3CLogic Cloud Call Center Overview
3CLogic's enterprise contact center solutions enhance agent productivity and reduce operational costs. Customer experience journeys are optimized using purpose-built technology.
Use Cases
Customers recommend Helpdesk Management, Social Media Analytics, Call Recording, as the business use cases that they have been most satisfied with while using 3CLogic Cloud Call Center.
Business Priorities
Improve Digital And Social Presence and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 3CLogic Cloud Call Center.
3CLogic Cloud Call Center Use-Cases and Business Priorities: Customer Satisfaction Data
3CLogic Cloud Call Center works with different mediums / channels such as Phone Calls, and Omnichannel,
3CLogic Cloud Call Center's features include Dashboard, and Recording.
Reviews
"...With 3CLogic, organizations improve contact rates, gain greater change control, enhance the efficiency of call center representatives (ie: Sales, Help Desk, Customer Support, HR, etc.), and improve administrative visibility into what drives successful customer engagements and outcomes...." Peer review
3CLogic Cloud Call Center, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 3CLogic Cloud Call Center
Top Industries
- Information Technology and Services
- Consumer Services
- Marketing and Advertising
Popular in
- Small Business
- Enterprise
- Mid Market
3CLogic Cloud Call Center is popular in Information Technology And Services, Consumer Services, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on 3CLogic Cloud Call Center Use Cases
What makes 3CLogic Cloud Call Center ideal for Helpdesk Management?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well 3CLogic Cloud Call Center solved their Contact Center Software needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used 3CLogic Cloud Call Center for helpdesk management and social media analytics
3CLogic Cloud Call Center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (8) |
| Custom Reports | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (8) |
| Custom Reports | Read Reviews (24) |
Software Failure Risk Guidance
?for 3CLogic Cloud Call Center
Overall Risk Meter
Top Failure Risks for 3CLogic Cloud Call Center
3CLogic News
3CLogic Expands Globally, ServiceNow CCaaS Chosen by UK IT Firm | MarTech Cube
3CLogic, the leading AI and contact center solution for ServiceNow ®, today announced its selection by one of the UK's leading managed service ...
3CLogic Profile
Company Name
3CLogic
Company Website
https://www.3clogic.com/HQ Location
3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US
Employees
101-250
Social
Financials
SERIES B
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