About Voiptime Cloud

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.

Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Voiptime Cloud solves your Auto Dialer needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Voiptime Cloud.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Helpdesk Management , Lead Management , as the business use cases that they have been most satisfied while using Voiptime Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.60/5

Read Reviews (140)

"...The call quality is excellent and all calls are recorded and stored in the client profile...." Peer review by Mirjam Maarleveld, Human Resources
call recording

4.60/5

Read Reviews (128)

meeting management

4.60/5

Read Reviews (3)

Helpdesk Management with Phone Calls

4.48/5

Read Reviews (49)

"...We can recommend Voiptime Cloud to anyone who s looking for a call center and sales solution...." Peer review by Yuriy V, Marketing Manager, Marketing and Advertising
Lead Management with Phone Calls

4.77/5

Read Reviews (47)

"...So far I think this is the best combination of system for lead management combined with phone voip calling tool...." Peer review by Javier Rufian, Consumer Services
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.60/5

Read Reviews (140)

"...The call quality is excellent and all calls are recorded and stored in the client profile...." Peer review by Mirjam Maarleveld, Human Resources
call recording

4.60/5

Read Reviews (128)

meeting management

4.60/5

Read Reviews (3)

Helpdesk Management with Phone Calls

4.48/5

Read Reviews (49)

"...We can recommend Voiptime Cloud to anyone who s looking for a call center and sales solution...." Peer review by Yuriy V, Marketing Manager, Marketing and Advertising
Lead Management with Phone Calls

4.77/5

Read Reviews (47)

"...So far I think this is the best combination of system for lead management combined with phone voip calling tool...." Peer review by Javier Rufian, Consumer Services

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1003 insights from peers and experts to help you assess how these Voiptime Cloud use cases fit your Auto Dialer needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Martin W

Telesales Company

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.

Testimonial By Martin W

Dmitry A

Computer Games Industry

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. Testimonial By Dmitry A

Steve S

Insurance

Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! Love it! Testimonial By Steve S
CUSTOMERS TESTIMONIALS

Martin W

Telesales Company

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.

Testimonial By Martin W

Dmitry A

Computer Games Industry

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. Testimonial By Dmitry A

Steve S

Insurance

Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! Love it! Testimonial By Steve S

Case Studies

COMPANY CASE STUDIES
Case Study Toast

How Toast enhanced internal processes and improved customer experience with Voiptime Cloud outbound call center solution

Read More

Popular Business Setting

for Voiptime Cloud

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Telecommunications

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Voiptime Cloud to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Voiptime Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.81/5

Read Reviews (126)
Dashboard

4.25/5

Read Reviews (25)
Templates

0.58/5

Read Reviews (10)
Alerts: popups & Notifications

4.67/5

Read Reviews (8)
Predictive dialer

3.73/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Recording

4.81/5

Read Reviews (126)
Dashboard

4.25/5

Read Reviews (25)
Templates

0.58/5

Read Reviews (10)
Alerts: popups & Notifications

4.67/5

Read Reviews (8)
Predictive dialer

3.73/5

Read Reviews (8)

IT and Other Capabilities

for Voiptime Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.73/5

Read Reviews (190)
Data Export

4.67/5

Read Reviews (160)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.73/5

Read Reviews (190)
Data Export

4.67/5

Read Reviews (160)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.75/5

Read Reviews (29)
24/7 Support

4.40/5

Read Reviews (73)
Chat Support

3.76/5

Read Reviews (5)
Email Support

2.85/5

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.75/5

Read Reviews (29)
24/7 Support

4.40/5

Read Reviews (73)
Chat Support

3.76/5

Read Reviews (5)
Email Support

2.85/5

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (8)
Analytics

3.74/5

Read Reviews (21)
Custom Reports

3.67/5

Read Reviews (80)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (8)
Analytics

3.74/5

Read Reviews (21)
Custom Reports

3.67/5

Read Reviews (80)

Failure Risk Guidance Security Report

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for Voiptime Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Voiptime Cloud

Vendor Profile Details

Company Name

Voiptime

Company Website

https://voiptimecloud.com/

Year Founded

2009

HQ Location

Denver, Colorado

Employees

51-200

Social

Financials

Private