Squaretalk Predictive dialer Overview

Squaretalk delivers a cloud-based contact center platform that enhances sales automation through its all-in-one solution. It significantly boosts agent productivity by integrating premium call management and omnichannel communication capabilities. The platform centralizes customer data, allowing for seamless access and management, which is crucial for effective sales interactions. AI-powered conversation analytics provide actionable insights into customer interactions, enabling businesses to refine strategies and improve outcomes. Performance tracking and data-rich reports offer a comprehensive view of operations, supporting informed decision-making. Squaretalk's extensive integration library ensures compatibility with existing systems, facilitating smooth transitions and scalability. This platform is designed to transform sales interactions, providing businesses with the tools to drive results and achieve a higher return on investment.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Squaretalk Predictive dialer.

Other use cases:

  • Workflow Management
  • Sales Call Management
  • Sending & Publishing Communications
  • Social Media Analytics
  • Collaboration
  • Lead Qualification
  • Lead Management
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Squaretalk Predictive dialer.

Other priorities:

  • Improve Efficiency
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Squaretalk Predictive dialer Use-Cases and Business Priorities: Customer Satisfaction Data

Squaretalk Predictive dialer works with different mediums / channels such as Phone Calls. Offline. On Premises etc.

Squaretalk Predictive dialer's features include Predictive Dialer. and Squaretalk Predictive dialer support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Squaretalk Predictive dialer analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The Dialer manages agent workflow and displays the status of each lead...." Peer review

Squaretalk Predictive dialer, Aloware, Tenfold, Convoso contact center, Dixa Customer Service, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Squaretalk-Matrix offers intelligent software predicting the most responsive contact and matching them with the best-suited agent. It enhances communication efficiency.

Popular Business Setting

for Squaretalk Predictive dialer

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Squaretalk Predictive dialer is popular in Information Technology And Services, Marketing And Advertising, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Squaretalk Predictive dialer Use Cases

What solutions does Squaretalk Predictive dialer provide for Helpdesk Management?

How efficiently Does Squaretalk Predictive dialer manage your Contact List Management?

How does Squaretalk Predictive dialer address your Engaging And Following Up Challenges?

How can Squaretalk Predictive dialer enhance your Workflow Management process?

What solutions does Squaretalk Predictive dialer provide for Sales Call Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Squaretalk Predictive dialer solved their Contact Center Software needs. Cuspera uses 214 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Case Studies

Insurance

CASE STUDY Magen

Squaretalk provided Magen with a secure and reliable call center platform. Magen needed to migrate quickly from their old CRM without risking data or client confidentiality. Squaretalk integrated wit...h Powerlink CRM, ensured DNC GOV list compliance, and implemented a Spam Checker. They also used slave servers to handle high call volumes. This helped Magen support hundreds of new claims each month and comply with strict insurance regulations.

Legal Services

CASE STUDY Easy Immigration

Squaretalk's contact center platform helped Easy Immigration provide secure, 24/7 customer support worldwide. Easy Immigration needed strong regulatory compliance, security, and the ability to show C...anadian caller IDs for global clients. Squaretalk delivered fraud prevention, caller-ID matching, end-to-end encryption, and CRM integration. The solution enabled low cost per call, service mobility, and efficient CRM integration. The CEO praised Squaretalk for professionalism, support, and efficiency.

Entertainment

CASE STUDY Anakatech

Squaretalk provided Anakatech with secure and innovative contact center software. Anakatech needed to protect sensitive data and improve customer support for their gaming platforms. Squaretalk implem...ented end-to-end encryption, fraud prevention, 24/7 network monitoring, and custom Freshdesk integration. Anakatech gained more features, easier scaling, and better multi-channel communication. The solution improved efficiency and productivity, as noted by Anakatech's COO.

Video

Squaretalk Predictive Dialer (Matrix) - User Creation

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Peers used Squaretalk Predictive dialer for helpdesk management and contact list management

Squaretalk Predictive dialer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.71/5 ★

Read Reviews (12)
Analytics

4.76/5 ★

Read Reviews (17)
Custom Reports

4.76/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.71/5 ★

Read Reviews (12)
Analytics

4.76/5 ★

Read Reviews (17)
Custom Reports

4.76/5 ★

Read Reviews (13)

Software Failure Risk Guidance

?

for Squaretalk Predictive dialer

Overall Risk Meter

Low Medium High

Top Failure Risks for Squaretalk Predictive dialer

Squaretalk Ltd. News

Product

Squaretalk Fraud Prevention: How AI defends contact centers against cyber threats - FXStreet

Squaretalk has enhanced its fraud prevention capabilities for contact centers with AI-driven tools to combat cyber threats. The platform's security features include an AI-powered Access Protection Engine, brute force defense, and enterprise-grade compliance logging. These tools are designed to protect sensitive financial data, ensuring compliance with regulations like GDPR and AML. Squaretalk's integrated security measures aim to safeguard customer interactions and set new standards in cybersecurity resilience for contact centers.

Product

Squaretalk Launches New Platform Enhancing Contact Center Sales Enablement and Security - newsblaze.com

Squaretalk has launched a new platform designed to enhance sales enablement and security for cloud contact centers. The release introduces advanced automation tools, robust data protection features, and improved integration capabilities, targeting businesses seeking smarter sales workflows and compliance with security standards. The platform aims to streamline contact center operations while safeguarding sensitive customer information.

Product

Squaretalk Launches New Contact Center PlatformThe First Step in a Bold Sales Automation Vision

Squaretalk has launched a new contact center platform, marking the company's entry into advanced sales automation. The platform aims to streamline customer communications and drive sales efficiency for businesses. This release positions Squaretalk as an innovator in contact center technology, targeting organizations seeking scalable, automated sales solutions.

Product

Squaretalk Boosts Security With AI Voice Analytics, Brute-Force Defense & Enterprise Compliance - MENAFN.com

Squaretalk has enhanced its cloud contact center platform with advanced security features, including AI-powered voice analytics, brute-force attack defense, and enterprise-grade compliance tools. In Q1 2025, the platform blocked over 3,000 automated signup and unauthorized access attempts. These upgrades target fraud prevention and scam detection, helping fintech and digital service providers protect sensitive customer data and meet regulatory requirements.

Squaretalk Ltd. Profile

Company Name

Squaretalk Ltd.

Company Website

https://www.squaretalk.com/

HQ Location

Tzeret 15, Jerusalem, Israel

Employees

11-50

Social

Financials

PRIVATE