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Auto Dialer Software 2021: Buyer’s Guide

Learn what are Auto Dialers and how to choose the right Auto Dialers

Updated By Cuspera

Last updated: Feb 18, 2021

What is Auto Dialer Software?

An autodialer or automatic phone dialer is a special type of outbound dialer software that helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, promotional message, advisory message, ask for an IVR input, and more. Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process. An auto dialer significantly increases a company’s sales as it can make more calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales

Which of these 37 Auto Dialer software fit your needs?

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37 Auto Dialer Software

ChaseData Call Center

DESIGNED TO PRODUCE BETTER CALL CENTER RESULTS - FASTER -ChaseData Call Center

4.78

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ChaseData Call Center Icon

ChaseData Call Center

4.78
★★★★★
★★★★★
DESIGNED TO PRODUCE BETTER CALL CENTER RESULTS - FASTER -ChaseData Call Center
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Predictive dialer,Dashboard
ChaseData Call Center Icon

Vendor: ChaseData Corp

Company Size: 11-50

HQ Location: 8201 Peters Road, Suite 1000, Plantation, FL 33324, US

Phoneburner

Power Dialer Lead Engagement Software Solution

4.75

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Phoneburner Icon

Phoneburner

4.75
★★★★★
★★★★★
Power Dialer Lead Engagement Software Solution

Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Communication management,Engagement management
Top Features : Recording,Personalization,Alerts: popups & Notifications
Phoneburner Icon

Vendor: Phoneburner

Founded: 2008

Company Size: 11-50

HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651

Financials: Private

Voiptime Cloud

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

4.70

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Voiptime Cloud Icon

Voiptime Cloud

4.70
★★★★★
★★★★★
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Templates
Voiptime Cloud Icon

Vendor: Voiptime

Founded: 2009

Company Size: 51-200

HQ Location: Denver, Colorado

Financials: Private

Ricochet360

All-In-One Dialer, CRM.....

4.62

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Ricochet360 Icon

Ricochet360

4.62
★★★★★
★★★★★
All-In-One Dialer, CRM.....
Highlights
Top Business Usecases : Engagement management,Sales call management,Lead management
Top Features : Recording,Gamification
Ricochet360 Icon

Vendor: Speed to Contact

Company Size: 11-50

HQ Location: El Segundo, CA, US

Velocify LeadManager

Sales engagement platform that integrates the right mix of communications to help reps

4.53

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Velocify LeadManager Icon

Velocify LeadManager

4.53
★★★★★
★★★★★
Sales engagement platform that integrates the right mix of communications to help reps

Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.

Highlights
Top Business Usecases : Lead management,Engagement management,Engaging and following up
Top Features : Recording,Personalization,Alerts: popups & Notifications
Velocify LeadManager Icon

Vendor: ICE Mortgage Technology

Company Size: 501-1000

HQ Location: Pleasanton, California

DialersPro Predictive Dialer

DialersPro - Predictive Dialer and Leads Management

4.47

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DialersPro Predictive Dialer Icon

DialersPro Predictive Dialer

4.47
★★★★★
★★★★★
DialersPro - Predictive Dialer and Leads Management
Highlights
Top Business Usecases : Lead management,Helpdesk management,Telemarketing
Top Features : Predictive dialer
DialersPro Predictive Dialer Icon

Vendor: DialersPro

Company Size: NA

HQ Location: 31125 Via Colinas #903 Westlake Village, CA 91362

Callback Tracker

Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

4.41

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Callback Tracker Icon

Callback Tracker

4.41
★★★★★
★★★★★
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

Highlights
Top Business Usecases : Sales call management,Call recording,Communication management
Top Features : Widgets,Recording,Dashboard
Callback Tracker Icon

Vendor: BBG Solutions

Company Size: NA

HQ Location: Los Angeles, CA, US

Megacall

Boost your business with virtual telephony and discover all its advantages

4.39

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Megacall Icon

Megacall

4.39
★★★★★
★★★★★
Boost your business with virtual telephony and discover all its advantages

Megacalls a Sales Engagement platform is a customized virtual switchboard that allow to connect all the offices through the virtual telephony with significant cost savings. It helps to launch new products and increase sales and revenue.

