Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CloudTalk solves your Contact Center Software needs.

Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities peers achieved using CloudTalk.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Sales Call Management , Conference Call Management , as the business use cases that they have been most satisfied while using CloudTalk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5

Read Reviews (101)

"...Now I can provide support for my clients via phone and I have all informations about calls in my helpdesk software...." Peer review by Martin , Web Developer
Sales Call Management with Phone Calls and Mobile

4.96/5

Read Reviews (96)

"...Cloudtalk is a great system for calls management, the best that we've worked so far...." Peer review by Nataliya N, Owner and Top manager, Information Technology and Services
call recording

4.96/5

Read Reviews (89)

Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.95/5

Read Reviews (36)

"...- integration with CRM tools - conference calls - custom reports - Automatic Call Distribution...." Peer review by Katarína K, Performance Specialist
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5

Read Reviews (101)

"...Now I can provide support for my clients via phone and I have all informations about calls in my helpdesk software...." Peer review by Martin , Web Developer
Sales Call Management with Phone Calls and Mobile

4.96/5

Read Reviews (96)

"...Cloudtalk is a great system for calls management, the best that we've worked so far...." Peer review by Nataliya N, Owner and Top manager, Information Technology and Services
call recording

4.96/5

Read Reviews (89)

Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.95/5

Read Reviews (36)

"...- integration with CRM tools - conference calls - custom reports - Automatic Call Distribution...." Peer review by Katarína K, Performance Specialist

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1089 insights from peers and experts to help you assess how these CloudTalk use cases fit your Contact Center Software needs.

Case Studies

COMPANY CASE STUDIES
Case Study Andreas Kloss Marketing

Learn how Andreas Kloss Marketing used CloudTalk

Read More
Case Study BoatAround

Learn how BoatAround used CloudTalk

Read More
Case Study MyFlooring

CloudTalk has become MyFlooring’s primary way of connecting with existing and potential customers

Read More

Popular Business Setting

for CloudTalk

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CloudTalk to Acquire customers and Improve internal communications

Peer and Expert Opinion on Features

for CloudTalk

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.89/5

Read Reviews (64)
Dashboard

4.87/5

Read Reviews (28)
Personalization

3.91/5

Read Reviews (27)
FEATURES RATINGS AND REVIEWS
Recording

4.89/5

Read Reviews (64)
Dashboard

4.87/5

Read Reviews (28)
Personalization

3.91/5

Read Reviews (27)

IT and Other Capabilities

for CloudTalk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.92/5

Read Reviews (104)
Data Import

4.85/5

Read Reviews (128)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.92/5

Read Reviews (104)
Data Import

4.85/5

Read Reviews (128)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.90/5

Read Reviews (48)
Email Support

4.87/5

Read Reviews (17)
24/7 Support

4.83/5

Read Reviews (240)
Chat Support

4.55/5

Read Reviews (24)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.90/5

Read Reviews (48)
Email Support

4.87/5

Read Reviews (17)
24/7 Support

4.83/5

Read Reviews (240)
Chat Support

4.55/5

Read Reviews (24)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.84/5

Read Reviews (87)
Analytics

4.36/5

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.84/5

Read Reviews (87)
Analytics

4.36/5

Read Reviews (13)

Failure Risk Guidance Security Report

?

for CloudTalk

Overall Risk Meter

Low Medium High

Top Failure Risks for CloudTalk

Vendor Profile Details

Company Name

CloudTalk

Company Website

https://www.cloudtalk.io/

HQ Location

New York City, New York

Employees

11-50

Social

Financials

Seed