QuestionPro Survey Overview
QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.
Use Cases
Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.
Business Priorities
Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.
QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data
QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"As a social scientist, having the ability to conduct survey research is essential. I have been pleased with survey design options and easy to navigate user interface. Collecting data via QuestionPro has made my life less complicated and me more prod...uctive." - Randy Evans
QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for QuestionPro Survey
Top Industries
- Research
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
QuestionPro Survey Customer wins, Customer success stories, Case studies
Why is QuestionPro Survey the best choice for Feedback Survey?
How does QuestionPro Survey facilitate Market Research?
How does QuestionPro Survey facilitate Customer Engagement Management?
Why is QuestionPro Survey the best choice for Collect Reviews & Rating?
How can QuestionPro Survey enhance your Gather Business Intelligence process?
28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As a social scientist, having the ability to conduct survey research is essential. I have been pleased with survey design options and easy to navigate user interface. Collecting data via QuestionPro has made my life less complicated and me more productive. Testimonial By Randy Evans |
|
When it came time to conduct our yearly Customer Service Satisfaction surveys we decided not only to move to an on-line format, but to also expand out customer selection tenfold. Question Pro was the best solution for us because of its amazingly easy survey creation tools as well as the dynamic sid...e-by-side matrix questions. The side-by-side matrix questions allow us to analyze the gap between our customer's perceived importance and their satisfaction with a particular aspect of our service. Having this valuable data allows us to continually improve our service and our customer's satisfaction. Question Pro's reporting capabilities have also made my job much quicker and easier then it ever was before. |
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Atlas has used QuestionPro extensively in 2006 within the Atlas Learning group which provides training services to clients and within the Marketing department for client surveys. The use of the service allowed Atlas Learning to monitor client satisfaction immediately after training sessions in our ...computer labs and again within 60 days to compare progress clients made utilizing our applications. By obtaining immediate feedback and then merging this data with the building database of client responses to training, the staff has been able to respond to suggestions and requests quickly throughout the year, while building a picture of client satisfaction over time. The system scaled very well for a 5,000 sample client survey in Fall of 2006 which was distributed in 6 versions to clients. This major survey also utilized advanced features of the QuestionPro product to incorporate branching on several questions. The ability to merge these surveys for aggregate results was particularly helpful as was the ability to see real-time reports daily as surveys were received. There were no reports of problems with the survey from any clients - a testimony to the system's reliability. The survey system is utilized by several Atlas staff and required a minimum of time to learn to be able to design and format complex surveys for internal and external use. The statistical analysis is more than sufficient for business use and provides an array of options with rapid reporting capability and a minimum of advanced statistical background by the staff. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Randy Evans PhD Assistant Professor University of Tennessee at Chattanooga |
As a social scientist, having the ability to conduct survey research is essential. I have been pleased with survey design options and easy to navigate user interface. Collecting data via QuestionPro has made my life less complicated and me more productive. Testimonial By Randy Evans |
|
Amy K Lang Quality compliance and development coordinator Livingston Managed Services |
When it came time to conduct our yearly Customer Service Satisfaction surveys we decided not only to move to an on-line format, but to also expand out customer selection tenfold. Question Pro was the best solution for us because of its amazingly easy survey creation tools as well as the dynamic sid...e-by-side matrix questions. The side-by-side matrix questions allow us to analyze the gap between our customer's perceived importance and their satisfaction with a particular aspect of our service. Having this valuable data allows us to continually improve our service and our customer's satisfaction. Question Pro's reporting capabilities have also made my job much quicker and easier then it ever was before. |
|
Cliff Butler, Ph.D Senior Training Manager Atlas DMT |
Atlas has used QuestionPro extensively in 2006 within the Atlas Learning group which provides training services to clients and within the Marketing department for client surveys. The use of the service allowed Atlas Learning to monitor client satisfaction immediately after training sessions in our ...computer labs and again within 60 days to compare progress clients made utilizing our applications. By obtaining immediate feedback and then merging this data with the building database of client responses to training, the staff has been able to respond to suggestions and requests quickly throughout the year, while building a picture of client satisfaction over time. The system scaled very well for a 5,000 sample client survey in Fall of 2006 which was distributed in 6 versions to clients. This major survey also utilized advanced features of the QuestionPro product to incorporate branching on several questions. The ability to merge these surveys for aggregate results was particularly helpful as was the ability to see real-time reports daily as surveys were received. There were no reports of problems with the survey from any clients - a testimony to the system's reliability. The survey system is utilized by several Atlas staff and required a minimum of time to learn to be able to design and format complex surveys for internal and external use. The statistical analysis is more than sufficient for business use and provides an array of options with rapid reporting capability and a minimum of advanced statistical background by the staff. |
The online survey software for efficient research
Frequently Asked Questions(FAQ)
for QuestionPro Survey
What is QuestionPro Survey?
QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.
It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.
Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.
What is QuestionPro Survey used for?
What are the top features of QuestionPro Survey?
Who uses QuestionPro Survey?
What are QuestionPro Survey alternatives?
Where is QuestionPro Survey located?
Peers used QuestionPro Survey for Feedback survey and market research
QuestionPro Survey Competitors
QuestionPro Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
QuestionPro Survey Integrations
QuestionPro Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for QuestionPro Survey
Software Failure Risk Guidance
?for QuestionPro Survey
Overall Risk Meter
Top Failure Risks for QuestionPro Survey
QuestionPro Survey Software Profile
Company Name
QuestionPro Survey Software
Company Website
https://www.questionpro.com/Year Founded
2002
HQ Location
9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA
Employees
251-500
Social
Financials
PRIVATE
