CallFire Overview

This is a summary of the comprehensive capabilities and benefits of CallFire based on over 1381 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CallFire, PhoneWagon, Call Tracker, Retreaver Inbound Call Tracking, Sip2Dial Call Center Software, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CallFire is right for your needs? Our Cuspera AI engine can evaluate how CallFire fits your specific business needs, industry, and context. Get your personalized assessment report today.

CallFire supports business activities such as:

  • Tracking & Monitoring Communications
  • Call Recording
  • Helpdesk Management
  • Advertisement
  • Engagement Management

CallFire can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls Text SMS and Mass Media for these needs. As a solution, CallFire's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.

CallFire was founded in 2004. Retail Vertical is its biggest customer base.

Reviews

"CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. " - Prince George's County Young Democrats

CallFire Reviews

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CallFire.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Tracking & Monitoring Communications , Call Recording , Helpdesk Management , as the business use cases that they have been most satisfied while using CallFire.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Tracking & Monitoring Communications with Phone Calls

4.95/5

Read Reviews (139)

"...Call broadcasting and even you can track your call records as well...."
Call Recording with Phone Calls

4.92/5

Read Reviews (117)

"...CCC offers reports and statistics, a multi-line auto-dialer, MachineSkip and SmartDrop features for answering machines and can record all calls for quality control...." Case Study Prince George's County Young Democrats
Helpdesk Management with Phone Calls, Mass Media and Text SMS

4.59/5

Read Reviews (86)

"...A call center-like digital tool, this system sends text and call reminders, personalized messages, track voters that may be helpful, get responses with interactive messaging, and build phone trees all with one simple platform. ..." Top 20 Digital Campaign Tools for Winning in 2020
PEER EXPERIENCES
Tracking & Monitoring Communications with Phone Calls

4.95/5

Read Reviews (139)

"...Call broadcasting and even you can track your call records as well...." Peer review by Verified Reviewer, Consumer Services
Call Recording with Phone Calls

4.92/5

Read Reviews (117)

"...CCC offers reports and statistics, a multi-line auto-dialer, MachineSkip and SmartDrop features for answering machines and can record all calls for quality control...." Case Study Prince George's County Young Democrats
Helpdesk Management with Phone Calls, Mass Media and Text SMS

4.59/5

Read Reviews (86)

"...A call center-like digital tool, this system sends text and call reminders, personalized messages, track voters that may be helpful, get responses with interactive messaging, and build phone trees all with one simple platform. ..." Top 20 Digital Campaign Tools for Winning in 2020

24+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1381 insights from peers and experts to help you assess how these CallFire use cases fit your Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats

CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Blood Assurance

The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance
CallFire testimonial

Darren Wigfield

Darren for Delegate

Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats

CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Blood Assurance

The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance
CallFire testimonial

Darren Wigfield

Darren for Delegate

Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield

Case Studies

COMPANY CASE STUDIES
CallFire case study
Case Study Archon Bay Capital

How Agents Dial Up to 240 Calls Per Day at Investing Firm Using Cloud Call Center

Read More
CallFire case study
Case Study Blood Assurance

How Blood Center Sees Positive Donor Responses with CallFire

Read More
CallFire case study
Case Study Prince George's County Young Democrats

How CallFire helped Prince George's County Young Democrats, amplify their volunteer leader resources in order to mobilize their volunteer base.

Read More

Video

Text and Voice Solutions for Business!

Video Thumbnail

Frequently Asked Questions(FAQ)

for CallFire

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.

Popular Business Setting

for CallFire

Top Industries

  • Retail
  • Construction
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used CallFire to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for CallFire

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.67/5

Read Reviews (108)
Personalization

4.06/5

Read Reviews (44)
Alerts: popups & Notifications

4.69/5

Read Reviews (27)
Feedback surveys

4.82/5

Read Reviews (13)
Dashboard

4.72/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Recording

4.67/5

Read Reviews (108)
Personalization

4.06/5

Read Reviews (44)
Alerts: popups & Notifications

4.69/5

Read Reviews (27)
Feedback surveys

4.82/5

Read Reviews (13)
Dashboard

4.72/5

Read Reviews (9)

IT and Other Capabilities

for CallFire

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5

Read Reviews (141)
Data Import

4.55/5

Read Reviews (202)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5

Read Reviews (141)
Data Import

4.55/5

Read Reviews (202)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.74/5

Read Reviews (77)
24/7 Support

4.28/5

Read Reviews (132)
Chat Support

3.96/5

Read Reviews (11)
Email Support

3.65/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.74/5

Read Reviews (77)
24/7 Support

4.28/5

Read Reviews (132)
Chat Support

3.96/5

Read Reviews (11)
Email Support

3.65/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (34)
Custom Reports

4.54/5

Read Reviews (78)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (34)
Custom Reports

4.54/5

Read Reviews (78)

Software Failure Risk Guidance

?

for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

Vendor Profile Details

Company Name

Callfire

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Financials

SERIES A