Scratchpad Overview

This is a summary of the comprehensive capabilities and benefits of Scratchpad based on over 1140 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Scratchpad, PlanPlus Online, Pipeliner CRM, Oracle CRM On Demand, Platformax CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Scratchpad is right for your needs? Our Cuspera AI engine can evaluate how Scratchpad fits your specific business needs, industry, and context. Get your personalized assessment report today.

Scratchpad supports business activities such as:

  • Forecasting
  • Workflow Management
  • Pipeline Management
  • Engagement Management
  • Training & Onboarding

Scratchpad can help you with many business goals, such as Scale Best Practices, Increase Sales & Revenue, Improve ROI, Launch New Products, Acquire Customers, etc. As a solution, Scratchpad's capabilities include Recording, Dashboard, Personalization, etc.

Scratchpad Computer Software Vertical is its biggest customer base.

Reviews

"Before I would spend at least an hour before our weekly pipeline meetings to make updates on deals. This would mean opening up almost every opp to update next steps, dates, notes, etc. Now I will do a lot of this more ad-hoc because it's so simple t...o do in Scratchpad and I only spend about 10 minutes to make the same weekly updates I was doing before. " - Erik Long

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Scratchpad solved their CRM needs. Cuspera uses 1140 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities peers achieved using Scratchpad.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Acquire Customers
  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Forecasting , Workflow Management , Pipeline Management , as the business use cases that they have been most satisfied while using Scratchpad.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Forecasting

4.98/5 ★

Read Reviews (63)

"...I used to spend hours in an offline excel spreadsheet updating my forecast and deal status...."
Workflow Management

4.58/5 ★

Read Reviews (46)

"...We've saved hours in our workflows and no longer run into any integration errors that may disrupt us needing to constantly "refresh" the page...."
Pipeline Management

4.96/5 ★

Read Reviews (41)

"...During calls, I'm taking crucial customer notes that allow me to stay organized, move deals through and accurately report my pipeline to sales management...."
PEER EXPERIENCES
Forecasting

4.98/5 ★

Read Reviews (63)

"...I used to spend hours in an offline excel spreadsheet updating my forecast and deal status...." Peer review by Jeff H., Sr. Account Executive
Workflow Management

4.58/5 ★

Read Reviews (46)

"...We've saved hours in our workflows and no longer run into any integration errors that may disrupt us needing to constantly "refresh" the page...." Peer review by Ryan B., Sales Development Rep
Pipeline Management

4.96/5 ★

Read Reviews (41)

"...During calls, I'm taking crucial customer notes that allow me to stay organized, move deals through and accurately report my pipeline to sales management...." Peer review by Joshua J.

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1140 insights from peers and experts to help you assess how these Scratchpad use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Erik Long

Account Executive

Front

Before I would spend at least an hour before our weekly pipeline meetings to make updates on deals. This would mean opening up almost every opp to update next steps, dates, notes, etc. Now I will do a lot of this more ad-hoc because it's so simple to do in Scratchpad and I only spend about 10 minut...es to make the same weekly updates I was doing before.

Testimonial By Erik Long

Matt McSpiritt

Account Executive

Segment

I hadn't actually loved using a product in such a long while. Until yesterday, when I received personalized onboarding from Scratchpad. I already know it's going to be a huge part of my workflow. Testimonial By Matt McSpiritt

Mitch Miller

Account Executive

Talkdesk

PSA: If you're in sales, use Salesforce, and you AREN'T using Scratchpad, then you are a damn fool. I'm blown away at how much time it is saving our team, with updating opps, next steps, notes, etc. Testimonial By Mitch Miller
CUSTOMERS TESTIMONIALS

Erik Long

Account Executive

Front

Before I would spend at least an hour before our weekly pipeline meetings to make updates on deals. This would mean opening up almost every opp to update next steps, dates, notes, etc. Now I will do a lot of this more ad-hoc because it's so simple to do in Scratchpad and I only spend about 10 minut...es to make the same weekly updates I was doing before.

Testimonial By Erik Long

Matt McSpiritt

Account Executive

Segment

I hadn't actually loved using a product in such a long while. Until yesterday, when I received personalized onboarding from Scratchpad. I already know it's going to be a huge part of my workflow. Testimonial By Matt McSpiritt

Mitch Miller

Account Executive

Talkdesk

PSA: If you're in sales, use Salesforce, and you AREN'T using Scratchpad, then you are a damn fool. I'm blown away at how much time it is saving our team, with updating opps, next steps, notes, etc. Testimonial By Mitch Miller

Frequently Asked Questions(FAQ)

for Scratchpad

What is Scratchpad?

Scratchpad is a sales software designed to take detailed notes, keeping track of deals, and creating sales plans. It updates and manages pipelines in Salesforce.

What is Scratchpad used for?

Scratchpad is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Forecasting, Workflow Management and Pipeline Management .

What are the top features of Scratchpad?

Recording, Dashboard and Personalization are some of the top features of Scratchpad.

Who uses Scratchpad?

Scratchpad is used by Computer Software, Information Technology And Services and Financial Services among other industries.

What are Scratchpad alternatives?

PlanPlus Online, Pipeliner CRM, Oracle CRM On Demand and Platformax CRM are popular alternatives for Scratchpad.

Where is Scratchpad located?

Scratchpad is headquartered at San Francisco, CA 94107, US.

Popular Business Setting

for Scratchpad

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Scratchpad to Scale best practices and Increase sales & revenue

Peer and Expert Opinion on Features

for Scratchpad

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.72/5 ★

Read Reviews (63)
Dashboard

2.64/5 ★

Read Reviews (23)
Personalization

3.45/5 ★

Read Reviews (15)
Templates

4.69/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Recording

4.72/5 ★

Read Reviews (63)
Dashboard

2.64/5 ★

Read Reviews (23)
Personalization

3.45/5 ★

Read Reviews (15)
Templates

4.69/5 ★

Read Reviews (14)

IT and Other Capabilities

for Scratchpad

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.46/5 ★

Read Reviews (249)
Data Export

4.30/5 ★

Read Reviews (116)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.46/5 ★

Read Reviews (249)
Data Export

4.30/5 ★

Read Reviews (116)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (93)
Chat Support

3.15/5 ★

Read Reviews (10)
Phone Support

3.08/5 ★

Read Reviews (15)
Email Support

2.63/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (93)
Chat Support

3.15/5 ★

Read Reviews (10)
Phone Support

3.08/5 ★

Read Reviews (15)
Email Support

2.63/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.27/5 ★

Read Reviews (141)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.27/5 ★

Read Reviews (141)

Software Failure Risk Guidance

?

for Scratchpad

Overall Risk Meter

Low Medium High

Top Failure Risks for Scratchpad

Vendor Profile Details

Company Name

Scratchpad

Company Website

https://scratchpad.com/

HQ Location

San Francisco, CA 94107, US

Employees

NA

Social

Financials

SERIES B