Zoho Billing Overview

Zoho-Subscriptions offers GST billing software for Indian SMEs to streamline billing and ensure tax compliance. A 14-day free trial is available.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Billing.

Other use cases:

  • Payment Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Forecasting
  • Competitive Intelligence
  • Training & Onboarding
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Billing.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zoho Billing Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Billing's features include Widgets, Alerts: Popups & Notifications, and Dashboard. and Zoho Billing support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Zoho Billing analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We are using Zoho for managing subscription payments for a SaaS product and it is working great...." Peer review by Verified Reviewer, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Its built-in subscription management reminders and customer portal keep your customers up to date on their subscription status. ...." Peer review by Mike C., Chairman, Information Services
"...Zoho Subscriptions has basically changed the way we interact with our members and has optimized our process to a point where we save several hours each month in managing our recurring billing & accounting...." Peer review by Gary Cige, Founder, Usine IO
"...Learn more Get key business metrics With 30+ analytic reports, encompassing sales, revenue, churn, and subscription activity, stay two steps ahead with your decision-making...." Online Subscription Billing Software

Zoho Billing, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Billing

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Billing is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Billing Customer wins, Customer success stories, Case studies

How does Zoho Billing facilitate Subscription Management?

What benefits does Zoho Billing offer for Billing And Invoice Management?

What Are the key features of Zoho Billing for Social Media Analytics?

How does Zoho Billing facilitate Payment Management?

How does Zoho Billing facilitate Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Zoho Billing solved their Revenue Management needs. Cuspera uses 493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

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Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

Read on →

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

Zoho Subscriptions evolving to Zoho Billing: an end-to-end billing solution for growing businesses.

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Peers used Zoho Billing for subscription management and billing and invoice management

Zoho Billing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.29/5

Read Reviews (21)
Custom Reports

3.99/5

Read Reviews (71)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.29/5

Read Reviews (21)
Custom Reports

3.99/5

Read Reviews (71)

Software Failure Risk Guidance

?

for Zoho Billing

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Billing

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Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE