CallFire Overview
This is a summary of the comprehensive capabilities and benefits of CallFire based on over 1381 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallFire, PhoneWagon, Call Tracker, Retreaver Inbound Call Tracking, Sip2Dial Call Center Software, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallFire is right for your needs? Our Cuspera AI engine can evaluate how CallFire fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallFire supports business activities such as:
- Tracking & Monitoring Communications
- Call Recording
- Helpdesk Management
- Advertisement
- Engagement Management
CallFire can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls Text SMS and Mass Media for these needs. As a solution, CallFire's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.
CallFire was founded in 2004. Retail Vertical is its biggest customer base.
Reviews
"Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. " - Darren Wigfield
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CallFire.
Use Cases
Peers recommend Tracking & Monitoring Communications , Call Recording , Helpdesk Management , as the business use cases that they have been most satisfied while using CallFire.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.95/5 ★ |
"...I utilize CallFire for tracking phone calls for my clients...." Peer review by Matt Silver D, Creative Director, Marketing and Advertising |
| Call Recording with Phone Calls |
4.92/5 ★ |
"...We have a dedicated phone number listed on our web site [and] record the calls made to that number, says Kelly...." Case Study Kelly Roofing |
| Helpdesk Management with Phone Calls, Mass Media and Text SMS |
4.59/5 ★ |
"...They have several campaign options, such as hosted IVR, voice broadcast and messaging, unlimited toll free numbers, cloud call center and autodialer, and text messaging...." Peer review by Misty F., Hospital & Health Care |
| PEER EXPERIENCES | |
|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.95/5 ★ |
"...I utilize CallFire for tracking phone calls for my clients...." Peer review by Matt Silver D, Creative Director, Marketing and Advertising |
|
| Call Recording with Phone Calls |
4.92/5 ★ |
"...We have a dedicated phone number listed on our web site [and] record the calls made to that number, says Kelly...." Case Study Kelly Roofing |
|
| Helpdesk Management with Phone Calls, Mass Media and Text SMS |
4.59/5 ★ |
"...They have several campaign options, such as hosted IVR, voice broadcast and messaging, unlimited toll free numbers, cloud call center and autodialer, and text messaging...." Peer review by Misty F., Hospital & Health Care |
|
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1381 insights from peers and experts to help you assess how these CallFire use cases fit your Other Demand Generation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield |
|
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance |
|
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Darren Wigfield Darren for Delegate |
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield |
|
Blood Assurance |
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance |
|
Prince George's County Young Democrats |
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats |
Frequently Asked Questions(FAQ)
for CallFire
What is CallFire?
What is CallFire used for?
What are the top features of CallFire?
Who uses CallFire?
What are CallFire alternatives?
Where is CallFire located?
Popular Business Setting
for CallFire
Top Industries
- Retail
- Construction
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CallFire to Acquire customers and Enhance customer relationships
CallFire Alternatives
Peer and Expert Opinion on Features
for CallFire
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (108) |
| Personalization | Read Reviews (44) |
| Alerts: popups & Notifications | Read Reviews (27) |
| Feedback surveys | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (108) |
| Personalization | Read Reviews (44) |
| Alerts: popups & Notifications | Read Reviews (27) |
| Feedback surveys | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
IT and Other Capabilities
for CallFire
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (141) |
| Data Import | Read Reviews (202) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (141) |
| Data Import | Read Reviews (202) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (77) |
| 24/7 Support | Read Reviews (132) |
| Chat Support | Read Reviews (11) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (77) |
| 24/7 Support | Read Reviews (132) |
| Chat Support | Read Reviews (11) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (78) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (78) |
Software Failure Risk Guidance
?for CallFire
Overall Risk Meter
Top Failure Risks for CallFire
Vendor Profile Details
HQ Location
1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Employees
101-250
Social
Financials
SERIES A
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