Knack Overview

Here’s the scoop on Knack! We've gathered over 665 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Knack is right for your needs? Our Cuspera AI engine can evaluate how Knack fits your specific business needs, industry, and context. Get your personalized assessment report today.

Knack supports business activities such as:

  • Workflow Management
  • Social Media Analytics
  • Proposal & Quote Management
  • Helpdesk Management
  • Sending & Publishing Communications

Knack can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Build Brand Awareness, Scale Best Practices, Improve Navigation, etc. As a solution, Knack's capabilities include Recording, Personalization, Templates, etc.

Knack Information Technology and Services Vertical is its biggest customer base.

Reviews

"...If you do know Javascript, you can customize the workflow and experience even more. ...." Peer review by Chris B., IT Director, Human Resources

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Knack solved their business needs. Cuspera uses 665 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Knack.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Improve Navigation
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Social Media Analytics , Proposal & Quote Management , as the business use cases that they have been most satisfied while using Knack.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.95/5 ★

Read Reviews (35)

"...If you do know Javascript, you can customize the workflow and experience even more. ...."
Social Media Analytics

4.78/5 ★

Read Reviews (11)

"...Main functionalities include customization tools, application builder, payment processing, open API, and analytics and reporting...."
Proposal & Quote Management

4.30/5 ★

Read Reviews (7)

"...We use Knack to manage our internal business processes, including tracking team workload / availability, travel and vacation schedules, and juggling multiple projects / proposals / teams...."
PEER EXPERIENCES
Workflow Management

4.95/5 ★

Read Reviews (35)

"...If you do know Javascript, you can customize the workflow and experience even more. ...." Peer review by Chris B., IT Director, Human Resources
Social Media Analytics

4.78/5 ★

Read Reviews (11)

"...Main functionalities include customization tools, application builder, payment processing, open API, and analytics and reporting...." Peer review from Featured Customers
Proposal & Quote Management

4.30/5 ★

Read Reviews (7)

"...We use Knack to manage our internal business processes, including tracking team workload / availability, travel and vacation schedules, and juggling multiple projects / proposals / teams...." Peer review by User

24+ more Business Use Cases

Our AI advisor, Wyz, harnessed 665 insights from peers and experts to help you assess how these Knack use cases fit your business needs.

Frequently Asked Questions(FAQ)

for Knack

What is Knack used for?

Knack is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Social Media Analytics and Proposal & Quote Management .

What are the top features of Knack?

Recording, Personalization and Templates are some of the top features of Knack.

Who uses Knack?

Knack is used by Information Technology And Services, Marketing And Advertising and Accounting among other industries.

What are Knack alternatives?

Popular Business Setting

for Knack

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise
lightning

Peers used Knack to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Knack

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.50/5 ★

Read Reviews (23)
Personalization

4.26/5 ★

Read Reviews (17)
Templates

4.37/5 ★

Read Reviews (17)
Dashboard

3.52/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Recording

4.50/5 ★

Read Reviews (23)
Personalization

4.26/5 ★

Read Reviews (17)
Templates

4.37/5 ★

Read Reviews (17)
Dashboard

3.52/5 ★

Read Reviews (7)

IT and Other Capabilities

for Knack

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5 ★

Read Reviews (64)
Data Import

4.32/5 ★

Read Reviews (103)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5 ★

Read Reviews (64)
Data Import

4.32/5 ★

Read Reviews (103)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.21/5 ★

Read Reviews (16)
24/7 Support

3.61/5 ★

Read Reviews (112)
Email Support

3.13/5 ★

Read Reviews (8)
Phone Support

3.04/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.21/5 ★

Read Reviews (16)
24/7 Support

3.61/5 ★

Read Reviews (112)
Email Support

3.13/5 ★

Read Reviews (8)
Phone Support

3.04/5 ★

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (20)
Custom Reports

4.16/5 ★

Read Reviews (103)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (20)
Custom Reports

4.16/5 ★

Read Reviews (103)

Software Failure Risk Guidance

?

for Knack

Overall Risk Meter

Low Medium High

Top Failure Risks for Knack

Vendor Profile Details

Company Name

Knack

Company Website

https://www.knack.com/

HQ Location

Employees

1-10

Social

Financials

SEED