CallTools Overview
Calltools offers outbound call center software to optimize outbound dialing campaigns. The system aids in managing thriving outbound calls effectively.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Contact List Management, as the business use cases that they have been most satisfied with while using CallTools.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallTools.
CallTools Use-Cases and Business Priorities: Customer Satisfaction Data
CallTools works with different mediums / channels such as Phone Calls, Offline, Point Of Sale, etc.
CallTools's features include Predictive Dialer, Recording, Dashboard, etc.
Reviews
"...CallTools inbound call center helps users effectively manage call distribution by providing service and sales agents with the knowledge to assist callers faster...." Peer review
CallTools, Call Logic, VCC Live®, Toky, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CallTools
Top Industries
- Marketing and Advertising
- Consumer Goods
- Computer Software
Popular in
- Small Business
- Mid Market
- Large Enterprise
CallTools is popular in Marketing And Advertising, Consumer Goods, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on CallTools Use Cases
How efficiently Does CallTools manage your Helpdesk Management?
Why is CallTools the best choice for Call Recording?
What benefits does CallTools offer for Contact List Management?
What Are the key features of CallTools for Telemarketing?
19+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well CallTools solved their Contact Center Software needs. Cuspera uses 623 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for CallTools
What is CallTools used for?
What are the top features of CallTools?
Who uses CallTools?
What are CallTools alternatives?
Where is CallTools located?
Peers used CallTools for helpdesk management and call recording
CallTools Competitors
CallTools Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (42) |
Software Failure Risk Guidance
?for CallTools
Overall Risk Meter
Top Failure Risks for CallTools
Call Tools Profile
Company Name
Call Tools
Company Website
https://calltools.com/HQ Location
16842 Von Karman Suite 475, Irvine, CA 92606, US
Employees
11-50
Social
Financials
PRIVATE
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