Chorus by ZoomInfo Overview

Chorus' conversation intelligence, backed by ZoomInfo's B2B data, distills premium insights from sales calls. Every interaction is made to count for sales teams.

Use Cases

Customers recommend Sales Coaching, Sales Rep Engagement, Sales Call Management, as the business use cases that they have been most satisfied with while using Chorus by ZoomInfo.

Other use cases:

  • Onboarding
  • Collaboration
  • Sales Review & Feedback
  • Playbook Creation
  • Communication Management
  • Knowledge Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Chorus by ZoomInfo Use-Cases and Business Priorities: Customer Satisfaction Data

Chorus by ZoomInfo works with different mediums / channels such as Phone Calls. and E-Mail.

Chorus by ZoomInfo's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Chorus by ZoomInfo support capabilities include Phone Support, Chat Support, Email Support, etc. also Chorus by ZoomInfo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining." - NEIL SCOTT

Peer review evidence (same sources as the product rating summary)

"...I really like the ability to send my calls directly to peers, internal mentors and my manager for quick feedback...." Peer review by Rebecca F., Computer Software
"...A great place for all of my meetings, a consolidated view, helpful to review calls before the next upcoming meeting, like that it outlines the next steps and engaging questions...." Peer review by Consultant
"...The analysis of the calls and the ability to leave comments is something that has helped our team immensely...." Peer review by Anders N, Research Services Consultant, Computer Software

Chorus by ZoomInfo, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chorus by ZoomInfo is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Chorus by ZoomInfo Customer wins, Customer success stories, Case studies

How efficiently Does Chorus by ZoomInfo manage your Sales Coaching?

How does Chorus by ZoomInfo address your Sales Rep Engagement Challenges?

How efficiently Does Chorus by ZoomInfo manage your Sales Call Management?

How does Chorus by ZoomInfo facilitate Onboarding?

How can Chorus by ZoomInfo enhance your Collaboration process?

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
 

ZoomInfo and Pinecone Bring Real-Time, AI-Powered Contact Recommendations to Go-to ...

ZoomInfo has integrated Pinecone's serverless slab architecture and Dedicated Read Nodes to enhance its real-time recommendation engine. This collaboration boosts user engagement by 50%, improves rel...evancy and recall by 2x, and handles 50x more peak request volume. The integration allows ZoomInfo to deliver personalized contact suggestions instantly, significantly reducing customer time-to-action.

Read on →

Palo Alto Networks - Computer & Network Security - Very Large

ZoomInfo helped Palo Alto Networks uncover over 1,500 new accounts using sales intelligence data. The platform improved sales productivity with intent data and Scoops, enabling faster prospecting and... pipeline growth. Operations teams used ZoomInfo DaaS and Operations to clean, segment, and deduplicate thousands of accounts, saving significant time. ZoomInfo's company ID and data enrichment features streamlined territory planning and account management. The partnership supports both tactical sales execution and long-term data strategy as Palo Alto Networks scales.

Redwood Logistics - Transportation/Trucking/Railroad - Medium

ZoomInfo helped Redwood Logistics cut cost per click by 99% and save 25 hours each week. The company unified its tech stack and improved data quality using ZoomInfo Marketing and ZoomInfo Operations.... Paid media campaigns became more targeted, boosting clickthrough rates by 310% and impressions by 350%. Automation improved lead routing and conversion rates. Data now flows cleanly into their CRM, making sales and marketing faster and more effective.

LevelUp Leads - Marketing And Advertising - Small

ZoomInfo helped LevelUp Leads boost connect rates and efficiency for outbound sales. The company makes over 30,000 cold calls daily and saw 10,000 more live conversations each day after using ZoomInf...o. Meeting booking efficiency improved by nearly 20%, with 222 fewer dials per meeting. LevelUp Leads uses ZoomInfo to define total addressable market and shape go-to-market plans. The platform is now their main tool for high-volume SDR-as-a-service operations.

BDO Canada - Accounting - Large

ZoomInfo Sales and API helped BDO Canada cut dashboard update time by 87%. The firm moved from manual, reactive processes to real-time, predictive insights. Self-service dashboards now give teams ins...tant access to firmographic and intent data. BDO Canada uses predictive signals to manage clients proactively. ZoomInfo's support and tools drive firm-wide adoption and smarter decision-making.

 

SpringDB - Information Technology And Services - Small

USA

SpringDB used ZoomInfo to improve data quality and power go-to-market strategies. They started by cleaning and enriching customer databases, removing duplicates, and verifying records. This led to be...tter segmentation, faster follow-up, and more accurate lead generation. Results included 2x–3x higher campaign conversions, 30–50% bigger deal sizes, and up to 40% lower churn. SpringDB also integrated ZoomInfo tools into daily workflows, boosting pipeline growth and database usability.

Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Salesken, Firefiles.Ai, Gong and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.
lightning

Peers used Chorus by ZoomInfo for sales coaching and sales rep engagement

Chorus by ZoomInfo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

ZoomInfo Technologies LLC News

Financial

ZoomInfo Announces First Quarter 2026 Financial Results

ZoomInfo announced its Q1 2026 financial results, reporting a 1.5% year-over-year increase in GAAP revenue to $310.2 million. The company achieved a GAAP operating income of $57.9 million and an adjusted operating income of $109.7 million. ZoomInfo also highlighted its leadership position in the Forrester Wave report and its ranking in G2 Spring 2026 Reports.

Financial

ZoomInfo Q1 2026 revenue hits $310M, EPS $0.10

ZoomInfo reported Q1 2026 financial results with revenue of $310.2 million, a 1.5% increase year-over-year, and an EPS of $0.10. The company highlighted a GAAP operating income of $57.9 million and adjusted operating income of $109.7 million. ZoomInfo also noted its leadership in The Forrester WaveTM and G2 Spring 2026 Reports, despite a slight decrease in high-value customers.

Financial

ZoomInfo to Report First Quarter 2026 Financial Results on May 11, 2026

ZoomInfo will announce its first quarter 2026 financial results on May 11, 2026, after U.S. markets close. A conference call and webcast will follow the announcement.

Awards

ZoomInfo Ranks No. 1 in 142 G2 Spring 2026 Reports Across Sales Intelligence, Buyer Intent Data, and Lead Capture

ZoomInfo has been ranked No. 1 in 142 G2 Spring 2026 reports, leading categories like Sales Intelligence Software, Buyer Intent Data Providers, and Lead Capture. This recognition underscores ZoomInfo's strength in providing comprehensive B2B data and AI-driven go-to-market solutions, outperforming competitors such as Apollo.io and LinkedIn Sales Navigator.

ZoomInfo Technologies LLC Profile

Company Name

ZoomInfo Technologies LLC

Company Website

//zoominfo.com

Year Founded

2000

HQ Location

Vancouver, WA

Employees

1001-5000

Social

Financials

PRIVATE