Aloware Overview
This is a summary of the comprehensive capabilities and benefits of Aloware based on over 702 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Aloware, XCALLY, CloudTalk, Call Logic, TASKE Contact, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Aloware is right for your needs? Our Cuspera AI engine can evaluate how Aloware fits your specific business needs, industry, and context. Get your personalized assessment report today.
Aloware supports business activities such as:
- Call Recording
- Communication Management
- Engagement Management
- Contact List Management
- Helpdesk Management
Aloware can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve Efficiency, Improve ROI, and Improve Consistency. It can help manage these activities if you use Phone Calls Text SMS and E-Mail for these needs. As a solution, Aloware's capabilities include Recording, Dashboard, Voice Transcription, etc.
Aloware Consumer Goods Vertical is its biggest customer base.
Reviews
"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner
Cuspera Reviews
39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Aloware.
Use Cases
Peers recommend Call Recording , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Aloware.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Call Recording with Phone Calls and Text SMS |
4.97/5 ★ |
"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner |
Communication Management with Phone Calls and E-Mail |
4.93/5 ★ |
"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..." Aloware Case Studies |
tracking & monitoring communications |
4.83/5 ★ |
"...Aloware offers a private branch exchange (PBX) platform, business SMS messaging, integrated call tracking, and lead outreach automation...." Peer review |
sending & publishing communications |
4.05/5 ★ |
"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..." Aloware Case Studies |
Engagement Management with Phone Calls and E-Mail |
4.92/5 ★ |
"...Engagement, communication and relationships that produce results...." Peer review by Dax D, Director, Real Estate |
engaging and following up |
4.80/5 ★ |
"...Automated follow-ups...." Aloware Features |
PEER EXPERIENCES | |
---|---|
Call Recording with Phone Calls and Text SMS |
4.97/5 ★ |
"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner |
|
Communication Management with Phone Calls and E-Mail |
4.93/5 ★ |
"...February 25, 2019 Call attribution is an integral part of running successful ad campaigns for publishers. ..." Aloware Case Studies |
|
tracking & monitoring communications |
4.93/5 ★ |
sending & publishing communications |
4.93/5 ★ |
Engagement Management with Phone Calls and E-Mail |
4.92/5 ★ |
"...Engagement, communication and relationships that produce results...." Peer review by Dax D, Director, Real Estate |
|
engaging and following up |
4.92/5 ★ |
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 702 insights from peers and experts to help you assess how these Aloware use cases fit your Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Aloware
What is Aloware used for?
What are the top features of Aloware?
Who uses Aloware?
What are Aloware alternatives?
Where is Aloware located?
Popular Business Setting
for Aloware
Top Industries
- Consumer Goods
- Telecommunications
- Computer Software
Popular in
- Small Business
- Mid Market
Aloware Alternatives
Peer and Expert Opinion on Features
for Aloware
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (71) |
Dashboard | Read Reviews (23) |
Voice transcription | Read Reviews (19) |
Personalization | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (71) |
Dashboard | Read Reviews (23) |
Voice transcription | Read Reviews (19) |
Personalization | Read Reviews (7) |
IT and Other Capabilities
for Aloware
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (98) |
Data Import | Read Reviews (106) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (98) |
Data Import | Read Reviews (106) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (84) |
Phone Support | Read Reviews (12) |
Email Support | Read Reviews (5) |
Chat Support | Read Reviews (5) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (84) |
Phone Support | Read Reviews (12) |
Email Support | Read Reviews (5) |
Chat Support | Read Reviews (5) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (25) |
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (51) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (25) |
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (51) |
Software Failure Risk Guidance
?for Aloware
Overall Risk Meter
Top Failure Risks for Aloware
Vendor Profile Details
Company Name
Aloware
Company Website
https://aloware.com/HQ Location
16060 Ventura Blvd, Los Angeles, California US
Employees
11-50
Social
Financials
SEED