Voiptime Cloud Overview

This is a summary of the comprehensive capabilities and benefits of Voiptime Cloud based on over 1003 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Voiptime Cloud, ReadyMode (Formerly XenCALL), Sales Sling, Callback Tracker, RingCentral Contact Center, etc., all belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Voiptime Cloud is right for your needs? Our Cuspera AI engine can evaluate how Voiptime Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.

Voiptime Cloud supports business activities such as:

  • Call Recording
  • Helpdesk Management
  • Lead Management
  • Contact List Management
  • Engaging And Following Up

Voiptime Cloud can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Efficiency, and Launch New Products. It can help manage these activities if you use Phone Calls for these needs. As a solution, Voiptime Cloud's capabilities include Recording, Dashboard, Templates, etc.

Voiptime Cloud was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! ...Love it! " - Steve S

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Voiptime Cloud solved their Auto Dialer needs. Cuspera uses 1003 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Voiptime Cloud.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Helpdesk Management , Lead Management , as the business use cases that they have been most satisfied while using Voiptime Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls

4.61/5 ★

Read Reviews (128)

"...All call recordings can be saved with different marks and downloaded from the system...."
Helpdesk Management with Phone Calls

4.48/5 ★

Read Reviews (49)

"...We can recommend Voiptime Cloud to anyone who s looking for a call center and sales solution...."
Lead Management with Phone Calls

4.77/5 ★

Read Reviews (47)

"...I think they have covered all basic lead management features...."
PEER EXPERIENCES
Call Recording with Phone Calls

4.61/5 ★

Read Reviews (128)

"...All call recordings can be saved with different marks and downloaded from the system...." Peer review by Manish Matta
Helpdesk Management with Phone Calls

4.48/5 ★

Read Reviews (49)

"...We can recommend Voiptime Cloud to anyone who s looking for a call center and sales solution...." Peer review by Yuriy V, Marketing Manager, Marketing and Advertising
Lead Management with Phone Calls

4.77/5 ★

Read Reviews (47)

"...I think they have covered all basic lead management features...." Peer review by Alexandr Denisenko, Information Technology and Services

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1003 insights from peers and experts to help you assess how these Voiptime Cloud use cases fit your Auto Dialer needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Steve S

Insurance

Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! Love it! Testimonial By Steve S

Dmitry A

Computer Games Industry

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. Testimonial By Dmitry A

Martin W

Telesales Company

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.

Testimonial By Martin W
CUSTOMERS TESTIMONIALS

Steve S

Insurance

Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! Love it! Testimonial By Steve S

Dmitry A

Computer Games Industry

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. Testimonial By Dmitry A

Martin W

Telesales Company

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.

Testimonial By Martin W

Case Studies

COMPANY CASE STUDIES
Case Study Toast

How Toast enhanced internal processes and improved customer experience with Voiptime Cloud outbound call center solution

Read More

Frequently Asked Questions(FAQ)

for Voiptime Cloud

What is Voiptime Cloud?

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

What is Voiptime Cloud used for?

Voiptime Cloud is a Auto Dialer Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Call Recording, Helpdesk Management and Lead Management .

What are the top features of Voiptime Cloud?

Recording, Dashboard and Templates are some of the top features of Voiptime Cloud.

Who uses Voiptime Cloud?

Voiptime Cloud is used by Marketing And Advertising, Information Technology And Services and Telecommunications among other industries.

What are Voiptime Cloud alternatives?

ReadyMode (Formerly XenCALL), Sales Sling, Callback Tracker and RingCentral Contact Center are popular alternatives for Voiptime Cloud.

Where is Voiptime Cloud located?

Voiptime Cloud is headquartered at Denver, Colorado.

Popular Business Setting

for Voiptime Cloud

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Telecommunications

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Voiptime Cloud to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Voiptime Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.81/5 ★

Read Reviews (126)
Dashboard

4.25/5 ★

Read Reviews (25)
Templates

0.58/5 ★

Read Reviews (10)
Alerts: popups & Notifications

4.67/5 ★

Read Reviews (8)
Predictive dialer

3.73/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Recording

4.81/5 ★

Read Reviews (126)
Dashboard

4.25/5 ★

Read Reviews (25)
Templates

0.58/5 ★

Read Reviews (10)
Alerts: popups & Notifications

4.67/5 ★

Read Reviews (8)
Predictive dialer

3.73/5 ★

Read Reviews (8)

IT and Other Capabilities

for Voiptime Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.73/5 ★

Read Reviews (190)
Data Export

4.67/5 ★

Read Reviews (160)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.73/5 ★

Read Reviews (190)
Data Export

4.67/5 ★

Read Reviews (160)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.75/5 ★

Read Reviews (29)
24/7 Support

4.40/5 ★

Read Reviews (73)
Chat Support

3.76/5 ★

Read Reviews (5)
Email Support

2.85/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.75/5 ★

Read Reviews (29)
24/7 Support

4.40/5 ★

Read Reviews (73)
Chat Support

3.76/5 ★

Read Reviews (5)
Email Support

2.85/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (8)
Analytics

3.74/5 ★

Read Reviews (21)
Custom Reports

3.67/5 ★

Read Reviews (80)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (8)
Analytics

3.74/5 ★

Read Reviews (21)
Custom Reports

3.67/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for Voiptime Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Voiptime Cloud

Vendor Profile Details

Company Name

Voiptime

Company Website

https://voiptimecloud.com/

Year Founded

2009

HQ Location

Denver, Colorado

Employees

11-50

Social

Financials

PRIVATE