Highlights
Megacall Icon

Vendor: Phoenix Solutions

Company Size: 11-50

HQ Location: Camino de las Cañadas nº 1D Portal 4, Centro de Negocios Martin Buendia, 1ª planta Oficina 4, Mijas Costa, Málaga 29649, ES

Financials: Private

VHT Callback

VHT | Voice and Digital Callback Solutions

4.38

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VHT Callback Icon

VHT Callback

4.38
★★★★★
★★★★★
VHT | Voice and Digital Callback Solutions
Highlights
Top Business Usecases : Customer feedback management,Contact list management,Helpdesk management
Top Features : Alerts: popups & Notifications,Dashboard,Feedback surveys
VHT Callback Icon

Vendor: VHT

Company Size: 51-200

HQ Location: 3875 Embassy Pkwy #350, Akron, Ohio 44333, US

PIMS Predictive Dialer

Pimsware | Predictive Dialer and Debt Collection Software

4.36

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PIMS Predictive Dialer Icon

PIMS Predictive Dialer

4.36
★★★★★
★★★★★
Pimsware | Predictive Dialer and Debt Collection Software
Highlights
Top Business Usecases : Helpdesk management,Call searching,Sales call management
PIMS Predictive Dialer Icon

Vendor: Pimsware

Company Size: 11-50

HQ Location: 11720 Amber Park Drive, Suite 160 Alpharetta, GA 30009

SpitFire Dialers

Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

4.35

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SpitFire Dialers Icon

SpitFire Dialers

4.35
★★★★★
★★★★★
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Conference call management
Top Features : Recording,Predictive dialer
SpitFire Dialers Icon

Vendor: OPC Marketing

Company Size: 11-50

Financials: Private

Sales Sling

Sales Engagement tool that convert more leads to sales

4.32

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Sales Sling Icon

Sales Sling

4.32
★★★★★
★★★★★
Sales Engagement tool that convert more leads to sales

Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Gamification
Sales Sling Icon

Vendor: SalesSling.com

Company Size: NA

Financials: NA

CallTools

World’s Fastest Growing Call Center Software...

4.68

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CallTools Icon

CallTools

4.68
★★★★★
★★★★★
World’s Fastest Growing Call Center Software...
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Predictive dialer,Recording,Dashboard
CallTools Icon

Vendor: Call Tools

Company Size: 11-50

HQ Location: 16842 Von Karman Suite 475, Irvine, CA 92606, US

Financials: NA

CloudTalk

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

4.54

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CloudTalk Icon

CloudTalk

4.54
★★★★★
★★★★★
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Dashboard,Personalization
CloudTalk Icon

Vendor: CloudTalk

Company Size: 11-50

HQ Location: New York City, New York

Financials: Seed

CallFire

Texting and Calling Solutions that Help You Reach More Customers

4.48

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CallFire Icon

CallFire

4.48
★★★★★
★★★★★
Texting and Calling Solutions that Help You Reach More Customers

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Personalization,Alerts: popups & Notifications
CallFire Icon

Vendor: Callfire

Founded: 2004

Company Size: 101-250

HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Financials: Series A

Talkdesk

Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity

4.46

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Talkdesk Icon

Talkdesk

4.46
★★★★★
★★★★★
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity

Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Personalization
Talkdesk Icon

Vendor: Talkdesk

Founded: 2011

Company Size: 501-1000

HQ Location: 535 Mission Street, 12th Floor, San Francisco, CA 94105

Financials: Series B

Convoso contact center

Convoso | The Secret to Profitable Dialing

4.43

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Convoso contact center Icon

Convoso contact center

4.43
★★★★★
★★★★★
Convoso | The Secret to Profitable Dialing

Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.

