Zendesk Sell Overview
Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zendesk Sell.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zendesk Sell.
Zendesk Sell Use-Cases and Business Priorities: Customer Satisfaction Data
Zendesk Sell works with different mediums / channels such as E-Mail. Phone Calls. and Mobile.
Zendesk Sell's features include Recording, Dashboard, Personalization, etc. and Zendesk Sell support capabilities include Email Support, Phone Support, Chat Support, etc. also Zendesk Sell analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation." - Nataliya Agafonova
Peer review evidence (same sources as the product rating summary)
"...Rather than operating like a silo for your sales contacts, Base helps you operationalize your funnel and tracks pitches, emails, and calls so you always know where you stand with leads, prospects and deals...." Peer review by Administrator
"...This app is for a salesman who truly sets appointments and needs to care about and follow up with his/her leads...." Peer review by Brian B., Manager, Education
"...Email integration function is very powerful to track all contact with the customer...." Peer review by Agency
Zendesk Sell, Less Annoying CRM, Novocall, Teamgate CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zendesk Sell
Top Industries
- Consumer Services
- Consumer Goods
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zendesk Sell is popular in Consumer Services, Consumer Goods, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zendesk Sell Customer wins, Customer success stories, Case studies
What benefits does Zendesk Sell offer for Communication Management?
What benefits does Zendesk Sell offer for Engagement Management?
How can Zendesk Sell optimize your Contact List Management Workflow?
What makes Zendesk Sell ideal for Lead Tracking?
How does Zendesk Sell facilitate Call Recording?
10 buyers and buying teams have used Cuspera to assess how well Zendesk Sell solved their CRM needs. Cuspera uses 3046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
|
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
|
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nataliya Agafonova Chief Operating Officer Intermind |
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
|
Nora Raisanen R&D Platform Manager Polaris |
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
|
Simon Rodriguez Senior Vice President and Chief Digital Officer Staples Canada |
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
a utility company in Brazil - Utilities - Large
Zendesk CEO Tom Eggemeier says Meta's Muse saved him $3, 105 in five days - TNW
International Rescue Committee (IRC) - Nonprofit - Large
Zendesk AI helps IRC-CEO scale trust with human dignity
Zendesk Sell Review: Overview: Key Features: Pros And Cons: And Similar Products
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zendesk Sell
What is Zendesk Sell?
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.
Some of the primary features offered by the tool include Email tracking & notifications, activity reporting, mobile CRM and email automation. To help connect with the customers, the tool provides Click to call, Log and record every call, Scripts and notes, send a text and call analytics. Also to facilitate sales, the tool offers creation of targeted prospect lists, contact searching and verification, and intelligent lead recommendations.
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
What is Zendesk Sell used for?
What are the top features of Zendesk Sell?
Who uses Zendesk Sell?
What are Zendesk Sell alternatives?
Where is Zendesk Sell located?
Peers used Zendesk Sell for communication management and engagement management
Zendesk Sell Competitors
Zendesk Sell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
Zendesk Sell Integrations
Zendesk Sell integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk Sell
Software Failure Risk Guidance
?for Zendesk Sell
Overall Risk Meter
Top Failure Risks for Zendesk Sell
Zendesk News
Zendesk launches directory for verified AI support endpoints - IT Brief Australia
Zendesk has launched the Open Service Directory, a public directory for verified AI support endpoints. This initiative aims to enhance AI assistants' ability to connect with authorized customer support channels, ensuring trusted interactions. The directory supports various AI technologies and protocols, positioning it as a shared infrastructure for customer support handled by AI assistants.
Zendesk's New CFO Is Built for the Billion-Dollar AI Bet - The Futurum Group
Zendesk has appointed Rachita Sundar as the new Chief Financial Officer, effective September 28, 2026. Sundar's experience in managing AI transitions and strategic acquisitions aligns with Zendesk's goal to scale its AI business to a billion-dollar enterprise. Her role will focus on capital allocation and financial governance to support Zendesk's AI-driven growth strategy.
Zendesk Names Rachita Sundar CFO as Julie Swinney Becomes Chief Administrative Officer | citybiz
Zendesk has appointed Rachita Sundar as Chief Financial Officer, succeeding Julie Swinney, who transitions to Chief Administrative Officer. Sundar, with a background in finance and technology, will guide Zendesk's financial strategy amid its AI expansion. Swinney will oversee internal operations and employee services, aligning with Zendesk's AI-driven service strategy.
Zendesk Appoints Rachita Sundar as Chief Financial Officer
Zendesk appoints Rachita Sundar as Chief Financial Officer, succeeding Julie Swinney, who transitions to Chief Administrative Officer. Sundar brings extensive experience from Microsoft Azure, HubSpot, and Qualtrics, where she led significant financial operations. This leadership change aligns with Zendesk's focus on scaling its AI business and enhancing customer service. Swinney will oversee People & Places and IT, supporting Zendesk's employee service vision.
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
Social
Financials
IPO
