Groove Overview
Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.
Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.
It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Groove.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Groove.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...I also love the fact that I can see when an email that I send has been opened or engaged. ...." Peer review by Mark W., Sr. Admissions Counselor, Education |
| engaging and following up |
4.90/5 ★ |
|
| engaging with scheduling & cadence |
4.85/5 ★ |
|
| Communication Management with E-Mail |
4.56/5 ★ |
"...I like that I can receive emails, assign them to team members, add notes and send emails all from one account...." Peer review by User in Computer Software, Computer Software |
| tracking & monitoring communications |
4.78/5 ★ |
|
| sending & publishing communications |
4.23/5 ★ |
|
| Workflow Management with E-Mail |
4.90/5 ★ |
"...We've tried a couple of workflow efficiency tools like this, and I definitely prefer Groove above the rest. ...." Peer review by Oliver B., Account Executive, Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.90/5 ★ |
"...I also love the fact that I can see when an email that I send has been opened or engaged. ...." Peer review by Mark W., Sr. Admissions Counselor, Education |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Communication Management with E-Mail |
4.56/5 ★ |
"...I like that I can receive emails, assign them to team members, add notes and send emails all from one account...." Peer review by User in Computer Software, Computer Software |
|
| tracking & monitoring communications |
4.56/5 ★ |
| sending & publishing communications |
4.56/5 ★ |
| Workflow Management with E-Mail |
4.90/5 ★ |
"...We've tried a couple of workflow efficiency tools like this, and I definitely prefer Groove above the rest. ...." Peer review by Oliver B., Account Executive, Computer Software |
|
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5061 insights from peers and experts to help you assess how these Groove use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Groove is the best. Out of the 10 tools that I manage in our Sales Ops tech stack, I would consider you as the only true partner I have. Groove has saved our sales team hundreds of hours by automating the logging of our activities and interactions with prospects and clients. I highly recommend it t...o any sales organization looking to be an efficient well-oiled machine! |
|
|
They save hours per day previously spent trying to detangle some of the case dissociation that was going on. Testimonial By Bridgett Cherry |
|
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Philip M Salesforce Admin GoodData |
Groove is the best. Out of the 10 tools that I manage in our Sales Ops tech stack, I would consider you as the only true partner I have. Groove has saved our sales team hundreds of hours by automating the logging of our activities and interactions with prospects and clients. I highly recommend it t...o any sales organization looking to be an efficient well-oiled machine! |
|
Bridgett Cherry CRM Manager Trader Interactive |
They save hours per day previously spent trying to detangle some of the case dissociation that was going on. Testimonial By Bridgett Cherry |
|
Bart Johnson Director of User Engagement & Training Aquent |
We thought we had found a good solution for reps who didn’t want to be working in Salesforce, but our sales team found Outreach to be too complicated. Testimonial By Bart Johnson |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Trader InteractiveRead More |
|
Case Study AquentRead More |
|
|
Case Study ZegoRead More |
Popular Business Setting
for Groove
Top Industries
- Computer Software
- Marketing and Advertising
- Information Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Groove to Acquire customers and Increase sales & revenue
Groove Alternatives
Peer and Expert Opinion on Features
for Groove
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (326) |
| Personalization | Read Reviews (166) |
| Recording | Read Reviews (98) |
| Ticketing | Read Reviews (84) |
| Alerts: popups & Notifications | Read Reviews (59) |
IT and Other Capabilities
for Groove
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (158) |
| Data Import | Read Reviews (347) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (101) |
| Phone Support | Read Reviews (47) |
| Chat Support | Read Reviews (31) |
| 24/7 Support | Read Reviews (448) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (604) |
Software Failure Risk Guidance
?for Groove
Overall Risk Meter
Top Failure Risks for Groove
Vendor Profile Details
HQ Location
San Francisco, US
Employees
11-50
Social
Financials
Seed
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