Influitive Overview

Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.

Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.

The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities peers achieved using Influitive.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Build Brand Awareness
  • Grow Market Share
  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advocacy Management , Referral Management , as the business use cases that they have been most satisfied while using Influitive.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.77/5

Read Reviews (627)

"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...."
engaging and following up

4.81/5

Read Reviews (605)

"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...."
engaging with scheduling & cadence

3.42/5

Read Reviews (1)

"...I was initially skeptical about the strong prescriptions on the cadence and content of the Activities but it really works!..."
Advocacy Management

4.94/5

Read Reviews (137)

"...We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals...."
Referral Management

4.95/5

Read Reviews (124)

"...What Type of Referral Program Software Does Your B2B Company Really Need?..." Best of B2B Marketing Zone for August 21, 2019
PEER EXPERIENCES
Engagement Management with User Generated Content and Blogs

4.77/5

Read Reviews (627)

"...On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum...." Peer review by Sara P., Sales Enablement Marketing Co-Op, Internet
engaging and following up

4.77/5

Read Reviews (605)

engaging with scheduling & cadence

4.77/5

Read Reviews (1)

Advocacy Management

4.94/5

Read Reviews (137)

"...We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals...." Peer review by Liz Richardson
Referral Management

4.95/5

Read Reviews (124)

"...What Type of Referral Program Software Does Your B2B Company Really Need?..." Best of B2B Marketing Zone for August 21, 2019

50+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5689 insights from peers and experts to help you assess how these Influitive use cases fit your Advocacy Marketing needs.

Case Studies

COMPANY CASE STUDIES
Case Study Cisco

Helping Our Customers Enhance Their Careers with Continuous Learning

Read More
Case Study VMware

From Transactional References to True Advocacy: How VMware Engages Customers

Read More
Case Study PowerDMS

Discover the Secret Weapon That Helped PowerDMS Stand Out on Review Sites and Generate $410,000 in Opportunities

Read More

Popular Business Setting

for Influitive

Top Industries

  • Computer Software
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Influitive to Improve ROI and Improve brand engagement

Peer and Expert Opinion on Features

for Influitive

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

3.68/5

Read Reviews (139)
Alerts: popups & Notifications

2.62/5

Read Reviews (35)
Feedback surveys

4.74/5

Read Reviews (32)
Templates

4.55/5

Read Reviews (29)
Dashboard

4.06/5

Read Reviews (26)
FEATURES RATINGS AND REVIEWS
Gamification

3.68/5

Read Reviews (139)
Alerts: popups & Notifications

2.62/5

Read Reviews (35)
Feedback surveys

4.74/5

Read Reviews (32)
Templates

4.55/5

Read Reviews (29)
Dashboard

4.06/5

Read Reviews (26)

IT and Other Capabilities

for Influitive

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5

Read Reviews (91)
Data Import

3.17/5

Read Reviews (284)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5

Read Reviews (91)
Data Import

3.17/5

Read Reviews (284)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.99/5

Read Reviews (507)
Email Support

4.97/5

Read Reviews (242)
Phone Support

4.89/5

Read Reviews (114)
24/7 Support

4.82/5

Read Reviews (1773)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.99/5

Read Reviews (507)
Email Support

4.97/5

Read Reviews (242)
Phone Support

4.89/5

Read Reviews (114)
24/7 Support

4.82/5

Read Reviews (1773)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.65/5

Read Reviews (74)
Custom Reports

3.85/5

Read Reviews (431)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.65/5

Read Reviews (74)
Custom Reports

3.85/5

Read Reviews (431)

Software Failure Risk Guidance

?

for Influitive

Overall Risk Meter

Low Medium High

Top Failure Risks for Influitive

Vendor Profile Details

Company Name

Influitive

Company Website

https://influitive.com/

Year Founded

2010

HQ Location

111 Peter Street, 3rd Floor Toronto ON M5V 2H1

Employees

101-250

Social

Financials

Private