Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use Zoho Analytics to integrate all of our analytical needs. Everything goes to Zoho Analytics, that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions. It...'s super-fast, easy to use and affordable." - Juan Martitegui

Peer review evidence (same sources as the product rating summary)

"...Getting website analytics, email analytics, and even some social analytics is how this tool is being used...." Peer review by Strategist in Marketing
"...With Zoho Analytics' built-in connector and data connectivity options, data from Zoho apps were seamlessly integrated into Zoho Analytics for end-to-end business analysis through auto-blending of data across Finaco...." Case Study Finaco
"...Provide collaborative analytics...." Case Study Yellow Africa

Zoho Analytics, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

What makes Zoho Analytics ideal for Social Media Analytics?

What solutions does Zoho Analytics provide for Competitive Intelligence?

What makes Zoho Analytics ideal for Collaboration?

How efficiently Does Zoho Analytics manage your Helpdesk Management?

How can Zoho Analytics optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Juan Martitegui

Founder

Educatemia

We use Zoho Analytics to integrate all of our analytical needs. Everything goes to Zoho Analytics, that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions. It's super-fast, easy to use and affordable. Testimonial By Juan Martitegui
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Juan Martitegui

Founder

Educatemia

We use Zoho Analytics to integrate all of our analytical needs. Everything goes to Zoho Analytics, that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions. It's super-fast, easy to use and affordable. Testimonial By Juan Martitegui
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)

Software Failure Risk Guidance

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for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

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App Spotlight: Grow Payments for Zoho CRM

Zoho introduces the Grow Payments extension for Zoho CRM, enhancing payment collection by integrating payment requests, reminders, and transaction processing directly within the CRM. This integration reduces manual effort, improves cash flow, and supports multiple secure payment methods, streamlining the sales process for businesses.

Product

Meet Zoho Inventory MCP: Inventory operations that work through conversation

Zoho introduces Zoho Inventory MCP, integrating AI tools to streamline inventory operations through conversational interfaces. This open standard allows AI assistants to perform tasks like creating purchase orders and checking stock availability, enhancing workflow efficiency. MCP maintains existing permissions and approval structures, ensuring secure and controlled operations.

Product

Zoho Calendar + Google Calendar interoperability: Collaborate without scheduling conflicts

Zoho Calendar now offers interoperability with Google Calendar, allowing users to view each other's free/busy status across platforms without sharing event details. This integration aims to reduce scheduling conflicts and administrative overhead, enhancing productivity for organizations using both calendar systems.

Product

App Spotlight: Autocomplete Address Via Google for Zoho CRM

Zoho CRM now integrates with Google Places API to offer an Autocomplete Address feature. This extension enhances CRM data accuracy by providing real-time address suggestions and automatic field mapping. It supports multiple CRM modules, improving workflows for sales and support teams by reducing manual data entry and errors in billing and shipping information.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE