QuestionPro Survey Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

Use Cases

Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.

Other use cases:

  • Collect Reviews & Rating
  • Gather Business Intelligence
  • Customer Success Management
  • Social Media Analytics
  • Communication Management
  • Collaboration
  • Contact List Management
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Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc.

Reviews

"QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionP...ro has to offer." - Jennifer Stone Simmons

QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, Sogolytics, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

How can QuestionPro Survey enhance your Feedback Survey process?

QuestionPro allows users to create surveys with various question types, including drop-down menus, Net Promoter Score (NPS), and multiple choice questions. The platform also offers comprehensive reporting capabilities to track customer satisfaction and provides a simple interface to manage survey creation and distribution. Limitations include recruiting and the inability to create a pool of potential recipients.
"...The system scaled very well for a 5,000 sample client survey in Fall of 2006 which was distributed in 6 versions to clients...." Testimonial by Cliff Butler, Ph.D, Senior Training Manager, Atlas DMT

What benefits does QuestionPro Survey offer for Market Research?

The platform provides comprehensive tools to conduct various market research projects. Basic features essential for market research are readily available. The platform's effectiveness relies on the validity of the survey data.
"...Learn about MaxDiff Analysis, its market research applications, and how top marketing strategists implement MaxDiff Questions to understand their target market s decision-making psychology. ..." Case Study Adecco

How can QuestionPro Survey enhance your Customer Engagement Management process?

What makes QuestionPro Survey ideal for Collect Reviews & Rating?

What benefits does QuestionPro Survey offer for Gather Business Intelligence?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Jennifer Stone Simmons

Communications and Technology Director

SCACPA
QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionPro has to offer. Testimonial By Jennifer Stone Simmons
QuestionPro Survey testimonial

Domnic Jones

Principal UX Specialist

iRobot
We use QuestionPro Audience to get quick answers to complicated questions regarding consumers, our brand and our markets. QuestionPro Audience's expert support helps us launch surveys on a very short notice, & the online dashboard helps us easily analyze responses and visualize the results. Testimonial By Domnic Jones
QuestionPro Survey testimonial

Arlisa G. Spaulding

MSBC Administrative Office Coordinator

Spalding University
We have been utilizing Question Pro Surveys as a means to collect data for our department accreditation. The surveys are quick to put together and easy to execute. I am looking forward to learning more about the exciting new features. Testimonial By Arlisa G. Spaulding
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Jennifer Stone Simmons

Communications and Technology Director

SCACPA
QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionPro has to offer. Testimonial By Jennifer Stone Simmons
QuestionPro Survey testimonial

Domnic Jones

Principal UX Specialist

iRobot
We use QuestionPro Audience to get quick answers to complicated questions regarding consumers, our brand and our markets. QuestionPro Audience's expert support helps us launch surveys on a very short notice, & the online dashboard helps us easily analyze responses and visualize the results. Testimonial By Domnic Jones
QuestionPro Survey testimonial

Arlisa G. Spaulding

MSBC Administrative Office Coordinator

Spalding University
We have been utilizing Question Pro Surveys as a means to collect data for our department accreditation. The surveys are quick to put together and easy to execute. I am looking forward to learning more about the exciting new features. Testimonial By Arlisa G. Spaulding

Case Studies

COMPANY CASE STUDIES
QuestionPro Survey case study

eTown
Case Study eTown

Integrated Panel Management Solutions for eTown Panel

Read More
QuestionPro Survey case study

Zynga
Case Study Zynga

Learn how QuestionPro provided Conjoint Analysis and survey software solutions for online gaming company Zynga

Read More
QuestionPro Survey case study

Google
Case Study Google

Learn QuestionPro Market Intelligence Solutions for Google

Read More

Video

The online survey software for efficient research

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Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey and Sogolytics are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.
lightning

Peers used QuestionPro Survey for Feedback survey and market research

QuestionPro Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)

QuestionPro Survey Integrations

QuestionPro Survey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.35/5 ★

Read Reviews (326)
Data Export

3.66/5 ★

Read Reviews (141)

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

QuestionPro Profile

Company Name

QuestionPro

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE