Aloware Overview

Aloware transforms contact center operations with its integration capabilities, offering seamless connectivity with CRMs like HubSpot and Zoho. This platform supports unlimited calls and texts starting at $30 per agent per month, making it a cost-effective solution for businesses. Aloware's Power Dialer and automation tools enhance productivity by streamlining communication processes. Users benefit from a unified phone system and CRM, facilitating personalized sales conversations. The platform promises quick setup within three minutes and boasts a 99.9% uptime guarantee, ensuring reliable performance. Aloware's comprehensive support further enhances user experience, making it a valuable tool for teams aiming to optimize their contact center operations.

Use Cases

Customers recommend Call Recording, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Aloware.

Other use cases:

  • Contact List Management
  • Helpdesk Management
  • Workflow Management
  • Call Transcription
  • Lead Tracking
  • Advertisement
  • Lead Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Aloware Use-Cases and Business Priorities: Customer Satisfaction Data

Aloware works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Aloware's features include Recording, Dashboard, Voice Transcription, etc. and Aloware support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Aloware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Call monitoring and tracking...." Peer review by Administrator

Aloware, XCALLY, Novocall, VICIdial, Vocalcom, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aloware offers top-rated contact center software with unlimited calls and texts starting at $30/agent/month. It integrates with popular CRMs like HubSpot and Zoho, featuring a Power Dialer and automation tools.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Aloware is popular in Consumer Goods, Telecommunications, and Computer Software and is widely used by Small Business, and Mid Market,

Aloware Customer wins, Customer success stories, Case studies

How can Aloware optimize your Call Recording Workflow?

How does Aloware facilitate Communication Management?

How does Aloware facilitate Engagement Management?

What solutions does Aloware provide for Contact List Management?

How can Aloware enhance your Helpdesk Management process?

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

JobNimbus - Computer Software - Computer Software

Aloware helped JobNimbus, a SaaS CRM provider, improve sales productivity and cut costs. JobNimbus switched from two separate platforms to Aloware’s integrated calling and texting solution. Their sal...es reps now average 55 outbound calls per day and complete at least one demo daily. The HubSpot integration enabled seamless call tracking and better campaign insights. JobNimbus also saved money by consolidating communication tools into one platform.

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Optima Solutions - Information Technology And Services - Information Technology and Services

Optima Solutions uses Aloware to connect phone systems with HubSpot CRM. This helps small businesses manage sales teams and automate workflows. The integration improves operational efficiency. Optima... Solutions recommends Aloware for better sales and marketing results. The solution supports SMBs in streamlining their processes.

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Sales Momentum - Marketing And Advertising - Marketing and Advertising

Sales Momentum uses Aloware to sync phone system data and automate outreach workflows in HubSpot. The integration lets sales reps send SMS, use a power dialer, and score leads all in one place. Sales... Momentum completed over 300 client projects using Aloware. The onboarding process is fast, with easy phone number transfers and custom workflow training. Aloware’s analytics in HubSpot help track call volume and lead conversion. The team values Aloware’s product updates and customer support.

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Mind and Metrics - Marketing And Advertising - Marketing and Advertising

Aloware helped Mind and Metrics, a digital growth agency, improve client revenue operations. Before Aloware, reps struggled with switching between tools and lacked strong bulk SMS features. Aloware’s... easy interface and HubSpot integration let reps call and message from one place. Bulk SMS and automation made urgent outreach faster. Mind and Metrics saw better response rates and more productive teams after switching to Aloware.

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Aloware's RCPA program helped a client unlock $36,000 in free credits. The client also received a free AI upgrade. They achieved these benefits without increasing their budget. The program enabled th...em to send more messages for less cost. Aloware provided bonus credits and advanced AI features. This case highlights cost savings and improved communication capabilities.

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Mind and Metrics - Marketing And Advertising - Marketing and Advertising

Aloware helped Mind and Metrics, a digital growth agency, improve client communication and productivity. Before Aloware, reps struggled with task switching and limited SMS features. Aloware's easy in...terface and HubSpot integration let reps call and message from one place. Bulk SMS and automation made urgent outreach fast. Clients saw better efficiency, faster response times, and higher engagement with media-rich messages.

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Introducing Aloware's Game Changing CSAT Survey Tool

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Frequently Asked Questions(FAQ)

for Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, Novocall, VICIdial and Vocalcom are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.
lightning

Peers used Aloware for call recording and communication management

Aloware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Aloware, Inc. News

Product

Aloware v11.15.0 Release: Smarter AI, Better CRM, Stronger Security

Aloware's v11.15.0 release introduces smarter AI voicemail options, improved CRM list imports, and enhanced security features. Key updates include automatic voicemail handling by AloAi agents, international calling restrictions, customizable audio environments for VoiceBots, and seamless contact imports from HighLevel. The release also features new webhook improvements, integration with Call Criteria, and stronger password requirements, enhancing CRM workflows and compliance.

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Product

Aloware v11.16.0: Smarter Call & Inbox Management Updates

Aloware has released version 11.16.0, introducing several enhancements for call and inbox management. Key updates include sync direction control for Guesty integration, a unified "All Inboxes" view for streamlined message monitoring, direct call management from the communication list, and a call waiting option for personal inboxes. Additionally, international traffic display has been refined, and HubSpot's Blocking API integration ensures reliable workflows.

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Product

Aloware v11.17.0 Release: New AloAi Missed-Call & HubSpot Enhancements

Aloware's v11.17.0 release enhances AloAi with new AI call-handling tools and HubSpot integration. Key updates include a missed-call handler, HubSpot Deal Stage access, and conversation summaries. These features improve call management, CRM alignment, and automation, offering smarter, personalized customer interactions and reducing manual tasks.

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Product

Aloware v11.20.0 HubSpot Transcripts, Inboxes, 2FA & Call Controls

Aloware has released version 11.20.0, introducing features like HubSpot call transcript logging, unified inbox naming, lead-source sorting, mobile two-factor authentication, and international call-transfer safeguards.

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Aloware, Inc. Profile

Company Name

Aloware, Inc.

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

Social

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Financials

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