Aloware Overview

Aloware transforms contact center operations with its integration capabilities, offering seamless connectivity with CRMs like HubSpot and Zoho. This platform supports unlimited calls and texts starting at $30 per agent per month, making it a cost-effective solution for businesses. Aloware's Power Dialer and automation tools enhance productivity by streamlining communication processes. Users benefit from a unified phone system and CRM, facilitating personalized sales conversations. The platform promises quick setup within three minutes and boasts a 99.9% uptime guarantee, ensuring reliable performance. Aloware's comprehensive support further enhances user experience, making it a valuable tool for teams aiming to optimize their contact center operations.

Use Cases

Customers recommend Call Recording, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Aloware.

Other use cases:

  • Contact List Management
  • Helpdesk Management
  • Workflow Management
  • Call Transcription
  • Lead Tracking
  • Advertisement
  • Lead Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Aloware Use-Cases and Business Priorities: Customer Satisfaction Data

Aloware works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Aloware's features include Recording, Dashboard, Voice Transcription, etc. and Aloware support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Aloware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...So we signed up and got great help from their support team to set up and run properly. . -..." Peer review by Sk S., Independent Consultant, Financial Services

Peer review evidence (same sources as the product rating summary)

"...Aloware logs every single point of contact with your customer in any Slack channel, along with call dispositions, recordings, text messages, pictures, voicemails and even call transcriptions. ..." Aloware Slack
"...Aloware offers a private branch exchange (PBX) platform, business SMS messaging, integrated call tracking, and lead outreach automation...." Peer review
"...Convert your Facebook leads faster with follow up text sequences or calls using our powerful Facebook Ads integration and automation. ..." Aloware Integrations

Aloware, XCALLY, Novocall, VICIdial, Vocalcom, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aloware offers top-rated contact center software with unlimited calls and texts starting at $30/agent/month. It integrates with popular CRMs like HubSpot and Zoho, featuring a Power Dialer and automation tools.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Aloware is popular in Consumer Goods, Telecommunications, and Computer Software and is widely used by Small Business, and Mid Market,

Aloware Customer wins, Customer success stories, Case studies

How does Aloware address your Call Recording Challenges?

What benefits does Aloware offer for Communication Management?

What Are the key features of Aloware for Engagement Management?

How does Aloware address your Contact List Management Challenges?

What Are the key features of Aloware for Helpdesk Management?

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

JobNimbus - Computer Software - Medium

Lehi, USA

Aloware helped JobNimbus, a SaaS CRM provider, improve sales productivity and cut costs. JobNimbus switched from two separate platforms to Aloware’s integrated calling and texting solution. Their sal...es reps now average 55 outbound calls per day and complete at least one demo daily. The HubSpot integration enabled seamless call tracking and better campaign insights. JobNimbus also saved money by consolidating communication tools into one platform.

Read more →
 

- Small

Aloware's RCPA program helped a client unlock $36,000 in free credits. The client also received a free AI upgrade. They achieved these benefits without increasing their budget. The program enabled th...em to send more messages for less cost. Aloware provided bonus credits and advanced AI features. This case highlights cost savings and improved communication capabilities.

Read more →

Mind and Metrics - Marketing And Advertising - Small

Aloware helped Mind and Metrics, a digital growth agency, improve client communication and productivity. Before Aloware, reps struggled with task switching and limited SMS features. Aloware's easy in...terface and HubSpot integration let reps call and message from one place. Bulk SMS and automation made urgent outreach fast. Clients saw better efficiency, faster response times, and higher engagement with media-rich messages.

Read more →

Sales Momentum - Marketing And Advertising - Small

Aloware helps Sales Momentum sync phone system data and automate outreach in HubSpot. The integration lets reps send SMS, use the power dialer, and score leads in one platform. Sales Momentum complet...ed over 300 client projects using Aloware. The onboarding process is fast, with easy phone number transfers and custom workflows. Aloware's deep HubSpot integration and sales automation features drive higher conversion rates for Sales Momentum's clients.

Read more →

WinChoice USA - Construction - Medium

Aloware helped WinChoice USA improve lead management and boost appointment bookings. The company used Aloware’s power dialer and local presence features to increase outbound call efficiency and conne...ct with more leads. Integration with HubSpot automated sales workflows and sped up response times. Sales managers used whisper and barge tools to train reps and improve performance. WinChoice USA streamlined operations and enhanced customer service with Aloware’s cloud-based contact center.

Read more →

A mid-sized software company - Computer Software - Medium

Aloware’s bulk SMS broadcast helped a mid-sized software company clean up a list of 6,500 leads. Within 48 hours, 22% opted out, leaving a leaner, more engaged list. The company identified 350 high-p...riority leads for follow-up. Call pickup rates increased by 18%. Sales teams saved time and focused on real prospects, boosting productivity and conversions.

Read more →

Introducing Aloware's Game Changing CSAT Survey Tool

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, Novocall, VICIdial and Vocalcom are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.
lightning

Peers used Aloware for call recording and communication management

Aloware Competitors

Aloware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)

Aloware Integrations

Aloware integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.86/5 ★

Read Reviews (98)
Data Import

4.84/5 ★

Read Reviews (106)

Acuity Scheduling

4.77 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Calendly

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Brevo

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

NetHunt CRM

4.67 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mailchimp

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Aloware, Inc. News

Product

Aloware v11.35.0: Clio, HubSpot Sync & Compliance Updates

Aloware has released version 11.35.0, introducing Clio Manage support, date-range syncs for HubSpot, number-level opt-out controls, enhanced A2P validation, and new AloAi call-screening features.

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Product

Seamless HubSpot Call & SMS Logging with Aloware Integration

Aloware has integrated its platform with HubSpot CRM, enabling automatic call and SMS logging, company-level syncing, AI call routing, and advanced call reporting. This integration aims to enhance speed-to-lead and optimize customer engagement processes.

Read more →
Product

Aloware v11.34.0: HubSpot Workflows, Compliance & Call Management

Aloware released version 11.34.0, enhancing its platform with HubSpot call and SMS workflow triggers, AI-driven toll-free compliance updates, multi-call parking, and improved inbox routing. These updates aim to streamline call management and CRM integration, enhancing customer engagement and compliance management.

Read more →
Product

Aloware v11.33.0 Release Notes

Aloware has released version 11.33.0, introducing enhancements such as contact-level DNC compliance, improved AloAi Voice capabilities, and native integration with Clio Manage. The update also includes enhanced inbound call routing, new AI Insights reports, and Inbox upgrades, aiming to improve contact center management and compliance.

Read more →

Aloware, Inc. Profile

Company Name

Aloware, Inc.

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

Social

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Financials

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