Chorus.ai Overview

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.

Cuspera Reviews

416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...." Peer review by Jodi Maxson, Head of Sales Productivity, Bill.com
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...It's hard to write down notes and engage while listening to a client speak on the phone, especially if you're screen sharing...." Peer review by Justin M, MID-Market Account Executive, Computer Software
rep engagement

4.89/5

Read Reviews (314)

engaging with scheduling & cadence

4.16/5

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...Transcription of calls has helped act as a backup notes for anything I may have missed...." Peer review by Jimmy C, Account Development Representative, Computer Software
call transcription

4.55/5

Read Reviews (231)

call recording

2.48/5

Read Reviews (227)

call scoring

4.85/5

Read Reviews (59)

call analytics

4.58/5

Read Reviews (51)

call searching

2.43/5

Read Reviews (17)

objection handling

4.79/5

Read Reviews (15)

meeting management

3.71/5

Read Reviews (15)

PEER EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...." Peer review by Jodi Maxson, Head of Sales Productivity, Bill.com
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...It's hard to write down notes and engage while listening to a client speak on the phone, especially if you're screen sharing...." Peer review by Justin M, MID-Market Account Executive, Computer Software
rep engagement

4.88/5

Read Reviews (314)

engaging with scheduling & cadence

4.88/5

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...Transcription of calls has helped act as a backup notes for anything I may have missed...." Peer review by Jimmy C, Account Development Representative, Computer Software
call transcription

2.43/5

Read Reviews (231)

call recording

2.43/5

Read Reviews (227)

call scoring

2.43/5

Read Reviews (59)

call analytics

2.43/5

Read Reviews (51)

call searching

2.43/5

Read Reviews (17)

objection handling

2.43/5

Read Reviews (15)

meeting management

2.43/5

Read Reviews (15)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
CUSTOMERS TESTIMONIALS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

Case Studies

COMPANY CASE STUDIES
Case Study Bugcrowd

Increasing Team Communication and Building a More Collaborative Culture with Chorus.ai.

Read More
Case Study Zoom

Accelerating Rep Productivity and Growing Global Sales with Help from Chorus.ai.

Read More
Case Study Procore

Shorter Ramp Times and Faster Scaling with Chorus.ai.

Read More

Popular Business Setting

for Chorus.ai

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Chorus.ai

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)

IT and Other Capabilities

for Chorus.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus.ai

Vendor Profile Details

Company Name

chorus.ai

Company Website

https://www.chorus.ai/

Year Founded

2015

HQ Location

465 California, Suite 600, San Francisco, CA 94104

Employees

51-100

Social

Financials

Series B