About Novocall
Novocall is a Call Automation Tool that drive conversations and improve conversion rates by simplifying business conversations between the team and the customer. It helps to increase sales and revenue and acquire customers.
Novocall helps to drive more sales call leads and increase the sales conversion rates, and schedule meetings faster without the email ping-pong. It also helps to track calls and optimize the marketing campaign performances to make smarter decisions based on the reports and get a better understanding of the marketing efforts.
Novocall features are automatically distributed meetings to the team based on availability, priority or equity, record the calls to check performance or manage disputes, measure the performance of the team with their call activities, automatically follow up on the missed calls at a pre-set time and many more.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Novocall solves your Lead Generation needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Novocall.
Use Cases
Peers recommend Sales Call Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Novocall.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls and Website |
3.88/5 ★ |
"...- Easy embedding of "callback widget" in Portal - Shorter time to conversion to customers when handling objections of website customers - "Auto dial to the succeeding agent" in case the first person is busy or not available...." Peer review by Verified Reviewer, Internet |
| call recording |
2.48/5 ★ |
|
| objection handling |
4.16/5 ★ |
|
| call analytics |
3.20/5 ★ |
|
| Engagement Management with Phone Calls, Text SMS and Website |
4.67/5 ★ |
"...This allows a visitor to visit our page, then be connected with a process to schedule a call - capturing their information for a quick follow up if the customer chooses. ...." Peer review by Verified Reviewer, Marketing and Advertising |
| engaging and following up |
4.63/5 ★ |
|
| Communication Management with Phone Calls, Chat, Whatsapp and Offline |
4.60/5 ★ |
"...The feature of having offline hours and sending messages in place of calls works great. ...." Peer review by mohit j., Co Founder, Research |
| sending & publishing communications |
4.47/5 ★ |
|
| tracking & monitoring communications |
4.00/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls and Website |
3.88/5 ★ |
"...- Easy embedding of "callback widget" in Portal - Shorter time to conversion to customers when handling objections of website customers - "Auto dial to the succeeding agent" in case the first person is busy or not available...." Peer review by Verified Reviewer, Internet |
|
| call recording |
3.88/5 ★ |
| objection handling |
3.88/5 ★ |
| call analytics |
3.88/5 ★ |
| Engagement Management with Phone Calls, Text SMS and Website |
4.67/5 ★ |
"...This allows a visitor to visit our page, then be connected with a process to schedule a call - capturing their information for a quick follow up if the customer chooses. ...." Peer review by Verified Reviewer, Marketing and Advertising |
|
| engaging and following up |
4.67/5 ★ |
| Communication Management with Phone Calls, Chat, Whatsapp and Offline |
4.60/5 ★ |
"...The feature of having offline hours and sending messages in place of calls works great. ...." Peer review by mohit j., Co Founder, Research |
|
| sending & publishing communications |
4.60/5 ★ |
| tracking & monitoring communications |
4.60/5 ★ |
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 456 insights from peers and experts to help you assess how these Novocall use cases fit your Lead Generation needs.
Popular Business Setting
for Novocall
Top Industries
- Marketing and Advertising
- Education
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Novocall to Increase sales & revenue and Acquire customers
Peer and Expert Opinion on Features
for Novocall
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (39) |
| Personalization | Read Reviews (14) |
| Recording | Read Reviews (8) |
| Dashboard | Read Reviews (6) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (39) |
| Personalization | Read Reviews (14) |
| Recording | Read Reviews (8) |
| Dashboard | Read Reviews (6) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for Novocall
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (65) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (65) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (63) |
| Analytics | Read Reviews (15) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (63) |
| Analytics | Read Reviews (15) |
Failure Risk Guidance Security Report
?for Novocall
Overall Risk Meter
Top Failure Risks for Novocall
Vendor Profile Details
Company Name
Novocall
Company Website
https://novocall.co/HQ Location
71 Ayer Rajah Crescent, Singapore 139951 #07-26, Singapore, Singapore 139951, SG
Employees
1-10
Social
Financials
Private
