QuestionPro Survey Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

Use Cases

Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.

Other use cases:

  • Collect Reviews & Rating
  • Gather Business Intelligence
  • Customer Success Management
  • Social Media Analytics
  • Communication Management
  • Collaboration
  • Contact List Management
See all use cases See less use cases

Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"QuestionPro.com for AppExchange has provided an incredibly powerful and customizable solution for collecting customer feedback via online surveys. The solution provides a seamless integration between QuestionPro.com's web-based survey system and Sal...esforce.com's on-demand CRM system. The QuestionPro.com team was responsive and professional during implementation. We are looking forward to automating data collection across many of our business processes." - Tony Dubitsky

QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

How does QuestionPro Survey address your Feedback Survey Challenges?

What solutions does QuestionPro Survey provide for Market Research?

How does QuestionPro Survey facilitate Customer Engagement Management?

What makes QuestionPro Survey ideal for Collect Reviews & Rating?

How efficiently Does QuestionPro Survey manage your Gather Business Intelligence?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Tony Dubitsky

Manager of Market Research

Great-West Healthcare
QuestionPro.com for AppExchange has provided an incredibly powerful and customizable solution for collecting customer feedback via online surveys. The solution provides a seamless integration between QuestionPro.com's web-based survey system and Salesforce.com's on-demand CRM system. The QuestionPr...o.com team was responsive and professional during implementation. We are looking forward to automating data collection across many of our business processes.

Testimonial By Tony Dubitsky
QuestionPro Survey testimonial

John Knotts

Division 610 President

Air Force Sergeants Association
I want to take a moment to say thank you to your company. Providing our organization with a non-profit waiver to conduct very professional surveys will greatly increase our abilities. I wanted to send out a survey regarding our annual conventions and you provided us the tool to get this done profes...sionally and effectively. I suspect we'll be able to find out a lot more from our members with this one-year waiver and it will be very valuable. Thanks again.

Testimonial By John Knotts
QuestionPro Survey testimonial

Sanja Licina

Research and Methodology Manager

Personified
Question Pro is an extremely user friendly tool, from survey creation to generating reports. There is a wide range of options for how to retrieve the results, which is extremely important because people with different levels of statistical knowledge can all benefit from the findings. Question Pro's... ability to store unlimited amounts of data is also a huge value add to any company that values scientific research.

Testimonial By Sanja Licina
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Tony Dubitsky

Manager of Market Research

Great-West Healthcare
QuestionPro.com for AppExchange has provided an incredibly powerful and customizable solution for collecting customer feedback via online surveys. The solution provides a seamless integration between QuestionPro.com's web-based survey system and Salesforce.com's on-demand CRM system. The QuestionPr...o.com team was responsive and professional during implementation. We are looking forward to automating data collection across many of our business processes.

Testimonial By Tony Dubitsky
QuestionPro Survey testimonial

John Knotts

Division 610 President

Air Force Sergeants Association
I want to take a moment to say thank you to your company. Providing our organization with a non-profit waiver to conduct very professional surveys will greatly increase our abilities. I wanted to send out a survey regarding our annual conventions and you provided us the tool to get this done profes...sionally and effectively. I suspect we'll be able to find out a lot more from our members with this one-year waiver and it will be very valuable. Thanks again.

Testimonial By John Knotts
QuestionPro Survey testimonial

Sanja Licina

Research and Methodology Manager

Personified
Question Pro is an extremely user friendly tool, from survey creation to generating reports. There is a wide range of options for how to retrieve the results, which is extremely important because people with different levels of statistical knowledge can all benefit from the findings. Question Pro's... ability to store unlimited amounts of data is also a huge value add to any company that values scientific research.

Testimonial By Sanja Licina

Case Studies

CASE STUDY Danebury Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide reliable data. They use QuestionPro's research solutions to deliver high-qua...lity data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

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Design

CASE STUDY Turkington Martin

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a user-friendly platform for real-time i...nsights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

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CASE STUDY Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to support complex and simple survey methodolo...gies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

Read more →
Food & Beverages

CASE STUDY HelloFresh

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to conduct projects quickly and independently. The challeng...e was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

Read more →

Video

The online survey software for efficient research

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Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.
lightning

Peers used QuestionPro Survey for Feedback survey and market research

QuestionPro Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE