Aloware Overview

This is a summary of the comprehensive capabilities and benefits of Aloware based on over 702 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Aloware, XCALLY, CloudTalk, Call Logic, TASKE Contact, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Aloware is right for your needs? Our Cuspera AI engine can evaluate how Aloware fits your specific business needs, industry, and context. Get your personalized assessment report today.

Aloware supports business activities such as:

  • Call Recording
  • Communication Management
  • Engagement Management
  • Contact List Management
  • Helpdesk Management

Aloware can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve Efficiency, Improve ROI, and Improve Consistency. It can help manage these activities if you use Phone Calls Text SMS and E-Mail for these needs. As a solution, Aloware's capabilities include Recording, Dashboard, Voice Transcription, etc.

Aloware Consumer Goods Vertical is its biggest customer base.

Reviews

"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner

Cuspera Reviews

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Aloware.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls and Text SMS

4.97/5 ★

Read Reviews (92)

"...This solution also allows for recording of calls for feedback of our recruiters...."
Communication Management with Phone Calls and E-Mail

4.93/5 ★

Read Reviews (33)

"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..." Aloware Case Studies
tracking & monitoring communications

4.83/5 ★

Read Reviews (14)

"...Aloware offers a private branch exchange (PBX) platform, business SMS messaging, integrated call tracking, and lead outreach automation...."
sending & publishing communications

4.05/5 ★

Read Reviews (2)

"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..."
Engagement Management with Phone Calls and E-Mail

4.92/5 ★

Read Reviews (31)

"...Engagement, communication and relationships that produce results...."
engaging and following up

4.80/5 ★

Read Reviews (13)

"...Automated follow-ups...."
PEER EXPERIENCES
Call Recording with Phone Calls and Text SMS

4.97/5 ★

Read Reviews (92)

"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner
Communication Management with Phone Calls and E-Mail

4.93/5 ★

Read Reviews (33)

"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..." Aloware Case Studies
tracking & monitoring communications

4.93/5 ★

Read Reviews (14)

sending & publishing communications

4.93/5 ★

Read Reviews (2)

Engagement Management with Phone Calls and E-Mail

4.92/5 ★

Read Reviews (31)

"...Engagement, communication and relationships that produce results...." Peer review by Dax D, Director, Real Estate
engaging and following up

4.92/5 ★

Read Reviews (13)

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 702 insights from peers and experts to help you assess how these Aloware use cases fit your Contact Center Software needs.

Frequently Asked Questions(FAQ)

for Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, CloudTalk, Call Logic and TASKE Contact are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Peers used Aloware to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Aloware

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.89/5 ★

Read Reviews (71)
Dashboard

4.70/5 ★

Read Reviews (23)
Voice transcription

4.86/5 ★

Read Reviews (19)
Personalization

4.31/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Recording

4.89/5 ★

Read Reviews (71)
Dashboard

4.70/5 ★

Read Reviews (23)
Voice transcription

4.86/5 ★

Read Reviews (19)
Personalization

4.31/5 ★

Read Reviews (7)

IT and Other Capabilities

for Aloware

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.86/5 ★

Read Reviews (98)
Data Import

4.84/5 ★

Read Reviews (106)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.86/5 ★

Read Reviews (98)
Data Import

4.84/5 ★

Read Reviews (106)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5 ★

Read Reviews (84)
Phone Support

4.15/5 ★

Read Reviews (12)
Email Support

3.76/5 ★

Read Reviews (5)
Chat Support

3.76/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5 ★

Read Reviews (84)
Phone Support

4.15/5 ★

Read Reviews (12)
Email Support

3.76/5 ★

Read Reviews (5)
Chat Support

3.76/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Vendor Profile Details

Company Name

Aloware

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

Social

Financials

SEED