QuestionPro Survey Overview

Use Cases

Peers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied while using QuestionPro Survey.

Other use cases:

  • Collect Reviews & Rating
  • Gather Business Intelligence
  • Customer Success Management
  • Social Media Analytics
  • Communication Management
  • Collaboration
  • Contact List Management
See all use cases See less use cases

Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities peers achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

QuestionPro Survey Use-Cases and Business Priorities

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc.

Reviews

"QuestionPro is the most user friendly survey tool that my colleagues and I have used. In addition to producing a very intuitive product, the technical and sales support staffs are top notch. They respond to inquiries within 24 hours and typically go... above and beyond the call of duty to assist clients. My agency has been very pleased with the product's quality and the first class service provided by QuestionPro staff." - Laurie Drake

QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, Sogolytics, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

What Are the key features of QuestionPro Survey for Feedback Survey?

QuestionPro allows users to create surveys with various question types, including drop-down menus, Net Promoter Score (NPS), and multiple choice questions. The platform also offers comprehensive reporting capabilities to track customer satisfaction and provides a simple interface to manage survey creation and distribution. Limitations include recruiting and the inability to create a pool of potential recipients.
"...The system scaled very well for a 5,000 sample client survey in Fall of 2006 which was distributed in 6 versions to clients...."

How can QuestionPro Survey enhance your Market Research process?

The platform provides comprehensive tools to conduct various market research projects. Basic features essential for market research are readily available. The platform's effectiveness relies on the validity of the survey data.
"...We use it for very basic market research studies on an ad hoc basis across the organization...."

Why is QuestionPro Survey the best choice for Customer Engagement Management?

What Are the key features of QuestionPro Survey for Collect Reviews & Rating?

What makes QuestionPro Survey ideal for Gather Business Intelligence?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Laurie Drake

Educational Psychologist (Employee Development)

The Federal Government

QuestionPro is the most user friendly survey tool that my colleagues and I have used. In addition to producing a very intuitive product, the technical and sales support staffs are top notch. They respond to inquiries within 24 hours and typically go above and beyond the call of duty to assist clien...ts. My agency has been very pleased with the product's quality and the first class service provided by QuestionPro staff.

Testimonial By Laurie Drake
QuestionPro Survey testimonial

Neharika Vohra

Professor, Organizational Behavior Area,

Indian Institute of Management

I have used QuestionPro on three different occasions. On each occasion I had multiple questions in multiple formats and it was sent to more than 500 respondents. We found QuestionPro reliable and consistent in the various aspects of questionnaire administration-creating the questionnaire in the des...ired format, providing access to the respondents, collecting data at the backend, and then collating it. I think QuestionPro is a powerful tool for every researcher and management professional.

Testimonial By Neharika Vohra
QuestionPro Survey testimonial

Lauren Tucker

Vice President, Group Planning Director

The Martin Agency

QuestionPro offers consumer researchers a balance of flexibility and sophistication that is hard to find in other online survey services. This results in much more robust quantitative consumer insights that are critical to supporting relevant brand strategies and messages. Add to this QuestionPro's... high level of customer service, attention to detail and efficiency and you've got a great marketing research partner that you can depend on time and time again.

Testimonial By Lauren Tucker
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Laurie Drake

Educational Psychologist (Employee Development)

The Federal Government

QuestionPro is the most user friendly survey tool that my colleagues and I have used. In addition to producing a very intuitive product, the technical and sales support staffs are top notch. They respond to inquiries within 24 hours and typically go above and beyond the call of duty to assist clien...ts. My agency has been very pleased with the product's quality and the first class service provided by QuestionPro staff.

Testimonial By Laurie Drake
QuestionPro Survey testimonial

Neharika Vohra

Professor, Organizational Behavior Area,

Indian Institute of Management

I have used QuestionPro on three different occasions. On each occasion I had multiple questions in multiple formats and it was sent to more than 500 respondents. We found QuestionPro reliable and consistent in the various aspects of questionnaire administration-creating the questionnaire in the des...ired format, providing access to the respondents, collecting data at the backend, and then collating it. I think QuestionPro is a powerful tool for every researcher and management professional.

Testimonial By Neharika Vohra
QuestionPro Survey testimonial

Lauren Tucker

Vice President, Group Planning Director

The Martin Agency

QuestionPro offers consumer researchers a balance of flexibility and sophistication that is hard to find in other online survey services. This results in much more robust quantitative consumer insights that are critical to supporting relevant brand strategies and messages. Add to this QuestionPro's... high level of customer service, attention to detail and efficiency and you've got a great marketing research partner that you can depend on time and time again.

Testimonial By Lauren Tucker

Case Studies

COMPANY CASE STUDIES
QuestionPro Survey case study
Case Study University of Tennessee, Knoxville

The Univesity of Tennessee needed a reliable and cost effective replacement to their existing Research and Survey software

Read More
QuestionPro Survey case study
Case Study National Health Insurance Bahamas

A leading insurance provider conducts online surveys to collect data and improve healthcare facilities.

Read More
QuestionPro Survey case study
Case Study National Heart Lung and Blood Institute

Learn how National Heart Lung and Blood Institute uses Questionpro to improve the customer service and business processes.

Read More

Video

The online survey software for efficient research

Video Thumbnail

Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey and Sogolytics are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.
lightning

Peers used QuestionPro Survey to Feedback survey and market research

Other Capabilities

for QuestionPro Survey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5

Read Reviews (326)
Data Export

3.66/5

Read Reviews (141)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5

Read Reviews (326)
Data Export

3.66/5

Read Reviews (141)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (412)
Custom Reports

4.38/5

Read Reviews (601)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (412)
Custom Reports

4.38/5

Read Reviews (601)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

Vendor Profile Details

Company Name

QuestionPro

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE