDY Emburse

Influitive Managed Services helped Emburse grow and engage its customer community, the Emburse Collective. Emburse needed more resources to manage campaigns, moderate discussions, and analyze surveys.... Influitive provided a high-level managed services package, making onboarding easy and fast. The team launched an evergreen re-engagement campaign, bringing over 110 inactive members back. Emburse now runs more cohesive campaigns and connects live events to digital engagement.

Influitive Product Demo

Frequently Asked Questions(FAQ)

for Influitive

What is Influitive?

Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.

Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.

The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.

What is Influitive used for?

Influitive is a Advocacy Marketing Software mainly used by its customers to Improve ROI and Improve Brand Engagement by Engagement Management, Advocacy Management and Referral Management .