Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Aloware solves your Contact Center Software needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Aloware.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls and Text SMS

4.97/5

Read Reviews (117)

"...That it had the potential for a lot of flexibility in call routing, recording and text messaging. ...." Peer review by Mark B., Coo, Computer Software
call recording

4.97/5

Read Reviews (92)

call transcription

4.88/5

Read Reviews (23)

Communication Management with Phone Calls and E-Mail

4.93/5

Read Reviews (33)

"...We can manage all our interactions in one dashboard for calls, text, and emails...." Peer review by Kevin R, Executive Director, Consumer Goods
tracking & monitoring communications

4.83/5

Read Reviews (14)

sending & publishing communications

4.05/5

Read Reviews (2)

Engagement Management with Phone Calls and E-Mail

4.92/5

Read Reviews (31)

"...Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers...." Peer review
engaging and following up

4.80/5

Read Reviews (13)

PEER EXPERIENCES
Sales Call Management with Phone Calls and Text SMS

4.97/5

Read Reviews (117)

"...That it had the potential for a lot of flexibility in call routing, recording and text messaging. ...." Peer review by Mark B., Coo, Computer Software
call recording

4.97/5

Read Reviews (92)

call transcription

4.97/5

Read Reviews (23)

Communication Management with Phone Calls and E-Mail

4.93/5

Read Reviews (33)

"...We can manage all our interactions in one dashboard for calls, text, and emails...." Peer review by Kevin R, Executive Director, Consumer Goods
tracking & monitoring communications

4.93/5

Read Reviews (14)

sending & publishing communications

4.93/5

Read Reviews (2)

Engagement Management with Phone Calls and E-Mail

4.92/5

Read Reviews (31)

"...Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers...." Peer review
engaging and following up

4.92/5

Read Reviews (13)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 702 insights from peers and experts to help you assess how these Aloware use cases fit your Contact Center Software needs.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Peers used Aloware to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Aloware

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.89/5

Read Reviews (71)
Dashboard

4.70/5

Read Reviews (23)
Voice transcription

4.86/5

Read Reviews (19)
Personalization

4.31/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Recording

4.89/5

Read Reviews (71)
Dashboard

4.70/5

Read Reviews (23)
Voice transcription

4.86/5

Read Reviews (19)
Personalization

4.31/5

Read Reviews (7)

IT and Other Capabilities

for Aloware

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.86/5

Read Reviews (98)
Data Import

4.84/5

Read Reviews (106)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.86/5

Read Reviews (98)
Data Import

4.84/5

Read Reviews (106)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (84)
Phone Support

4.15/5

Read Reviews (12)
Email Support

3.76/5

Read Reviews (5)
Chat Support

3.76/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (84)
Phone Support

4.15/5

Read Reviews (12)
Email Support

3.76/5

Read Reviews (5)
Chat Support

3.76/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (25)
Analytics

4.78/5

Read Reviews (14)
Custom Reports

4.68/5

Read Reviews (51)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (25)
Analytics

4.78/5

Read Reviews (14)
Custom Reports

4.68/5

Read Reviews (51)

Failure Risk Guidance Security Report

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for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Vendor Profile Details

Company Name

Aloware

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

Social

Financials

Seed