About Novocall

Novocall is a Call Automation Tool that drive conversations and improve conversion rates by simplifying business conversations between the team and the customer. It helps to increase sales and revenue and acquire customers.

Novocall helps to drive more sales call leads and increase the sales conversion rates, and schedule meetings faster without the email ping-pong. It also helps to track calls and optimize the marketing campaign performances to make smarter decisions based on the reports and get a better understanding of the marketing efforts.

Novocall features are automatically distributed meetings to the team based on availability, priority or equity, record the calls to check performance or manage disputes, measure the performance of the team with their call activities, automatically follow up on the missed calls at a pre-set time and many more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Novocall solves your Lead Generation needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Novocall.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Novocall.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls and Website

3.88/5

Read Reviews (15)

"...- Easy embedding of "callback widget" in Portal - Shorter time to conversion to customers when handling objections of website customers - "Auto dial to the succeeding agent" in case the first person is busy or not available...." Peer review by Verified Reviewer, Internet
call recording

2.48/5

Read Reviews (4)

objection handling

4.16/5

Read Reviews (2)

call analytics

3.20/5

Read Reviews (1)

Engagement Management with Phone Calls, Text SMS and Website

4.67/5

Read Reviews (9)

"...This allows a visitor to visit our page, then be connected with a process to schedule a call - capturing their information for a quick follow up if the customer chooses. ...." Peer review by Verified Reviewer, Marketing and Advertising
engaging and following up

4.63/5

Read Reviews (8)

Communication Management with Phone Calls, Chat, Whatsapp and Offline

4.60/5

Read Reviews (8)

"...The feature of having offline hours and sending messages in place of calls works great. ...." Peer review by mohit j., Co Founder, Research
sending & publishing communications

4.47/5

Read Reviews (5)

tracking & monitoring communications

4.00/5

Read Reviews (2)

PEER EXPERIENCES
Sales Call Management with Phone Calls and Website

3.88/5

Read Reviews (15)

"...- Easy embedding of "callback widget" in Portal - Shorter time to conversion to customers when handling objections of website customers - "Auto dial to the succeeding agent" in case the first person is busy or not available...." Peer review by Verified Reviewer, Internet
call recording

3.88/5

Read Reviews (4)

objection handling

3.88/5

Read Reviews (2)

call analytics

3.88/5

Read Reviews (1)

Engagement Management with Phone Calls, Text SMS and Website

4.67/5

Read Reviews (9)

"...This allows a visitor to visit our page, then be connected with a process to schedule a call - capturing their information for a quick follow up if the customer chooses. ...." Peer review by Verified Reviewer, Marketing and Advertising
engaging and following up

4.67/5

Read Reviews (8)

Communication Management with Phone Calls, Chat, Whatsapp and Offline

4.60/5

Read Reviews (8)

"...The feature of having offline hours and sending messages in place of calls works great. ...." Peer review by mohit j., Co Founder, Research
sending & publishing communications

4.60/5

Read Reviews (5)

tracking & monitoring communications

4.60/5

Read Reviews (2)

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 456 insights from peers and experts to help you assess how these Novocall use cases fit your Lead Generation needs.

Popular Business Setting

for Novocall

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Novocall to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Novocall

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

3.86/5

Read Reviews (39)
Personalization

4.30/5

Read Reviews (14)
Recording

3.09/5

Read Reviews (8)
Dashboard

3.47/5

Read Reviews (6)
Alerts: popups & Notifications

2.06/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Widgets

3.86/5

Read Reviews (39)
Personalization

4.30/5

Read Reviews (14)
Recording

3.09/5

Read Reviews (8)
Dashboard

3.47/5

Read Reviews (6)
Alerts: popups & Notifications

2.06/5

Read Reviews (5)

IT and Other Capabilities

for Novocall

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.25/5

Read Reviews (12)
Data Export

3.16/5

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.25/5

Read Reviews (12)
Data Export

3.16/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.56/5

Read Reviews (16)
24/7 Support

4.49/5

Read Reviews (65)
Email Support

4.16/5

Read Reviews (3)
Chat Support

2.94/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.56/5

Read Reviews (16)
24/7 Support

4.49/5

Read Reviews (65)
Email Support

4.16/5

Read Reviews (3)
Chat Support

2.94/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.85/5

Read Reviews (1)
Custom Reports

3.40/5

Read Reviews (63)
Analytics

2.61/5

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.85/5

Read Reviews (1)
Custom Reports

3.40/5

Read Reviews (63)
Analytics

2.61/5

Read Reviews (15)

Failure Risk Guidance Security Report

?

for Novocall

Overall Risk Meter

Low Medium High

Top Failure Risks for Novocall

Vendor Profile Details

Company Name

Novocall

Company Website

https://novocall.co/

HQ Location

71 Ayer Rajah Crescent, Singapore 139951 #07-26, Singapore, Singapore 139951, SG

Employees

1-10

Social

Financials

Private