cuspera logo CUSPERA

Kommo vs Voiptime Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kommo vs. Voiptime Cloud is based on a specific set of business needs and context. The comparison uses 2421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kommo and Voiptime Cloud

Kommo, Spiro, Teamgate CRM, etc., belong to a category of solutions that help CRM, whereas Voiptime Cloud, ReadyMode (Formerly XenCALL), Sales Sling, etc., belong to a category of solutions that help Auto Dialer. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kommo covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Voiptime Cloud focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kommo

Focus area

Kommo is better than Voiptime Cloud for

Software Failure Risk

  • low

logo Voiptime Cloud

Focus area

Voiptime Cloud is better than Kommo for

Software Failure Risk

  • low

About

Empower your team to sell more effectively

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

43

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


sales call management



contact list management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


social media management

social media analytics

managing social media account




workflow management


relationship management


generation of new leads


pipeline management



sales review & feedback


discount management


promotion management






conversion management


training & onboarding



business development


lead qualification


follower management


sales document management


account management



performance management


campaign management




measuring customer satisfaction


customer feedback management

measuring customer satisfaction


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • point of sale

  • website

  • text SMS

  • on premises

  • See 4 more
  • phone calls

  • e-mail

  • offline

  • point of sale

  • website

  • text SMS

  • on premises

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting