Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Analytics is an excellent tool for tracking and optimizing campaigns. The automated mailers let us send weekly reports to all our clients in an automated fashion. I would recommend it to any mid-size company which deals with data." - Anshuk Aggarwal

Zoho Analytics, Phocas, ZAP Data Hub, Clicdata, Jedox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

What Are the key features of Zoho Analytics for Social Media Analytics?

What solutions does Zoho Analytics provide for Competitive Intelligence?

What Are the key features of Zoho Analytics for Collaboration?

How does Zoho Analytics address your Helpdesk Management Challenges?

What benefits does Zoho Analytics offer for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Anshuk Aggarwal

Co-Founder

Xplanck

Zoho Analytics is an excellent tool for tracking and optimizing campaigns. The automated mailers let us send weekly reports to all our clients in an automated fashion. I would recommend it to any mid-size company which deals with data. Testimonial By Anshuk Aggarwal
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Anshuk Aggarwal

Co-Founder

Xplanck

Zoho Analytics is an excellent tool for tracking and optimizing campaigns. The automated mailers let us send weekly reports to all our clients in an automated fashion. I would recommend it to any mid-size company which deals with data. Testimonial By Anshuk Aggarwal
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
 

Brigade Plus Transforms Sales Management and Customer Journeys with Zoho CRM

Brigade Plus has adopted Zoho CRM to enhance its sales management and customer experience, achieving 100% user adoption and a 4x ROI. The implementation, completed in four months, included integratio...ns with SAP Cloud and other systems, leading to significant time savings and improved decision-making. This strategic shift has optimized Brigade Plus's operations and set a new standard for customer-centric innovation.

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Force Motors partners with Zoho to power end-to-end digital transformation across its dealer networks

Force Motors has partnered with Zoho to implement a comprehensive digital transformation across its dealer networks. This collaboration, part of Force Motors' Project DigiForce, will deploy Zoho's CR...M and DMS solutions, along with AI-powered applications, to enhance customer experience and streamline dealer operations. The initiative aims to modernize marketing, sales, and service processes, supporting Force Motors' growth and efficiency.

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Joyalukkas Partners with Zoho to Unify Sales Operations & Redefine Customer Experience Across Global Retail Operations

Joyalukkas has partnered with Zoho to implement Zoho's Customer Experience Platform across its global retail operations. This platform unifies sales and service functions, centralizes customer data, ...and enhances operational agility, enabling personalized engagement at scale. The transformation, led by Zoho's Enterprise Business Solutions team, supports Joyalukkas' customer-centric vision by providing a unified, adaptable platform for global markets.

Read more →

Taobé Consulting - Management Consulting

Zoho Webinar helped Taobé Consulting improve client communication and boost productivity. The company used interactive Q&A, webinar recordings, and registration insights to engage more clients. They ...saw a 30% increase in webinar registrations and a 40% rise in productivity. The platform made it easier to reach more clients and cut costs. Taobé Consulting became more visible and trusted in their industry.

Read more →

Sparex - Wholesale

Zoho Analytics helped Sparex fix data problems from 18 subsidiaries. Before, teams used different systems and had conflicting data. Meetings stalled because no one trusted the numbers. With Zoho Anal...ytics, Sparex now syncs 15 million rows of data daily. Teams get custom dashboards and can make their own reports. Report requests dropped from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to $1.4 million in extra sales by repricing slow-moving stock.

Read more →

Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

Read more →

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions(FAQ)

for Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Phocas, ZAP Data Hub, Clicdata and Jedox are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Partnership

Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs

Zoho Corporation is leveraging NVIDIA's AI platform, including NeMo, to develop and deploy large language models (LLMs) for its SaaS applications. This collaboration aims to enhance AI capabilities for Zoho's 700,000+ customers, focusing on business-specific use cases and privacy compliance. Zoho's investment in NVIDIA's technology has resulted in significant improvements in throughput and latency.

Product

Zoho Adds Advanced AI Capabilities to Low-Code Development Platform

Zoho has introduced advanced AI capabilities to its low-code development platform, Zoho Creator, enhancing app creation with 10 new features. These include the AI assistant CoCreator, which uses voice and text prompts for app building, and AI-driven component and code generation. The updates aim to speed up app development and democratize access without extra costs, leveraging Zoho's AI assistant, Zia.

Awards

Four years strong: Zoho Assist wins Customers Choice 2025 in the Remote Desktop Category

Zoho Assist has been awarded the Customers Choice 2025 in the Remote Desktop category on Gartner Peer Insights for the fourth consecutive year. This recognition is based on user feedback from IT professionals and customer support teams. Zoho Assist is praised for its simplicity, security, and scalability, with recent enhancements including automation and advanced auditing features to support hybrid work environments.

Product

Intelligent agreement management with Zoho Sign's AI features

Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreements. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE