Convoso contact center Overview
Convoso's outbound call center software enhances contact rates and boosts revenue through advanced dialer technology. Businesses using Convoso experience increased efficiency in reaching potential customers, minimizing spam calls while maximizing sales connections. The software integrates seamlessly across platforms, reducing silos and improving data flow. Users benefit from AI-driven insights that navigate compliance with state calling restrictions, ensuring legal adherence. This tool is ideal for sales teams aiming to expand customer engagement and improve conversion rates. Real-world applications show teams achieving higher call productivity and sales outcomes.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Convoso contact center.
Business Priorities
Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Convoso contact center.
Convoso contact center Use-Cases and Business Priorities: Customer Satisfaction Data
Convoso contact center works with different mediums / channels such as Phone Calls. E-Mail. Games etc.
Convoso contact center's features include Dashboard, Recording, Gamification, etc. and Convoso contact center support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Convoso contact center analytics capabilities include Custom Reports, and Analytics.
Reviews
"...This system is so easy to use ad makes our job easy,. very easy to use, helpful customer support, dashboard shows updated live revenue...." Peer review by karen n, CSR
Convoso contact center, Squaretalk Predictive dialer, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Convoso is a leading CCaaS provider offering top-tier customer support. Demos can be scheduled to learn more about their call and contact center software.
Popular Business Setting
for Convoso contact center
Top Industries
- Insurance
- Financial Services
- Real Estate
Popular in
- Small Business
- Mid Market
- Enterprise
Convoso contact center is popular in Insurance, Financial Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Convoso contact center Use Cases
What makes Convoso contact center ideal for Helpdesk Management?
How can Convoso contact center enhance your Workflow Management process?
How can Convoso contact center enhance your Engaging And Following Up process?
How does Convoso contact center address your Contact List Management Challenges?
How does Convoso contact center address your Digital Marketing Challenges?
16 buyers and buying teams have used Cuspera to assess how well Convoso contact center solved their Contact Center Software needs. Cuspera uses 441 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
CASE STUDY Medigap Life
CASE STUDY MediaMix
CASE STUDY Supreme Health Options
CASE STUDY HomeCraft Gutter Protection
CASE STUDY Kaise Home Improvement Specialists / Spartan Marketing Group
CASE STUDY Long Home Products
Video
Contact Center Software: Accelerate Sales & Lead Generation Growth | Convoso
Peers used Convoso contact center for helpdesk management and workflow management
Convoso contact center Competitors
Convoso contact center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (7) |
Convoso contact center Integrations
Convoso contact center integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Convoso contact center
Software Failure Risk Guidance
?for Convoso contact center
Overall Risk Meter
Top Failure Risks for Convoso contact center
Convoso, Inc. News
Convoso Partners with Phonexa to Give Outbound Call Centers New Visibility into Campaign ROI
Convoso and Phonexa have formed a partnership to integrate their platforms, enhancing outbound call centers' ability to link call outcomes with ad spend. This integration provides improved visibility into campaign ROI and ROAS, enabling real-time performance optimization and better investment validation. The collaboration aims to empower revenue teams with insights for smarter targeting and increased profitability.
Convoso Powers Smarter Sales Conversations for Revenue-Focused Teams with Launch of ...
Convoso has launched a free AI-powered sales script generator for outbound sales teams, enhancing call centers' ability to create customized, high-performing scripts quickly. This tool, developed with 9thCO, aims to improve agent performance and increase conversions, aligning with the trend of AI adoption in sales. Convoso continues to innovate with AI tools to support revenue-focused call centers.
Aragon Research Globe Identifies Convoso as a Specialist for AI Agent Platforms in the Intelligent Contact - EIN News
Aragon Research Globe recognizes Convoso as a specialist in AI agent platforms for intelligent contact centers.
Convoso Launches Reassigned Numbers Database Lookup, a ...
Convoso has launched a Reassigned Numbers Database Lookup tool to enhance TCPA compliance and improve sales team efficiency. The platform includes features like multimode dialing, campaign management, and AI automation to boost contact rates and sales performance.
Convoso, Inc. Profile
Company Name
Convoso, Inc.
Company Website
https://www.convoso.com/HQ Location
5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Employees
11-50
Social
Financials
PRIVATE
