Horizon Overview
Here’s the scoop on Horizon! We've gathered over 383 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Horizon is right for your needs? Our Cuspera AI engine can evaluate how Horizon fits your specific business needs, industry, and context. Get your personalized assessment report today.
Horizon supports business activities such as:
- Engagement Management
- Communication Management
- Contact List Management
- Lead Tracking
- Contract Management
Horizon can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Manage Risk, Improve Brand Engagement, Scale Best Practices, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Horizon's capabilities include Personalization, and Recording.
Horizon Real Estate Vertical is its biggest customer base.
Reviews
"...The Horizon platform helps turn customers into repeat spenders and loyal advocates, through AI-powered insight and meaningful engagement...." Peer review from HTK
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Horizon solved their business needs. Cuspera uses 383 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Horizon.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Horizon.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Promotions |
4.82/5 ★ |
"...The Horizon platform helps turn customers into repeat spenders and loyal advocates, through AI-powered insight and meaningful engagement...." Peer review from HTK |
| engaging and following up |
4.78/5 ★ |
"...Built for an evolving loyalty landscape, it helps marketers move away from traditional "points-for-discounts" schemes to something more engaging and profitable...." Peer review |
| Communication Management |
4.13/5 ★ |
"...Data entry - text and pictures - is easy and the published appearance is totally professional...." Peer review by Andrew Dixon, Consumer Services |
| tracking & monitoring communications |
4.55/5 ★ |
"...The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients...." Peer review |
| sending & publishing communications |
2.94/5 ★ |
"...The ability to schedule, report and publish very professional looking reports to my clients..." Peer review by John Daigneault, Real Estate |
| Contact List Management |
4.02/5 ★ |
|
| contacts history |
4.34/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Promotions |
4.82/5 ★ |
"...The Horizon platform helps turn customers into repeat spenders and loyal advocates, through AI-powered insight and meaningful engagement...." Peer review from HTK |
|
| engaging and following up |
4.82/5 ★ |
| Communication Management |
4.13/5 ★ |
"...Data entry - text and pictures - is easy and the published appearance is totally professional...." Peer review by Andrew Dixon, Consumer Services |
|
| tracking & monitoring communications |
4.13/5 ★ |
| sending & publishing communications |
4.13/5 ★ |
| Contact List Management |
4.02/5 ★ |
| contacts history |
4.02/5 ★ |
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 383 insights from peers and experts to help you assess how these Horizon use cases fit your business needs.
Popular Business Setting
for Horizon
Top Industries
- Real Estate
- Construction
- Consumer Services
Popular in
- Small Business
Peers used Horizon to Enhance customer relationships and Increase sales & revenue
Horizon Alternatives
Peer and Expert Opinion on Features
for Horizon
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (10) |
| Recording | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (10) |
| Recording | Read Reviews (8) |
IT and Other Capabilities
for Horizon
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (16) |
| Data Import | Read Reviews (114) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (16) |
| Data Import | Read Reviews (114) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (102) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (102) |
Software Failure Risk Guidance
?for Horizon
Overall Risk Meter
Top Failure Risks for Horizon
Vendor Profile Details
Company Name
HTK
Company Website
https://www.htk.co.uk/HQ Location
Chapmans Warehouse, Wherry Quay, Ipswich, Suffolk IP4 1AS, GB
Employees
11-50
Social
Financials
PRIVATE
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