Groove Overview
Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.
Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.
It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Groove.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Groove.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...Schedule automated follow up emails and emails to go out at specific dates and times...." Peer review by Executive in Sales |
| engaging and following up |
4.90/5 ★ |
"...Groove allows me to see what my client engagement looks like in the email-sphere...." Peer review by Caren P., Computer Software |
| engaging with scheduling & cadence |
4.85/5 ★ |
"...I've had the opportunity to use a number of these email automation and cadence tools and could not be more impressed by Groove...." Sales Engagement Solutions for Technology Companies |
| Communication Management with E-Mail |
4.56/5 ★ |
"...Also well suited for logging and tracking of emails, selectively or for all email sends/recipients...." Peer review by William Reese, CIO, United Way of Buffalo & Erie County |
| tracking & monitoring communications |
4.78/5 ★ |
"...Great integration with SF.com - tracks all emails and calendar invites...." Peer review by Executive Sponsor |
| sending & publishing communications |
4.23/5 ★ |
"...Groove helps us send out emails that we would normally have to write one by one in mass...." Peer review by Michael M, Engagement Director |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Able to organize work flow for day...." Peer review by Andrew J, Senior Account Manager, Retail |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...Schedule automated follow up emails and emails to go out at specific dates and times...." Peer review by Executive in Sales |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Communication Management with E-Mail |
4.56/5 ★ |
"...Also well suited for logging and tracking of emails, selectively or for all email sends/recipients...." Peer review by William Reese, CIO, United Way of Buffalo & Erie County |
|
| tracking & monitoring communications |
4.56/5 ★ |
| sending & publishing communications |
4.56/5 ★ |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Able to organize work flow for day...." Peer review by Andrew J, Senior Account Manager, Retail |
|
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5061 insights from peers and experts to help you assess how these Groove use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
|
I am administering Groove in 10% of the time that it took me to manage Outreach. Testimonial By Hannah Duncan |
|
|
I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. Testimonial By Jim Grey |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Bart Johnson Director of User Engagement & Training Aquent |
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
|
Hannah Duncan Revenue Operations Manager Popular Pays |
I am administering Groove in 10% of the time that it took me to manage Outreach. Testimonial By Hannah Duncan |
|
Jim Grey Director |
I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. Testimonial By Jim Grey |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Trader InteractiveRead More |
|
Case Study Popular PaysRead More |
|
|
Case Study ZegoRead More |
Popular Business Setting
for Groove
Top Industries
- Computer Software
- Marketing and Advertising
- Information Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Groove to Acquire customers and Increase sales & revenue
Groove Alternatives
Peer and Expert Opinion on Features
for Groove
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
IT and Other Capabilities
for Groove
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
Software Failure Risk Guidance
?for Groove
Overall Risk Meter
Top Failure Risks for Groove
Vendor Profile Details
HQ Location
San Francisco, US
Employees
11-50
Social
Financials
Seed
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