In this section, you will find
What is Auto Dialer Software?
Learn what are Auto Dialers and how to choose the right Auto Dialers
Updated By Cuspera
Last updated: Feb 18, 2021
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.
Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.
Our inside sales team has been using PhoneBurner for years, and the results have been fantastic. It’s given my part-time reps the ability to cover a full-time volume. 300 calls a day per rep is a breeze.KEVIN BIAGI
Sales Manager and Franchisee
Unishippers
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: Private
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.
Martin W
Telesales Company
Vendor: Voiptime
Founded: 2009
Company Size: 51-200
HQ Location: Denver, Colorado
Financials: Private
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.
The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.
The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.
I think the biggest time savings that we got from Ellie Mae® was our total life of loan process. We’ve improved five days on warehouse line because of the system and the visibility we have into our pipeline.A.J. Franchi
Chief Information Officer
Gold Star Mortgage Financial Group
Vendor: ICE Mortgage Technology
Company Size: 501-1000
HQ Location: Pleasanton, California
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.
It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.
Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.
Excellent value packed full of features. The support team was very responsive and was willing to make certain customization's to meet my business needs.Freddie D
CEO/President
Vendor: BBG Solutions
Company Size: NA
HQ Location: Los Angeles, CA, US
Boost your business with virtual telephony and discover all its advantages
Megacalls a Sales Engagement platform is a customized virtual switchboard that allow to connect all the offices through the virtual telephony with significant cost savings. It helps to launch new products and increase sales and revenue.
Megacalls helps to boost the business with virtual telephony and discover all its advantages. It includes benefits such as national and international virtual numbering, answering machine, call transfer, voicemail and much more.
Its features include instant access, manage all of the services features in the cloud, safe and confidential calls with voice encryption, call forwarding, call recording, simultaneous call and plenty more.
Vendor: Phoenix Solutions
Company Size: 11-50
HQ Location: Camino de las Cañadas nº 1D Portal 4, Centro de Negocios Martin Buendia, 1ª planta Oficina 4, Mijas Costa, Málaga 29649, ES
Financials: Private
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS
SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.
SpitFire allows clients to manually set the call rate frequency and accordingly speed up or slow down the call rate, based on the number of agents available for the day or the number of working hours available. The tool displays the complete information stored for the contact on a web interface with the flexibility to run multiple campaigns through a single screen. It also supports manual dialing wherein an agent can enter a telephone number and connect with a particular contact at any time. It offers call transferring capability through which agents can transfer the call to other agents or a supervisor.
SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools needed to launch inbound, outbound or blended campaigns. The SpitFire Enterprise system has 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview, Manual, and Click to Dial. It seamlessly integrates with both web-based and Windows CRM’s.
Vendor: OPC Marketing
Company Size: 11-50
Financials: Private
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.
The cloud based software primarily features call recording, smart dispositions, call conferencing, call barging and whispering, predictive auto dialer App, Leaderboards, call reporting, call time restrictions, appointment setting and local presense dialling. It also provides daily stats on calls and agent ranking based on KPIs like number of sales closed, number of calls, conversion ratio etc., and list & graph reporting.
The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.
Vendor: SalesSling.com
Company Size: NA
Financials: NA
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery.Darren Wigfield
Darren for Delegate
Vendor: Callfire
Founded: 2004
Company Size: 101-250
HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Financials: Series A
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.
It primarily provides workforce engagement management, call center software, computer software, technology, customer experience, innovation, enterprise, customer service, CSAT. It is accessible via Email, Messaging & Chat Social Listening.
It comes with AI and automation, integrations and reporting and analytics.
With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle.Megan Miles
Customer Service Manager
Zumiez
Vendor: Talkdesk
Founded: 2011
Company Size: 501-1000
HQ Location: 535 Mission Street, 12th Floor, San Francisco, CA 94105
Financials: Series B
Convoso | The Secret to Profitable Dialing
Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.
The predictive dialer helps users predict agent availability and maintain the pace necessary to ensure maximum call volume. Dynamic IVR automates customer flows so that maximum customer queries are solved through automated and human-like responses and the rest of the queries are routed to the appropriate agent.
As a cloud-based solution, Convoso’s Contact Center solution is accessible over the internet through servers maintained by Convoso. The solution supports customer-centric industries, including insurance, travel, debt settlement, education and more. It helps users manage call volume, sell products or services, conduct market research and qualify sales leads.
Vendor: Convoso
Company Size: 11-50
HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Financials: Private
In this section, you will find
What is Auto Dialer Software?
