QuestionPro Survey Overview
This is a summary of the comprehensive capabilities and benefits of QuestionPro Survey based on over 4229 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, Sogolytics, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if QuestionPro Survey is right for your needs? Our Cuspera AI engine can evaluate how QuestionPro Survey fits your specific business needs, industry, and context. Get your personalized assessment report today.
QuestionPro Survey supports business activities such as:
- Feedback Survey
- Market Research
- Customer Engagement Management
- Collect Reviews & Rating
- Gather Business Intelligence
QuestionPro Survey can help you with many business goals, such as Measure Customer Experience, Measure Brand Loyalty, Measure Employee Experience, and Assess Risk Exposure. As a solution, QuestionPro Survey's capabilities include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc.
QuestionPro Survey was founded in 2002. Research Vertical is its biggest customer base.
Reviews
"QuestionPro is helping us to save lives. One survey at a time. " - Melissa Rittase
Cuspera Reviews
28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities peers achieved using QuestionPro Survey.
Use Cases
Peers recommend Feedback Survey , Market Research , Customer Engagement Management , as the business use cases that they have been most satisfied while using QuestionPro Survey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Feedback Survey |
4.99/5 ★ |
"...I can hear the voice of our customers by making surveys and having live results...." Peer review by Tigran G., Product Owner, Internet |
| measuring net promoter score |
4.98/5 ★ |
"...Measuring U, 10 Things to Know About the Single Ease Question (SEQ) https://measuringu.com/seq10/ Measuring U, SUS Guide & Calculator Package, https://measuringu.com/product/suspack/ NNG, Beyond the NPS: Measuring the Perceived Usability with the SUS, NASA-TLX, and the Single Ease Question..." Two Ways to Quantify User Experience |
| Measuring satisfaction |
4.98/5 ★ |
"...QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com...." Case Study Digital Hands |
| Market Research |
4.96/5 ★ |
"...QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job...." Testimonial by Nino Ninov, Director of Market Research & Analysis, Fairfield Language Technologies |
| Customer Engagement Management |
4.98/5 ★ |
"...Whether you re finding out how a particular project went, how users interface with your web site, or collecting suggestions for an upcoming engagement, it is important to maintain industry survey best practices...." Case Study Career Builder |
| engaging and following up |
4.98/5 ★ |
"...a follow-up issue that I was really concerned about and our account rep got back to me with the information I was looking for in less than an hour...." Peer review by Michael F., Director |
| PEER EXPERIENCES | |
|---|---|
| Feedback Survey |
4.99/5 ★ |
"...I can hear the voice of our customers by making surveys and having live results...." Peer review by Tigran G., Product Owner, Internet |
|
| measuring net promoter score |
4.99/5 ★ |
| Measuring satisfaction |
4.99/5 ★ |
| Market Research |
4.96/5 ★ |
"...QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job...." Testimonial by Nino Ninov, Director of Market Research & Analysis, Fairfield Language Technologies |
|
| Customer Engagement Management |
4.98/5 ★ |
"...Whether you re finding out how a particular project went, how users interface with your web site, or collecting suggestions for an upcoming engagement, it is important to maintain industry survey best practices...." Case Study Career Builder |
|
| engaging and following up |
4.98/5 ★ |
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4229 insights from peers and experts to help you assess how these QuestionPro Survey use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
QuestionPro is helping us to save lives. One survey at a time. Testimonial By Melissa Rittase |
|
QuestionPro provides a user-friendly and stream-lined approach to survey creation. Its unique, multi-faceted feature set enhances our research in behavioral science by allowing our research team to collect richer data to analyze. Collecting this type of data with other free survey software offered ...on the web would have been impossible! |
|
The flexible and responsive project management meets our requirements for the short-term nature and speed of studies to a high degree. The quality and proactivity of the project support as well as the speed in the implementation of the reporting also meets the highest demands. Testimonial By Dr. Josef K ster |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Melissa Rittase Scientist, Department of Population Science American Cancer Society |
QuestionPro is helping us to save lives. One survey at a time. Testimonial By Melissa Rittase |
|
Candice L. Odgers Professor of Psychology & Social Behavior University of California, Irvine |
QuestionPro provides a user-friendly and stream-lined approach to survey creation. Its unique, multi-faceted feature set enhances our research in behavioral science by allowing our research team to collect richer data to analyze. Collecting this type of data with other free survey software offered ...on the web would have been impossible! |
|
Dr. Josef K ster Team leader customer segmentation, customer foresight and innovation studies BMW |
The flexible and responsive project management meets our requirements for the short-term nature and speed of studies to a high degree. The quality and proactivity of the project support as well as the speed in the implementation of the reporting also meets the highest demands. Testimonial By Dr. Josef K ster |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study University of Tennessee, KnoxvilleRead More |
|
Case Study KohlerRead More |
|
Case Study UCSFRead More |
Frequently Asked Questions(FAQ)
for QuestionPro Survey
What is QuestionPro Survey?
What is QuestionPro Survey used for?
What are the top features of QuestionPro Survey?
Who uses QuestionPro Survey?
What are QuestionPro Survey alternatives?
Where is QuestionPro Survey located?
Popular Business Setting
for QuestionPro Survey
Top Industries
- Research
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used QuestionPro Survey to Measure customer experience and Measure brand loyalty
QuestionPro Survey Alternatives
Peer and Expert Opinion on Features
for QuestionPro Survey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| White-labeled survey forms | Read Reviews (992) |
| Dashboard | Read Reviews (35) |
| Survey themes library | Read Reviews (25) |
| AB testing | Read Reviews (24) |
| Calculator | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| White-labeled survey forms | Read Reviews (992) |
| Dashboard | Read Reviews (35) |
| Survey themes library | Read Reviews (25) |
| AB testing | Read Reviews (24) |
| Calculator | Read Reviews (21) |
IT and Other Capabilities
for QuestionPro Survey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (326) |
| Data Export | Read Reviews (141) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (326) |
| Data Export | Read Reviews (141) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (242) |
| Email Support | Read Reviews (100) |
| 24/7 Support | Read Reviews (773) |
| Phone Support | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (242) |
| Email Support | Read Reviews (100) |
| 24/7 Support | Read Reviews (773) |
| Phone Support | Read Reviews (33) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
Software Failure Risk Guidance
?for QuestionPro Survey
Overall Risk Meter
Top Failure Risks for QuestionPro Survey
Vendor Profile Details
HQ Location
9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for QuestionPro Survey
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
QuestionPro Survey may get in touch with you regarding your request.
Request Custom Quote
QuestionPro will get in touch with you regarding your request.