CallFire Overview

CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.

Use Cases

Customers recommend Tracking & Monitoring Communications, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallFire.

Other use cases:

  • Advertisement
  • Engagement Management
  • Sending & Publishing Communications
  • Contact List Management
  • Campaign Management
  • Generation Of New Leads
  • Telemarketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallFire.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

CallFire Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire works with different mediums / channels such as Phone Calls. Text SMS. and Mass Media.

CallFire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and CallFire support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also CallFire analytics capabilities include Analytics, and Custom Reports.

Reviews

"CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base." - Prince George's County Young Democrats

CallFire, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallFire

Top Industries

  • Retail
  • Construction
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallFire is popular in Retail, Construction, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on CallFire Use Cases

How does CallFire facilitate Tracking & Monitoring Communications?

What benefits does CallFire offer for Call Recording?

What benefits does CallFire offer for Helpdesk Management?

How does CallFire facilitate Engagement Management?

24+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping

Case Studies

CASE STUDY Greenbriar Oceanaire Community Associates

Greenbriar Oceanaire Community uses CallFire's Voice Broadcast for emergency alerts. They send messages about hurricanes, fires, and more. The system is fast and cost-effective. It replaced emails an...d flyers. The community loves the new system.

Read more →
Consumer Services

CASE STUDY Strategic Reflections

Strategic Reflections is a national mystery shopping company. They used CallFire's Voice Broadcast to send notifications to mystery shoppers. This helped them save time and money. They created over 1...00 campaigns and sent thousands of calls. The system was easy to use and set up.

Read more →
Religious Institutions

CASE STUDY Congregation Ohab Zedek

Congregation Ohab Zedek used CallFire's Voice Broadcast to inform over 500 members of important announcements. They sent more than 100 announcements, making over 6000 calls. This saved time and money..., as calls cost just pennies each. The system was easy to use and required minimal training.

Read more →
Restaurants

CASE STUDY Urbanspoon

Urbanspoon used CallFire's text messaging to help during Hurricane Sandy. They notified users about open restaurants. This helped people find food during the emergency. CallFire's service was quick a...nd easy to use.

Read more →
Utilities

CASE STUDY Waste Connections, Inc.

Waste Connections, Inc. serves over two million customers in 29 states. They used CallFire's Voice Broadcast to improve payment collections. This reduced bad debt by 40%. They can now reach 50,000 cu...stomers at once. The process is faster and costs less.

Read more →
Financial Services

CASE STUDY WhyNotLeaseIt

WhyNotLeaseIt uses SMS text messaging to remind customers of payment due dates. This helps them collect payments efficiently. They work with big-box retailers to offer easy lease terms. Their inbound... call volume increased by over 40% after using SMS.

Read more →

Video

Text and Voice Solutions for Business!

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Frequently Asked Questions(FAQ)

for CallFire

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallFire.

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.
lightning

Peers used CallFire for tracking & monitoring communications and call recording

CallFire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES A