Groove Overview
This is a summary of the comprehensive capabilities and benefits of Groove based on over 5061 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Groove, Yesware, Ebsta, Mixmax, Saleshandy, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Groove is right for your needs? Our Cuspera AI engine can evaluate how Groove fits your specific business needs, industry, and context. Get your personalized assessment report today.
Groove supports business activities such as:
- Engagement Management
- Communication Management
- Workflow Management
- Lead Engagement
- Meeting Management
Groove can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Groove's capabilities include Templates, Personalization, Recording, etc.
Groove was founded in 2013. Computer Software Vertical is its biggest customer base.
Reviews
"We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. " - Bart Johnson
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Groove.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Groove.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...Setting up follow up emails, using templates, and syncing tasks with the calendar feature make Groove invaluable to my daily work performance...." Peer review by Verified Reviewer, Internet |
| engaging and following up |
4.90/5 ★ |
"...It also provides a great way to give more targeted efforts to follow up...." Peer review by Hannah S, US Sales Manager, Medical Devices |
| engaging with scheduling & cadence |
4.85/5 ★ |
"...Prior to Groove, WealthEngine was only able to log emails sent through SalesLoft cadences, which meant email replies to a rep s..." WealthEngine Improves Sales Efficiency and Tracking with Groove |
| Communication Management with E-Mail |
4.56/5 ★ |
"...Like that I can see when people open email and that it tracks my emails...." Peer review by Sandy P, HR Business Partner |
| tracking & monitoring communications |
4.78/5 ★ |
"...I like the fact that it tracks emails and fill the blanks...." Peer review by Ali Cherif K, Senior Sales Consultant, Media Production |
| sending & publishing communications |
4.23/5 ★ |
"...I like the FLOW feature which allows me to send email blasts...." Peer review by Ammon M, Ammon Mailo |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Maximize productivity and improve business outcomes by automating workflows and surfacing customer insights when they re needed most. ..." Sales Engagement Solutions for Business Services |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...Setting up follow up emails, using templates, and syncing tasks with the calendar feature make Groove invaluable to my daily work performance...." Peer review by Verified Reviewer, Internet |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Communication Management with E-Mail |
4.56/5 ★ |
"...Like that I can see when people open email and that it tracks my emails...." Peer review by Sandy P, HR Business Partner |
|
| tracking & monitoring communications |
4.56/5 ★ |
| sending & publishing communications |
4.56/5 ★ |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...Maximize productivity and improve business outcomes by automating workflows and surfacing customer insights when they re needed most. ..." Sales Engagement Solutions for Business Services |
|
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5061 insights from peers and experts to help you assess how these Groove use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
|
I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. Testimonial By Jim Grey |
|
|
Groove enables all of our revenue teams to use consistent messaging that is driven from the top down by Marketing. It is an invaluable tool for aligning workflows throughout the customer lifecycle. Testimonial By Robert Israch |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Bart Johnson Director of User Engagement & Training Aquent |
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
|
Jim Grey Director |
I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. Testimonial By Jim Grey |
|
Robert Israch CMO Tipalti |
Groove enables all of our revenue teams to use consistent messaging that is driven from the top down by Marketing. It is an invaluable tool for aligning workflows throughout the customer lifecycle. Testimonial By Robert Israch |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZegoRead More |
|
Case Study Popular PaysRead More |
|
Case Study LingotekRead More |
Frequently Asked Questions(FAQ)
for Groove
What is Groove?
What is Groove used for?
What are the top features of Groove?
Who uses Groove?
What are Groove alternatives?
Where is Groove located?
Popular Business Setting
for Groove
Top Industries
- Computer Software
- Marketing and Advertising
- Information Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Groove to Acquire customers and Increase sales & revenue
Groove Alternatives
Peer and Expert Opinion on Features
for Groove
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
IT and Other Capabilities
for Groove
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
Software Failure Risk Guidance
?for Groove
Overall Risk Meter
Top Failure Risks for Groove
Vendor Profile Details
HQ Location
San Francisco, US
Employees
101-250
Social
Financials
SERIES B
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