Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for." - Brad Kline

Peer review evidence (same sources as the product rating summary)

"...Access emoji menus from anywhere on Zoho Social Zoho Analytics Updates ..." The CRM Zen Show Episode 55 Emoji s Everywhere
"...I am using Zoho Reports to identify KPI's for a sales department and for business analysis...." Peer review by Jeff R, Director of Sales | National Sales Manager
"...One of the best features of Zoho Analytics is the ability to share reports and dashboards with your colleagues and collaborate in real-time...." Zoho Sales Mapping Software - Visualize your Field Data with Sales Mapping

Zoho Analytics, Phocas, ZAP Data Hub, Clicdata, Jedox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

What makes Zoho Analytics ideal for Social Media Analytics?

How can Zoho Analytics enhance your Competitive Intelligence process?

How does Zoho Analytics facilitate Collaboration?

How efficiently Does Zoho Analytics manage your Helpdesk Management?

Why is Zoho Analytics the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Brad Kline

Exec VP

Global Select Advisors

I love the way Zoho Analytics integrates with Zoho CRM. The ease with which the CRM data can be visualized is exactly what I was looking for. Testimonial By Brad Kline
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Ben Walwyn

Chief Technology Officer

Yellow Africa

Zoho Analytics made us more efficient by helping us track our agents' performance—which is the lifeline of our business—our customer repayment rates to predict our cash flow for the future, and to identify potential write-offs for every year, thereby assessing potential risk. Testimonial By Ben Walwyn
 

Tata Consultancy Services (TCS) - IT Services - Very Large

TCS to Deploy Zoho’s ManageEngine ITOps in Sovereign Cloud Platform

Mumbai, India

Tata Consultancy Services (TCS) will deploy Zoho's ManageEngine solutions on its SovereignSecure Cloud platform. This partnership targets government and private enterprises in India, focusing on mana...ging cloud and AI workloads while ensuring data sovereignty. ManageEngine's tools will enhance TCS's ability to offer secure cloud services, supporting India's AI-driven transformation.

Read on →
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Phocas, ZAP Data Hub, Clicdata and Jedox are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Product

UK tax compliance with Zoho Books

Zoho Books enhances its UK edition with comprehensive tax compliance capabilities, integrating directly with HMRC's APIs. It supports various tax filing requirements, including VAT, income tax, self-assessment, corporation tax, and CIS filings. The software offers features like digital recordkeeping, automated tracking, and accountant workflows, ensuring streamlined compliance for UK businesses. Zoho Books is accredited by ICB and ICAEW for its robust security and functionality.

Product

App Spotlight: TDS 26AS Reconciliation for Zoho Books

Zoho has introduced the TDS 26AS Reconciliation extension for Zoho Books, automating the reconciliation of 26AS/Form 168 with company books. This integration allows businesses to flag mismatches, automate data syncing, and save over 40 hours per quarter on manual reconciliation, enhancing tax filing accuracy and efficiency.

Product

Pro Tips: 5 ways to simplify 26AS/Form 168 reconciliation in Zoho Books

Zoho Books integrates with Cappitall Want Network for seamless 26AS/Form 168 reconciliation, enhancing tax compliance and reducing manual errors. This integration automates transaction matching, allowing finance teams to focus on exceptions, ensuring smooth ITR filing.

Partnership

Avinashilingam Institute and Zoho Corporation Sign MoU - Afternoonnews

Zoho Corporation and Avinashilingam Institute signed an MoU to enhance academia-industry collaboration. The partnership aims to integrate academic learning with industry practices, offering students professional exposure and opportunities for knowledge exchange. This initiative will focus on learning, innovation, and capability building, strengthening the connection between academic and industry engagement.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE