Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Analytics has increased our overall sales process. Every Monday morning, our sales people use this platform to see which clients looked at what topics in the past week, match that with projects they're working on, and the salesperson will then ...make sure they get the right advisor and call the client to assist. It helps us to be proactive, understand client priorities, change our research agenda, and know what our clients need to know. This granular visibility to what our clients need, often before the clients know what’s coming up, is a significant change on how we can retain our relevance in this highly competitive industry." - Dr. Joseph Sweeney

Zoho Analytics, Phocas, ZAP Data Hub, Clicdata, Jedox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

How does Zoho Analytics facilitate Social Media Analytics?

How does Zoho Analytics facilitate Competitive Intelligence?

How can Zoho Analytics enhance your Collaboration process?

What benefits does Zoho Analytics offer for Helpdesk Management?

How can Zoho Analytics enhance your Communication Management process?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Dr. Joseph Sweeney

Industry Analyst

IBRS
Zoho Analytics has increased our overall sales process. Every Monday morning, our sales people use this platform to see which clients looked at what topics in the past week, match that with projects they're working on, and the salesperson will then make sure they get the right advisor and call the ...client to assist. It helps us to be proactive, understand client priorities, change our research agenda, and know what our clients need to know. This granular visibility to what our clients need, often before the clients know what’s coming up, is a significant change on how we can retain our relevance in this highly competitive industry.

Testimonial By Dr. Joseph Sweeney
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish
Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa
Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Dr. Joseph Sweeney

Industry Analyst

IBRS
Zoho Analytics has increased our overall sales process. Every Monday morning, our sales people use this platform to see which clients looked at what topics in the past week, match that with projects they're working on, and the salesperson will then make sure they get the right advisor and call the ...client to assist. It helps us to be proactive, understand client priorities, change our research agenda, and know what our clients need to know. This granular visibility to what our clients need, often before the clients know what’s coming up, is a significant change on how we can retain our relevance in this highly competitive industry.

Testimonial By Dr. Joseph Sweeney
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish
Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa
Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

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Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

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Zoho Users Discuss The Future As Company Reaches 1 Million Customers

Zoho has reached a milestone of 1 million customers globally, highlighting its significant presence in the business software market. The company offers a suite of tools, including Zoho Creator and Zo...ho Payments, which are integral to many businesses' operations. Customers like CIMCO Refrigeration and Island Practice Management praise Zoho for its collaborative approach and technological integration, emphasizing the company's focus on customer-centric innovation and AI integration.

Read on →

Funding Strategies - Financial Services - financial services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

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BusinessNZ Council - Government Administration - Government Administration

Zoho Backstage helped BusinessNZ Council move their election conference online during COVID-19. The team needed an easy event management tool with ticketing and website features for non-technical use...rs. Zoho Backstage let them quickly update tickets, process refunds, and customize their event site. They livestreamed sessions and managed ticket sales easily. The council praised the platform's user-friendly interface and real-time agenda editing.

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ProEducation Solutions - Education - education

Zoho Sign helped ProEducation Solutions speed up their document signing process. Before, paperwork took weeks and was hard to manage. Other e-signature tools were expensive and hard to use. Zoho Sign... made signing fast, easy, and affordable. The team liked the flexible pricing and simple web portal. Now, all paperwork is automated and secure.

Read on →

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions(FAQ)

for Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Phocas, ZAP Data Hub, Clicdata and Jedox are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Financial

Zoho revenue doubles in 3 years to Rs 12, 313 crore Asia now powers 30% of global revenue

Zoho's revenue nearly doubled over three years, reaching Rs 12,313 crore in FY25, with Asia contributing 30% to global revenue. Despite revenue growth, profits declined by 3.3% due to rising costs, particularly in employee benefits and advertising. North America remains Zoho's largest market, generating 41% of revenue, while its flagship Zoho Suite and ManageEngine products are key revenue drivers.

Read more →
Financial

Zoho reports Rs 12, 313 Cr revenue and Rs 3, 191 Cr profit in FY25

Zoho reported Rs 12,313 crore in revenue and Rs 3,191 crore in profit for FY25, marking a 17.8% growth in revenue. The company's flagship products, ManageEngine and Zoho, drove the growth. North America was the largest market, contributing 41% of revenue. Despite increased costs, Zoho remains focused on expanding in the domestic market with new offerings like Zoho Pay.

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Company

Zoho clarifies payment issue with FlexyPe, says payment gateway caused error

Zoho addressed a payment issue with FlexyPe, attributing the error to a payment gateway malfunction. The company clarified the situation to reassure stakeholders and maintain transparency.

Read more →
Product

Zoho Books comes full circle with MTD for Income Tax

Zoho Books now supports end-of-year submissions and tax returns for Making Tax Digital (MTD) for Income Tax. This update allows sole traders and landlords to complete their entire MTD journey within Zoho Books, ensuring compliance with HMRC requirements. The software facilitates comprehensive financial reporting, including business income adjustments and other income sources, providing an end-to-end solution for digital tax filing.

Read more →

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE