Auto Dialer Software 2024: Buyer’s Guide

Sales Sling

21.58

★★★★★

★★★★★

Sales Engagement tool that convert more leads to sales

Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.

The cloud based software primarily features call recording, smart dispositions, call conferencing, call barging and whispering, predictive auto dialer App, Leaderboards, call reporting, call time restrictions, appointment setting and local presense dialling. It also provides daily stats on calls and agent ranking based on KPIs like number of sales closed, number of calls, conversion ratio etc., and list & graph reporting.

The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.

RingCentral Contact Center

21.21

★★★★★

★★★★★

Digital Customer Engagement Software for Greater Customer Experience

RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more.

RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.

RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.

CircleLoop

20.64

★★★★★

★★★★★

Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more.

CircleLoop lets to instantly access a local or national business phone number, manage the business calls via powerful applications, kickstart the communications strategy and analyze all the call data at the click of a button. It brings the team together with the best small business phone system. Also, leverages the power and scalability needed with secure, robust and cost-effective cloud telecoms for large businesses from CircleLoop.

Its features include creating a local presence in more than 60 countries, Cloud-based call recording apps for desktop and mobile, Arranging team and client conference calls free of charge, offers a market-leading VoIP phone system with added features and tools integrations at no extra cost, with no lengthy contract.

Velocify LeadManager

22.45

★★★★★

★★★★★

Sales engagement platform that integrates the right mix of communications to help reps

Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.

The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.

The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.

Phoneburner

23.73

★★★★★

★★★★★

Power Dialer Lead Engagement Software Solution

Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.

Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.

ReadyMode (Formerly XenCALL)

19.58

★★★★★

★★★★★

Predictive Dialer and CRM Solution for Call Centers.

ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead.

ReadyMode can post leads into its dialer CRM automatically from lead-gen websites or third-party vendors, and users can dynamically build lead lists for assignment to sales agents with automatic dialing list-prioritization based on importance. Customize lead profiles with various data fields to target leads based on various criteria including lead status, create dynamic call scripts with automatically embedded lead data, record calls automatically or on-demand and select and display caller IDs based on their proximity to leads.

ReadyMode features including extensive reporting, analytics and API-integration options, lead playlists, customer management, live scripts, third party verification, report dashboard, automatic speed controls, complete IVR, and more.

Voiptime Cloud

23.51

★★★★★

★★★★★

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.

Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.

Callback Tracker

22.06

★★★★★

★★★★★

Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.

Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.

Mojo

19.47

★★★★★

★★★★★

The ultimate prospecting platform

Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management.

Mojo helps to connect with more prospects, have more conversations and set more appointments. It helps to find contact information for seller Leads. Users can categorize their contacts and leads into Lists and Groups based on their source, type, status and custom rules. Action plans can be defined for follow-up automation including follow-up calls, tasks, marketing letters and drip email.

Mojo imports data, posts data automatically from one of the preferred data partners or uses custom lead capture forms to fill the pipeline. It manages tasks, follow up calls and appointments using Mojo's calendar and scheduling tools.

SpitFire Dialers

21.76

★★★★★

★★★★★

Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.

SpitFire allows clients to manually set the call rate frequency and accordingly speed up or slow down the call rate, based on the number of agents available for the day or the number of working hours available. The tool displays the complete information stored for the contact on a web interface with the flexibility to run multiple campaigns through a single screen. It also supports manual dialing wherein an agent can enter a telephone number and connect with a particular contact at any time. It offers call transferring capability through which agents can transfer the call to other agents or a supervisor.

SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools needed to launch inbound, outbound or blended campaigns. The SpitFire Enterprise system has 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview, Manual, and Click to Dial. It seamlessly integrates with both web-based and Windows CRM’s.