Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereb...y assessing potential risk." - Ben Walwyn

Zoho Analytics, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

What makes Zoho Analytics ideal for Social Media Analytics?

What Are the key features of Zoho Analytics for Competitive Intelligence?

How efficiently Does Zoho Analytics manage your Collaboration?

What makes Zoho Analytics ideal for Helpdesk Management?

What Are the key features of Zoho Analytics for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Claudio Cabeza

Business Development Director

PREMO Group

We bring all data into one workspace and Zoho Analytics looks up the relationship between this data and creates reports and dashboards. All this data can be integrated in one single monthly graph in different colours so a complete performance report for PREMO group, 12 months in the past and 12 mon...ths in the future, is ready within minutes

Testimonial By Claudio Cabeza
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Claudio Cabeza

Business Development Director

PREMO Group

We bring all data into one workspace and Zoho Analytics looks up the relationship between this data and creates reports and dashboards. All this data can be integrated in one single monthly graph in different colours so a complete performance report for PREMO group, 12 months in the past and 12 mon...ths in the future, is ready within minutes

Testimonial By Claudio Cabeza
 

Atlanta Hawks partner with ManageEngine on IT overhaul

The Atlanta Hawks have partnered with ManageEngine, a division of Zoho Corp, to overhaul their IT operations at State Farm Arena. This partnership aims to simplify the Hawks' technology stack, enhanc...e system reliability, and unify critical systems. The collaboration focuses on automation, real-time visibility, and improved security, benefiting live event operations and IT service management.

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Government migrates 12.68 lakh official email accounts to Zoho: MeitY ...

The Indian government has migrated 12.68 lakh official email accounts to Zoho, with 7.45 lakh belonging to Central government employees. This migration, facilitated by the National Informatics Centre..., ensures government ownership of data and intellectual property. The contract includes provisions for continuity and rollback if needed.

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Zoho One's India business clocks 39% customer growth in FY25

Zoho One's India division achieved a 39% increase in customer growth for the fiscal year 2025, indicating strong market adoption and expansion within the region.

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Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

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CASIOPE - Education

Zoho Flow helped CASIOPE connect Zoho CRM, Zoho Billing, and Zoho Campaigns. Before, their team did manual work to send updates and manage customer data. With Zoho Flow, they automated these tasks an...d improved how they reach users. This led to a 70% increase in sales for their training sessions. CASIOPE now saves time, reduces errors, and keeps customers better informed.

Read on →

M for Mental Health - Health, Wellness And Fitness

Zoho Bookings helped M for Mental Health manage more appointments as the business grew. Before, Malavika used WhatsApp and other channels, which caused delays and confusion. With Zoho Bookings, clien...ts now self-schedule sessions using booking links. Customizable booking slots and automated reminders save time and prevent double-bookings. Malavika can focus more on counseling and less on scheduling.

Read on →

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions(FAQ)

for Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (25)
Analytics

4.31/5

Read Reviews (816)
Custom Reports

4.05/5

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Product

Zoho Books Banking just got smarter: Heres whats new

Zoho Books has enhanced its Banking module with AI-driven features for smarter automation and improved efficiency. Key updates include AI-powered bank reconciliation, centralized bank rules, Quick Categorize for bulk transactions, and expanded bank feed coverage. These enhancements aim to reduce manual effort, improve accuracy, and provide better control, making financial management more intuitive for businesses.

Product

ZeptoMail's Mail Agent is now Agents!

Zoho ZeptoMail has renamed its "Mail Agents" to "Agents," reflecting a broader vision for the platform's future. This change is part of Zoho's strategy to enhance ZeptoMail's communication capabilities, automation, and integrations. The update is purely nominal, with no changes to existing functionalities or user setups.

Product

ERP software from the builders of world-class products

Zoho has launched Zoho ERP in India, designed to streamline business operations across various industries. The software integrates financials, supply chain, sales, and compliance into a single platform, enhanced by Zia, an AI that provides contextual intelligence. Zoho ERP aims to support businesses of all sizes with adaptable, comprehensive solutions, offering a 14-day free trial for new users.

Product

Zoho Books Launches CT600 & Final Accounts Filing for Micro-Entities in the UK

Zoho Books has launched CT600 and Final Accounts filing capabilities for micro-entities in the UK. This update allows businesses to generate statutory accounts and file Corporation Tax returns directly to HMRC and Companies House. The features include iXBRL export, approval flows, and direct submission, enhancing Zoho Books as a comprehensive accounting platform for tax compliance.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE