Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CloudTalk solves your Contact Center Software needs.
Business Priorities
Acquire Customers and Improve Internal Communications are the most popular business priorities peers achieved using CloudTalk.
Use Cases
Peers recommend Helpdesk Management , Sales Call Management , Conference Call Management , as the business use cases that they have been most satisfied while using CloudTalk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...Now I can provide support for my clients via phone and I have all informations about calls in my helpdesk software...." Peer review by Martin , Web Developer |
| Sales Call Management with Phone Calls and Mobile |
4.96/5 ★ |
"...Cloudtalk is a great system for calls management, the best that we've worked so far...." Peer review by Nataliya N, Owner and Top manager, Information Technology and Services |
| call recording |
4.96/5 ★ |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.95/5 ★ |
"...- integration with CRM tools - conference calls - custom reports - Automatic Call Distribution...." Peer review by KatarÃna K, Performance Specialist |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.95/5 ★ |
"...Now I can provide support for my clients via phone and I have all informations about calls in my helpdesk software...." Peer review by Martin , Web Developer |
|
| Sales Call Management with Phone Calls and Mobile |
4.96/5 ★ |
"...Cloudtalk is a great system for calls management, the best that we've worked so far...." Peer review by Nataliya N, Owner and Top manager, Information Technology and Services |
|
| call recording |
4.96/5 ★ |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.95/5 ★ |
"...- integration with CRM tools - conference calls - custom reports - Automatic Call Distribution...." Peer review by KatarÃna K, Performance Specialist |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1089 insights from peers and experts to help you assess how these CloudTalk use cases fit your Contact Center Software needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Andreas Kloss MarketingRead More |
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Case Study BoatAroundRead More |
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Case Study MyFlooringRead More |
Popular Business Setting
for CloudTalk
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Real Estate
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CloudTalk to Acquire customers and Improve internal communications
CloudTalk Alternatives
Peer and Expert Opinion on Features
for CloudTalk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (64) |
| Dashboard | Read Reviews (28) |
| Personalization | Read Reviews (27) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (64) |
| Dashboard | Read Reviews (28) |
| Personalization | Read Reviews (27) |
IT and Other Capabilities
for CloudTalk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (104) |
| Data Import | Read Reviews (128) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (104) |
| Data Import | Read Reviews (128) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| Email Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (240) |
| Chat Support | Read Reviews (24) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (48) |
| Email Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (240) |
| Chat Support | Read Reviews (24) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (87) |
| Analytics | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (87) |
| Analytics | Read Reviews (13) |
Failure Risk Guidance Security Report
?for CloudTalk
Overall Risk Meter
Top Failure Risks for CloudTalk
Vendor Profile Details
Company Name
CloudTalk
Company Website
https://www.cloudtalk.io/HQ Location
New York City, New York
Employees
11-50
Social
Financials
Seed
