About CallFire
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Evaluating CallFire for your Other Demand Generation need?
Our AI advisor, Wyz, harnessed 1635 insights from peers and experts who used CallFire to help you determine how well it fits your Other Demand Generation needs.
Peer and Expert Opinions
for
CallFire
Goals
Acquire customers and Increase sales & revenue are the most popular goals peers achieved using CallFire .
Channels
It is the best suited for phone calls, text SMS, mass media, channels.
Processes
Peers recommend communication management, sales call management, helpdesk management, as the business processes that they have been most satisfied while using CallFire .
Read Peer and Expert Experience for Business Use Cases
Communication management With Phone calls and Text sms and Mass media
Tracking & monitoring communications With Phone calls and Mass media and Text sms
Sending & publishing communications With Text sms and Phone calls
Sales call management With Phone calls
Call recording With Phone calls
Helpdesk management With Phone calls and Mass media and Text sms
Engagement management With Phone calls and E mail
Engaging and following up With Phone calls
Contact list management With Phone calls
Contacts history With Phone calls
Advertisement With Phone calls and Social media
Campaign management With Phone calls and Promotions
Campaign monitoring With Phone calls
Telemarketing With Phone calls and Text sms
Generation of new leads With Phone calls
Customer case management With Phone calls
Lead tracking With Phone calls
Business development
Workflow management With Phone calls
Coaching With Phone calls
Personalized marketing
Customer feedback management
Products & pricelist management
Lead engagement
Popular Business Setting
for
CallFire
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
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IT and Other Capabilities
for
CallFire
- Low
- Medium
- High
data
Data Export
Data Import
Support
Email Support
Phone Support
24/7 Support
Chat Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for CallFire
Vendor Profile Details
