Groove Overview

Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.

Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.

It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.

Cuspera Reviews

15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Groove.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Improve Visibility
  • Launch New Products
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Groove.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.90/5

Read Reviews (493)

"...It just fits that we can use email for support and use Groove as a way to manage that interaction...."
engaging and following up

4.90/5

Read Reviews (413)

"...Realizing what clients have opened/clicked joins is extremely pleasant as well and assists with my planning for follow up calls...."
engaging with scheduling & cadence

4.85/5

Read Reviews (42)

"...how it helps keep your cadence on lock. ...."
Communication Management with E-Mail

4.56/5

Read Reviews (376)

"...I really like being able to follow the email tracking analytics...."
tracking & monitoring communications

4.78/5

Read Reviews (246)

"...My team is making use of all the functionality - tracking email opens, using templates, and logging to Salesforce - because it's relevant and simple to do...."
sending & publishing communications

4.23/5

Read Reviews (122)

"...In addition the set reminder and schedule email to send later have been huge value adds...."
Workflow Management with E-Mail

4.90/5

Read Reviews (101)

"...Align workflows and drive more revenue with a platform that AEs and account managers will love. ..." Sales Engagement Solutions for Marketing & Advertising Companies
PEER EXPERIENCES
Engagement Management with E-Mail

4.90/5

Read Reviews (493)

"...It just fits that we can use email for support and use Groove as a way to manage that interaction...." Peer review by Ronald P., President, Information Technology and Services
engaging and following up

4.90/5

Read Reviews (413)

engaging with scheduling & cadence

4.90/5

Read Reviews (42)

Communication Management with E-Mail

4.56/5

Read Reviews (376)

"...I really like being able to follow the email tracking analytics...." Peer review by Hannah S
tracking & monitoring communications

4.56/5

Read Reviews (246)

sending & publishing communications

4.56/5

Read Reviews (122)

Workflow Management with E-Mail

4.90/5

Read Reviews (101)

"...Align workflows and drive more revenue with a platform that AEs and account managers will love. ..." Sales Engagement Solutions for Marketing & Advertising Companies

47+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5061 insights from peers and experts to help you assess how these Groove use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Josh Garman

Senior Systems Administrator

Zego

It was taking 5 to 6 hours a month of my time to try and resolve our Salesforce sync issues with Outreach. Testimonial By Josh Garman

Benjamin W

VP - Retail Group

BBVA

I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W

Kim Gerlich

Sales Training Manager

HotSchedules

Groove enhances everything! Multi-step campaigns and pulling over contacts from Salesforce is a HUGE timesaver for our team. Testimonial By Kim Gerlich
CUSTOMERS TESTIMONIALS

Josh Garman

Senior Systems Administrator

Zego

It was taking 5 to 6 hours a month of my time to try and resolve our Salesforce sync issues with Outreach. Testimonial By Josh Garman

Benjamin W

VP - Retail Group

BBVA

I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W

Kim Gerlich

Sales Training Manager

HotSchedules

Groove enhances everything! Multi-step campaigns and pulling over contacts from Salesforce is a HUGE timesaver for our team. Testimonial By Kim Gerlich

Case Studies

COMPANY CASE STUDIES
Case Study Zego

Zego Eliminates Sync Errors and Reduces Admin Time by 80%

Read More
Case Study Popular Pays

Popular Pays Increases Booked Meetings by 54%

Read More
Case Study Aquent

Aquent Improves Sales Tracking, Productivity, and Outcomes with Groove

Read More

Frequently Asked Questions(FAQ)

for Groove

What is Groove?

Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.

What is Groove used for?

Groove is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Workflow Management .

What are the top features of Groove?

Templates, Personalization and Recording are some of the top features of Groove.

Who uses Groove?

Groove is used by Computer Software, Marketing And Advertising and Information Services among other industries.

What are Groove alternatives?

Yesware, Ebsta, Mixmax and Saleshandy are popular alternatives for Groove.

Where is Groove located?

Groove is headquartered at San Francisco, US.

Popular Business Setting

for Groove

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Groove to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Groove

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.89/5

Read Reviews (326)
Personalization

4.27/5

Read Reviews (166)
Recording

4.35/5

Read Reviews (98)
Ticketing

4.01/5

Read Reviews (84)
Alerts: popups & Notifications

2.94/5

Read Reviews (59)
FEATURES RATINGS AND REVIEWS
Templates

3.89/5

Read Reviews (326)
Personalization

4.27/5

Read Reviews (166)
Recording

4.35/5

Read Reviews (98)
Ticketing

4.01/5

Read Reviews (84)
Alerts: popups & Notifications

2.94/5

Read Reviews (59)

IT and Other Capabilities

for Groove

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5

Read Reviews (158)
Data Import

3.73/5

Read Reviews (347)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5

Read Reviews (158)
Data Import

3.73/5

Read Reviews (347)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.79/5

Read Reviews (101)
Phone Support

4.41/5

Read Reviews (47)
Chat Support

4.37/5

Read Reviews (31)
24/7 Support

4.37/5

Read Reviews (448)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.79/5

Read Reviews (101)
Phone Support

4.41/5

Read Reviews (47)
Chat Support

4.37/5

Read Reviews (31)
24/7 Support

4.37/5

Read Reviews (448)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.71/5

Read Reviews (17)
Analytics

4.62/5

Read Reviews (185)
Custom Reports

3.88/5

Read Reviews (604)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.71/5

Read Reviews (17)
Analytics

4.62/5

Read Reviews (185)
Custom Reports

3.88/5

Read Reviews (604)

Software Failure Risk Guidance

?

for Groove

Overall Risk Meter

Low Medium High

Top Failure Risks for Groove

Vendor Profile Details

Company Name

Groove.Co

Company Website

https://www.groove.co/

Year Founded

2013

HQ Location

San Francisco, US

Employees

11-50

Social

Financials

Seed