Zoho Analytics Overview

Zoho-Analytics is a self-service business intelligence platform that enables dashboard creation and data analysis. Users can sign up for free.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Analytics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Funnel Analysis
  • Campaign Management
  • White Labeling
  • Lead Analytics
  • Engagement Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho Analytics.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Analytics's features include Dashboard, Personalization, Templates, etc. and Zoho Analytics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Zoho Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that w...e used to spend on improving our team's productivity." - Simone Drera

Peer review evidence (same sources as the product rating summary)

"...business intelligence reporting to analyse the company's marketing campaigns...." Peer review by User
"...If you are looking for a capable business intelligence dashboard solution at a cost almost any business can afford, I would definitely recommend Zoho Reports...." Peer review by User
"...The company often leverages collaboration features like email schedulers and alerts to inform clients of any unexpected failures...." Case Study Pulse LLC

Zoho Analytics, Phocas, ZAP Data Hub, Clicdata, Jedox, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Analytics

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Analytics is popular in Information Technology And Services, Manufacturing, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Analytics Customer wins, Customer success stories, Case studies

How can Zoho Analytics enhance your Social Media Analytics process?

How can Zoho Analytics enhance your Competitive Intelligence process?

How does Zoho Analytics address your Collaboration Challenges?

What benefits does Zoho Analytics offer for Helpdesk Management?

How can Zoho Analytics enhance your Communication Management process?

11 buyers and buying teams have used Cuspera to assess how well Zoho Analytics solved their Business Intelligence needs. Cuspera uses 5629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Dr. Joseph Sweeney

Industry Analyst

IBRS

Zoho Analytics has increased our overall sales process. Every Monday morning, our sales people use this platform to see which clients looked at what topics in the past week, match that with projects they're working on, and the salesperson will then make sure they get the right advisor and call the ...client to assist. It helps us to be proactive, understand client priorities, change our research agenda, and know what our clients need to know. This granular visibility to what our clients need, often before the clients know what’s coming up, is a significant change on how we can retain our relevance in this highly competitive industry.

Testimonial By Dr. Joseph Sweeney
CUSTOMERS TESTIMONIALS
Zoho Analytics testimonial

Simone Drera

VP-Business Development

Flexxaire Inc.

Zoho Analytics has reduced the time it takes to do analysis by 90%. Earlier we had to download all the data, cleanse it row by row, and finally do analysis. Now we just import, and then drag and drop as required. It takes just 10% of the time that we used to spend on improving our team's productivi...ty.

Testimonial By Simone Drera
Zoho Analytics testimonial

Khyati Desai

Head HR & Admin

Group Nish

Zoho Analytics saves us 15 hours every week. With this amazing tool we are able to access, analyze, and draw insights from our Zoho Projects data. All that we now have to do is look at our dashboard and we have the numbers ready for us. Testimonial By Khyati Desai
Zoho Analytics testimonial

Dr. Joseph Sweeney

Industry Analyst

IBRS

Zoho Analytics has increased our overall sales process. Every Monday morning, our sales people use this platform to see which clients looked at what topics in the past week, match that with projects they're working on, and the salesperson will then make sure they get the right advisor and call the ...client to assist. It helps us to be proactive, understand client priorities, change our research agenda, and know what our clients need to know. This granular visibility to what our clients need, often before the clients know what’s coming up, is a significant change on how we can retain our relevance in this highly competitive industry.

Testimonial By Dr. Joseph Sweeney
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Creating Tabular Views | Zoho Analytics

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Analytics

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform that analyzes data, creates stunning data visualizations, and discovers hidden insights. It helps small to large organizations get valuable insights from their business data. It is used across various functional areas and by a wide range of users for their reporting and analytics needs. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

It unravels hidden insights, identifies trends, monitors key business metrics, and determines outliers. Transform huge amounts of raw data into actionable reports and dashboards. Zoho Analytics blends data automatically from multiple sources into reports and dashboards, letting users correlate business metrics across these sources.

Some of its features include geo visualization, data alerts, report scheduling, drag-and-drop interface, white labeling, ask zia, data connectors, auto-joined data, and more.

What is Zoho Analytics used for?

Zoho Analytics is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of Zoho Analytics?

Dashboard, Personalization and Templates are some of the top features of Zoho Analytics.

Who uses Zoho Analytics?

Zoho Analytics is used by Information Technology And Services, Manufacturing and Management Consulting among other industries.

What are Zoho Analytics alternatives?

Phocas, ZAP Data Hub, Clicdata and Jedox are popular alternatives for Zoho Analytics.

Where is Zoho Analytics located?

Zoho Analytics is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Analytics for social media analytics and competitive intelligence

Zoho Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (25)
Analytics

4.31/5 ★

Read Reviews (816)
Custom Reports

4.05/5 ★

Read Reviews (1837)

Software Failure Risk Guidance

?

for Zoho Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Analytics

Zoho Corporation Pvt. Ltd News

Product

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

Product

Zoho Books is now ICAEW accredited

Zoho Books has received accreditation from the Institute of Chartered Accountants in England and Wales (ICAEW), affirming its compliance with high standards in accounting software. This accreditation ensures Zoho Books meets stringent technical and functional criteria, enhancing its reliability for businesses and finance professionals in the UK.

Product

Zoho Books Launches Nigeria Edition for Tax Compliance

Zoho launched a Nigeria edition of Zoho Books, integrating local tax compliance features with its cloud-based accounting platform. The software automates VAT and e-invoicing processes, aligning with Nigeria's digital tax administration. It includes AI tools like Ask Zia for financial insights, enhancing compliance and financial management for Nigerian businesses.

Product

Zoho Sign takes a bite of Apple's latest: iOS 27, iPadOS 27, and macOS Golden Gate

Zoho Sign has integrated with Apple's latest operating systems, iOS 27, iPadOS 27, and macOS Golden Gate, enhancing its functionality with features like app resizability, on-device awareness, and Siri AI integration. These updates improve user experience by allowing seamless multitasking, quick access to document information, and voice-command management of agreements.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE