Tray.ai Overview

Tray's low-code platform empowers businesses to build, deploy, and scale AI agents across various departments. Its key feature, the Merlin Agent Builder, allows users to create AI-driven solutions that integrate seamlessly into IT service management processes. Tray emphasizes a composable AI integration approach, enabling tailored solutions that align with specific business needs. The platform promises rapid deployment and scalability, ensuring enterprises can quickly adapt to evolving AI landscapes. With a focus on safety and flexibility, Tray positions itself as a foundational tool for businesses seeking to enhance their operations through AI.

Use Cases

Customers recommend Workflow Management, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using Tray.ai.

Other use cases:

  • Customer Feedback Management
  • Helpdesk Management
  • Generation Of New Leads
  • Lead Qualification
  • Conversion Management
  • Advertisement
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tray.ai.

Other priorities:

  • Grow Market Share
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Tray.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Tray.ai works with different mediums / channels such as E-Mail. and Promotions.

Tray.ai's features include Personalization, Micro Customer Segmenting, and Alerts: Popups & Notifications. and Tray.ai support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Tray.ai analytics capabilities include Custom Reports, and Analytics.

Tray.io enables custom automations through a low-code workflow editor and AI tools. Tray Build simplifies automation visually.

Comprehensive Insights on Tray.ai Use Cases

Why is Tray.ai the best choice for Workflow Management?

What makes Tray.ai ideal for Engagement Management?

How can Tray.ai optimize your Onboarding Workflow?

What makes Tray.ai ideal for Customer Feedback Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Tray.ai solved their business needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Information Technology and Services

CASE STUDY Mixpanel

Mixpanel accelerated its order-to-cash process by 25%, enhancing efficiency and supporting business growth.

Computer Software

CASE STUDY A longtime computing leader

A software leader synced 9 million records across databases, improving data management and reporting efficiency.

Real Estate

CASE STUDY AVID Property Group

AVID Property Group enhanced sales productivity by integrating data systems, leading to real-time insights and streamlined operations.

Retail

CASE STUDY Snow Commerce

Snow Commerce grew 50% annually by automating e-commerce, consolidating data sources, and creating scalable web analytics and reporting.

Computer & Network Security

CASE STUDY Eventbrite

Eventbrite improved integration quality and customer satisfaction by delivering high-quality integrations at scale.

Information Technology and Services

CASE STUDY Auctane

Auctane enhanced IT processes with low-code automation, increasing productivity by 30%.

lightning

Peers used Tray.ai for workflow management and engagement management

Tray.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.96/5

Read Reviews (20)
Analytics

3.94/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.96/5

Read Reviews (20)
Analytics

3.94/5

Read Reviews (14)

Software Failure Risk Guidance

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for Tray.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Tray.ai

Tray.ai, Inc Profile

Company Name

Tray.ai, Inc

Company Website

https://tray.ai/

HQ Location

San Francisco, California

Employees

51-100

Social

Financials

SERIES B