QuestionPro Survey Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

Use Cases

Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.

Other use cases:

  • Collect Reviews & Rating
  • Gather Business Intelligence
  • Customer Success Management
  • Social Media Analytics
  • Communication Management
  • Collaboration
  • Contact List Management
See all use cases See less use cases

Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publi...cations. The free non-profit license helped us get started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team!" - Ruxandra Giura

QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

How can QuestionPro Survey enhance your Feedback Survey process?

How can QuestionPro Survey enhance your Market Research process?

What makes QuestionPro Survey ideal for Customer Engagement Management?

What benefits does QuestionPro Survey offer for Collect Reviews & Rating?

How does QuestionPro Survey address your Gather Business Intelligence Challenges?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Ruxandra Giura

Webmaster

The Wildlife Society

As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publications. The free non-profit license helped us get... started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team!

Testimonial By Ruxandra Giura
QuestionPro Survey testimonial

Randy Evans

PhD Assistant Professor

University of Tennessee at Chattanooga

As a social scientist, having the ability to conduct survey research is essential. I have been pleased with survey design options and easy to navigate user interface. Collecting data via QuestionPro has made my life less complicated and me more productive. Testimonial By Randy Evans
QuestionPro Survey testimonial

Sharanya Ramesh

Market Research Analyst

Instapage

QuestionPro has been a reliable partner in our journey as we go about executing research projects that have been an integral component in our decision making process. The research conducted using the platform has helped us deliver insightful reports to our top management. A highlight of QuestionPro... is the customer success team who are not only responsive but have strong research knowledge to understand issues and proactively provide their insights.

Testimonial By Sharanya Ramesh
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Ruxandra Giura

Webmaster

The Wildlife Society

As a professional association, The Wildlife Society is all about finding out how to best serve its members. QuestionPro helped us survey our members to collect data much needed for our future planning and development of membership benefits and publications. The free non-profit license helped us get... started and then QuestionPro worked with us to find a license that fits both our needs and our budget. Thank you QuestionPro team!

Testimonial By Ruxandra Giura
QuestionPro Survey testimonial

Randy Evans

PhD Assistant Professor

University of Tennessee at Chattanooga

As a social scientist, having the ability to conduct survey research is essential. I have been pleased with survey design options and easy to navigate user interface. Collecting data via QuestionPro has made my life less complicated and me more productive. Testimonial By Randy Evans
QuestionPro Survey testimonial

Sharanya Ramesh

Market Research Analyst

Instapage

QuestionPro has been a reliable partner in our journey as we go about executing research projects that have been an integral component in our decision making process. The research conducted using the platform has helped us deliver insightful reports to our top management. A highlight of QuestionPro... is the customer success team who are not only responsive but have strong research knowledge to understand issues and proactively provide their insights.

Testimonial By Sharanya Ramesh

Case Studies

CASE STUDY Danebury Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide reliable data. They use QuestionPro's research solutions to deliver high-qua...lity data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

Food & Beverages

CASE STUDY HelloFresh

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to conduct projects quickly and independently. The challeng...e was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

CASE STUDY Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to support complex and simple survey methodolo...gies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

Design

CASE STUDY Turkington Martin

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a user-friendly platform for real-time i...nsights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

Video

The online survey software for efficient research

Video Thumbnail

Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.
lightning

Peers used QuestionPro Survey for Feedback survey and market research

QuestionPro Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

QuestionPro Survey Software News

Executive

QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...

QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening QuestionPros management team to drive growth in survey software and insights solutions.

Partnership

QuestionPro and PerformancePoint LLC Partner to Drive - GlobeNewswire

QuestionPro and PerformancePoint LLC have formed a strategic partnership to deliver integrated solutions for organizational transformation. By combining QuestionPros employee experience and data management platform with PerformancePoints expertise in leadership and culture consulting, the partnership offers real-time analytics and actionable insights. This collaboration aims to help businesses drive cultural change and improve both employee and customer experiences through data-driven decision-making.

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE