QuestionPro Survey Overview
QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.
Use Cases
Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.
Business Priorities
Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.
QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data
QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys." - Benner Ulrich
QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for QuestionPro Survey
Top Industries
- Research
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on QuestionPro Survey Use Cases
How efficiently Does QuestionPro Survey manage your Feedback Survey?
What benefits does QuestionPro Survey offer for Market Research?
How does QuestionPro Survey facilitate Customer Engagement Management?
What makes QuestionPro Survey ideal for Collect Reviews & Rating?
How does QuestionPro Survey address your Gather Business Intelligence Challenges?
22+ more Business Use Cases
28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys. Testimonial By Benner Ulrich |
|
Our earlier process was extremely time-intensive, and as a result, we were not able to address customers' concerns at the critical point, -- It was more rear view mirror analysis. With QuestionPro's service, I am able to see at any point of the day or month where we stand, and make adjustments imme...diately to resolve problems or make our site better. |
|
We currently have about 15 -20 users in various departments using the tool for their own team info, and personal project surveys. etc.. One of the media guys is just getting ready to use the survey in a 2 question popup for our web site users. I can tell you what my experience has been with using t...he tool so far while creating a survey for the Comm team. Overall, the tool has served it's primary function pretty well for us, which is to gather data from users and compile it into a central report. It's fairly easy to use and doesn't require a lot of in-depth training to get going. That's a great thing. There are a lot of great functions built into the tool as well, like the custom reporting options, and ability to administer accounts to others. The real-time CSR is also a HUGE help. Kudos on that one. They were able to direct me to links for answers I needed and when I could not do something myself, they fixed it on the back end (like removing the Nelnet graphic from the pre-formatted template they made for us). |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Benner Ulrich Associate Director UBS Investment Bank |
As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys. Testimonial By Benner Ulrich |
|
Preeti Nathan Customer Insight Manager Safeway.com |
Our earlier process was extremely time-intensive, and as a result, we were not able to address customers' concerns at the critical point, -- It was more rear view mirror analysis. With QuestionPro's service, I am able to see at any point of the day or month where we stand, and make adjustments imme...diately to resolve problems or make our site better. |
|
Carrie Frasier-Rothe Project Manager Nelnet |
We currently have about 15 -20 users in various departments using the tool for their own team info, and personal project surveys. etc.. One of the media guys is just getting ready to use the survey in a 2 question popup for our web site users. I can tell you what my experience has been with using t...he tool so far while creating a survey for the Comm team. Overall, the tool has served it's primary function pretty well for us, which is to gather data from users and compile it into a central report. It's fairly easy to use and doesn't require a lot of in-depth training to get going. That's a great thing. There are a lot of great functions built into the tool as well, like the custom reporting options, and ability to administer accounts to others. The real-time CSR is also a HUGE help. Kudos on that one. They were able to direct me to links for answers I needed and when I could not do something myself, they fixed it on the back end (like removing the Nelnet graphic from the pre-formatted template they made for us). |
Case Studies
CASE STUDY Dubai Parks and Resorts
CASE STUDY Digital Hands
CASE STUDY CareerBuilder (Personified division)
CASE STUDY Muscat University
CASE STUDY Adecco Group
CASE STUDY U.S. Bancorp
Video
The online survey software for efficient research
Frequently Asked Questions(FAQ)
for QuestionPro Survey
What is QuestionPro Survey?
QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.
It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.
Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.
What is QuestionPro Survey used for?
What are the top features of QuestionPro Survey?
Who uses QuestionPro Survey?
What are QuestionPro Survey alternatives?
Where is QuestionPro Survey located?
Peers used QuestionPro Survey for Feedback survey and market research
QuestionPro Survey Competitors
QuestionPro Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (412) |
| Custom Reports | Read Reviews (601) |
QuestionPro Survey Integrations
QuestionPro Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for QuestionPro Survey
Software Failure Risk Guidance
?for QuestionPro Survey
Overall Risk Meter
Top Failure Risks for QuestionPro Survey
QuestionPro Survey Software News
QuestionPro Launches Partnerships Ecosystem to Transform Research Industry
QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform integrating research, consulting, and AI partners to enhance research capabilities. This ecosystem aims to provide faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It is now available worldwide, with special offers for early adopters.
Build smarter, faster surveys with QuestionPro AI document import
QuestionPro has introduced a new AI-powered document import feature that streamlines survey creation. Users can upload documents like PDFs, Word, or Excel files, and the AI will automatically identify questions, apply logic, and structure the survey. This feature aims to reduce manual effort, enhance consistency, and speed up the survey-building process, making it ideal for research teams and agencies.
QuestionPro Marketplace ?? Empowering The Future of Research
QuestionPro is set to launch its new Marketplace, designed to revolutionize research with speed, intelligence, and depth. This platform will offer AI-driven analytics, ready-to-launch solutions, and expert-led services to democratize advanced research capabilities. The Marketplace aims to empower businesses of all sizes with enterprise-grade tools, fostering deeper partnerships and knowledge exchange.
QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...
QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening QuestionPros management team to drive growth in survey software and insights solutions.
QuestionPro Survey Software Profile
Company Name
QuestionPro Survey Software
Company Website
https://www.questionpro.com/Year Founded
2002
HQ Location
9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA
Employees
251-500
Social
Financials
PRIVATE
