Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued n...ew applications & developments to make the platform even better than it is today. In addition, we have received fantastic client support when it was required." - Craig Aspey

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Bigin Use Cases

How does Zoho Bigin address your Engaging And Following Up Challenges?

Why is Zoho Bigin the best choice for Onboarding?

How efficiently Does Zoho Bigin manage your Workflow Management?

How can Zoho Bigin optimize your Pipeline Management Workflow?

How does Zoho Bigin facilitate Lead Tracking?

18+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Craig Aspey

Managing Director

Ammacus

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platfor...m even better than it is today. In addition, we have received fantastic client support when it was required.

Testimonial By Craig Aspey
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Craig Aspey

Managing Director

Ammacus

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platfor...m even better than it is today. In addition, we have received fantastic client support when it was required.

Testimonial By Craig Aspey
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe

Case Studies

Financial Services

CASE STUDY Funding Strategies

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Hospitality

CASE STUDY Minor Hotels

Minor Hotels centralized sales data and improved team collaboration with Zoho One, enhancing management's strategic decision-making.

Education

CASE STUDY SRM University

SRM University used Zoho Creator to go paperless, improving process efficiency for over 38,000 students and 2,600 faculty.

Construction

CASE STUDY My Wall Panel

My Wall Panel increased sales despite the pandemic by using Zoho Commerce, expanding its reach across India.

Entertainment

CASE STUDY RiFF Studio

RiFF Studio improved team collaboration and project management using Zoho Workplace, leading to streamlined communication and efficiency.

Manufacturing

CASE STUDY Yorkshire Packaging Systems

Yorkshire Packaging Systems reduced report preparation time and easily generates sales and activity reports using Zoho CRM.

Video

Stage Automation | Bigin by Zoho CRM

Video Thumbnail
lightning

Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

Product

Powerful OCR, PDF automation and more updates from Zoho RPA

Zoho has released major updates to Zoho RPA, now integrated into the Zoho One suite. The enhancements include advanced OCR for extracting data from scanned documents and robust PDF automation, enabling businesses to automate workflows across Zoho CRM, Books, Mail, and WorkDrive. The update supports Windows, macOS, and Linux, offering a unified platform for managing and scaling automation bots.

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Zoho CRM for Everyone - No More Missed Customers

Zoho has launched "Zoho CRM for Everyone," a major update to its CRM platform. This initiative enables all teams involved in the customer journeysuch as legal, consulting, advocacy, and onboardingto collaborate within the CRM. The update aims to eliminate missed customer opportunities by unifying workflows and reducing reliance on separate tools.

Partnership

Zoho partners with GUST to equip Kuwaiti students with in-demand digital skills

Zoho has partnered with Gulf University for Science and Technology (GUST) to provide Kuwaiti students with training in digital skills. The collaboration aims to enhance employability by offering hands-on experience with Zohos business software and cloud solutions.

Product

Zoho Voice unveils Bring Your Own Carrier (BYOC): Keep your number, amplify your reach!

Zoho Voice has launched the Bring Your Own Carrier (BYOC) feature, allowing businesses to use their preferred local carriers and existing phone numbers with Zoho's cloud-based contact center platform. This update gives organizations greater flexibility, cost savings, and improved regional coverage while leveraging advanced telephony features.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE