Nutshell CRM Overview

Nutshell is a versatile growth software that integrates CRM, email marketing, and contact management, tailored for sales teams aiming to increase deal closures. It consolidates essential sales and marketing tools into a single platform, streamlining operations and enhancing team efficiency. Sales teams benefit from features like AI email reply starters, which expedite communication, and single sign-on (SSO) for secure, convenient access. Nutshell's ability to import products seamlessly into the CRM setup further simplifies the user experience. This all-in-one solution is ideal for businesses looking to unify their sales and marketing efforts, ensuring a cohesive strategy that drives growth.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nutshell CRM.

Other use cases:

  • Lead Tracking
  • Call Recording
  • Lead Management
  • Generation Of New Leads
  • Workflow Management
  • Collaboration
  • Pipeline Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nutshell CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Launch New Products
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Nutshell CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nutshell CRM works with different mediums / channels such as Phone Calls. and E-Mail.

Nutshell CRM's features include Personalization, Recording, Dashboard, etc. and Nutshell CRM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Nutshell CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people ...interested and excited to collect art." - James Miille

Nutshell CRM, Salesflare, Horizon, Teramind, Copper, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Nutshell CRM offers an all-in-one growth software including CRM, email marketing, and contact management. Sales teams are helped to close more deals efficiently.

Popular Business Setting

for Nutshell CRM

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Nutshell CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Nutshell CRM Use Cases

How does Nutshell CRM facilitate Contact List Management?

What benefits does Nutshell CRM offer for Engagement Management?

What Are the key features of Nutshell CRM for Communication Management?

How does Nutshell CRM facilitate Lead Tracking?

What solutions does Nutshell CRM provide for Call Recording?

68+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Nutshell CRM solved their Social CRM needs. Cuspera uses 5730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Nutshell CRM testimonial

James Miille

co-founded

Superfine! Art Fair

On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille
Nutshell CRM testimonial

Marie Franklin

Director of Strategic Development

Caffè Umbria

There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin
Nutshell CRM testimonial

Bennett Moe

Director of Business Development and Contributing Editor

The CyberWire

We distill the large volume of news in the space down to a manageable set of content that very busy people can consume, We provide them with a one-stop destination where they can rapidly get the precise news they need to know for that day. Testimonial By Bennett Moe
CUSTOMERS TESTIMONIALS
Nutshell CRM testimonial

James Miille

co-founded

Superfine! Art Fair

On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille
Nutshell CRM testimonial

Marie Franklin

Director of Strategic Development

Caffè Umbria

There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin
Nutshell CRM testimonial

Bennett Moe

Director of Business Development and Contributing Editor

The CyberWire

We distill the large volume of news in the space down to a manageable set of content that very busy people can consume, We provide them with a one-stop destination where they can rapidly get the precise news they need to know for that day. Testimonial By Bennett Moe

Case Studies

Food & Beverages

CASE STUDY Caffè Umbria

Caffè Umbria expanded over 14 years, maintaining its Italian espresso tradition with cafés nationwide, enhancing customer experience through strategic leadership.

Food & Beverages

CASE STUDY Caffè Umbria

Caffè Umbria expanded over 14 years, maintaining its Italian espresso tradition with cafés nationwide, enhancing customer experience through strategic leadership.

Pharmaceuticals

CASE STUDY Genoskin

Nutshell CRM helped Genoskin replace Excel and Teamleader for sales tracking. The team found Nutshell easy to use and quick to adopt. The CEO and European sales team fully embraced the tool. Support ...from Nutshell was responsive and creative, helping with the transition. Genoskin's revenue roughly doubled in the last year after implementing Nutshell. The company is now expanding to new markets.

Information Technology and Services

CASE STUDY SkySpecs

Nutshell CRM helped SkySpecs organize their B2B customer data and sales process. Before Nutshell, SkySpecs struggled with scattered communications and a reactive sales approach. Nutshell let them cen...tralize customer info, set reminders, and structure their sales workflow. This improved their sales cycle efficiency and customer relationships. The CRM adapted as SkySpecs grew, supporting their needs as a startup in automated inspections.

Events Services

CASE STUDY Superfine! Art Fair

Nutshell helped Superfine! Art Fair manage two sales pipelines: artists seeking booth space and ticket-buyers. The team switched from Salesforce to Nutshell for a simpler, more intuitive CRM. With Nu...tshell, they track artist communications, automate follow-ups, and analyze lead sources. Sales became more consistent, with bad weeks now matching previous good weeks at $12,000 and good weeks reaching $40,000. Superfine! expanded to three new cities and is on track to double revenue from last year.

Video

Enterprise CRM for Growing Businesses | Nutshell Enterprise

Video Thumbnail

Frequently Asked Questions(FAQ)

for Nutshell CRM

What is Nutshell CRM?

Nutshell CRM is customer relationship management and sales automation tool designed for marketing professionals to help identify the right sales model which facilitates customer relationship building and boosting sales performance.

The primary features of the tool includes sales automation, reporting & performance tracking, team collaboration, pipeline management and contact management.

Nutshell offers integration with tool like with G Suite, Microsoft Office email and calendars. It helps design and execute sales processes. The platform allows to specify the actions and follow-ups through final negotiations, and accurately measures the impact of efforts.

What is Nutshell CRM used for?

Nutshell CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .

What are the top features of Nutshell CRM?

Personalization, Recording and Dashboard are some of the top features of Nutshell CRM.

Who uses Nutshell CRM?

Nutshell CRM is used by Marketing And Advertising, Information Technology And Services and Computer & Network Security among other industries.

What are Nutshell CRM alternatives?

Salesflare, Horizon, Teramind and Copper are popular alternatives for Nutshell CRM.

Where is Nutshell CRM located?

Nutshell CRM is headquartered at Ann Arbor, Michigan.
lightning

Peers used Nutshell CRM for contact list management and engagement management

Nutshell CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (13)
Analytics

4.34/5 ★

Read Reviews (105)
Custom Reports

3.33/5 ★

Read Reviews (823)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (13)
Analytics

4.34/5 ★

Read Reviews (105)
Custom Reports

3.33/5 ★

Read Reviews (823)

Software Failure Risk Guidance

?

for Nutshell CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nutshell CRM

Nutshell News

Product

Automate Form Submission Workflows With Nutshells Form Answer Automations

Nutshell CRM launched Form answer automations, a new feature within Nutshell Forms that automates the processing of form submissions. This tool instantly links new contacts to relevant tags, audiences, sources, products, and pipelines, streamlining lead management and reducing manual admin work for sales and marketing teams.

Product

Give Subscribers the Power to Choose With Nutshells Email Preference Center

Nutshell CRM has launched a new Email preference center, allowing email recipients to customize the types of marketing messages they receive. This feature aims to reduce unsubscribe rates by letting contacts select up to 10 audience segments, improving engagement and retention for businesses using Nutshells CRM and email marketing tools.

Product

Unify Team Meeting Processes for Increased Productivity With Nutshell Scheduler Managed Meetings

Nutshell has launched Scheduler Managed Meetings, a new feature for its CRM platform. This update allows administrators to create, assign, and manage standardized meeting types for sales teams. The tool streamlines scheduling, reduces inefficiencies, and helps sales reps focus on closing deals. Scheduler Managed Meetings aims to boost productivity and unify team meeting processes.

Product

Import All Your Products to Streamline CRM Setup

Nutshell has launched a new product importer tool for its CRM platform. This feature enables users to import or update product and service SKUs in bulk using spreadsheets. The tool streamlines CRM setup, allowing sales teams to connect products to leads, track lead value, and generate accurate sales reports efficiently.

Nutshell Profile

Company Name

Nutshell

Company Website

https://www.nutshell.com/

Year Founded

2010

HQ Location

Ann Arbor, Michigan

Employees

11-50

Social

Financials

SERIES A