Aloware Overview

Aloware transforms contact center operations with its integration capabilities, offering seamless connectivity with CRMs like HubSpot and Zoho. This platform supports unlimited calls and texts starting at $30 per agent per month, making it a cost-effective solution for businesses. Aloware's Power Dialer and automation tools enhance productivity by streamlining communication processes. Users benefit from a unified phone system and CRM, facilitating personalized sales conversations. The platform promises quick setup within three minutes and boasts a 99.9% uptime guarantee, ensuring reliable performance. Aloware's comprehensive support further enhances user experience, making it a valuable tool for teams aiming to optimize their contact center operations.

Use Cases

Customers recommend Call Recording, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Aloware.

Other use cases:

  • Contact List Management
  • Helpdesk Management
  • Workflow Management
  • Call Transcription
  • Lead Tracking
  • Advertisement
  • Lead Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Aloware Use-Cases and Business Priorities: Customer Satisfaction Data

Aloware works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Aloware's features include Recording, Dashboard, Voice Transcription, etc. and Aloware support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Aloware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Setting up of the system is very easy and it has lots of features to manage leads and contact them...." Peer review by Leonard H., Leading Hospitality and Travel Service Company, Leading Hospitality and Travel Service Company

Peer review evidence (same sources as the product rating summary)

"...Calls are automatically recorded and logged into the CRM. ..." Aloware Pipedrive
"...Aloware offers a private branch exchange (PBX) platform, business SMS messaging, integrated call tracking, and lead outreach automation...." Peer review
"...Automated follow-ups...." Aloware Features

Aloware, XCALLY, Novocall, VICIdial, Vocalcom, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aloware offers top-rated contact center software with unlimited calls and texts starting at $30/agent/month. It integrates with popular CRMs like HubSpot and Zoho, featuring a Power Dialer and automation tools.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Aloware is popular in Consumer Goods, Telecommunications, and Computer Software and is widely used by Small Business, and Mid Market,

Aloware Customer wins, Customer success stories, Case studies

How can Aloware enhance your Call Recording process?

How efficiently Does Aloware manage your Communication Management?

How can Aloware enhance your Engagement Management process?

What makes Aloware ideal for Contact List Management?

How can Aloware optimize your Helpdesk Management Workflow?

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

JobNimbus - Computer Software - Computer Software

Aloware helped JobNimbus, a SaaS CRM provider, improve sales productivity and cut costs. JobNimbus switched from two separate platforms to Aloware’s integrated calling and texting solution. Their sal...es reps now average 55 outbound calls per day and complete at least one demo daily. The HubSpot integration enabled seamless call tracking and better campaign insights. JobNimbus also saved money by consolidating communication tools into one platform.

Read on →
 

Aloware's RCPA program helped a client unlock $36,000 in free credits. The client also received a free AI upgrade. They achieved these benefits without increasing their budget. The program enabled th...em to send more messages for less cost. Aloware provided bonus credits and advanced AI features. This case highlights cost savings and improved communication capabilities.

Read on →

Mind and Metrics - Marketing And Advertising - Marketing and Advertising

Aloware helped Mind and Metrics, a digital growth agency, improve client communication and productivity. Before Aloware, reps struggled with task switching and limited SMS features. Aloware's easy in...terface and HubSpot integration let reps call and message from one place. Bulk SMS and automation made urgent outreach fast. Clients saw better efficiency, faster response times, and higher engagement with media-rich messages.

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A mid-sized software company - Computer Software - Computer Software

Aloware’s bulk SMS broadcast helped a mid-sized software company clean up a list of 6,500 leads. Within 48 hours, 22% opted out, leaving a leaner, more engaged list. The company identified 350 high-p...riority leads for follow-up. Call pickup rates increased by 18%. Sales teams saved time and focused on real prospects, boosting productivity and conversions.

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WinChoice USA - Construction - Construction

Aloware helped WinChoice USA improve lead management and boost appointment bookings. The company used Aloware’s power dialer and local presence features to increase outbound call efficiency and conne...ct with more leads. Integration with HubSpot automated sales workflows and sped up response times. Sales managers used whisper and barge tools to train reps and improve performance. WinChoice USA streamlined operations and enhanced customer service with Aloware’s cloud-based contact center.

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Sales Momentum - Marketing And Advertising - Marketing and Advertising

Aloware helps Sales Momentum sync phone system data and automate outreach in HubSpot. The integration lets reps send SMS, use the power dialer, and score leads in one platform. Sales Momentum complet...ed over 300 client projects using Aloware. The onboarding process is fast, with easy phone number transfers and custom workflows. Aloware's deep HubSpot integration and sales automation features drive higher conversion rates for Sales Momentum's clients.

Read on →

Introducing Aloware's Game Changing CSAT Survey Tool

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Frequently Asked Questions(FAQ)

for Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, Novocall, VICIdial and Vocalcom are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.
lightning

Peers used Aloware for call recording and communication management

Aloware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Aloware, Inc. News

Product

Aloware v11.28 Release: Guesty Integration, AVA Categories & A2P AI

Aloware v11.28 introduces Guesty integration for real-time reservation lookups, enhancing AloAi Agents for vacation rental operators. It adds Custom Categories in AloAi Voice Analytics, allowing tailored call categorization. An AI-powered pre-validation engine for A2P 10DLC campaigns reduces rejections. The update also improves platform stability and integration with CRM tools like HubSpot and Pipedrive.

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Product

Aloware v11.27: RCS Messaging, Branded Calling & HubSpot Updates

Aloware's v11.27 release introduces RCS Business Messaging, Enhanced Branded Calling, and expanded HubSpot integrations. Key features include RCS messaging with SMS fallback, Enhanced Branded Calling with brand logos and call reasons, and improved HubSpot Deal and Ticket-level SMS logging. Updates also enhance CRM property mapping, Salesforce call records, and AloAi agent configurations, alongside performance improvements.

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Product

Aloware v11.21.0: Call Quality, Billing & Global Forwarding

Aloware has released version 11.21.0, introducing call quality reporting, enhanced international billing accuracy, global call forwarding, and performance upgrades. These updates aim to improve user experience and operational efficiency for contact centers.

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Product

Aloware v11.8.0: HubSpot Sync, AI Call Rescue & Outbound CSAT

Aloware's v11.8.0 release introduces automatic HubSpot attachment syncing, expanded AI Call Rescue features, and outbound CSAT support. Enhancements include seamless SMS/MMS media integration with HubSpot, improved AI Call Rescue reporting, and CSAT surveys for outbound calls. These updates aim to enhance CRM integration, missed-call management, and service quality assessment.

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Aloware, Inc. Profile

Company Name

Aloware, Inc.

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

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Financials

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