Callback Tracker Overview
This is a summary of the comprehensive capabilities and benefits of Callback Tracker based on over 923 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Callback Tracker, Voiptime Cloud, RingCentral Contact Center, DialedIn by ChaseData, Sales Sling, etc., all belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Callback Tracker is right for your needs? Our Cuspera AI engine can evaluate how Callback Tracker fits your specific business needs, industry, and context. Get your personalized assessment report today.
Callback Tracker supports business activities such as:
- Call Recording
- Communication Management
- Engaging And Following Up
- Generation Of New Leads
- Advertisement
Callback Tracker can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Launch New Products, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Phone Calls E-Mail Text SMS etc. for these needs. As a solution, Callback Tracker's capabilities include Widgets, Recording, Dashboard, etc.
Callback Tracker Transportation/Trucking/Railroad Vertical is its biggest customer base.
Reviews
"Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. " - Dan S
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Callback Tracker solved their Auto Dialer needs. Cuspera uses 923 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Callback Tracker.
Use Cases
Peers recommend Call Recording , Communication Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Callback Tracker.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls and E-Mail |
4.98/5 ★ |
"...Explore the Features Call recording and lead tracking for marketing automation. ..." Click to Call Widget, Live Chat, Virtual Phone System, Call Tracking |
| Communication Management with Phone Calls, E-Mail and Text SMS |
4.87/5 ★ |
"...In addition, the solution also sends SMS messages and email notifications to company representative contacts defined in settings...." Peer review |
| tracking & monitoring communications |
4.81/5 ★ |
"...The centralized online dashboard also provides admin users with further custom settings, plus a complete history of call recordings for monitoring and review purposes...." Peer review |
| sending & publishing communications |
4.78/5 ★ |
"...It s when you send text messages to your customer base informing them about sales, events, appointments, new products or services...." Enhance your website with Call Back button |
| Engaging And Following Up with E-Mail, Phone Calls, Text SMS and Chat |
4.69/5 ★ |
"...Engage with your sales leads using voice, live chat, text message, and email. ..." Click to Call Widget, Live Chat, Virtual Phone System, Call Tracking |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls and E-Mail |
4.98/5 ★ |
"...Explore the Features Call recording and lead tracking for marketing automation. ..." Click to Call Widget, Live Chat, Virtual Phone System, Call Tracking |
|
| Communication Management with Phone Calls, E-Mail and Text SMS |
4.87/5 ★ |
"...In addition, the solution also sends SMS messages and email notifications to company representative contacts defined in settings...." Peer review |
|
| tracking & monitoring communications |
4.87/5 ★ |
| sending & publishing communications |
4.87/5 ★ |
| Engaging And Following Up with E-Mail, Phone Calls, Text SMS and Chat |
4.69/5 ★ |
"...Engage with your sales leads using voice, live chat, text message, and email. ..." Click to Call Widget, Live Chat, Virtual Phone System, Call Tracking |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 923 insights from peers and experts to help you assess how these Callback Tracker use cases fit your Auto Dialer needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. Testimonial By Dan S |
|
|
Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive. Testimonial By Brad F |
|
|
Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort. Testimonial By Leon G |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dan S Marketing Director |
Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. Testimonial By Dan S |
|
Brad F Director Of Information Technology |
Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive. Testimonial By Brad F |
|
Leon G CEO |
Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort. Testimonial By Leon G |
Frequently Asked Questions(FAQ)
for Callback Tracker
What is Callback Tracker?
What is Callback Tracker used for?
What are the top features of Callback Tracker?
Who uses Callback Tracker?
What are Callback Tracker alternatives?
Where is Callback Tracker located?
Popular Business Setting
for Callback Tracker
Top Industries
- Transportation/Trucking/Railroad
- Marketing and Advertising
- Banking
Popular in
- Mid Market
- Small Business
Peers used Callback Tracker to Acquire customers and Increase sales & revenue
Callback Tracker Alternatives
Peer and Expert Opinion on Features
for Callback Tracker
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (89) |
| Recording | Read Reviews (70) |
| Dashboard | Read Reviews (31) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Personalization | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (89) |
| Recording | Read Reviews (70) |
| Dashboard | Read Reviews (31) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Personalization | Read Reviews (20) |
IT and Other Capabilities
for Callback Tracker
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (103) |
| Data Export | Read Reviews (119) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (103) |
| Data Export | Read Reviews (119) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (24) |
| Chat Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (57) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (24) |
| Chat Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (57) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (137) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (137) |
Software Failure Risk Guidance
?for Callback Tracker
Overall Risk Meter
Top Failure Risks for Callback Tracker
Vendor Profile Details
Company Name
BBG Solutions
Company Website
https://bbgsolutions.com/HQ Location
Los Angeles, CA, US
Employees
NA
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