Dialpad Sell Overview

Dialpad's sales dialer uses built-in AI to increase sales opportunities and deal closures. It is highly favored by inside sales contact centers.

Use Cases

Customers recommend Call Recording, Coaching, Call Transcription, as the business use cases that they have been most satisfied with while using Dialpad Sell.

Other use cases:

  • Helpdesk Management
  • Call Analytics
  • Tracking & Monitoring Communications
  • Contact List Management
  • Relationship Management
  • Training & Onboarding
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Dialpad Sell.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Dialpad Sell Use-Cases and Business Priorities: Customer Satisfaction Data

Dialpad Sell works with different mediums / channels such as Phone Calls.

Dialpad Sell's features include Recording, Voice Transcription, , etc. and Dialpad Sell support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Dialpad Sell analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This review is a follow-up to my last feedback about their call transcription made better...." Peer review by Judith A., Talent Acquisition Specialist

Peer review evidence (same sources as the product rating summary)

"...I love that i can see the recorded calls and functionality to anything I need; being able to not only calls but also text makes it much easier for our candidates to respond quickly and have interaction with us...." Peer review by Vidhushi S., Talent acquisition associate
"...Unlike other competitors, Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency...." Peer review
"...I like that I am able to read the transcripts of the calls after I have them...." Peer review by User

Dialpad Sell, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialpad Sell

Top Industries

  • Financial Services
  • Food & Beverages
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Dialpad Sell is popular in Financial Services, Food & Beverages, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Dialpad Sell Customer wins, Customer success stories, Case studies

How efficiently Does Dialpad Sell manage your Call Recording?

What benefits does Dialpad Sell offer for Coaching?

What Are the key features of Dialpad Sell for Helpdesk Management?

22 buyers and buying teams have used Cuspera to assess how well Dialpad Sell solved their Sales Enablement needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

 

New Mexico cooperative picks GOCare and Dialpad for partnership - Broadband Communities

Penasco Valley Telephone Cooperative partners with GOCare and Dialpad to modernize customer engagement. Dialpad replaces PVT's outdated phone system, offering call transcription and recording. The pa...rtnership integrates Dialpad's voice capabilities with GOCare's digital tools, enhancing customer service efficiency and experience.

Read on →
 

PVT Selects GOCare and Dialpad to Elevate Customer Experience Through ...

PVT has selected Dialpad and GOCare to enhance its customer experience by integrating voice and digital communication systems. This partnership replaces outdated systems with Dialpad's advanced capab...ilities like call transcription and recording. GOCare's platform integrates SMS, web chat, and CRM tools, improving efficiency and customer service for PVT.

Read on →
 

LemonBrew - Real Estate - Small

USA

Dialpad helped LemonBrew, a real estate technology company, manage pressure from customers and margin challenges. The company used AI-powered communications to improve customer interactions. Real-wor...ld examples show how AI made a difference for LemonBrew. The story highlights the impact of AI on both customer service and business margins.

 

Wiz Kid Learning - Education - Small

Toronto, Canada

Wiz Kid Learning needed a better phone system to support students and parents signing up for STEM courses. Their old system was confusing and lacked features, hurting communication and customer servi...ce. Dialpad offered an easy-to-use dashboard and flexible plans at a startup-friendly price. Setup was fast, and the team could add users and numbers in minutes. Now, Wiz Kid Learning uses Dialpad for calls, video meetings, and texts, helping them deliver strong customer support from anywhere.

 

Zorba - Real Estate - Small

San Francisco, USA

Dialpad helped Zorba improve response time to homeowners by 75%. Zorba’s agents now connect with thousands of users across three continents. The team set up Dialpad in under an hour and automated tex...t messaging with APIs. Dialpad’s mobile app and CRM integration with HubSpot made communication seamless. Zorba saves hundreds of dollars each month and coordinates more transactions with Dialpad.

 

WeWork - Real Estate - Large

New York, USA

WeWork unified its global communications by switching to Dialpad, replacing over 25 providers and four contact center apps with one platform. The move eliminated 200 corporate cell phones, saving cos...ts and boosting efficiency. Sales teams now use Dialpad for calls and messaging, with AI tools improving performance tracking and coaching. Salesforce integration lets teams log and manage calls directly, while built-in messaging supports 92,000 messages monthly. WeWork now tracks key metrics like NPS and handle times, and has expanded contact center operations into Southeast Asia.

Dialpad Ai Sales Center I Close Deals: Faster With Built-In Ai

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialpad Sell

What is Dialpad Sell?

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

It is primarily used for sales communication, sales coaching, reporting and post call summary and note generation.

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

What is Dialpad Sell used for?

Dialpad Sell is a Sales Enablement Software mainly used by its customers to Improve Internal Communications and Shorten Ramp Up Time by Call Recording, Coaching and Call Transcription .

What are the top features of Dialpad Sell?

Recording, Voice transcription and null are some of the top features of Dialpad Sell.

Who uses Dialpad Sell?

Dialpad Sell is used by Financial Services, Food & Beverages and Education among other industries.

What are Dialpad Sell alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Dialpad Sell.

Where is Dialpad Sell located?

Dialpad Sell is headquartered at 100 California St, Fifth Floor, San Francisco, California 94111, US.
lightning

Peers used Dialpad Sell for call recording and coaching

Dialpad Sell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (56)
Analytics

4.81/5

Read Reviews (60)
Custom Reports

4.04/5

Read Reviews (62)

Software Failure Risk Guidance

?

for Dialpad Sell

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialpad Sell

Dialpad News

Product

Agentic AI Use Cases for Enterprise Teams | Dialpad

Dialpad's Agentic AI is transforming enterprise workflows by automating complex, multi-step processes across various departments. It enhances customer service, sales, IT operations, HR, finance, and content management by reducing manual tasks and improving efficiency. The AI system manages entire workflows, adapts to changes, and maintains context, offering significant benefits in industries like financial services and healthcare.

Product

Dialpad Launches Real-Time AI in Japan

Dialpad has launched its real-time AI capabilities in Japan, offering features like Japanese transcription, AI Recaps, and real-time coaching to enhance business communication. This launch, in partnership with SoftBank, aims to accelerate AI adoption in Japan, providing these features for free until April 2026. Customers can experience improved productivity and communication efficiency through these advanced AI tools.

Awards

News : Dialpad Named a Leader in the Aragon Research GlobeTM for ...

Dialpad has been recognized as a leader in the Aragon Research GlobeTM, highlighting its prominent position in the contact center and communications technology sector.

Executive

Dialpad Appoints Brett Reed as Chief Financial Officer for Enterprise ...

Dialpad has appointed Brett Reed as its permanent Chief Financial Officer, transitioning from his interim role. Reed, with over 20 years of financial management experience, including roles at Salesforce and Vlocity, will guide Dialpad's expansion into the enterprise market. This move aligns with Dialpad's strategy to leverage AI-driven communications solutions for large organizations, emphasizing financial discipline and operational efficiency.

Dialpad Profile

Company Name

Dialpad

Company Website

https://www.dialpad.com/

Year Founded

2011

HQ Location

100 California St, Fifth Floor, San Francisco, California 94111, US

Employees

501-1000

Social

Financials

SERIES F