Nutshell CRM Overview
This is a summary of the comprehensive capabilities and benefits of Nutshell CRM based on over 5730 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Nutshell CRM, Nimble CRM, Salesforce Social Studio, Zendesk Sell, Pipeline CRM, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Nutshell CRM is right for your needs? Our Cuspera AI engine can evaluate how Nutshell CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Nutshell CRM supports business activities such as:
- Contact List Management
- Engagement Management
- Communication Management
- Lead Tracking
- Call Recording
Nutshell CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Nutshell CRM's capabilities include Personalization, Recording, Dashboard, etc.
Nutshell CRM was founded in 2010. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"We distill the large volume of news in the space down to a manageable set of content that very busy people can consume, We provide them with a one-stop destination where they can rapidly get the precise news they need to know for that day. " - Bennett Moe
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Nutshell CRM solved their Social CRM needs. Cuspera uses 5730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Nutshell CRM.
Use Cases
Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Nutshell CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management with Phone Calls and E-Mail |
4.63/5 ★ |
"...Client contact management and lead tracking...." Peer review by David B, Vice President - Underground Infrastructure Services |
| contacts history |
4.70/5 ★ |
"...The feature that users will cherish is the eye-catching and easy to use dashboard that will notify users about upcoming meetings, company activities and tasks along with a detailed contact history...." Top 10 CRM Tools For SaaS and Tech Startups |
| tracking contacts |
4.82/5 ★ |
"...It helps me to keep track of contacts and jot down notes after I have finished talking with them...." Peer review by Allen Eshleman |
| creating contact list |
3.16/5 ★ |
"...It's very easy to add Companies and Contacts to start creating a lead and sales pipeline...." Peer review by Oliver J, Owner, Marketing and Advertising |
| enriching contact list |
4.17/5 ★ |
"Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in this tool." https://www.nutshell.com/customers/mcsweeneys |
| Engagement Management with E-Mail |
4.65/5 ★ |
"...Support service is very good and they make proactive followup when needed...." Peer review by Alberto C., Social media manager, Entertainment |
| engaging and following up |
4.58/5 ★ |
"...This CRM helps the sales team to set and track appointments, setting quick follow-ups, and reporting results. ..." 10 Best CRM for Startups |
| engaging with scheduling & cadence |
4.56/5 ★ |
"...Ensuring I maintain the right cadence of contact with my customers and keeping a comprehensive record of my interactions with them...." Peer review by Will D |
| Communication Management with E-Mail |
3.69/5 ★ |
"...Register my leads, the activities and tasks relative, calendar the appointments, storage the documents related to leads, send email to them without go out of software...." Peer review by Alejandro D., Account Executive, Information Technology and Services |
| sending & publishing communications |
3.36/5 ★ |
"...From finding new lead channels to nailing your SEO game, this guide collects 120+ of the best marketing tips ever published on the Nutshell blog. ..." Free Resources |
| tracking & monitoring communications |
3.91/5 ★ |
"...I like that it sends email notifications, has an API that we can use, allows for custom fields, can track emails, and manages scheduling...." Peer review by Jennifer Pike, Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management with Phone Calls and E-Mail |
4.63/5 ★ |
"...Client contact management and lead tracking...." Peer review by David B, Vice President - Underground Infrastructure Services |
|
| contacts history |
4.63/5 ★ |
| tracking contacts |
4.63/5 ★ |
| creating contact list |
4.63/5 ★ |
| enriching contact list |
4.63/5 ★ |
| Engagement Management with E-Mail |
4.65/5 ★ |
"...Support service is very good and they make proactive followup when needed...." Peer review by Alberto C., Social media manager, Entertainment |
|
| engaging and following up |
4.65/5 ★ |
| engaging with scheduling & cadence |
4.65/5 ★ |
| Communication Management with E-Mail |
3.69/5 ★ |
"...Register my leads, the activities and tasks relative, calendar the appointments, storage the documents related to leads, send email to them without go out of software...." Peer review by Alejandro D., Account Executive, Information Technology and Services |
|
| sending & publishing communications |
3.69/5 ★ |
| tracking & monitoring communications |
3.69/5 ★ |
68+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5730 insights from peers and experts to help you assess how these Nutshell CRM use cases fit your Social CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We distill the large volume of news in the space down to a manageable set of content that very busy people can consume, We provide them with a one-stop destination where they can rapidly get the precise news they need to know for that day. Testimonial By Bennett Moe |
|
|
Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool. |
|
When I learned Eclectic Music’s educational philosophy, and saw the way that Casey taught, it was what I’d been looking for my whole life as a musician. Testimonial By Jennifer Acker |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Bennett Moe Director of Business Development and Contributing Editor The CyberWire |
We distill the large volume of news in the space down to a manageable set of content that very busy people can consume, We provide them with a one-stop destination where they can rapidly get the precise news they need to know for that day. Testimonial By Bennett Moe |
|
Eric Cromie Publishing Associate McSweeney’s |
Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool. |
|
Jennifer Acker Executive Director Eclectic Music |
When I learned Eclectic Music’s educational philosophy, and saw the way that Casey taught, it was what I’d been looking for my whole life as a musician. Testimonial By Jennifer Acker |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study GenoskinRead More |
|
Case Study Superfine! Art FairRead More |
|
|
Case Study McSweeney’sRead More |
Frequently Asked Questions(FAQ)
for Nutshell CRM
What is Nutshell CRM?
What is Nutshell CRM used for?
What are the top features of Nutshell CRM?
Who uses Nutshell CRM?
What are Nutshell CRM alternatives?
Where is Nutshell CRM located?
Popular Business Setting
for Nutshell CRM
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Nutshell CRM to Acquire customers and Enhance customer relationships
Nutshell CRM Alternatives
Peer and Expert Opinion on Features
for Nutshell CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (182) |
| Recording | Read Reviews (145) |
| Dashboard | Read Reviews (122) |
| Templates | Read Reviews (73) |
| Alerts: popups & Notifications | Read Reviews (63) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (182) |
| Recording | Read Reviews (145) |
| Dashboard | Read Reviews (122) |
| Templates | Read Reviews (73) |
| Alerts: popups & Notifications | Read Reviews (63) |
IT and Other Capabilities
for Nutshell CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (405) |
| Data Import | Read Reviews (864) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (405) |
| Data Import | Read Reviews (864) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (582) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (66) |
| Chat Support | Read Reviews (55) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (582) |
| Email Support | Read Reviews (46) |
| Phone Support | Read Reviews (66) |
| Chat Support | Read Reviews (55) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (823) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (823) |
Software Failure Risk Guidance
?for Nutshell CRM
Overall Risk Meter
Top Failure Risks for Nutshell CRM
Vendor Profile Details
HQ Location
Ann Arbor, Michigan
Employees
11-50
Social
Financials
SERIES A
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