An autodialer or automatic phone dialer is a special type of outbound dialer software that helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, promotional message, advisory message, ask for an IVR input, and more. Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process. An auto dialer significantly increases a company’s sales as it can make more calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales
Get AI-generated right fit software based on peer experience in just a minute.
DESIGNED TO PRODUCE BETTER CALL CENTER RESULTS - FASTER -ChaseData Call Center
Vendor: ChaseData Corp
Company Size: 11-50
HQ Location: 8201 Peters Road, Suite 1000, Plantation, FL 33324, US
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: Private
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Vendor: Voiptime
Founded: 2009
Company Size: 51-200
HQ Location: Denver, Colorado
Financials: Private
All-In-One Dialer, CRM.....
Vendor: Speed to Contact
Company Size: 11-50
HQ Location: El Segundo, CA, US
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.
Vendor: ICE Mortgage Technology
Company Size: 501-1000
HQ Location: Pleasanton, California
DialersPro - Predictive Dialer and Leads Management
Vendor: DialersPro
Company Size: NA
HQ Location: 31125 Via Colinas #903 Westlake Village, CA 91362
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.
Vendor: BBG Solutions
Company Size: NA
HQ Location: Los Angeles, CA, US
Boost your business with virtual telephony and discover all its advantages
Megacalls a Sales Engagement platform is a customized virtual switchboard that allow to connect all the offices through the virtual telephony with significant cost savings. It helps to launch new products and increase sales and revenue.
Vendor: Phoenix Solutions
Company Size: 11-50
HQ Location: Camino de las Cañadas nº 1D Portal 4, Centro de Negocios Martin Buendia, 1ª planta Oficina 4, Mijas Costa, Málaga 29649, ES
Financials: Private
VHT | Voice and Digital Callback Solutions
Vendor: VHT
Company Size: 51-200
HQ Location: 3875 Embassy Pkwy #350, Akron, Ohio 44333, US
Pimsware | Predictive Dialer and Debt Collection Software
Vendor: Pimsware
Company Size: 11-50
HQ Location: 11720 Amber Park Drive, Suite 160 Alpharetta, GA 30009
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS
SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.
Vendor: OPC Marketing
Company Size: 11-50
Financials: Private
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.
Vendor: SalesSling.com
Company Size: NA
Financials: NA
World’s Fastest Growing Call Center Software...
Vendor: Call Tools
Company Size: 11-50
HQ Location: 16842 Von Karman Suite 475, Irvine, CA 92606, US
Financials: NA
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
Vendor: CloudTalk
Company Size: 11-50
HQ Location: New York City, New York
Financials: Seed
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.
Vendor: Callfire
Founded: 2004
Company Size: 101-250
HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Financials: Series A
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.
Vendor: Talkdesk
Founded: 2011
Company Size: 501-1000
HQ Location: 535 Mission Street, 12th Floor, San Francisco, CA 94105
Financials: Series B
Convoso | The Secret to Profitable Dialing
Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.
Vendor: Convoso
Company Size: 11-50
HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Financials: Private
Sales enablement tool that leverages AI and help sales team close more deals
DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.
Vendor: Dialpad
Founded: 2011
Company Size: 251-500
HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US
Financials: Series D
Cloud-Based Call Center Software Solutions & Phone systems
TCN is a cloud-based call center software and telemarketing phone systems that scale and flex to meet the business needs. It is used by enterprises, contact centers, BPOs, and collection agencies. It helps to enhance customer relationships and acquire customers.
Vendor: TCN
Company Size: 101-250
HQ Location: 162 N. 400 E. B-200 St. George, UT 84770
Genesys | all-in-one omnichannel contact center and communications solution
Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organization, with its all-in-one architecture enabling consolidation of call-center and business communication infrastructures.
Vendor: Genesys
Founded: 1990
Company Size: 5001-10000
HQ Location: 2001 Junipero Serra BlvdDaly City, CA 94014, USA
Financials: M&A
Provide the highest standard of customer service
Vendor: 3CLogic
Company Size: 101-250
HQ Location: 3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US
Financials: Series B
Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.
Fastcall is a sales engagement platform. It is a phone, SMS, mobile, and video dialer built for Salesforce that increases the productivity and revenue potential by automating manual CRM tasks.
Vendor: FastCall
Company Size: 1-10
HQ Location: Hollywood, CA
Financials: Seed
Leading Cloud Contact Center Platform for the Digital Enterprise
Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud. Business takes advantage of secure, reliable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Vendor: five9
Founded: 2001
Company Size: 501-1000
HQ Location: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, USA
Financials: IPO
Make it easy for contact centers to transform one-on-one experiences.
Vendor: Nice
Company Size: 5001-10000
HQ Location: 221 River St, Hoboken, New Jersey 07030, US
Financials: IPO