Alida Overview
This is a summary of the comprehensive capabilities and benefits of Alida based on over 1063 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Alida, Qualtrics Customer Experience, Cvent online survey, Toluna Start, SurveySparrow NPS, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Alida is right for your needs? Our Cuspera AI engine can evaluate how Alida fits your specific business needs, industry, and context. Get your personalized assessment report today.
Alida supports business activities such as:
- Engaging Conversational Surveys
- Collecting Feedback
- Advertisement
- Market Research
- Product Marketing
Alida can help you with many business goals, such as Improve Customer Satisfaction, Increase Sales & Revenue, Acquire Customers, Improve Brand Engagement, Scale Best Practices, etc. It can help manage these activities if you use Social Media Twitter and Promotions for these needs. As a solution, Alida's capabilities include Embedded Survey Forms, Personalization, and Dashboard.
Alida Media Production Vertical is its biggest customer base.
Reviews
"...If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation...." Peer review by Verified User, Analyst in Corporate, Media Production
Cuspera Reviews
74 buyers and buying teams have used Cuspera to assess how well Alida solved their Customer Feedback Management needs. Cuspera uses 1063 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Increase Sales & Revenue are the most popular business priorities peers achieved using Alida.
Use Cases
Peers recommend Engaging Conversational Surveys , Collecting Feedback , Advertisement , as the business use cases that they have been most satisfied while using Alida.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engaging Conversational Surveys |
4.86/5 ★ |
"...If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation...." Peer review by Verified User, Analyst in Corporate, Media Production |
| engaging and following up |
4.82/5 ★ |
"...If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation...." Peer review by Verified User, Analyst in Corporate, Media Production |
| Collecting Feedback |
4.74/5 ★ |
"...This is important because we re able to give our advertising clients feedback on their investment, and build strategic long-term partnerships...." Peer review by Justin Stone, Director of Research, Bauer Media |
| Measuring CSAT |
4.51/5 ★ |
"...Toyota GB tracks customer satisfaction through various sources (including NPS and UK Car Buyers Survey)...." Case Study TOYOTA |
| measuring net promoter score |
3.89/5 ★ |
"...Toyota GB tracks customer satisfaction through various sources (including NPS and UK Car Buyers Survey)...." Case Study TOYOTA |
| Advertisement with Social Media, Twitter and Promotions |
4.85/5 ★ |
"...Evaluating creative concepts (copy/visual), brand positioning, advertising, promotion effectiveness, priority of new product innovations, category usage and attitudes...." Peer review by Celia T |
| PEER EXPERIENCES | |
|---|---|
| Engaging Conversational Surveys |
4.86/5 ★ |
"...If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation...." Peer review by Verified User, Analyst in Corporate, Media Production |
|
| engaging and following up |
4.86/5 ★ |
| Collecting Feedback |
4.74/5 ★ |
"...This is important because we re able to give our advertising clients feedback on their investment, and build strategic long-term partnerships...." Peer review by Justin Stone, Director of Research, Bauer Media |
|
| Measuring CSAT |
4.74/5 ★ |
| measuring net promoter score |
4.74/5 ★ |
| Advertisement with Social Media, Twitter and Promotions |
4.85/5 ★ |
"...Evaluating creative concepts (copy/visual), brand positioning, advertising, promotion effectiveness, priority of new product innovations, category usage and attitudes...." Peer review by Celia T |
|
33+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1063 insights from peers and experts to help you assess how these Alida use cases fit your Customer Feedback Management needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study VMwareRead More |
|
Case Study AIA SingaporeRead More |
|
Case Study LinkedInRead More |
Video
Alida Surveys: Creating & Editing Surveys
Frequently Asked Questions(FAQ)
for Alida
What is Alida?
What is Alida used for?
What are the top features of Alida?
Who uses Alida?
What are Alida alternatives?
Where is Alida located?
Popular Business Setting
for Alida
Top Industries
- Media Production
- Research
- Retail
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Alida to Improve customer satisfaction and Increase sales & revenue
Alida Alternatives
Peer and Expert Opinion on Features
for Alida
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (105) |
| Personalization | Read Reviews (12) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (105) |
| Personalization | Read Reviews (12) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for Alida
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (108) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (108) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (300) |
| Custom Reports | Read Reviews (130) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (300) |
| Custom Reports | Read Reviews (130) |
Software Failure Risk Guidance
?for Alida
Overall Risk Meter
Top Failure Risks for Alida
Vendor Profile Details
Company Name
Alida
Company Website
https://www.alida.com/HQ Location
Vancouver, British Columbia
Employees
501-1000
Social
Financials
SERIES B
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