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CloudTalk

4.54 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1912 Reviews, Testimonials & Expert Opinions)
(1912 Reviews, Testimonials & Expert Opinions)

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

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Evaluating CloudTalk for your Contact Center Software need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1912 insights from peers and experts who used CloudTalk to help you determine how well it fits your Contact Center Software needs.

Reviews - Case Studies

Case Study BoatAround

Learn how BoatAround used CloudTalk

Read Story →

Learn how BoatAround used CloudTalk

Read Story →

Case Study MyFlooring

CloudTalk has become MyFlooring’s primary way of connecting with existing and potential customers

Read Story →

CloudTalk has become MyFlooring’s primary way of connecting with existing and potential customers

Read Story →

Peer and Expert Opinions
for CloudTalk

Goals

Improve internal communications and Increase sales & revenue are the most popular goals peers achieved using CloudTalk .

Other goals:

  • Launch new products
  • Enter new markets internationally or locally
  • Establish thought leadership
See all goals See less goals

Channels

It is the best suited for phone calls, mobile, mobile app, channels.

Other channels:

  • e-mail
  • social media
  • text SMS
  • chat
  • video
  • Facebook
See all channels See less channels

Processes

Peers recommend sales call management, helpdesk management, communication management, as the business processes that they have been most satisfied while using CloudTalk .

Read Peer and Expert Experience for Business Use Cases

Sales call management With Phone calls and Mobile

Call recording With Phone calls and Mobile

Helpdesk management With Phone calls

Communication management With Phone calls

Tracking & monitoring communications With Phone calls

Sending & publishing communications With Text sms and E mail

Contact list management With Phone calls

Contacts history With Phone calls

Workflow management With Phone calls

Training & onboarding With Phone calls

Engagement management With Phone calls

Lead management With Phone calls and E mail

Customer feedback management With Phone calls

Measuring customer satisfaction With Phone calls

Telemarketing With Phone calls

Sales document management With Phone calls

Distribution management With Phone calls

International marketing

Social media marketing With Social media

See allless Activities

Popular Business Setting
for CloudTalk

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CloudTalk to Improve internal communications and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for CloudTalk

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

24/7 Support

Email Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for CloudTalk

Vendor Profile Details

Company Name CloudTalk
Company Website https://www.cloudtalk.io/
HQ Location New York City, New York
Employees 11-50
Social
Financials Seed