About Callback Tracker

Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.

Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Callback Tracker solves your Auto Dialer needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Callback Tracker.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Callback Tracker.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls and E-Mail

4.98/5

Read Reviews (114)

"...Online Dashboard provides - Call recordings, Source tracking, Custom Caller ID, Google Analytics, Zapier Integration, Email/SMS Notifications...." Peer review from Callback Tracker
call recording

4.98/5

Read Reviews (112)

Communication Management with Phone Calls, E-Mail and Text SMS

4.87/5

Read Reviews (44)

"...In addition, the solution also sends SMS messages and email notifications to company representative contacts defined in settings...." Peer review
tracking & monitoring communications

4.87/5

Read Reviews (23)

sending & publishing communications

4.87/5

Read Reviews (20)

Engagement Management with E-Mail, Phone Calls, Text SMS and Chat

4.71/5

Read Reviews (13)

"...You will receive email and text notification and can follow up with your visitor at your convenience. ..." Enhance your website with Call Back button
engaging and following up

4.71/5

Read Reviews (12)

PEER EXPERIENCES
Sales Call Management with Phone Calls and E-Mail

4.98/5

Read Reviews (114)

"...Online Dashboard provides - Call recordings, Source tracking, Custom Caller ID, Google Analytics, Zapier Integration, Email/SMS Notifications...." Peer review from Callback Tracker
call recording

4.98/5

Read Reviews (112)

Communication Management with Phone Calls, E-Mail and Text SMS

4.87/5

Read Reviews (44)

"...In addition, the solution also sends SMS messages and email notifications to company representative contacts defined in settings...." Peer review
tracking & monitoring communications

4.87/5

Read Reviews (23)

sending & publishing communications

4.87/5

Read Reviews (20)

Engagement Management with E-Mail, Phone Calls, Text SMS and Chat

4.71/5

Read Reviews (13)

"...You will receive email and text notification and can follow up with your visitor at your convenience. ..." Enhance your website with Call Back button
engaging and following up

4.71/5

Read Reviews (12)

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 923 insights from peers and experts to help you assess how these Callback Tracker use cases fit your Auto Dialer needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Freddie D

CEO/President

Excellent value packed full of features. The support team was very responsive and was willing to make certain customization's to meet my business needs. Testimonial By Freddie D

Leon G

CEO

Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort. Testimonial By Leon G

Dan S

Marketing Director

Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. Testimonial By Dan S
CUSTOMERS TESTIMONIALS

Freddie D

CEO/President

Excellent value packed full of features. The support team was very responsive and was willing to make certain customization's to meet my business needs. Testimonial By Freddie D

Leon G

CEO

Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort. Testimonial By Leon G

Dan S

Marketing Director

Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. Testimonial By Dan S

Popular Business Setting

for Callback Tracker

Top Industries

  • Transportation/Trucking/Railroad
  • Marketing and Advertising
  • Banking

Popular in

  • Mid Market
  • Small Business

Peers used Callback Tracker to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Callback Tracker

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

4.44/5

Read Reviews (89)
Recording

4.95/5

Read Reviews (70)
Dashboard

4.67/5

Read Reviews (31)
Alerts: popups & Notifications

4.67/5

Read Reviews (25)
Personalization

4.41/5

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
Widgets

4.44/5

Read Reviews (89)
Recording

4.95/5

Read Reviews (70)
Dashboard

4.67/5

Read Reviews (31)
Alerts: popups & Notifications

4.67/5

Read Reviews (25)
Personalization

4.41/5

Read Reviews (20)

IT and Other Capabilities

for Callback Tracker

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.85/5

Read Reviews (103)
Data Export

4.77/5

Read Reviews (119)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.85/5

Read Reviews (103)
Data Export

4.77/5

Read Reviews (119)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.59/5

Read Reviews (18)
Phone Support

4.50/5

Read Reviews (24)
Chat Support

4.48/5

Read Reviews (28)
24/7 Support

4.45/5

Read Reviews (57)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.59/5

Read Reviews (18)
Phone Support

4.50/5

Read Reviews (24)
Chat Support

4.48/5

Read Reviews (28)
24/7 Support

4.45/5

Read Reviews (57)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.62/5

Read Reviews (34)
Custom Reports

4.49/5

Read Reviews (137)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.62/5

Read Reviews (34)
Custom Reports

4.49/5

Read Reviews (137)

Failure Risk Guidance Security Report

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for Callback Tracker

Overall Risk Meter

Low Medium High

Top Failure Risks for Callback Tracker

Vendor Profile Details

Company Name

BBG Solutions

Company Website

https://bbgsolutions.com/

HQ Location

Los Angeles, CA, US

Employees

NA