Influitive Overview
Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.
Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.
The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.
Business Priorities
Improve ROI and Improve Brand Engagement are the most popular business priorities peers achieved using Influitive.
Use Cases
Peers recommend Engagement Management , Advocacy Management , Referral Management , as the business use cases that they have been most satisfied while using Influitive.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with User Generated Content and Blogs |
4.77/5 ★ |
"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...." Peer review by Sara P., Sales Enablement Marketing Co-Op, Internet |
| engaging and following up |
4.81/5 ★ |
"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...." Peer review by Sara P., Sales Enablement Marketing Co-Op, Internet |
| engaging with scheduling & cadence |
3.42/5 ★ |
"...I was initially skeptical about the strong prescriptions on the cadence and content of the Activities but it really works!..." Peer review by Joseph D, Director, Product Marketing, Internet |
| Advocacy Management |
4.94/5 ★ |
"...We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals...." Peer review by Liz Richardson |
| Referral Management |
4.95/5 ★ |
"...What Type of Referral Program Software Does Your B2B Company Really Need?..." Best of B2B Marketing Zone for August 21, 2019 |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with User Generated Content and Blogs |
4.77/5 ★ |
"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...." Peer review by Sara P., Sales Enablement Marketing Co-Op, Internet |
|
| engaging and following up |
4.77/5 ★ |
| engaging with scheduling & cadence |
4.77/5 ★ |
| Advocacy Management |
4.94/5 ★ |
"...We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals...." Peer review by Liz Richardson |
|
| Referral Management |
4.95/5 ★ |
"...What Type of Referral Program Software Does Your B2B Company Really Need?..." Best of B2B Marketing Zone for August 21, 2019 |
|
50+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5689 insights from peers and experts to help you assess how these Influitive use cases fit your Advocacy Marketing needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study CiscoRead More |
|
Case Study VMwareRead More |
|
Case Study PowerDMSRead More |
Popular Business Setting
for Influitive
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Peers used Influitive to Improve ROI and Improve brand engagement
Influitive Alternatives
Peer and Expert Opinion on Features
for Influitive
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (35) |
| Feedback surveys | Read Reviews (32) |
| Templates | Read Reviews (29) |
| Dashboard | Read Reviews (26) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (35) |
| Feedback surveys | Read Reviews (32) |
| Templates | Read Reviews (29) |
| Dashboard | Read Reviews (26) |
IT and Other Capabilities
for Influitive
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (91) |
| Data Import | Read Reviews (284) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (91) |
| Data Import | Read Reviews (284) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (507) |
| Email Support | Read Reviews (242) |
| Phone Support | Read Reviews (114) |
| 24/7 Support | Read Reviews (1773) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (507) |
| Email Support | Read Reviews (242) |
| Phone Support | Read Reviews (114) |
| 24/7 Support | Read Reviews (1773) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (431) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (431) |
Software Failure Risk Guidance
?for Influitive
Overall Risk Meter
Top Failure Risks for Influitive
Vendor Profile Details
HQ Location
111 Peter Street, 3rd Floor Toronto ON M5V 2H1
Employees
101-250
Social
Financials
Private
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