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Novocall: Use-Cases, Insights and Reviews | 2025 Cuspera

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Callback and Call Scheduling Software Features | Novocall

Novocall Overview

Novocall addresses the challenge of capturing and nurturing leads for small to medium-sized businesses by offering a cloud-based business phone system. This solution facilitates the automation of cold call campaigns and provides detailed tracking of inbound calls, linking them to their marketing sources. The system integrates seamlessly with existing tools, enhancing lead conversion rates. Notably, businesses using Novocall's callback system have reported up to a 300% increase in inbound leads. By streamlining lead management and offering precise call tracking, Novocall enhances the effectiveness of marketing strategies, ultimately contributing to improved ROI for SMBs.

Use Cases

Customers recommend Sales Call Management, Engaging And Following Up, Communication Management, as the business use cases that they have been most satisfied with while using Novocall.

Other use cases:

Contact List Management
Generation Of New Leads
Lead Management
Capturing Leads
Social Media Analytics
Account Management
Advertisement

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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Novocall.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Improve ROI
Launch New Products

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Novocall Use-Cases and Business Priorities: Customer Satisfaction Data

Novocall works with different mediums / channels such as Phone Calls. Website. Text SMS etc.

Novocall's features include Widgets, Personalization, Recording, etc. and Novocall support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Novocall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I'm not sure if there is any better way to invest your money as far as customer service and contact with potential clients is concerned...." Peer review by Krzysztof L., CMO, Retail

Novocall, Aloware, Zendesk Sell, Cirrus Insight, Gryphon.ai, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Novocall's click-to-call software enables lead capture via website calls. Inbound leads are efficiently managed using Novocall's widget.

Popular Business Setting

for Novocall

Top Industries

Marketing and Advertising
Education
Internet

Popular in

Small Business
Mid Market
Enterprise

Novocall is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Novocall Use Cases

What benefits does Novocall offer for Sales Call Management?

What makes Novocall ideal for Engaging And Following Up?

What benefits does Novocall offer for Communication Management?

What benefits does Novocall offer for Contact List Management?

How efficiently Does Novocall manage your Generation Of New Leads?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Novocall solved their Lead Generation needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Case Studies

Marketing and Advertising

CASE STUDY Exabytes

Novocall helped Exabytes, a digital marketing agency, increase their inbound calls by over 300% each month. Exabytes used Novocall's click-to-call widget, call tracking, and TimeSync appointment sche...duling. The setup took only 10 minutes, much faster than other solutions. Inbound calls rose from about 10 to 30-40 per month, letting the sales team focus on warm leads. Novocall also made it easier to track ad campaign performance and schedule high-quality calls.

Marketing and Advertising

CASE STUDY Exabytes

Increased Sales Opportunities By 50% And Improved Lead Conversion Rate By 30%

Hospitality

CASE STUDY EU Holidays

Increased Their Conversion Rates By 20% Through The Use Of Novocall'S Callback Software.

Financial Services

CASE STUDY White Jacobs & Associates

Novocall helped White Jacobs & Associates increase inbound calls by over 600% each month. Before Novocall, WJA lost leads because their process was manual and slow. With Novocall’s click-to-call solu...tion, leads could connect instantly or schedule a callback. This led to a 45% increase in conversions and a 15% increase in revenue. Novocall also helped WJA keep up with leads during the COVID-19 pandemic and improved their referral business.

Consumer Services