Product and Vendor News

Customer stories

Product Business Settings

Kommo is popular in Computer Software, Marketing And Advertising, and Information Technology And Services industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Email Marketing
CRM
Other Demand Generation
SMS Marketing

Kommo Product Overview

Kommo transforms lead conversion and sales automation by integrating seamlessly with various messaging apps. This web-based CRM simplifies client management, offering a complete history of interactions and AI-powered chat management. Businesses benefit from customizable pipelines and task management, optimizing client engagement. Kommo's platform enhances communication efficiency, crucial for small businesses and entrepreneurs across 109 countries. By automating conversations, it reduces manual effort, leading to increased sales opportunities. The platform's intuitive design ensures ease of use, making it a valuable tool for businesses aiming to improve ROI through streamlined client interactions and effective sales strategies.

How satisfied the customers are with Kommo use-cases

Reviews

"...Fast filling of a card of the client and all contact information; 2...." Peer review by Sergei I., Research

Kommo Customer Insights, Testimonials and Case Studies

How can Kommo optimize your Lead Management Workflow?

How does Kommo address your Contact List Management Challenges?

What benefits does Kommo offer for Engagement Management?

How can Kommo optimize your Communication Management Workflow?

How does Kommo facilitate Helpdesk Management?

What is Kommo?

Kommo is a messenger-based sales and marketing CRM for sales, and marketing teams to boost sales, enhance customer engagement and increase revenue.

Kommo helps sales teams to synch data from all messenger apps and get all the conversations and leads, it can help scale business with AI chatbots. It comes with a unified inbox, and all communication is centralized, including team conversations which makes team collaboration easy.

Kommo comes with popular messenger apps: Facebook Messenger, Instagram, Skype, WeChat, Telegram and more. It offers an AI chatbot that’s enhanced with natural language processing, it can detect lead or customer’s intentions during the conversation, and then respond with pre-made templates and workflows. You can build your own chatbot with zero code, amoCRM integrates with email services, VoIP telephony, lead forms, payment processors and dozens more built-in integrations.

What is Kommo used for?

Kommo is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Lead Management, Contact List Management and Engagement Management .

What are the top features of Kommo?

Widgets, Personalization and Alerts: popups & Notifications are some of the top features of Kommo.

Who uses Kommo?

Kommo is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Kommo alternatives?

Teamgate CRM, Voiptime Cloud, OnePageCRM and Salesflare are popular alternatives for Kommo.

11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

amoCRM - Computer Software

Kommo helped amoCRM manage its partner relationships. Alexandra Najaryan, head of the expert partner program, used Kommo to organize and automate partner management. The team doubled its partnership ...network in just 8 months. Kommo features like RingCentral SMS, Salesbot, and team messaging supported this growth. The CRM made it easier to handle marketing, sales, and support tasks.

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Wedding.net - Events Services

Kommo CRM helped Wedding.net, a top wedding planning website in India, manage vendor relationships. The company used Kommo's tasks, custom fields, and pipelines features. With Kommo, Wedding.net shor...tened their sales cycle by 30%. The platform made it easier for their team to organize and track vendor interactions. This led to faster deal closures and improved efficiency.

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Silicon Cities Consulting & Advisory - Management Consulting

Kommo CRM for WhatsApp helped Silicon Cities Consulting & Advisory adapt during the Covid-19 pandemic. The company, led by Victor Marco, used Kommo's WhatsApp integration and unified inbox to manage ...sales and client communication. This solution allowed Victor to shorten the sales cycle. He also saw a big boost in conversion rate. Kommo made it easier to connect with clients and keep business moving during lockdown.

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Ruebush Hospitality Group - Property Management

Kommo helped Ruebush Hospitality Group fix their sales process. The company used Kommo's digital pipeline, amoFORM, and Mailchimp features. They removed useless leads and gained control over sales. M...onthly sales grew to $1 million. Kommo made it easier to manage property sales and boost results.

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B_Entertained DJs and More - Events Services

Kommo’s CRM for event planners helped B_Entertained DJs and More speed up their response rate by 50%. The company organizes weddings, corporate parties, and community events. They used features like ...Digital Pipeline, RingCentral, amoFORMS, Instagram, Facebook Messenger, Facebook Lead Ads, and Email Parser. Kommo’s Advanced plan supported their team in managing leads and client communication. The result was faster replies and better service for their clients.

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DO OK - Consulting

Kommo helped DO OK cut weekly sales team meetings by 50%. DO OK, a consulting and software development company, used Kommo's dashboard, activity log, and consolidated report features. The CRM made me...etings shorter and boosted productivity. It also made onboarding new teammates easier. Kommo supported DO OK in managing sales and team collaboration.

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Kommo’s Guide to WhatsApp Business [Feb 2024]

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Peers used Kommo for lead management and contact list management

Kommo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (6)
Analytics

4.51/5

Read Reviews (81)
Custom Reports

4.20/5

Read Reviews (169)

Software Failure Risk Guidance

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for Kommo

Overall Risk Meter

Low Medium High

Top Failure Risks for Kommo

Kommo News

Product
 

wluciano/kommo-mcp-n8n

The GitHub repository "wluciano/kommo-mcp-n8n" hosts JSON files for integrating Kommo CRM with n8n. It centralizes workflows for managing leads and contacts via webhooks, allowing import, customization, and reuse in n8n instances. The project aims to streamline CRM operations through documented workflows and encourages community contributions.

Product
 

Kommo launches WhatsApp Business integration as global API adoption soars by 5,400%

Kommo has launched a new WhatsApp Business integration, leveraging Metas WhatsApp Cloud API. This integration enables businesses to automate customer communication, deploy AI-powered chatbots, and scale real-time messaging. The WhatsApp Business API market has surged 5,400% since 2019, now serving over 50,000 companies. Kommos solution helps businesses reduce infrastructure costs and increase messaging capacity.

Kommo Profile

Company Name

Kommo

Company Website

https://www.kommo.com/

HQ Location

Employees

101-250

Social

Financials

PRIVATE