Zoho Projects Overview

Zoho Projects is a cloud-based project management solution that helps teams plan, track, and collaborate. The platform can be tried for free.

Use Cases

Customers recommend Collaboration, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Zoho Projects.

Other use cases:

  • Engagement Management
  • Community Building
  • Sales Document Management
  • Content Management
  • Communication Management
  • Knowledge Management
  • Offer Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoho Projects.

Other priorities:

  • Acquire Customers
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Efficiency
  • Improve Visibility
  • Increase Sales & Revenue
  • Scale Best Practices
See all business priorities See less business priorities

Zoho Projects Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Projects works with different mediums / channels such as Mobile. Mobile App. and E-Mail.

Zoho Projects's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and Zoho Projects support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho Projects analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since we moved to Zoho, we've never looked back...I don't know of a better collaborative software package!" - Dan Aris

Peer review evidence (same sources as the product rating summary)

"...Zoho is excellent at managing projects tasks and link them with the issues, documentation and collaboration...." Peer review by Yogesh P, Head of Customer Success, Education
"...Simple workflows for common tasks like adding and assigning issues...." Peer review by Executive in Information Technology
"...Requires minimal onboarding...." Online Project Management Software

Zoho Projects, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Projects

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Zoho Projects is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Zoho Projects Customer wins, Customer success stories, Case studies

How does Zoho Projects address your Collaboration Challenges?

What Are the key features of Zoho Projects for Workflow Management?

How efficiently Does Zoho Projects manage your Onboarding?

How can Zoho Projects optimize your Engagement Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zoho Projects solved their Project Management needs. Cuspera uses 1874 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Zoho Projects testimonial

Dan Aris

Libralato

Since we moved to Zoho, we've never looked back...I don't know of a better collaborative software package! Testimonial By Dan Aris
Zoho Projects testimonial

Rajesh Rao

HCL, IT Services

Zoho Projects has proved to be most efficient cloud-based project tracking and bug tracking tool for us. We have even recommended Zoho Projects to some of our clients. Testimonial By Rajesh Rao
Zoho Projects testimonial

Lou Rodriguez

Rodriguez Consulting Civil engineering and land survey

Zoho Projects has allowed us to replace whiteboards, Excel spreadsheets, and Microsoft Project files with one single enterprise solution that our entire team can depend on. Testimonial By Lou Rodriguez
CUSTOMERS TESTIMONIALS
Zoho Projects testimonial

Dan Aris

Libralato

Since we moved to Zoho, we've never looked back...I don't know of a better collaborative software package! Testimonial By Dan Aris
Zoho Projects testimonial

Rajesh Rao

HCL, IT Services

Zoho Projects has proved to be most efficient cloud-based project tracking and bug tracking tool for us. We have even recommended Zoho Projects to some of our clients. Testimonial By Rajesh Rao
Zoho Projects testimonial

Lou Rodriguez

Rodriguez Consulting Civil engineering and land survey

Zoho Projects has allowed us to replace whiteboards, Excel spreadsheets, and Microsoft Project files with one single enterprise solution that our entire team can depend on. Testimonial By Lou Rodriguez
 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Projects

What is Zoho Projects?

Zoho Projects is a cloud-based project management software that helps to plan projects and execute them with perfection. It caters to the business needs of companies of all sizes and industries. It is designed to streamline the process of project management from the initial phase to closing, using its fully automated and highly customizable features.

It helps in planning projects, assigning tasks, keeping track of the work progress, managing documents, communicating seamlessly with the team to get the work done on time. Navigates the workflow through mapping out Gantt Charts and time management sheets. Also useful for project budgeting and allocating it as per the resources available.

It tracks issues associated with the project and manages to resolve them. Maintains a database in which the whereabouts of the employees can be seen along with their skills and availability. Can add unlimited members to the project without spending any extra money. Moreover, a mobile application is also available to manage tasks on the go. Some of its features include task management, task automation, time tracking, charts and reporting, issue tracking and SLA, team collaboration, integrations, marketplaces, and more.

What is Zoho Projects used for?

Zoho Projects is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Improve Internal Communications by Collaboration, Workflow Management and Onboarding .

What are the top features of Zoho Projects?

Dashboard, Templates and Alerts: popups & Notifications are some of the top features of Zoho Projects.

Who uses Zoho Projects?

Zoho Projects is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Zoho Projects alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for Zoho Projects.

Where is Zoho Projects located?

Zoho Projects is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Projects for collaboration and workflow management

Zoho Projects Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.88/5

Read Reviews (33)
Custom Reports

3.70/5

Read Reviews (385)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.88/5

Read Reviews (33)
Custom Reports

3.70/5

Read Reviews (385)

Software Failure Risk Guidance

?

for Zoho Projects

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Projects

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE