Kommo Overview
Kommo transforms lead conversion and sales automation by integrating seamlessly with various messaging apps. This web-based CRM simplifies client management, offering a complete history of interactions and AI-powered chat management. Businesses benefit from customizable pipelines and task management, optimizing client engagement. Kommo's platform enhances communication efficiency, crucial for small businesses and entrepreneurs across 109 countries. By automating conversations, it reduces manual effort, leading to increased sales opportunities. The platform's intuitive design ensures ease of use, making it a valuable tool for businesses aiming to improve ROI through streamlined client interactions and effective sales strategies.
Use Cases
Customers recommend Lead Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kommo.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kommo.
Kommo Use-Cases and Business Priorities: Customer Satisfaction Data
Kommo works with different mediums / channels such as Phone Calls. Website. Chat etc.
Kommo's features include Widgets, Personalization, Alerts: Popups & Notifications, etc. and Kommo support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Kommo analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Helping us get leads, follow up with clients and increase sales through analyses It integrates with our in house software and is very user friendly Very efficient and user friendly for online leads and following up with its users..." Peer review by User in Import and Export
Peer review evidence (same sources as the product rating summary)
"...amoCRM helped me integrate with my website, social media, and organize my leads...." Testimonials amoCRM
"...Right in the system, you can set tasks and reminders to managers, relatively easy integration with IP telephony is available, and an important function of viewing the history of interaction with customers is implemented...." Peer review by Alex B., Manager, Telecommunications
"...And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company...." Peer review by Brian Møller Jacobsen
Kommo, Teamgate CRM, Voiptime Cloud, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.
Popular Business Setting
for Kommo
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Kommo is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Kommo Customer wins, Customer success stories, Case studies
How efficiently Does Kommo manage your Lead Management?
What makes Kommo ideal for Contact List Management?
How can Kommo enhance your Engagement Management process?
How does Kommo facilitate Communication Management?
How efficiently Does Kommo manage your Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Kommo’s Guide to WhatsApp Business [Feb 2024]
Frequently Asked Questions(FAQ)
for Kommo
What is Kommo?
Kommo is a messenger-based sales and marketing CRM for sales, and marketing teams to boost sales, enhance customer engagement and increase revenue.
Kommo helps sales teams to synch data from all messenger apps and get all the conversations and leads, it can help scale business with AI chatbots. It comes with a unified inbox, and all communication is centralized, including team conversations which makes team collaboration easy.
Kommo comes with popular messenger apps: Facebook Messenger, Instagram, Skype, WeChat, Telegram and more. It offers an AI chatbot that’s enhanced with natural language processing, it can detect lead or customer’s intentions during the conversation, and then respond with pre-made templates and workflows. You can build your own chatbot with zero code, amoCRM integrates with email services, VoIP telephony, lead forms, payment processors and dozens more built-in integrations.
What is Kommo used for?
What are the top features of Kommo?
Who uses Kommo?
What are Kommo alternatives?
Peers used Kommo for lead management and contact list management
Kommo Competitors
Kommo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
Kommo Integrations
Kommo integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Kommo
Overall Risk Meter
Top Failure Risks for Kommo
Kommo News
Kommo Launches Google Calendar Integration for Automated Leads
Kommo has launched a Google Calendar integration for its AI-driven CRM platform, enhancing lead automation. This integration ensures real-time calendar synchronization, turning booked meetings into qualified leads. It automates data capture from booking forms, improving sales efficiency by reducing manual tasks. Available across all Kommo plans, this feature aims to streamline lead management and boost conversion rates.
Apple Business Chat with Kommo: A Complete Guide
Kommo has integrated Apple Business Chat into its platform, allowing businesses to enhance customer communication through iMessage. This integration offers features like List Picker, Time Picker, Quick Replies, and Apple Pay, streamlining customer interactions. The integration aims to centralize communication, improve lead management, and provide a seamless customer experience.
wluciano/kommo-mcp-n8n
The GitHub repository "wluciano/kommo-mcp-n8n" hosts JSON files for integrating Kommo CRM with n8n. It centralizes workflows for managing leads and contacts via webhooks, allowing import, customization, and reuse in n8n instances. The project aims to streamline CRM operations through documented workflows and encourages community contributions.
Kommo launches WhatsApp Business integration as global API adoption soars by 5,400%
Kommo has launched a new WhatsApp Business integration, leveraging Metas WhatsApp Cloud API. This integration enables businesses to automate customer communication, deploy AI-powered chatbots, and scale real-time messaging. The WhatsApp Business API market has surged 5,400% since 2019, now serving over 50,000 companies. Kommos solution helps businesses reduce infrastructure costs and increase messaging capacity.
Kommo Profile
Company Name
Kommo
Company Website
https://www.kommo.com/HQ Location
Employees
101-250
Social
Financials
PRIVATE