Highlights
Top Business Usecases : Helpdesk management,Workflow management,Engagement management
Top Features : Dashboard,Recording,Gamification
Convoso contact center Icon

Vendor: Convoso

Company Size: 11-50

HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367

Financials: Private

Dialpad Sell

Sales enablement tool that leverages AI and help sales team close more deals

4.41

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Dialpad Sell Icon

Dialpad Sell

4.41
★★★★★
★★★★★
Sales enablement tool that leverages AI and help sales team close more deals

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

Highlights
Top Business Usecases : Sales call management,Call analytics,Helpdesk management
Top Features : Recording,Voice transcription,Dashboard
Dialpad Sell Icon

Vendor: Dialpad

Founded: 2011

Company Size: 251-500

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: Series D

TCN

Cloud-Based Call Center Software Solutions & Phone systems

4.25

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TCN Icon

TCN

4.25
★★★★★
★★★★★
Cloud-Based Call Center Software Solutions & Phone systems

TCN is a cloud-based call center software and telemarketing phone systems that scale and flex to meet the business needs. It is used by enterprises, contact centers, BPOs, and collection agencies. It helps to enhance customer relationships and acquire customers.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard
TCN Icon

Vendor: TCN

Company Size: 101-250

HQ Location: 162 N. 400 E. B-200 St. George, UT 84770

Genesys PureConnect

Genesys | all-in-one omnichannel contact center and communications solution

4.24

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Genesys PureConnect Icon

Genesys PureConnect

4.24
★★★★★
★★★★★
Genesys | all-in-one omnichannel contact center and communications solution

Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organization, with its all-in-one architecture enabling consolidation of call-center and business communication infrastructures.

Highlights
Top Business Usecases : Sales call management,Helpdesk management,Call recording
Top Features : Recording,Alerts: popups & Notifications,Personalization
Genesys PureConnect Icon

Vendor: Genesys

Founded: 1990

Company Size: 5001-10000

HQ Location: 2001 Junipero Serra BlvdDaly City, CA 94014, USA

Financials: M&A

3CLogic Cloud Call Center

Provide the highest standard of customer service

4.16

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3CLogic Cloud Call Center Icon

3CLogic Cloud Call Center

4.16
★★★★★
★★★★★
Provide the highest standard of customer service
Highlights
Top Business Usecases : Helpdesk management,Social media analytics,Social media management
Top Features : Dashboard,Recording
3CLogic Cloud Call Center Icon

Vendor: 3CLogic

Company Size: 101-250

HQ Location: 3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US

Financials: Series B

FastCall

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

4.16

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FastCall Icon

FastCall

4.16
★★★★★
★★★★★
Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Fastcall is a sales engagement platform. It is a phone, SMS, mobile, and video dialer built for Salesforce that increases the productivity and revenue potential by automating manual CRM tasks.

Highlights
Top Business Usecases : Sales call management,Call recording,Contact list management
Top Features : Recording,Personalization
FastCall Icon

Vendor: FastCall

Company Size: 1-10

HQ Location: Hollywood, CA

Financials: Seed

Five9

Leading Cloud Contact Center Platform for the Digital Enterprise

4.11

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Five9 Icon

Five9

4.11
★★★★★
★★★★★
Leading Cloud Contact Center Platform for the Digital Enterprise

Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud. Business takes advantage of secure, reliable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Highlights
Top Business Usecases : Helpdesk management,Engagement management,Sales call management
Top Features : Recording,Personalization,Dashboard
Five9 Icon

Vendor: five9

Founded: 2001

Company Size: 501-1000

HQ Location: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, USA

Financials: IPO

NICE inContact

Make it easy for contact centers to transform one-on-one experiences.

4.06

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NICE inContact Icon

NICE inContact

4.06
★★★★★
★★★★★
Make it easy for contact centers to transform one-on-one experiences.
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Engagement management
Top Features : Recording,Dashboard,Personalization
NICE inContact Icon

Vendor: Nice

Company Size: 5001-10000

HQ Location: 221 River St, Hoboken, New Jersey 07030, US

Financials: IPO