Aloware Overview

Aloware transforms contact center operations with its integration capabilities, offering seamless connectivity with CRMs like HubSpot and Zoho. This platform supports unlimited calls and texts starting at $30 per agent per month, making it a cost-effective solution for businesses. Aloware's Power Dialer and automation tools enhance productivity by streamlining communication processes. Users benefit from a unified phone system and CRM, facilitating personalized sales conversations. The platform promises quick setup within three minutes and boasts a 99.9% uptime guarantee, ensuring reliable performance. Aloware's comprehensive support further enhances user experience, making it a valuable tool for teams aiming to optimize their contact center operations.

Use Cases

Customers recommend Call Recording, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Aloware.

Other use cases:

  • Contact List Management
  • Helpdesk Management
  • Workflow Management
  • Call Transcription
  • Lead Tracking
  • Advertisement
  • Lead Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Aloware Use-Cases and Business Priorities: Customer Satisfaction Data

Aloware works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Aloware's features include Recording, Dashboard, Voice Transcription, etc. and Aloware support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Aloware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...So we signed up and got great help from their support team to set up and run properly. . -..." Peer review by Sk S., Independent Consultant, Financial Services

Peer review evidence (same sources as the product rating summary)

"...Calls are automatically recorded and logged into the CRM. ..." Aloware Help Scout
"...We can manage all our interactions in one dashboard for calls, text, and emails...." Enterprise call center software, built for small business. Aloware
"...When someone subscribes to your mailing list, Aloware can automatically engage them into a text conversation using our powerful SMS sequences and workflows. ..." Aloware Mailchimp

Aloware, XCALLY, Novocall, VICIdial, Vocalcom, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aloware offers top-rated contact center software with unlimited calls and texts starting at $30/agent/month. It integrates with popular CRMs like HubSpot and Zoho, featuring a Power Dialer and automation tools.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Aloware is popular in Consumer Goods, Telecommunications, and Computer Software and is widely used by Small Business, and Mid Market,

Aloware Customer wins, Customer success stories, Case studies

How efficiently Does Aloware manage your Call Recording?

How efficiently Does Aloware manage your Communication Management?

How can Aloware enhance your Engagement Management process?

Why is Aloware the best choice for Contact List Management?

How efficiently Does Aloware manage your Helpdesk Management?

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

JobNimbus - Computer Software - Medium

Lehi, USA

Aloware helped JobNimbus, a SaaS CRM provider, improve sales productivity and cut costs. JobNimbus switched from two separate platforms to Aloware’s integrated calling and texting solution. Their sal...es reps now average 55 outbound calls per day and complete at least one demo daily. The HubSpot integration enabled seamless call tracking and better campaign insights. JobNimbus also saved money by consolidating communication tools into one platform.

 

- Small

Aloware's RCPA program helped a client unlock $36,000 in free credits. The client also received a free AI upgrade. They achieved these benefits without increasing their budget. The program enabled th...em to send more messages for less cost. Aloware provided bonus credits and advanced AI features. This case highlights cost savings and improved communication capabilities.

Mind and Metrics - Marketing And Advertising - Small

Aloware helped Mind and Metrics, a digital growth agency, improve client communication and productivity. Before Aloware, reps struggled with task switching and limited SMS features. Aloware's easy in...terface and HubSpot integration let reps call and message from one place. Bulk SMS and automation made urgent outreach fast. Clients saw better efficiency, faster response times, and higher engagement with media-rich messages.

Sales Momentum - Marketing And Advertising - Small

Aloware helps Sales Momentum sync phone system data and automate outreach in HubSpot. The integration lets reps send SMS, use the power dialer, and score leads in one platform. Sales Momentum complet...ed over 300 client projects using Aloware. The onboarding process is fast, with easy phone number transfers and custom workflows. Aloware's deep HubSpot integration and sales automation features drive higher conversion rates for Sales Momentum's clients.

WinChoice USA - Construction - Medium

Aloware helped WinChoice USA improve lead management and boost appointment bookings. The company used Aloware’s power dialer and local presence features to increase outbound call efficiency and conne...ct with more leads. Integration with HubSpot automated sales workflows and sped up response times. Sales managers used whisper and barge tools to train reps and improve performance. WinChoice USA streamlined operations and enhanced customer service with Aloware’s cloud-based contact center.

A mid-sized software company - Computer Software - Medium

Aloware’s bulk SMS broadcast helped a mid-sized software company clean up a list of 6,500 leads. Within 48 hours, 22% opted out, leaving a leaner, more engaged list. The company identified 350 high-p...riority leads for follow-up. Call pickup rates increased by 18%. Sales teams saved time and focused on real prospects, boosting productivity and conversions.

Introducing Aloware's Game Changing CSAT Survey Tool

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Frequently Asked Questions(FAQ)

for Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, Novocall, VICIdial and Vocalcom are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.
lightning

Peers used Aloware for call recording and communication management

Aloware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (25)
Analytics

4.78/5

Read Reviews (14)
Custom Reports

4.68/5

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (25)
Analytics

4.78/5

Read Reviews (14)
Custom Reports

4.68/5

Read Reviews (51)

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Aloware, Inc. News

Product

Aloware v11.33.0 Release Notes

Aloware has released version 11.33.0, introducing enhancements such as contact-level DNC compliance, improved AloAi Voice capabilities, and native integration with Clio Manage. The update also includes enhanced inbound call routing, new AI Insights reports, and Inbox upgrades, aiming to improve contact center management and compliance.

Product

Aloware v11.32.0: AI Voice Agents, HubSpot & Wallboard

Aloware has released version 11.32.0, introducing an AI voice agent builder, enhanced HubSpot engagement logging, real-time Wallboard updates, and expanded AI models. These updates aim to improve call routing and integration with CRM systems, enhancing customer engagement and operational efficiency.

Product

How Aloware turns carrier label data into actionable insight

Aloware has enhanced its NumberGuard service by delivering clean, branded weekly reports directly to customers' inboxes. This update eliminates the need for portal logins and spreadsheet cross-referencing, streamlining access to actionable insights from carrier label data.

Product

Aloware v11.29.0: AVA HubSpot Sync, Smarter Sequences & BCID Visibility

Aloware has released version 11.29.0, featuring advanced AVA-to-HubSpot entity mapping, voicemail-aware sequences for accurate response tracking, and real-time Branded Caller ID status visibility. These updates aim to reduce manual CRM tasks and enhance administrative oversight.

Aloware, Inc. Profile

Company Name

Aloware, Inc.

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

Social

Financials

SEED