QuestionPro Survey Overview

This is a summary of the comprehensive capabilities and benefits of QuestionPro Survey based on over 4229 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, Sogolytics, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if QuestionPro Survey is right for your needs? Our Cuspera AI engine can evaluate how QuestionPro Survey fits your specific business needs, industry, and context. Get your personalized assessment report today.

QuestionPro Survey supports business goals such as:

  • Measure Customer Experience
  • Measure Brand Loyalty
  • Measure Employee Experience
  • Assess Risk Exposure

QuestionPro Survey can help you with many activities, such as Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, Gather Business Intelligence, etc. As a solution, QuestionPro Survey's capabilities include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc.

QuestionPro Survey was founded in 2002. Research Vertical is its biggest customer base.

Reviews

"As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publi...cations. The free non-profit license helped us get started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team! " - Ruxandra Giura

Cuspera Reviews

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities peers achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

Use Cases

Peers recommend Feedback Survey , Market Research , Customer Engagement Management , as the business use cases that they have been most satisfied while using QuestionPro Survey.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Feedback Survey

4.99/5

Read Reviews (783)

"...We have been using it to collect information for a variety of forms we need filled out along with customer surveys...."
measuring net promoter score

4.98/5

Read Reviews (191)

"...QuestionPro helped Thales gather customer experience data for its airline customers and enabled them to distinguish promoters and detractors with an NPS survey...."
Measuring satisfaction

4.98/5

Read Reviews (127)

"...We use it for CSAT surveys, new team member surveys, marketing surveys, and more...."
Market Research

4.96/5

Read Reviews (149)

"...As a marketing researcher's package, with the range of reporting options, QuestionPro is a service I strongly recommend to others...."
Customer Engagement Management

4.98/5

Read Reviews (89)

"...a follow-up issue that I was really concerned about and our account rep got back to me with the information I was looking for in less than an hour...."
engaging and following up

4.98/5

Read Reviews (76)

"...Follow-up emails...."
PEER EXPERIENCES
Feedback Survey

4.99/5

Read Reviews (783)

"...We have been using it to collect information for a variety of forms we need filled out along with customer surveys...." Peer review by Melissa V., Vice President, Business Development (HCM, Payroll Processing, HR Outsourcing, 401(k) Mgmt)
measuring net promoter score

4.99/5

Read Reviews (191)

Measuring satisfaction

4.99/5

Read Reviews (127)

Market Research

4.96/5

Read Reviews (149)

"...As a marketing researcher's package, with the range of reporting options, QuestionPro is a service I strongly recommend to others...." Peer review by Philip DERHAM, Research
Customer Engagement Management

4.98/5

Read Reviews (89)

"...a follow-up issue that I was really concerned about and our account rep got back to me with the information I was looking for in less than an hour...." Peer review by Michael F., Director, Virginia Commonwealth University
engaging and following up

4.98/5

Read Reviews (76)

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4229 insights from peers and experts to help you assess how these QuestionPro Survey use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ruxandra Giura

Webmaster

The Wildlife Society

As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publications. The free non-profit license helped us get... started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team!

Testimonial By Ruxandra Giura

Alan W. Shindel

M.D., Dept of Urology

University of California, San Francisco

Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. Testimonial By Alan W. Shindel

Benner Ulrich

Associate Director

UBS Investment Bank

As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys. Testimonial By Benner Ulrich
CUSTOMERS TESTIMONIALS

Ruxandra Giura

Webmaster

The Wildlife Society

As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publications. The free non-profit license helped us get... started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team!

Testimonial By Ruxandra Giura

Alan W. Shindel

M.D., Dept of Urology

University of California, San Francisco

Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. Testimonial By Alan W. Shindel

Benner Ulrich

Associate Director

UBS Investment Bank

As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys. Testimonial By Benner Ulrich

Case Studies

COMPANY CASE STUDIES
Case Study American Cancer Society

Learn how QuestionPro helps the American Cancer Society save lives

Read More
Case Study University of Tennessee, Knoxville

The Univesity of Tennessee needed a reliable and cost effective replacement to their existing Research and Survey software

Read More
Case Study Gannett

QuestionPro Communities platform helps drive a $250,000 local revenue win for Gannett!

Read More

Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey and Sogolytics are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used QuestionPro Survey to Measure customer experience and Measure brand loyalty

Peer and Expert Opinion on Features

for QuestionPro Survey

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
White-labeled survey forms

4.43/5

Read Reviews (992)
Dashboard

2.42/5

Read Reviews (35)
Survey themes library

3.86/5

Read Reviews (25)
AB testing

4.92/5

Read Reviews (24)
Calculator

4.63/5

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
White-labeled survey forms

4.43/5

Read Reviews (992)
Dashboard

2.42/5

Read Reviews (35)
Survey themes library

3.86/5

Read Reviews (25)
AB testing

4.92/5

Read Reviews (24)
Calculator

4.63/5

Read Reviews (21)

IT and Other Capabilities

for QuestionPro Survey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5

Read Reviews (326)
Data Export

3.66/5

Read Reviews (141)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5

Read Reviews (326)
Data Export

3.66/5

Read Reviews (141)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5

Read Reviews (242)
Email Support

4.92/5

Read Reviews (100)
24/7 Support

4.81/5

Read Reviews (773)
Phone Support

4.61/5

Read Reviews (33)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5

Read Reviews (242)
Email Support

4.92/5

Read Reviews (100)
24/7 Support

4.81/5

Read Reviews (773)
Phone Support

4.61/5

Read Reviews (33)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (412)
Custom Reports

4.38/5

Read Reviews (601)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5

Read Reviews (9)
Analytics

4.71/5

Read Reviews (412)
Custom Reports

4.38/5

Read Reviews (601)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

Vendor Profile Details

Company Name

QuestionPro

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE