Scratchpad Overview

Scratchpad revolutionizes sales operations through AI-driven tools, elevating CRM efficiency by automating updates and freeing sales reps from administrative burdens. This platform enhances selling capacity, allowing sales professionals to focus more on customer interactions rather than data entry. By integrating AI-native sheets and sales notes, Scratchpad ensures CRM hygiene without manual effort, providing sales leaders with reliable data for strategic decision-making. The tool's enterprise-grade security and compliance standards make it a trusted choice among top sales teams. In a real-world scenario, sales teams using Scratchpad have seen significant reductions in time spent on admin tasks, increasing their selling time from 35% to a more productive level. With its quick deployment capability, Scratchpad empowers sales teams to harness AI benefits swiftly, aligning with industry trends towards automation and data-driven sales strategies.

Use Cases

Customers recommend Forecasting, Workflow Management, Pipeline Management, as the business use cases that they have been most satisfied with while using Scratchpad.

Other use cases:

  • Engagement Management
  • Onboarding
  • Opportunity Management
  • Lead Management
  • Helpdesk Management
  • Contact List Management
  • Deal Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Scratchpad.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Acquire Customers
  • Enhance Customer Relationships
See all business priorities See less business priorities

Scratchpad Use-Cases and Business Priorities: Customer Satisfaction Data

Scratchpad's features include Recording, Dashboard, Personalization, etc. and Scratchpad support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Scratchpad analytics capabilities include Analytics, and Custom Reports.

Reviews

"I honestly have to credit Scratchpad for my promotion! Wouldn't have been able to get this promotion without being able to open Scratchpad everyday and track all the different ops I was working and take notes during every meeting. Seriously used it ...more than Salesforce!!!! So thank you for sharing such an amazing product with our team!" - Starlyn Snitko

Peer review evidence (same sources as the product rating summary)

"...I went from managing a pipeline for hours at the beginning of the month to under 30 minutes to submit forecasts...." Peer review by Cody L., Channel Business Manager, Milestone Systems
"...It's enabled me to create my own workflows that work for me the unique processes of our organization...." Peer review by Ben B., Account Manager, Enterprise, PitchBook Data, Inc.
"...Managing a pipeline of multiple opportunities that needed to be constantly updated and viewed in tandem is far easier in Scratchpad than in Salesforce...." Peer review by Maxmillian L., Account Executive

Scratchpad, Veloxy, ExpensePoint, iDeals Virtual Data Room, Highspot, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Popular Business Setting

for Scratchpad

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Scratchpad is popular in Computer Software, Information Technology And Services, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Scratchpad Customer wins, Customer success stories, Case studies

What Are the key features of Scratchpad for Forecasting?

What solutions does Scratchpad provide for Workflow Management?

What solutions does Scratchpad provide for Pipeline Management?

How does Scratchpad facilitate Engagement Management?

How can Scratchpad enhance your Onboarding process?

11 buyers and buying teams have used Cuspera to assess how well Scratchpad solved their CRM needs. Cuspera uses 1140 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Scratchpad testimonial

Starlyn Snitko

Account Executive

Productboard

I honestly have to credit Scratchpad for my promotion! Wouldn't have been able to get this promotion without being able to open Scratchpad everyday and track all the different ops I was working and take notes during every meeting. Seriously used it more than Salesforce!!!! So thank you for sharing ...such an amazing product with our team!

Testimonial By Starlyn Snitko
Scratchpad testimonial

Gareth Ritcey

Account Executive

Clio

Updating Salesforce has never been easier. At the beginning of every month I do a pipeline review to make sure I am on top of all of my opportunities. Using Scratchpad has saved me tons of clicks and hours waiting for information to load within Salesforce by providing a quicker and easier way to up...date fields as well as tiles that act as a template allowing me to quickly have all the fields I need to update in one location.

Testimonial By Gareth Ritcey
Scratchpad testimonial

Christian Elton

Account Executive

Acquire

Scratchpad is a game changer and saves me hours every week. It is extremely sleek and simple, and the team is very supportive. It’s hard to imagine life without Scratchpad. Testimonial By Christian Elton
CUSTOMERS TESTIMONIALS
Scratchpad testimonial

Starlyn Snitko

Account Executive

Productboard

I honestly have to credit Scratchpad for my promotion! Wouldn't have been able to get this promotion without being able to open Scratchpad everyday and track all the different ops I was working and take notes during every meeting. Seriously used it more than Salesforce!!!! So thank you for sharing ...such an amazing product with our team!

Testimonial By Starlyn Snitko
Scratchpad testimonial

Gareth Ritcey

Account Executive

Clio

Updating Salesforce has never been easier. At the beginning of every month I do a pipeline review to make sure I am on top of all of my opportunities. Using Scratchpad has saved me tons of clicks and hours waiting for information to load within Salesforce by providing a quicker and easier way to up...date fields as well as tiles that act as a template allowing me to quickly have all the fields I need to update in one location.

Testimonial By Gareth Ritcey
Scratchpad testimonial

Christian Elton

Account Executive

Acquire

Scratchpad is a game changer and saves me hours every week. It is extremely sleek and simple, and the team is very supportive. It’s hard to imagine life without Scratchpad. Testimonial By Christian Elton
 

Recharge - Information Technology And Services - Medium

Santa Monica, USA

Scratchpad helped Recharge save 455 hours of seller admin work each month. The sales team used Scratchpad to centralize deal updates, structure call notes, and automate MEDDIC updates in Salesforce. ...Sellers no longer wasted time switching tabs or retyping notes. AI-driven suggestions improved data accuracy and reduced manual entry. Leaders gained trust in CRM data and could coach more effectively. Recharge saw cleaner CRM hygiene and sharper sales execution.

 

Merge - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped Merge align MEDDIC qualification across its sales team. Merge used Scratchpad’s AI to draft CRM updates and suggest MEDDIC fields, letting reps review and approve changes. This redu...ced admin work and kept Salesforce data accurate without forcing reps into the CRM. Leaders gained confidence in pipeline accuracy, and sellers spent less time on manual updates. Product feedback was captured faster, helping Merge improve features quickly.

 

Memfault - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped Memfault automate Salesforce updates and reduce manual CRM work. Sellers saved hours each week by letting AI capture technical details from calls and update MEDDPICC fields. Data qu...ality improved fast, and pipeline reviews shifted from data hygiene to sales strategy. Leadership gained full deal visibility. The team adopted Scratchpad instantly and became more productive from day one.

 

Settle - Financial Services - Medium

San Francisco, USA

Settle used Scratchpad to automate Salesforce updates and reduce admin work for sellers. Before Scratchpad, sellers spent up to 25 minutes per call on CRM data entry, hurting pipeline visibility and ...forecasting. With Scratchpad's AI workspace, Settle reclaimed up to 6,000 selling hours a year and captured over 80% of opportunity-level fields with accurate data. Leadership now trusts Salesforce data, and post-sales teams are better informed. The solution improved sales execution and customer experience.

 

MaintainX - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped MaintainX boost CRM hygiene and MEDDPICC adoption from 70% to over 90%. The sales team faced unreliable forecasts and too much manual CRM work. Scratchpad's AI automated Salesforce ...updates and integrated into sellers' workflows. Reps could review and approve AI-generated field updates, leading to cleaner data and faster sales execution. MaintainX gained real-time visibility, trusted forecasting, and more selling capacity for reps.

 

G2i - Information Technology And Services - Small

Miami, USA

Scratchpad helped G2i automate seller admin work using AI. Sellers saved 25 minutes per call by automating post-call tasks and CRM updates. 75% of post-call workflow is now completed automatically or... in one click. G2i doubled revenue year over year without adding headcount. Pipeline meetings became faster and more efficient. The sales team now focuses more on closing deals and less on admin work.

Scratchpad AI Sales Assistant

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Scratchpad

What is Scratchpad?

Scratchpad is a sales software designed to take detailed notes, keeping track of deals, and creating sales plans. It updates and manages pipelines in Salesforce.

It offers to combine notes, tasks, and customer context including emails, calendar events, and activity history into one view, thus helping clients with improved productivity in sales performance. It quickly writes notes during or after a call, sees what tasks left to tackle, and gets a quick glance of calendar events for the day.

What is Scratchpad used for?

Scratchpad is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Forecasting, Workflow Management and Pipeline Management .

What are the top features of Scratchpad?

Recording, Dashboard and Personalization are some of the top features of Scratchpad.

Who uses Scratchpad?

Scratchpad is used by Computer Software, Information Technology And Services and Financial Services among other industries.

What are Scratchpad alternatives?

Veloxy, ExpensePoint, IDeals Virtual Data Room and Highspot are popular alternatives for Scratchpad.

Where is Scratchpad located?

Scratchpad is headquartered at San Francisco, CA 94107, US.
lightning

Peers used Scratchpad for forecasting and workflow management

Scratchpad Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5

Read Reviews (7)
Custom Reports

4.27/5

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5

Read Reviews (7)
Custom Reports

4.27/5

Read Reviews (141)

Software Failure Risk Guidance

?

for Scratchpad

Overall Risk Meter

Low Medium High

Top Failure Risks for Scratchpad

Scratchpad, Inc. Profile

Company Name

Scratchpad, Inc.

Company Website

https://scratchpad.com/

HQ Location

San Francisco, CA 94107, US

Employees

NA

Social

Financials

SERIES B