Qualaroo Overview

Qualaroo simplifies user feedback collection through surveys. Signup today for actionable UX insights from customers.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Social Media Analytics, as the business use cases that they have been most satisfied with while using Qualaroo.

Other use cases:

  • Onboarding
  • Advertisement
  • Helpdesk Management
  • Generation Of New Leads
  • Sending & Publishing Communications
  • Contact List Management
  • Proposal & Quote Management
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualaroo.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Product Experience
  • Improve ROI
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
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Qualaroo Use-Cases and Business Priorities: Customer Satisfaction Data

Qualaroo works with different mediums / channels such as Promotions. Mobile. and Website.

Qualaroo's features include Embedded Survey Forms, Landing Page, Survey Themes Library, etc. and Qualaroo support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Qualaroo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In addition, it provides a range of services including design templates, website overlay, geo and event targeting, webhooks, and NPS Survey...." Peer review from Featured Customers

Peer review evidence (same sources as the product rating summary)

"...It allows you to add customer surveys to specific pages that don t take up a lot of space or disturb people s browsing...." 50+ Best Lead Generation Tools to use in 2019 & Beyond
"...Here are some ways that teams across Twilio are using Qualaroo to quickly understand how to improve customer onboarding, engagement, and retention rates: Collecting and scheduling targeted customers for user testing or product feedback interviews...." How Twilio Uses Qualaroo for Studying Customers - Qualaroo
"...AI Analytics & Reports AI Analytics & Reports Watson Sentiment Analysis, Wordcloud & advanced analytics. ..." Product Feedback Software: Collect Customer Experience Insights

Qualaroo, SmileBack, SurveyMethods, Paperform, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Qualaroo

Top Industries

  • Information Technology and Services
  • Computer Software
  • Retail

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Qualaroo is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Large Enterprise, and Mid Market.

Qualaroo Customer wins, Customer success stories, Case studies

How can Qualaroo optimize your Collecting Feedback Workflow?

How does Qualaroo address your Engaging Conversational Surveys Challenges?

How efficiently Does Qualaroo manage your Social Media Analytics?

How does Qualaroo facilitate Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Qualaroo solved their Customer Feedback Management needs. Cuspera uses 1745 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Precision Sport Science - Health, Wellness And Fitness - Small

Redwood City, USA

ProProfs helped Precision Sport Science onboard new employees faster and more efficiently. The physical training facility needed a quick and reliable way to train staff. ProProfs stood out for its fa...st iteration and responsive tech support. The team valued the human touch and clear communication from ProProfs. As a result, onboarding became smoother and business goals were met.

 

Zoho Corporation - Information Technology And Services - Large

Pleasanton, USA

Zoho Corporation used ProProfs Quiz Maker to create and host remote quizzes for their attendees. The tool was easy to use, allowing quiz creation in just five minutes with a helpful question bank. Zo...ho valued the instant results and e-certificates, which made attendees happy and improved productivity. Automated features and UI-driven configuration required no coding. Customer support was also praised.

 

WOWorks - Restaurants - Medium

West Conshohocken, USA

ProProfs Training Maker helped WOWorks train staff across 350 franchises. Before, training was slow and inconsistent. Over 55% of issues came from logging into different systems. ProProfs unified tra...ining, added quizzes, and let staff learn at their own pace. WOWorks cut training time by 40%. Staff now start productive and training matches the brand.

 

Towle Driving School - Education - Small

Gonic, USA

ProProfs Quiz Maker helped Towle Driving School move all driving tests online. The owner, Kevin Towle, needed a faster way to grade quizzes and tests. ProProfs let him send quizzes to students with j...ust a link and use a large library of questions. He saved time and managed test results better. Real-time reports and instant feedback made the process easy. ProProfs streamlined everything for the school.

 

Life Winks LLC & Clean Law Union - Non Profit Organization Management - Small

St. Louis, USA

ProProfs helped Life Winks LLC & Clean Law Union automate client certification for their intellectual property. Founder Aaron Wemple needed a fast, easy way to license people with his IP. He chose Pr...oProfs for its user-friendly quiz and assessment tools. The platform made it simple to set up, edit, and deliver assessments. Now, clients can get certified anytime with automated certificates. This solution supports the company's mission to help vulnerable children and families.

 

Thermo Fisher Scientific - Pharmaceuticals - Very Large

Waltham, USA

ProProfs Quiz Maker helped Thermo Fisher Scientific train their global sales force. The company needed to create and grade hundreds of online exams. ProProfs automated grading and reporting, saving t...ime and effort. The tool made it easy to see which questions were hardest for employees. Detailed reports gave quick insights for better training. The process was painless for several hundred global employees.

How to Customize Your Survey | Quick Walkthrough of Qualaroo's Survey Design Section

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Qualaroo

What is Qualaroo?

Qualaroo is a Customer and User Feedback Software that provides services intended to capture key insights through real-time feedback, intelligent reporting, and in-depth analysis. It collects, analyzes and stores the feedback data under one roof. It helps small to midsize businesses gain qualitative insights through website surveys.

User research begins with Qualaroo Nudge,which can deploy to any of the products. Create personalized surveys quickly with professional templates, skip logic, advanced targeting, language translations, and design options. Collect targeted survey feedback on the website, mobile app, email, product, and social media. Analyze feedback data with AI-based techniques like sentiment analysis and text analytics. Easily integrate with existing tools.

Key features include survey templates, AI sentiment analysis, nudge for prototypes, confirmation page surveys, exit intent surveys, question branching, NPS, A/B testing and integrations.

What is Qualaroo used for?

Qualaroo is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Social Media Analytics .

What are the top features of Qualaroo?

Embedded survey forms, Landing page and Survey themes library are some of the top features of Qualaroo.

Who uses Qualaroo?

Qualaroo is used by Information Technology And Services, Computer Software and Retail among other industries.

What are Qualaroo alternatives?

SmileBack, SurveyMethods, Paperform and Medallia Agent Connect are popular alternatives for Qualaroo.

Where is Qualaroo located?

Qualaroo is headquartered at Los Angeles , Calfornia.
lightning

Peers used Qualaroo for Collecting feedback and Engaging conversational surveys

Qualaroo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.64/5

Read Reviews (19)
Analytics

4.51/5

Read Reviews (234)
Custom Reports

4.28/5

Read Reviews (251)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.64/5

Read Reviews (19)
Analytics

4.51/5

Read Reviews (234)
Custom Reports

4.28/5

Read Reviews (251)

Software Failure Risk Guidance

?

for Qualaroo

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualaroo

ProProfs News

Product

Proprofs Live Chat review

The TechRadar review of ProProfs Live Chat highlights its effectiveness in managing customer communication through real-time chat integration. The software offers a free version and paid plans with features like visitor tracking, ticketing, and data analytics. It is praised for its ease of use, customization options, and ability to integrate with platforms like Salesforce and Microsoft Office 365, making it suitable for businesses of all sizes.

M&A

ProProfs Acquires PeopleGoal - citybiz

ProProfs has acquired PeopleGoal, expanding its capabilities in employee engagement and performance management solutions.

M&A

ProProfs Acquires HR & Performance Goals Management Software PeopleGoal - PR Web

ProProfs has acquired PeopleGoal, a software for HR and performance goals management.

ProProfs Profile

Company Name

ProProfs

Company Website

https://www.proprofs.com

HQ Location

Los Angeles , Calfornia

Employees

11-50

Social

Financials

PRIVATE