Nutshell CRM Overview
Nutshell CRM is customer relationship management and sales automation tool designed for marketing professionals to help identify the right sales model which facilitates customer relationship building and boosting sales performance.
The primary features of the tool includes sales automation, reporting & performance tracking, team collaboration, pipeline management and contact management.
Nutshell offers integration with tool like with G Suite, Microsoft Office email and calendars. It helps design and execute sales processes. The platform allows to specify the actions and follow-ups through final negotiations, and accurately measures the impact of efforts.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Nutshell CRM solved their Social CRM needs. Cuspera uses 5730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Nutshell CRM.
Use Cases
Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Nutshell CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management with Phone Calls and E-Mail |
4.63/5 ★ |
"...As a fast growing young company (from zero to GBP 19m in just 4 years), Nutshell provides us with a centralised contacts database and client relationship manager, and a platform on to which quotations can be stored, and leads progressed...." Peer review by Dale H., Head of Strategy & Business Development, Utilities |
| contacts history |
4.70/5 ★ |
"...It's allowed us to stay in better contact with our clients and have easy access to client histories - which allows us to grow...." Peer review by Jill K, Founder & CEO |
| tracking contacts |
4.82/5 ★ |
"...With Nutshell we have been able to better track our contacts, emails, and quotes, and save our employees hours of repetitive data entry! ..." Managing CRM Customer Contacts |
| creating contact list |
3.16/5 ★ |
"...Create contacts and tasks...." CRM Google Calendar and Gmail Integration |
| enriching contact list |
4.17/5 ★ |
"How Nutshell helps Cyberwire to track sponsorship opportunities, leads, and contacts in an editorial operation." https://www.nutshell.com/customers/the-cyberwire |
| Engagement Management with E-Mail |
4.65/5 ★ |
"...Accountability and our ability to see if follow up for our sales prospects and customers are being done...." Peer review by Colby J, Performance Director, Automotive |
| engaging and following up |
4.58/5 ★ |
"...following up on our quotes...." Peer review by Rachel R, Business Development Manager |
| engaging with scheduling & cadence |
4.56/5 ★ |
"...Ensuring I maintain the right cadence of contact with my customers and keeping a comprehensive record of my interactions with them...." Peer review by Will D |
| Communication Management with E-Mail |
3.69/5 ★ |
"...Register my leads, the activities and tasks relative, calendar the appointments, storage the documents related to leads, send email to them without go out of software...." Peer review by Alejandro D., Account Executive, Information Technology and Services |
| sending & publishing communications |
3.36/5 ★ |
"...Advanced search with tag EXCLUSION in filters Periodically send reports in email as pdf (eg: like Google Analytics)..." Peer review by Simone C., CIO |
| tracking & monitoring communications |
3.91/5 ★ |
"...I like that it sends email notifications, has an API that we can use, allows for custom fields, can track emails, and manages scheduling. . ...." Peer review by Jennifer P., Business Development Manager, Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management with Phone Calls and E-Mail |
4.63/5 ★ |
"...As a fast growing young company (from zero to GBP 19m in just 4 years), Nutshell provides us with a centralised contacts database and client relationship manager, and a platform on to which quotations can be stored, and leads progressed...." Peer review by Dale H., Head of Strategy & Business Development, Utilities |
|
| contacts history |
4.63/5 ★ |
| tracking contacts |
4.63/5 ★ |
| creating contact list |
4.63/5 ★ |
| enriching contact list |
4.63/5 ★ |
| Engagement Management with E-Mail |
4.65/5 ★ |
"...Accountability and our ability to see if follow up for our sales prospects and customers are being done...." Peer review by Colby J, Performance Director, Automotive |
|
| engaging and following up |
4.65/5 ★ |
| engaging with scheduling & cadence |
4.65/5 ★ |
| Communication Management with E-Mail |
3.69/5 ★ |
"...Register my leads, the activities and tasks relative, calendar the appointments, storage the documents related to leads, send email to them without go out of software...." Peer review by Alejandro D., Account Executive, Information Technology and Services |
|
| sending & publishing communications |
3.69/5 ★ |
| tracking & monitoring communications |
3.69/5 ★ |
68+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5730 insights from peers and experts to help you assess how these Nutshell CRM use cases fit your Social CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin |
|
What we do is very consultative and requires a lot of customer interaction. We’re providing something for which people didn’t have a solution before, so we have to understand what they’re trying to achieve. Testimonial By Eric Merle |
|
On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marie Franklin Director of Strategic Development Caffè Umbria |
There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin |
|
Eric Merle Chief Commercial Officer Genoskin |
What we do is very consultative and requires a lot of customer interaction. We’re providing something for which people didn’t have a solution before, so we have to understand what they’re trying to achieve. Testimonial By Eric Merle |
|
James Miille co-founded Superfine! Art Fair |
On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study Superfine! Art FairRead More |
|
Case Study BloomerangRead More |
|
Case Study Eclectic MusicRead More |
Frequently Asked Questions(FAQ)
for Nutshell CRM
What is Nutshell CRM?
What is Nutshell CRM used for?
What are the top features of Nutshell CRM?
Who uses Nutshell CRM?
What are Nutshell CRM alternatives?
Where is Nutshell CRM located?
Popular Business Setting
for Nutshell CRM
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Nutshell CRM to Acquire customers and Enhance customer relationships
Nutshell CRM Alternatives
Peer and Expert Opinion on Features
for Nutshell CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (182) |
| Recording | Read Reviews (145) |
| Dashboard | Read Reviews (122) |
| Templates | Read Reviews (73) |
| Alerts: popups & Notifications | Read Reviews (63) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (182) |
| Recording | Read Reviews (145) |
| Dashboard | Read Reviews (122) |
| Templates | Read Reviews (73) |
| Alerts: popups & Notifications | Read Reviews (63) |
IT and Other Capabilities
for Nutshell CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (405) |
| Data Import | Read Reviews (864) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (405) |
| Data Import | Read Reviews (864) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (582) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (66) |
| Chat Support | Read Reviews (55) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (582) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (66) |
| Chat Support | Read Reviews (55) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (823) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (823) |
Software Failure Risk Guidance
?for Nutshell CRM
Overall Risk Meter
Top Failure Risks for Nutshell CRM
Vendor Profile Details
HQ Location
Ann Arbor, Michigan
Employees
11-50
Social
Financials
Series A
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