CallFire Overview

CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.

Use Cases

Customers recommend Tracking & Monitoring Communications, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallFire.

Other use cases:

  • Advertisement
  • Engagement Management
  • Sending & Publishing Communications
  • Contact List Management
  • Campaign Management
  • Generation Of New Leads
  • Telemarketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallFire.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

CallFire Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire works with different mediums / channels such as Phone Calls. Text SMS. and Mass Media.

CallFire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and CallFire support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also CallFire analytics capabilities include Analytics, and Custom Reports.

Reviews

"CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base." - Prince George's County Young Democrats

CallFire, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallFire

Top Industries

  • Retail
  • Construction
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallFire is popular in Retail, Construction, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

CallFire Customer wins, Customer success stories, Case studies

How efficiently Does CallFire manage your Tracking & Monitoring Communications?

How can CallFire enhance your Call Recording process?

What solutions does CallFire provide for Helpdesk Management?

What benefits does CallFire offer for Engagement Management?

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield

All Copy Products - Consumer Services

CallFire's Call Tracking solution helped All Copy Products connect website visitors to local sales reps using location-based phone numbers. The company used call tracking and recording to monitor pro...ductivity and improve response times. This led to thousands of dollars in new sales and increased profit margins. The solution is affordable, with local numbers starting at $1.75 and low per-minute costs. All Copy Products saw a strong ROI and better customer service since using CallFire.

Read more →

Boldt Auction - Consumer Services

CallFire Voice Broadcast helped Boldt Auction reach more bidders across different area codes. The company had problems with their old service, which failed to connect calls and caused customer compla...ints. With CallFire, Boldt Auction sent thousands of calls, tracked every call, and avoided a lawsuit. The platform is easy to use, affordable, and reliable. Boldt Auction is satisfied after three years of service and plans to use more CallFire products.

Read more →

Bob's Stores - Retail

Bob's Stores used CallFire's Voice Broadcast to contact employees during emergencies. In Hurricane Sandy, they reached 100% of employees in minutes. This helped them communicate important information... quickly. The service was efficient and easy to use.

Read more →

Contractor Advertising - Marketing And Advertising

Contractor Advertising uses CallFire's Call Tracking to improve ad campaigns. They help plumbers and contractors get more clients. Call Tracking gives real-time access to call records. It helps track... ad conversions and optimize budgets. Thousands of calls go through 60 to 70 local numbers. The service is user-friendly and cost-effective.

Read more →

In-Shape Health Clubs - Health, Wellness And Fitness

In-Shape Health Clubs used CallFire's Voice Broadcast to save money and improve service. They sent 430 campaigns, each with hundreds to thousands of calls. This saved hours of hand-dialing. The platf...orm is easy to use and train employees on. Costs for marketing and member communication were reduced.

Read more →

Macomb County Campaign for Liberty - Non Profit Organization Management

CallFire's Voice Broadcast helped Macomb County Campaign for Liberty reach more people. Emails and mailers did not work for them. With CallFire, they sent voice messages about meetings and emergencie...s. More people attended meetings and took action. The tool was easy to use and cost very little. The group plans to try SMS next.

Read more →

Text and Voice Solutions for Business!

Video Thumbnail

Frequently Asked Questions(FAQ)

for CallFire

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallFire.

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.
lightning

Peers used CallFire for tracking & monitoring communications and call recording

CallFire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES A