Aloware Overview

Aloware transforms contact center operations with its integration capabilities, offering seamless connectivity with CRMs like HubSpot and Zoho. This platform supports unlimited calls and texts starting at $30 per agent per month, making it a cost-effective solution for businesses. Aloware's Power Dialer and automation tools enhance productivity by streamlining communication processes. Users benefit from a unified phone system and CRM, facilitating personalized sales conversations. The platform promises quick setup within three minutes and boasts a 99.9% uptime guarantee, ensuring reliable performance. Aloware's comprehensive support further enhances user experience, making it a valuable tool for teams aiming to optimize their contact center operations.

Use Cases

Customers recommend Call Recording, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Aloware.

Other use cases:

  • Contact List Management
  • Helpdesk Management
  • Workflow Management
  • Call Transcription
  • Lead Tracking
  • Advertisement
  • Lead Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aloware.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Aloware Use-Cases and Business Priorities: Customer Satisfaction Data

Aloware works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Aloware's features include Recording, Dashboard, Voice Transcription, etc. and Aloware support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Aloware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This solution also allows for recording of calls for feedback of our recruiters...." Peer review by Kevin D, Owner

Aloware, XCALLY, Novocall, VICIdial, Vocalcom, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aloware offers top-rated contact center software with unlimited calls and texts starting at $30/agent/month. It integrates with popular CRMs like HubSpot and Zoho, featuring a Power Dialer and automation tools.

Popular Business Setting

for Aloware

Top Industries

  • Consumer Goods
  • Telecommunications
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Aloware is popular in Consumer Goods, Telecommunications, and Computer Software and is widely used by Small Business, and Mid Market,

Aloware Customer wins, Customer success stories, Case studies

What Are the key features of Aloware for Call Recording?

How can Aloware enhance your Communication Management process?

What benefits does Aloware offer for Engagement Management?

How can Aloware optimize your Contact List Management Workflow?

How efficiently Does Aloware manage your Helpdesk Management?

39 buyers and buying teams have used Cuspera to assess how well Aloware solved their Contact Center Software needs. Cuspera uses 702 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

RCPA - Marketing And Advertising - Medium

Aloware helped RCPA, a marketing firm, unlock $36,000 in bonus credits and a free AI upgrade without raising their $10,000 monthly spend. RCPA used Aloware's RCPA program to boost their MMS outreach,... reaching up to 500,000 contacts monthly. The xPro+AI plan gave them unlimited call transcriptions, HubSpot integration, and new AI tools. RCPA saw faster lead outreach, higher connection rates, and improved sales conversion. Automated call logging and CRM sync let their team focus more on selling.

Read on →

JobNimbus - Computer Software - Medium

Aloware helped JobNimbus boost sales productivity and cut costs. JobNimbus switched from two separate platforms to Aloware's all-in-one contact center. Their SDRs now average 55 dials per day and com...plete at least one demo daily. The HubSpot integration improved call tracking and CRM efficiency. JobNimbus saved money by consolidating calling and texting into one solution.

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Mind and Metrics - Marketing And Advertising

Aloware helped Mind and Metrics improve client communication. Before Aloware, reps struggled with switching between tools and lacked strong bulk SMS features. Aloware's easy interface and HubSpot int...egration made calling and messaging faster. Bulk SMS and SMS automation let clients reach customers quickly. As a result, reps work more efficiently and response rates improved. Mind and Metrics now keeps clients better informed and engaged.

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A home improvement company - Home Improvement

Aloware Power Dialer helped a sales rep at a home improvement company set new outreach records. The rep made almost 600 calls in one day and achieved a 10% pickup rate. He had up to 64 successful con...versations in a single day, each lasting at least 30 seconds. On average, he made over 2,000 calls and 170+ successful conversations weekly. Aloware's CRM integration and automation boosted productivity and sales engagement.

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A mid-sized software company - Computer Software

Aloware’s bulk SMS broadcast helped a mid-sized software company clean up a lead list of about 6,500 contacts. Within 48 hours, 22% opted out, leaving a leaner, more engaged list. The company identif...ied 350 high-priority leads and saw an 18% increase in call pickup rates. In two months, conversions rose by 12%. The sales team now focuses on quality leads, boosting efficiency and results.

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Sales Momentum - Marketing And Advertising

Aloware helped Sales Momentum improve HubSpot workflows for their agency clients. The integration allowed seamless calling, texting, and sales automation in one platform. Sales Momentum completed ove...r 300 client projects using Aloware. The onboarding process was fast, with easy phone number transfers and quick training. Automating sales workflows increased lead to booking rates and meeting show rates. Sales Momentum values Aloware's deep integration and workflow support.

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Introducing Aloware's Game Changing CSAT Survey Tool

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Frequently Asked Questions(FAQ)

for Aloware

What is Aloware used for?

Aloware is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Call Recording, Communication Management and Engagement Management .

What are the top features of Aloware?

Recording, Dashboard and Voice transcription are some of the top features of Aloware.

Who uses Aloware?

Aloware is used by Consumer Goods, Telecommunications and Computer Software among other industries.

What are Aloware alternatives?

XCALLY, Novocall, VICIdial and Vocalcom are popular alternatives for Aloware.

Where is Aloware located?

Aloware is headquartered at 16060 Ventura Blvd, Los Angeles, California US.
lightning

Peers used Aloware for call recording and communication management

Aloware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (25)
Analytics

4.78/5 ★

Read Reviews (14)
Custom Reports

4.68/5 ★

Read Reviews (51)

Software Failure Risk Guidance

?

for Aloware

Overall Risk Meter

Low Medium High

Top Failure Risks for Aloware

Aloware, Inc. News

Product

Aloware v11.15.0 Release: Smarter AI, Better CRM, Stronger Security

Aloware's v11.15.0 release introduces smarter AI voicemail options, improved CRM list imports, and enhanced security features. Key updates include automatic voicemail handling by AloAi agents, international calling restrictions, customizable audio environments for VoiceBots, and seamless contact imports from HighLevel. The release also features new webhook improvements, integration with Call Criteria, and stronger password requirements, enhancing CRM workflows and compliance.

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Product

Aloware v11.16.0: Smarter Call & Inbox Management Updates

Aloware has released version 11.16.0, introducing several enhancements for call and inbox management. Key updates include sync direction control for Guesty integration, a unified "All Inboxes" view for streamlined message monitoring, direct call management from the communication list, and a call waiting option for personal inboxes. Additionally, international traffic display has been refined, and HubSpot's Blocking API integration ensures reliable workflows.

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Product

Aloware v11.17.0 Release: New AloAi Missed-Call & HubSpot Enhancements

Aloware's v11.17.0 release enhances AloAi with new AI call-handling tools and HubSpot integration. Key updates include a missed-call handler, HubSpot Deal Stage access, and conversation summaries. These features improve call management, CRM alignment, and automation, offering smarter, personalized customer interactions and reducing manual tasks.

Read more →
Product

Aloware v11.20.0 HubSpot Transcripts, Inboxes, 2FA & Call Controls

Aloware has released version 11.20.0, introducing features like HubSpot call transcript logging, unified inbox naming, lead-source sorting, mobile two-factor authentication, and international call-transfer safeguards.

Read more →

Aloware, Inc. Profile

Company Name

Aloware, Inc.

Company Website

https://aloware.com/

HQ Location

16060 Ventura Blvd, Los Angeles, California US

Employees

11-50

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Financials

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