Groove Overview
Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.
Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.
It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Groove.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Groove.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...It just fits that we can use email for support and use Groove as a way to manage that interaction...." Peer review by Ronald P., President, Information Technology and Services |
| engaging and following up |
4.90/5 ★ |
"...Realizing what clients have opened/clicked joins is extremely pleasant as well and assists with my planning for follow up calls...." Peer review by Donnie W, Sales Manager, Food & Beverages |
| engaging with scheduling & cadence |
4.85/5 ★ |
"...how it helps keep your cadence on lock. ...." Peer review by Zack F., Enterprise Account Executive, Human Resources |
| Communication Management with E-Mail |
4.56/5 ★ |
"...I really like being able to follow the email tracking analytics...." Peer review by Hannah S |
| tracking & monitoring communications |
4.78/5 ★ |
"...My team is making use of all the functionality - tracking email opens, using templates, and logging to Salesforce - because it's relevant and simple to do...." Peer review by Lucy B, Sales Engineer, Internet |
| sending & publishing communications |
4.23/5 ★ |
"...In addition the set reminder and schedule email to send later have been huge value adds...." Peer review by Ashley C, Salesforce Administrator, Education |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Align workflows and drive more revenue with a platform that AEs and account managers will love. ..." Sales Engagement Solutions for Marketing & Advertising Companies |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...It just fits that we can use email for support and use Groove as a way to manage that interaction...." Peer review by Ronald P., President, Information Technology and Services |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Communication Management with E-Mail |
4.56/5 ★ |
"...I really like being able to follow the email tracking analytics...." Peer review by Hannah S |
|
| tracking & monitoring communications |
4.56/5 ★ |
| sending & publishing communications |
4.56/5 ★ |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Align workflows and drive more revenue with a platform that AEs and account managers will love. ..." Sales Engagement Solutions for Marketing & Advertising Companies |
|
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5061 insights from peers and experts to help you assess how these Groove use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It was taking 5 to 6 hours a month of my time to try and resolve our Salesforce sync issues with Outreach. Testimonial By Josh Garman |
|
I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W |
|
|
Groove enhances everything! Multi-step campaigns and pulling over contacts from Salesforce is a HUGE timesaver for our team. Testimonial By Kim Gerlich |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Josh Garman Senior Systems Administrator Zego |
It was taking 5 to 6 hours a month of my time to try and resolve our Salesforce sync issues with Outreach. Testimonial By Josh Garman |
|
Benjamin W VP - Retail Group BBVA |
I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W |
|
Kim Gerlich Sales Training Manager HotSchedules |
Groove enhances everything! Multi-step campaigns and pulling over contacts from Salesforce is a HUGE timesaver for our team. Testimonial By Kim Gerlich |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZegoRead More |
|
Case Study Popular PaysRead More |
|
Case Study AquentRead More |
Frequently Asked Questions(FAQ)
for Groove
What is Groove?
What is Groove used for?
What are the top features of Groove?
Who uses Groove?
What are Groove alternatives?
Where is Groove located?
Popular Business Setting
for Groove
Top Industries
- Computer Software
- Marketing and Advertising
- Information Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Groove to Acquire customers and Increase sales & revenue
Groove Alternatives
Peer and Expert Opinion on Features
for Groove
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
IT and Other Capabilities
for Groove
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
Software Failure Risk Guidance
?for Groove
Overall Risk Meter
Top Failure Risks for Groove
Vendor Profile Details
HQ Location
San Francisco, US
Employees
11-50
Social
Financials
Seed
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