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Novocall: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Novocall
Brand: Novocall
Rating: 4.77 (456 reviews)

4.77 5

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Callback and Call Scheduling Software Features | Novocall

Novocall Overview

Novocall addresses the challenge of capturing and nurturing leads for small to medium-sized businesses by offering a cloud-based business phone system. This solution facilitates the automation of cold call campaigns and provides detailed tracking of inbound calls, linking them to their marketing sources. The system integrates seamlessly with existing tools, enhancing lead conversion rates. Notably, businesses using Novocall's callback system have reported up to a 300% increase in inbound leads. By streamlining lead management and offering precise call tracking, Novocall enhances the effectiveness of marketing strategies, ultimately contributing to improved ROI for SMBs.

Use Cases

Customers recommend Sales Call Management, Engaging And Following Up, Communication Management, as the business use cases that they have been most satisfied with while using Novocall.

Other use cases:

Contact List Management
Generation Of New Leads
Lead Management
Capturing Leads
Social Media Analytics
Account Management
Advertisement

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Novocall.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Improve ROI
Launch New Products

See all business priorities See less business priorities

Novocall Use-Cases and Business Priorities: Customer Satisfaction Data

Novocall works with different mediums / channels such as Phone Calls. Website. Text SMS etc.

Novocall's features include Widgets, Personalization, Recording, etc. and Novocall support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Novocall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...- Easy embedding of "callback widget" in Portal - Shorter time to conversion to customers when handling objections of website customers - "Auto dial to the succeeding agent" in case the first person is busy or not available...." Peer review by Verified Reviewer, Internet

Novocall, Aloware, Zendesk Sell, Cirrus Insight, Gryphon.ai, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Novocall's click-to-call software enables lead capture via website calls. Inbound leads are efficiently managed using Novocall's widget.

Popular Business Setting

for Novocall

Top Industries

Marketing and Advertising
Education
Internet

Popular in

Small Business
Mid Market
Enterprise

Novocall is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Novocall Customer wins, Customer success stories, Case studies

How does Novocall address your Sales Call Management Challenges?

What Are the key features of Novocall for Engaging And Following Up?

How does Novocall address your Communication Management Challenges?

How can Novocall enhance your Contact List Management process?

What Are the key features of Novocall for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Novocall solved their Lead Generation needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Exabytes - Marketing And Advertising

Novocall helped Exabytes, a digital marketing agency, increase their inbound calls by over 300% each month. Exabytes used Novocall's click-to-call widget, call tracking, and TimeSync appointment sche...duling. The setup took only 10 minutes, much faster than other solutions. Inbound calls rose from about 10 to 30-40 per month, letting the sales team focus on warm leads. Novocall also made it easier to track ad campaign performance and schedule high-quality calls.

White Jacobs & Associates - Financial Services

Novocall helped White Jacobs & Associates increase inbound calls by over 600% each month. Before Novocall, WJA lost leads because their process was manual and slow. With Novocall’s click-to-call solu...tion, leads could connect instantly or schedule a callback. This led to a 45% increase in conversions and a 15% increase in revenue. Novocall also helped WJA keep up with leads during the COVID-19 pandemic and improved their referral business.

EU Holidays - Travel

Novocall helped EU Holidays improve their sales process. Before, many customers called after hours or waited for email replies, leading to missed calls and low website-to-call conversions. With Novoc...all's click-to-call widget, website visitors could request instant callbacks or schedule calls. This reduced missed calls and manual rescheduling. EU Holidays saw 100+ more successful sales calls, over 200 WhatsApp leads, a 10% faster sales response time, and a 20% increase in conversion rates.

Ecoperla - Engineering

Novocall helped Ecoperla boost sales calls by over 100 in just one month. Ecoperla used Novocall's click-to-call widget and TimeSync to engage inbound leads and schedule high-quality calls. The compa...ny saw 100 new sales opportunities each month and improved web conversion rates. TimeSync reduced missed calls and helped qualify leads, letting sales reps focus on buyers ready to purchase. Novocall saved time, improved lead quality, and streamlined sales communication for Ecoperla.

iClick Media - Marketing And Advertising

Novocall helped iClick Media, a digital marketing agency, track and manage client calls. Before Novocall, iClick Media used many tools, making it hard to see all data in one place. Novocall's click-t...o-call and call tracking features gave a unified view and made reporting easy. After using Novocall, iClick Media saw a 16% increase in leads for their client Gold Autoworks. Features like instant callbacks and lead routing helped boost results.

RCC Graphic Designs - Design

Novocall helped RCC Graphic Designs increase their clients' calls by 30%. The company used Novocall's click-to-call and call tracking solutions to engage inbound leads and track ad campaign performan...ce. They also used TimeSync to schedule calls and handle missed calls. As a result, they saw 20+ more calls per client, 10+ messages per month, and at least 15+ new opportunities. Novocall made it easy to follow up on missed calls and improved lead conversions.