QuestionPro Survey Overview

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

Cuspera Reviews

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities peers achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

Use Cases

Peers recommend Feedback Survey , Market Research , Customer Engagement Management , as the business use cases that they have been most satisfied while using QuestionPro Survey.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Feedback Survey

4.98/5

Read Reviews (800)

"...My team has been using QuestionPro for over a year to run surveys with our customers in commercial aviation...." Testimonial by Travis Bouck, Exec Director Marketing, Aerospace, Honeywell Aerospace
measuring net promoter score

4.99/5

Read Reviews (195)

Measuring satisfaction

4.97/5

Read Reviews (130)

Market Research

4.97/5

Read Reviews (152)

"...Furthermore, our project teams offer you many years of experience from countless market research projects as a full service. ..." Case Study Dubai Airports
Customer Engagement Management

4.98/5

Read Reviews (91)

"...Enabling Thales to find a relationship between customer experience and employee engagement...." Case Study Thales
engaging and following up

4.98/5

Read Reviews (77)

PEER EXPERIENCES
Feedback Survey

4.98/5

Read Reviews (800)

"...My team has been using QuestionPro for over a year to run surveys with our customers in commercial aviation...." Testimonial by Travis Bouck, Exec Director Marketing, Aerospace, Honeywell Aerospace
measuring net promoter score

4.98/5

Read Reviews (195)

Measuring satisfaction

4.98/5

Read Reviews (130)

Market Research

4.97/5

Read Reviews (152)

"...Furthermore, our project teams offer you many years of experience from countless market research projects as a full service. ..." Case Study Dubai Airports
Customer Engagement Management

4.98/5

Read Reviews (91)

"...Enabling Thales to find a relationship between customer experience and employee engagement...." Case Study Thales
engaging and following up

4.98/5

Read Reviews (77)

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4313 insights from peers and experts to help you assess how these QuestionPro Survey use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Nino Ninov

Director of Market Research & Analysis

Fairfield Language Technologies

I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my surveys: from basic but vital things like having th...e right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money.

Testimonial By Nino Ninov

Brian Pope

Ph. D. Assistant Professor

Psychology Department Tusculum College

I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now.

Testimonial By Brian Pope

Vince Rocca

CTO

Digital Hands

QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com. Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an affordable price. Testimonial By Vince Rocca
CUSTOMERS TESTIMONIALS

Nino Ninov

Director of Market Research & Analysis

Fairfield Language Technologies

I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my surveys: from basic but vital things like having th...e right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money.

Testimonial By Nino Ninov

Brian Pope

Ph. D. Assistant Professor

Psychology Department Tusculum College

I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now.

Testimonial By Brian Pope

Vince Rocca

CTO

Digital Hands

QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com. Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an affordable price. Testimonial By Vince Rocca

Case Studies

COMPANY CASE STUDIES
Case Study Field Museum

Field Museum conducts online studies using QuestionPro for measuring and aligning culture patterns with success.

Read More
Case Study Google

Learn QuestionPro Market Intelligence Solutions for Google

Read More
Case Study UCSF

Survey Software Solutions for University Research Studies at UCSF

Read More

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used QuestionPro Survey to Measure customer experience and Measure brand loyalty

Peer and Expert Opinion on Features

for QuestionPro Survey

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
White-labeled survey forms

4.42/5

Read Reviews (1013)
Dashboard

2.48/5

Read Reviews (35)
Survey themes library

3.88/5

Read Reviews (26)
AB testing

4.92/5

Read Reviews (25)
Calculator

4.64/5

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
White-labeled survey forms

4.42/5

Read Reviews (1013)
Dashboard

2.48/5

Read Reviews (35)
Survey themes library

3.88/5

Read Reviews (26)
AB testing

4.92/5

Read Reviews (25)
Calculator

4.64/5

Read Reviews (21)

IT and Other Capabilities

for QuestionPro Survey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.36/5

Read Reviews (332)
Data Export

3.69/5

Read Reviews (143)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.36/5

Read Reviews (332)
Data Export

3.69/5

Read Reviews (143)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5

Read Reviews (247)
Email Support

4.92/5

Read Reviews (102)
24/7 Support

4.81/5

Read Reviews (789)
Phone Support

4.62/5

Read Reviews (33)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5

Read Reviews (247)
Email Support

4.92/5

Read Reviews (102)
24/7 Support

4.81/5

Read Reviews (789)
Phone Support

4.62/5

Read Reviews (33)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (419)
Custom Reports

4.40/5

Read Reviews (612)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (419)
Custom Reports

4.40/5

Read Reviews (612)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

Vendor Profile Details

Company Name

QuestionPro

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

Private