Kommo Overview
This is a summary of the comprehensive capabilities and benefits of Kommo based on over 1418 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kommo, Spiro, Teamgate CRM, Nextiva Customer Relationship Suite, Voiptime Cloud, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kommo is right for your needs? Our Cuspera AI engine can evaluate how Kommo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kommo supports business activities such as:
- Lead Management
- Contact List Management
- Engagement Management
- Communication Management
- Helpdesk Management
Kommo can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve Internal Communications, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls Website Chat etc. for these needs. As a solution, Kommo's capabilities include Widgets, Personalization, Alerts: Popups & Notifications, etc.
Kommo Computer Software Vertical is its biggest customer base.
Reviews
"...Thanks to this system I can have a direct contact with each client in order to have a more efficient lead management...." Peer review by Alfred C, Information Technology
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kommo solved their CRM needs. Cuspera uses 1418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Kommo.
Use Cases
Peers recommend Lead Management , Contact List Management , Engagement Management , as the business use cases that they have been most satisfied while using Kommo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Lead Management with Phone Calls, Offline and Point Of Sale |
4.94/5 ★ |
"...Thanks to this system I can have a direct contact with each client in order to have a more efficient lead management...." Peer review by Alfred C, Information Technology |
| Contact List Management with Offline, Point Of Sale and Phone Calls |
4.47/5 ★ |
"...If you met a trouble using amoCRM, just contact to their customer service...." Peer review by Mikhail S, Owner, CEO, Computer Software |
| contacts history |
4.34/5 ★ |
"...With his help, we see the entire history of the client: what he bought, what he liked and how much we earned...." Peer review by Jakub W., Financial Director, Marketing and Advertising |
| creating contact list |
3.13/5 ★ |
"...It gives you an overview of the kind of tasks they ve created and finished over a selected period of time, as well as stats for other events like amount of contacts created. ..." Sales Analytics amoCRM |
| Engagement Management with Phone Calls, E-Mail and Chat |
4.68/5 ★ |
"...But leads need to be engaged quickly, or else they ll lose interest...." Website Integration amoCRM |
| engaging and following up |
4.51/5 ★ |
"...Power up your follow-ups with beautiful, branded email campaigns made in Mailchimp, Mandrill and ActiveCampaign. ..." Email Integration amoCRM |
| PEER EXPERIENCES | |
|---|---|
| Lead Management with Phone Calls, Offline and Point Of Sale |
4.94/5 ★ |
"...Thanks to this system I can have a direct contact with each client in order to have a more efficient lead management...." Peer review by Alfred C, Information Technology |
|
| Contact List Management with Offline, Point Of Sale and Phone Calls |
4.47/5 ★ |
"...If you met a trouble using amoCRM, just contact to their customer service...." Peer review by Mikhail S, Owner, CEO, Computer Software |
|
| contacts history |
4.47/5 ★ |
| creating contact list |
4.47/5 ★ |
| Engagement Management with Phone Calls, E-Mail and Chat |
4.68/5 ★ |
"...But leads need to be engaged quickly, or else they ll lose interest...." Website Integration amoCRM |
|
| engaging and following up |
4.68/5 ★ |
38+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1418 insights from peers and experts to help you assess how these Kommo use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Kommo
What is Kommo?
What is Kommo used for?
What are the top features of Kommo?
Who uses Kommo?
What are Kommo alternatives?
Popular Business Setting
for Kommo
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Kommo to Increase sales & revenue and Enhance customer relationships
Kommo Alternatives
Peer and Expert Opinion on Features
for Kommo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (37) |
| Personalization | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (21) |
| Recording | Read Reviews (19) |
| Templates | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (37) |
| Personalization | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (21) |
| Recording | Read Reviews (19) |
| Templates | Read Reviews (11) |
IT and Other Capabilities
for Kommo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (63) |
| Data Import | Read Reviews (132) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (63) |
| Data Import | Read Reviews (132) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (146) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (46) |
| Chat Support | Read Reviews (39) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (146) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (46) |
| Chat Support | Read Reviews (39) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (169) |
Software Failure Risk Guidance
?for Kommo
Overall Risk Meter
Top Failure Risks for Kommo
Vendor Profile Details
Company Name
Kommo
Company Website
https://www.kommo.com/HQ Location
Employees
101-250
Social
Financials
PRIVATE
Get a personalised risk report for Kommo
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Kommo may get in touch with you regarding your request.
Request Custom Quote
Kommo will get in touch with you regarding your request.