cuspera logo CUSPERA

CallFire

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1635 Reviews, Testimonials & Expert Opinions)
(1635 Reviews, Testimonials & Expert Opinions)

CallFire | Texting and Calling Solutions that Help You Reach More Customers

Get Fit Assessment

About CallFire

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

Evaluating CallFire for your Other Demand Generation need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1635 insights from peers and experts who used CallFire to help you determine how well it fits your Other Demand Generation needs.

Peer and Expert Opinions
for CallFire

Goals

Acquire customers and Increase sales & revenue are the most popular goals peers achieved using CallFire .

Other goals:

  • Enhance customer relationships
  • Improve ROI
  • Improve internal communications
  • Launch new products
  • Scale best practices
See all goals See less goals

Channels

It is the best suited for phone calls, text SMS, mass media, channels.

Other channels:

  • e-mail
  • website
  • promotions
  • social media
  • offline
  • causes and charity
  • newsletter
  • radio
  • Facebook
  • mobile
See all channels See less channels

Processes

Peers recommend communication management, sales call management, helpdesk management, as the business processes that they have been most satisfied while using CallFire .

Read Peer and Expert Experience for Business Use Cases

Communication management With Phone calls and Text sms and Mass media

Tracking & monitoring communications With Phone calls and Mass media and Text sms

Sending & publishing communications With Text sms and Phone calls

Sales call management With Phone calls

Call recording With Phone calls

Helpdesk management With Phone calls and Mass media and Text sms

Engagement management With Phone calls and E mail

Engaging and following up With Phone calls

Contact list management With Phone calls

Contacts history With Phone calls

Advertisement With Phone calls and Social media

Campaign management With Phone calls and Promotions

Campaign monitoring With Phone calls

Telemarketing With Phone calls and Text sms

Generation of new leads With Phone calls

Customer case management With Phone calls

Lead tracking With Phone calls

Business development

Workflow management With Phone calls

Coaching With Phone calls

Personalized marketing

Customer feedback management

Products & pricelist management

Lead engagement

See allless Activities

Popular Business Setting
for CallFire

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CallFire to Acquire customers and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for CallFire

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

24/7 Support

Chat Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

Vendor Profile Details

Company Name Callfire
Company Website https://www.callfire.com/
Year Founded 2004
HQ Location 1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Employees 101-250
Social
Financials Series A