Capsule CRM Overview
This is a summary of the comprehensive capabilities and benefits of Capsule CRM based on over 876 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Capsule CRM, Bigcontacts CRM, GoldMine Premium CRM, monday sales CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Capsule CRM is right for your needs? Our Cuspera AI engine can evaluate how Capsule CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Capsule CRM supports business activities such as:
- Contact List Management
- Engagement Management
- Forecasting
- Workflow Management
- Lead Tracking
Capsule CRM can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Stakeholder Relations, Improve ROI, etc. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, Capsule CRM's capabilities include Recording, Dashboard, Personalization, etc.
Capsule CRM Information Technology and Services Vertical is its biggest customer base.
Reviews
"...As a cloud-based system, it aims to deliver contact management, sales pipeline, and business organization for businesses who communicate customers via multiple channels and want to improve productivity. ..." Free CRM Comparison Spreadsheet (+ How to Choose a CRM)
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Capsule CRM solved their CRM needs. Cuspera uses 876 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Capsule CRM.
Use Cases
Peers recommend Contact List Management , Engagement Management , Forecasting , as the business use cases that they have been most satisfied while using Capsule CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management |
4.80/5 ★ |
"...As a cloud-based system, it aims to deliver contact management, sales pipeline, and business organization for businesses who communicate customers via multiple channels and want to improve productivity. ..." Free CRM Comparison Spreadsheet (+ How to Choose a CRM) |
| contacts history |
4.69/5 ★ |
"...It is a CRM to have the work done: straightforward, direct and simple to use, although it is powerful enough to keep track of appointments, contacts, event history, workflow, selling/income reports and future planning...." Peer review by Alexandre R, Software Developer, Information Technology and Services |
| tracking contacts |
4.55/5 ★ |
"...I used Capsule CRM to keep track of commercial contacts over the phone, email and personal meetings...." Peer review by Alexandre R, Software Developer, Information Technology and Services |
| creating contact list |
4.29/5 ★ |
"...With the Wufoo integration you can ensure that each new contact created is tagged with one and the same tag...." Wufoo Integration |
| enriching contact list |
3.25/5 ★ |
"...Capsule enriches your contacts with social media profiles and avatars...." Contact Management Software for Sales Leads |
| Engagement Management with E-Mail and Website |
4.89/5 ★ |
"...Capsule handles all our prospect and customer interactions...." Peer review by Sean P, Business Development Manager, Information Technology and Services |
| engaging and following up |
4.83/5 ★ |
"...I also had very poor follow-up on leads previously, but being able to assign a customized track to my Opportunities in Capsule keeps these leads from falling through the cracks...." Peer review by Elease L, Independent Educational Consultant |
| Forecasting |
4.67/5 ★ |
"...Our sales dashboard analyses you opportunity data to give a simple forecast of future sales and it calculates your conversion rate...." Sales Analytics Software & Tools |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management |
4.80/5 ★ |
"...As a cloud-based system, it aims to deliver contact management, sales pipeline, and business organization for businesses who communicate customers via multiple channels and want to improve productivity. ..." Free CRM Comparison Spreadsheet (+ How to Choose a CRM) |
|
| contacts history |
4.80/5 ★ |
| tracking contacts |
4.80/5 ★ |
| creating contact list |
4.80/5 ★ |
| enriching contact list |
4.80/5 ★ |
| Engagement Management with E-Mail and Website |
4.89/5 ★ |
"...Capsule handles all our prospect and customer interactions...." Peer review by Sean P, Business Development Manager, Information Technology and Services |
|
| engaging and following up |
4.89/5 ★ |
| Forecasting |
4.67/5 ★ |
"...Our sales dashboard analyses you opportunity data to give a simple forecast of future sales and it calculates your conversion rate...." Sales Analytics Software & Tools |
|
34+ more Business Use Cases
Our AI advisor, Wyz, harnessed 876 insights from peers and experts to help you assess how these Capsule CRM use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Capsule CRM
What is Capsule CRM?
What is Capsule CRM used for?
What are the top features of Capsule CRM?
Who uses Capsule CRM?
What are Capsule CRM alternatives?
Where is Capsule CRM located?
Popular Business Setting
for Capsule CRM
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Capsule CRM to Increase sales & revenue and Acquire customers
Capsule CRM Alternatives
Peer and Expert Opinion on Features
for Capsule CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (39) |
| Dashboard | Read Reviews (20) |
| Personalization | Read Reviews (12) |
| Calculator | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (39) |
| Dashboard | Read Reviews (20) |
| Personalization | Read Reviews (12) |
| Calculator | Read Reviews (5) |
IT and Other Capabilities
for Capsule CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (132) |
| Data Export | Read Reviews (80) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (132) |
| Data Export | Read Reviews (80) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (82) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (82) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (105) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (105) |
Software Failure Risk Guidance
?for Capsule CRM
Overall Risk Meter
Top Failure Risks for Capsule CRM
Vendor Profile Details
Company Name
Zestia
Company Website
https://zestia.com/HQ Location
Manchester, UK
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