Ricochet360 Overview
This is a summary of the comprehensive capabilities and benefits of Ricochet360 based on over 268 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Ricochet360, belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Ricochet360 is right for your needs? Our Cuspera AI engine can evaluate how Ricochet360 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Ricochet360 supports business activities such as:
- Sales Call Management
- Lead Management
- Engaging And Following Up
- Lead Engagement
- Contact List Management
Ricochet360 can help you with many business goals, such as Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls E-Mail and Text SMS for these needs. As a solution, Ricochet360's capabilities include Recording, and Gamification.
Ricochet360 Insurance Vertical is its biggest customer base.
Reviews
"...Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more...." Peer review
Cuspera Reviews
20 buyers and buying teams have used Cuspera to assess how well Ricochet360 solved their Auto Dialer needs. Cuspera uses 268 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Ricochet360.
Use Cases
Peers recommend Sales Call Management , Lead Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Ricochet360.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with E-Mail and Phone Calls |
4.92/5 ★ |
"...Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more...." Peer review |
| call analytics |
4.67/5 ★ |
"...Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more...." Peer review |
| call recording |
4.67/5 ★ |
"...Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more...." Peer review |
| Lead Management with Phone Calls and E-Mail |
4.89/5 ★ |
"...My old VOIP phones and lead management systems are like a rotary phone compared to Ricochet. ...." Peer review by Adam S., Agency owner, Insurance |
| Engaging And Following Up with Phone Calls, E-Mail and Text SMS |
4.84/5 ★ |
"...ENGAGE PROSPECTS WITH AUTOMATED EMAILS AND TEXT MESSAGES. ..." Ricochet360 All-In-One CRM Dialer & Marketing Automation Platform |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with E-Mail and Phone Calls |
4.92/5 ★ |
"...Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more...." Peer review |
|
| call analytics |
4.92/5 ★ |
| call recording |
4.92/5 ★ |
| Lead Management with Phone Calls and E-Mail |
4.89/5 ★ |
"...My old VOIP phones and lead management systems are like a rotary phone compared to Ricochet. ...." Peer review by Adam S., Agency owner, Insurance |
|
| Engaging And Following Up with Phone Calls, E-Mail and Text SMS |
4.84/5 ★ |
"...ENGAGE PROSPECTS WITH AUTOMATED EMAILS AND TEXT MESSAGES. ..." Ricochet360 All-In-One CRM Dialer & Marketing Automation Platform |
|
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 268 insights from peers and experts to help you assess how these Ricochet360 use cases fit your Auto Dialer needs.
Popular Business Setting
for Ricochet360
Top Industries
- Insurance
- Retail
- Financial Services
Popular in
- Small Business
- Mid Market
Peers used Ricochet360 to Enhance customer relationships and Increase sales & revenue
Peer and Expert Opinion on Features
for Ricochet360
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (12) |
| Gamification | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (12) |
| Gamification | Read Reviews (10) |
IT and Other Capabilities
for Ricochet360
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (14) |
| Data Import | Read Reviews (18) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (14) |
| Data Import | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (13) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (13) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (33) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (33) |
Software Failure Risk Guidance
?for Ricochet360
Overall Risk Meter
Top Failure Risks for Ricochet360
Vendor Profile Details
Company Name
Ricochet360
Company Website
https://www.ricochet360.com/HQ Location
El Segundo, CA, US
Employees
11-50
Social
Financials
SEED
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