Kommo Overview
Kommo transforms lead conversion and sales automation by integrating seamlessly with various messaging apps. This web-based CRM simplifies client management, offering a complete history of interactions and AI-powered chat management. Businesses benefit from customizable pipelines and task management, optimizing client engagement. Kommo's platform enhances communication efficiency, crucial for small businesses and entrepreneurs across 109 countries. By automating conversations, it reduces manual effort, leading to increased sales opportunities. The platform's intuitive design ensures ease of use, making it a valuable tool for businesses aiming to improve ROI through streamlined client interactions and effective sales strategies.
Use Cases
Customers recommend Lead Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kommo.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kommo.
Kommo Use-Cases and Business Priorities: Customer Satisfaction Data
Kommo works with different mediums / channels such as Phone Calls. Website. Chat etc.
Kommo's features include Widgets, Personalization, Alerts: Popups & Notifications, etc. and Kommo support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Kommo analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Reason being, it has got all the functions that CRM user needs, including lead storing, follow up, progress and keeping all relevant information...." Peer review by Olesya K., Information Technology and Services
Kommo, Teamgate CRM, Voiptime Cloud, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.
Popular Business Setting
for Kommo
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Kommo is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Kommo Use Cases
How can Kommo optimize your Lead Management Workflow?
How can Kommo optimize your Contact List Management Workflow?
How can Kommo optimize your Engagement Management Workflow?
How does Kommo facilitate Communication Management?
What solutions does Kommo provide for Helpdesk Management?
38+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Video
Kommo’s Guide to WhatsApp Business [Feb 2024]
Frequently Asked Questions(FAQ)
for Kommo
What is Kommo?
Kommo is a messenger-based sales and marketing CRM for sales, and marketing teams to boost sales, enhance customer engagement and increase revenue.
Kommo helps sales teams to synch data from all messenger apps and get all the conversations and leads, it can help scale business with AI chatbots. It comes with a unified inbox, and all communication is centralized, including team conversations which makes team collaboration easy.
Kommo comes with popular messenger apps: Facebook Messenger, Instagram, Skype, WeChat, Telegram and more. It offers an AI chatbot that’s enhanced with natural language processing, it can detect lead or customer’s intentions during the conversation, and then respond with pre-made templates and workflows. You can build your own chatbot with zero code, amoCRM integrates with email services, VoIP telephony, lead forms, payment processors and dozens more built-in integrations.
What is Kommo used for?
What are the top features of Kommo?
Who uses Kommo?
What are Kommo alternatives?
Peers used Kommo for lead management and contact list management
Kommo Competitors
Kommo Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
Kommo Integrations
Kommo integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Kommo
Overall Risk Meter
Top Failure Risks for Kommo
Kommo News
Kommo launches WhatsApp Business integration as global API adoption soars by 5,400%
Kommo has launched a new WhatsApp Business integration, leveraging Metas WhatsApp Cloud API. This integration enables businesses to automate customer communication, deploy AI-powered chatbots, and scale real-time messaging. The WhatsApp Business API market has surged 5,400% since 2019, now serving over 50,000 companies. Kommos solution helps businesses reduce infrastructure costs and increase messaging capacity.
Kommo Profile
Company Name
Kommo
Company Website
https://www.kommo.com/HQ Location
Employees
101-250
Social
Financials
PRIVATE
