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Influitive: Use-Cases, Insights and Reviews | 2025 Cuspera

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(5689)

Customer Advocacy SaaS – Gamify, Engage and Reward

Influitive Overview

Influitive helps companies boost customer lifetime value and sales through customer advocacy. The platform features gamified challenges, feedback management, and community engagement to foster customer connections and loyalty.

Use Cases

Customers recommend Engagement Management, Advocacy Management, Referral Management, as the business use cases that they have been most satisfied with while using Influitive.

Other use cases:

Content Management
Social Media Management
Communication Management
Generation Of New Leads
Campaign Management
Community Building
Rating And Review Management

See all use cases See less use cases

Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Influitive.

Other priorities:

Improve Digital And Social Presence
Enhance Customer Relationships
Establish Thought Leadership
Build Brand Awareness
Grow Market Share
Acquire Customers
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Launch New Products
Improve Internal Communications
Improve Stakeholder Relations
Increase Customer Life Time Value

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Influitive Use-Cases and Business Priorities: Customer Satisfaction Data

Influitive works with different mediums / channels such as User Generated Content. Blogs. and Social Media.

Influitive's features include Gamification, Alerts: Popups & Notifications, Feedback Surveys, etc. and Influitive support capabilities include Chat Support, Email Support, Phone Support, etc. also Influitive analytics capabilities include Analytics, and Custom Reports.

Reviews

"...As a marketer, this helped turn customers into advocate by making it easy to incent them to share our social media posts, give recommendations, customer quotes and referrals. . ...." Peer review by Michelle S., Makes customer loyalty easy, Information Technology and Services

Influitive, OSI Affiliate Software, Submittable, Sociabble, MarketBeam, etc., all belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Influitive

Top Industries

Computer Software
Information Technology and Services
Marketing and Advertising

Popular in

Mid Market
Enterprise
Large Enterprise

Influitive is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Influitive Use Cases

What solutions does Influitive provide for Engagement Management?

Influitive Engagement Management capabilities allow companies to engage customers through gamification, challenges, and leaderboards. The platform offers various methods for building rapport with customers and mobilizing advocates for increased engagement. Limitations include the need for daily follow-up to provide advocates with timely feedback.

"...It provides many ways to engage advocates with different types of challenges, perks, and rewards...." Peer review by Jeff Ernst, Vice President of Marketing, Forrester Research

How does Influitive facilitate Advocacy Management?

Influitive Advocacy Management provides a platform for managing customer advocacy programs, engaging customers, and tracking program performance. It streamlines and scales customer advocacy efforts, enabling the creation of a vibrant and engaged customer community. While Influitive is primarily designed for customer advocacy, some functionality for employee advocacy is missing.

"...We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals...." Peer review by Liz Richardson

How can Influitive enhance your Referral Management process?

What benefits does Influitive offer for Content Management?

Influitive Content Management enables users to engage customers as advocates, facilitating content creation, reviews, and referrals. The platform empowers companies to identify, nurture, and manage advocate relationships, thereby driving content marketing efforts and revenue. The platform lacks a reliable mechanism to guarantee completion of assigned tasks by advocates.

"...This allows us to identify new advocates, better nurture those who are already advocates and to better organize the content we create for and with them...." Peer review by Executive Sponsor

How efficiently Does Influitive manage your Social Media Management?

Influitive facilitates community building by inviting customers, partners, and employees to participate in challenges, including social media posts, product reviews, and referrals. This platform empowers organizations to track and reward advocate engagement, ultimately expanding content reach and driving social media engagement. While Influitive offers a range of features for social media management, its moderation and editing capabilities lag behind those of dedicated forum solutions.

"...It also: - Rewards our customers for activities that they do on a regular basis anyway (reading blogs, sharing on social, providing product feedback, providing testimonials and case studies) - Provides our customers with an "exclusive Members-only community", and a place to facilitate industry discussions with peer-to-peer feedback...." Peer review by Emily E, Customer Marketing Specialist, Non-Profit Organization Management

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Influitive solved their Advocacy Marketing needs. Cuspera uses 5689 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Case Studies

Accounting

CASE STUDY Emburse

Managed Services Allows Emburse to Develop Smart Strategy and Engage a Community.

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Computer Software

CASE STUDY Ceridian

Ceridian’s Advocate Reference Program generated over 260 sales references, significantly boosting their sales process and customer engagement.

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Publishing

CASE STUDY Wiley

Wiley improved product offerings and strengthened user relationships through an advocate community. This resulted in enhanced product development and customer engagement.

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Construction

CASE STUDY Built

Built used Influitive to automate and improve their referral program. Before Influitive, Built managed referrals manually and struggled to scale. They switched to Influitive for its easy Salesforce i...ntegration and out-of-the-box features. The implementation was smooth and allowed Built to run gamified referral campaigns. As a result, Built achieved a 363% ROI from their automated referral program.

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Computer Software

CASE STUDY Cisco

Cisco unified nine customer programs to enhance user experience, resulting in improved customer engagement, increased product adoption, and stronger customer relationships.

Read more →

Video

Influitive Product Demo

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Frequently Asked Questions(FAQ)

for Influitive

What is Influitive?

Influitive is an engagement and advocacy software used by the Product, Support, Marketing and Customer teams across organization to engage with the brands in the relevant space from anywhere. It is used to generate product feedback from detractors and give promoters opportunities to advocate.

Some of the primary features of this platform include Feedback Management, Campaign Management, Lead Management, Customer Advocacy, Referral Tracking & Management, Rewards Program, Gamification, Community Management, Reporting & Analytics and Social Engagement.

The engagement platform uses fun & interactive challenges to help the organizations connect with peers and customers alike. The online community is built by sending out the invite to the customers, partners and employees where they post reviews and complete challenges. Based on the activities, they earn points, badges, and move up the levels to redeem perks and privileges.

What is Influitive used for?

Influitive is a Advocacy Marketing Software mainly used by its customers to Improve ROI and Improve Brand Engagement by Engagement Management, Advocacy Management and Referral Management .

What are the top features of Influitive?

Gamification, Alerts: popups & Notifications and Feedback surveys are some of the top features of Influitive.

Who uses Influitive?

Influitive is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Influitive alternatives?

OSI Affiliate Software, Submittable, Sociabble and MarketBeam are popular alternatives for Influitive.

Where is Influitive located?

Influitive is headquartered at 111 Peter Street, 3rd Floor Toronto ON M5V 2H1.

lightning

Peers used Influitive for engagement management and advocacy management

Influitive Competitors

More Influitive Alternatives...

Influitive Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.65/5 ★ Read Reviews (74)
Custom Reports	3.85/5 ★ Read Reviews (431)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.65/5 ★ Read Reviews (74)
Custom Reports	3.85/5 ★ Read Reviews (431)

Influitive Integrations

Influitive integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.62/5 ★

Read Reviews (91)

Data Import

3.17/5 ★

Read Reviews (284)

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Software Failure Risk Guidance

?

for Influitive

Overall Risk Meter

Low Medium High

Top Failure Risks for Influitive

Influitive Corporation Profile

Company Name

Influitive Corporation

Company Website

https://influitive.com/

Year Founded

2010

HQ Location

111 Peter Street, 3rd Floor Toronto ON M5V 2H1

Employees

101-250

Social

Financials

PRIVATE