QuestionPro Survey Overview
QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.
It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.
Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.
Cuspera Reviews
28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities peers achieved using QuestionPro Survey.
Use Cases
Peers recommend Feedback Survey , Market Research , Customer Engagement Management , as the business use cases that they have been most satisfied while using QuestionPro Survey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Feedback Survey |
4.98/5 ★ |
"...My team has been using QuestionPro for over a year to run surveys with our customers in commercial aviation...." Testimonial by Travis Bouck, Exec Director Marketing, Aerospace, Honeywell Aerospace |
| measuring net promoter score |
4.99/5 ★ |
|
| Measuring satisfaction |
4.97/5 ★ |
|
| Market Research |
4.97/5 ★ |
"...Furthermore, our project teams offer you many years of experience from countless market research projects as a full service. ..." Case Study Dubai Airports |
| Customer Engagement Management |
4.98/5 ★ |
"...Enabling Thales to find a relationship between customer experience and employee engagement...." Case Study Thales |
| engaging and following up |
4.98/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Feedback Survey |
4.98/5 ★ |
"...My team has been using QuestionPro for over a year to run surveys with our customers in commercial aviation...." Testimonial by Travis Bouck, Exec Director Marketing, Aerospace, Honeywell Aerospace |
|
| measuring net promoter score |
4.98/5 ★ |
| Measuring satisfaction |
4.98/5 ★ |
| Market Research |
4.97/5 ★ |
"...Furthermore, our project teams offer you many years of experience from countless market research projects as a full service. ..." Case Study Dubai Airports |
|
| Customer Engagement Management |
4.98/5 ★ |
"...Enabling Thales to find a relationship between customer experience and employee engagement...." Case Study Thales |
|
| engaging and following up |
4.98/5 ★ |
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4313 insights from peers and experts to help you assess how these QuestionPro Survey use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my surveys: from basic but vital things like having th...e right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money. |
|
I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now. |
|
QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com. Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an affordable price. Testimonial By Vince Rocca |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nino Ninov Director of Market Research & Analysis Fairfield Language Technologies |
I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my surveys: from basic but vital things like having th...e right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money. |
|
Brian Pope Ph. D. Assistant Professor Psychology Department Tusculum College |
I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now. |
|
Vince Rocca CTO Digital Hands |
QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com. Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an affordable price. Testimonial By Vince Rocca |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Field MuseumRead More |
|
Case Study GoogleRead More |
|
Case Study UCSFRead More |
Popular Business Setting
for QuestionPro Survey
Top Industries
- Research
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used QuestionPro Survey to Measure customer experience and Measure brand loyalty
QuestionPro Survey Alternatives
Peer and Expert Opinion on Features
for QuestionPro Survey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| White-labeled survey forms | Read Reviews (1013) |
| Dashboard | Read Reviews (35) |
| Survey themes library | Read Reviews (26) |
| AB testing | Read Reviews (25) |
| Calculator | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| White-labeled survey forms | Read Reviews (1013) |
| Dashboard | Read Reviews (35) |
| Survey themes library | Read Reviews (26) |
| AB testing | Read Reviews (25) |
| Calculator | Read Reviews (21) |
IT and Other Capabilities
for QuestionPro Survey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (332) |
| Data Export | Read Reviews (143) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (332) |
| Data Export | Read Reviews (143) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (247) |
| Email Support | Read Reviews (102) |
| 24/7 Support | Read Reviews (789) |
| Phone Support | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (247) |
| Email Support | Read Reviews (102) |
| 24/7 Support | Read Reviews (789) |
| Phone Support | Read Reviews (33) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (419) |
| Custom Reports | Read Reviews (612) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (419) |
| Custom Reports | Read Reviews (612) |
Software Failure Risk Guidance
?for QuestionPro Survey
Overall Risk Meter
Top Failure Risks for QuestionPro Survey
Vendor Profile Details
HQ Location
9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA
Employees
251-500
Social
Financials
Private
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