Chorus.ai Overview
Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).
Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.
Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.
Cuspera Reviews
416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.
Use Cases
Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...I love the ability to dissect past calls and use it as coaching moments with my reps...." Peer review by Micah D, Senior Sales Manager, Internet |
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...It has helped for note-taking and follow-up email drafting...." Peer review by Erin D, Strategic Account Executive, Team Lead, Internet |
| rep engagement |
4.89/5 ★ |
"...Having the ability to review the entire call and focus on the important and relevant things ensures reps have the ability to tailor the follow up call and address prospect's needs...." Peer review by Henry Y, Business Development - Outbound Team Lead, Computer Software |
| engaging with scheduling & cadence |
4.16/5 ★ |
"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...." Peer review by Bayani I, Account Executive, Internet |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...No delays with the recorder joining calls and the speed of upload and transcription are fantastic...." Peer review by Dailius Wilson, VP Sales & Growth Marketing, GetAccept |
| call transcription |
4.55/5 ★ |
"...i like the able to transcribe all my calls...." Peer review by Clara H, AE |
| call recording |
2.48/5 ★ |
"...Sales use it to record calls, review them, and be able to get feedback from others on external chats...." Peer review by Contributor in Sales |
| call scoring |
4.85/5 ★ |
"...It will help you analyze key words and help them to score your call effectiveness...." Peer review by Sephora H, Sales Development Representative, Information Technology and Services |
| call analytics |
4.58/5 ★ |
"...I love it's ability to automatically record calls and provide analytics on these calls...." Peer review by John S, Platform Sales Executive , Internet |
| call searching |
2.43/5 ★ |
"...Some features that have been useful for us: -Search across calls for specific keywords..." Peer review by Rob G, Lead Manager, Account Management, Marketing and Advertising |
| objection handling |
4.79/5 ★ |
"...As a result, our positioning has become more consistent, our objection handling more robust, and our market understanding more deep...." Peer review by Kevin C, Senior Vice President, Operations, Computer Software |
| meeting management |
3.71/5 ★ |
"...The biggest benefit is that you don't have to anything to initiate it to start recording a scheduled meeting (if you're using Zoom meeting)..." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...I love the ability to dissect past calls and use it as coaching moments with my reps...." Peer review by Micah D, Senior Sales Manager, Internet |
|
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...It has helped for note-taking and follow-up email drafting...." Peer review by Erin D, Strategic Account Executive, Team Lead, Internet |
|
| rep engagement |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...No delays with the recorder joining calls and the speed of upload and transcription are fantastic...." Peer review by Dailius Wilson, VP Sales & Growth Marketing, GetAccept |
|
| call transcription |
2.43/5 ★ |
| call recording |
2.43/5 ★ |
| call scoring |
2.43/5 ★ |
| call analytics |
2.43/5 ★ |
| call searching |
2.43/5 ★ |
| objection handling |
2.43/5 ★ |
| meeting management |
2.43/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
|
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
BROOKS PETTUS COO Housecall Pro |
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
|
TAYLOR FRANCIS CS Team Lead MongoDB |
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
NEIL SCOTT Enterprise Sales Director InsightSquared |
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ProcoreRead More |
|
Case Study MongoDBRead More |
|
Case Study BugcrowdRead More |
Popular Business Setting
for Chorus.ai
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly
Chorus.ai Alternatives
Peer and Expert Opinion on Features
for Chorus.ai
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
IT and Other Capabilities
for Chorus.ai
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
Software Failure Risk Guidance
?for Chorus.ai
Overall Risk Meter
Top Failure Risks for Chorus.ai
Vendor Profile Details
HQ Location
465 California, Suite 600, San Francisco, CA 94104
Employees
51-100
Social
Financials
Series B
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