Convoso helped a credit repair company double its daily sales while reducing staff. The company switched from Five9 to Convoso to improve outbound call efficiency. With Convoso, daily dials jumped fr...om 500 to 8,500, a 1,600% increase. Annual sales rose by 25%, and cost per acquisition dropped by $20. Agents now earn 15% to 20% more each year, and management staff was reduced from eight to four. Automated voicemail drops and real-time reporting freed agents to focus on selling and training, boosting productivity and morale.
Health, Wellness and Fitness Case Studies and Success Stories with Convoso contact center
CASE STUDY 448 Recruitment
Convoso helped 448 Recruitment improve blood donor outreach. The team struggled with dialers that would not integrate with their custom CRM. Convoso provided seamless integration, making work easier ...for agents. The answering machine detection feature doubled donor talk time and appointments set per hour. Agents no longer wasted time on voicemails or multiple software systems. The result was reduced agent burnout and more lives saved.
Convoso helped Heard & Smith, LLP improve their lead management. The law firm replaced their old AWS Connect system with Convoso. This change let them automate follow-ups and manage leads better. The...y saw a 20% increase in outbound call volume. New client numbers rose by 5-8%. The team no longer needed IT support for small changes. Managers gained real-time reporting and better control over outreach.
Convoso helped Supreme Health Options cut costs and boost sales. The company switched from TLDialer to Convoso and saw contact rates jump by 800 times. Weekly sales tripled. Cost per acquisition drop...ped by 36%. Supreme Health Options grew from 40 to 400 employees. ClearCallerID Pro saved time by automating caller ID management and reduced spam flags. The team now works faster and reaches more prospects.
Convoso helped Allied Health Agency boost sales by 50% with its omnichannel call center platform. The agency faced slow lead response and outdated tools. Convoso improved speed-to-lead to 0.007 secon...ds and increased sales closed within 10 dials from 50% to 80%. Conversion rates rose from 6% to 9%. Compliance tools automated DNC checks and reduced risk. Allied Health now closes more sales and stays compliant with industry rules.
Convoso helped Medigap Life solve costly dialer downtime, spam labeling, and voicemail issues. Medigap Life used Convoso’s predictive dialer, caller ID reputation management, and voicemail detection.... The company saw a 300% revenue growth in one year. Contact rates increased by 60-80%. The number of DIDs labeled as spam dropped by 60%. Voicemail leaks fell by 40%. Medigap Life now runs a more reliable and efficient sales contact center.
Convoso helped HomeCraft Gutter Protection transform its call center operations. The company saw up to 2x increases in conversion rates and revenue after switching to Convoso. Call volume grew by 20 ...times, boosting their outreach. Convoso's dialing platform enabled HomeCraft to expand across a dozen states. The results drove strong business growth and set new records.
Convoso helped MediaMix improve their outbound call center results. MediaMix ran an A–B test comparing Convoso to Ytel with 30 out of 150 agents. Convoso delivered 33% higher connectivity than Ytel. ...The team saw fewer calls going to operator intercept. After the test, MediaMix switched all agents to Convoso. The switch led to more data and better performance for MediaMix.
Convoso helped Call Trader improve contact rates and campaign performance. The company faced issues with spam flagging and limited reporting. Convoso's reporting tools gave them better insights. Auto...mation and ClearCallerID reduced spam labeling. The CEO praised Convoso's customer support as outstanding.
CASE STUDY Kaise Home Improvement Specialists / Spartan Marketing Group
Convoso helped Kaise Home Improvement Specialists and Spartan Marketing Group boost their contact rates by up to 18 times. The team struggled with low contact rates and compliance issues when using a... cheaper dialer. Convoso's platform improved their ability to reach homeowners and book more appointments. The system's compliance features reduced legal risks by handling opt-outs and controlling call frequency. After switching back to Convoso, the business saw a big jump in appointments and sales.
Convoso helped Long Home Products boost appointment set rates by 67%. The home services contact center struggled with slow speed to lead, low contact rates, and manual dialing. Convoso's predictive d...ialer, reporting tools, and caller ID management improved speed to lead from over 2 minutes to seconds. Contact rates rose by 33% with ClearCallerID Pro. The team set more appointments and demos than ever before, transforming their sales performance.
