Chorus.ai Overview
Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).
Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.
Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.
Cuspera Reviews
416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.
Use Cases
Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...." Peer review by Jodi Maxson, Head of Sales Productivity, Bill.com |
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...- Measuring the success of a call or demo - Improving follow-up emails and calls which are crucial to closing business - Chorus really helps managers break down calls, train reps and improve their success rates...." Peer review by Kate K., Internet |
| rep engagement |
4.89/5 ★ |
"...I can review my call once it is ove, dissect it and make sure I have what I need when it comes to deliverables and follow up...." Peer review by Gregg D |
| engaging with scheduling & cadence |
4.16/5 ★ |
"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...." Peer review by Bayani I, Account Executive, Internet |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I love it's ability to automatically record calls and provide analytics on these calls...." Peer review by John S, Platform Sales Executive , Internet |
| call transcription |
4.55/5 ★ |
"...If you just need call transcriptions/searchability - choose Chorus cause it's cheaper...." Peer review by Administrator |
| call recording |
2.48/5 ★ |
"...I love it's ability to automatically record calls and provide analytics on these calls...." Peer review by John S, Platform Sales Executive , Internet |
| call scoring |
4.85/5 ★ |
"...It will help you analyze key words and help them to score your call effectiveness...." Peer review by Sephora H, Sales Development Representative, Information Technology and Services |
| call analytics |
4.58/5 ★ |
"...It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve. . ...." Peer review by Colby S., Mid Market Account Executive, AdRoll, Marketing and Advertising |
| call searching |
2.43/5 ★ |
"...Don't waste time searching for which calls need feedback and coaching...." Onboarding & Skill Development |
| objection handling |
4.79/5 ★ |
"...Analyze trends for any conversation topic, be it pricing, product features, objection handling, or competitors...." Measure Team Performance |
| meeting management |
3.71/5 ★ |
"...Chorus is very easy to use and plugs in to the software we use most to schedule meeting (zoom)...." Peer review by Gideon C, Account Executive |
| PEER EXPERIENCES | |
|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...." Peer review by Jodi Maxson, Head of Sales Productivity, Bill.com |
|
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...- Measuring the success of a call or demo - Improving follow-up emails and calls which are crucial to closing business - Chorus really helps managers break down calls, train reps and improve their success rates...." Peer review by Kate K., Internet |
|
| rep engagement |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I love it's ability to automatically record calls and provide analytics on these calls...." Peer review by John S, Platform Sales Executive , Internet |
|
| call transcription |
2.43/5 ★ |
| call recording |
2.43/5 ★ |
| call scoring |
2.43/5 ★ |
| call analytics |
2.43/5 ★ |
| call searching |
2.43/5 ★ |
| objection handling |
2.43/5 ★ |
| meeting management |
2.43/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
|
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TAYLOR FRANCIS CS Team Lead MongoDB |
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
BROOKS PETTUS COO Housecall Pro |
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
|
NEIL SCOTT Enterprise Sales Director InsightSquared |
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study InsightSquaredRead More |
|
Case Study Bill.comRead More |
|
Case Study Housecall ProRead More |
Frequently Asked Questions(FAQ)
for Chorus.ai
What is Chorus.ai?
What is Chorus.ai used for?
What are the top features of Chorus.ai?
Who uses Chorus.ai?
What are Chorus.ai alternatives?
Where is Chorus.ai located?
Popular Business Setting
for Chorus.ai
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly
Chorus.ai Alternatives
Peer and Expert Opinion on Features
for Chorus.ai
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
IT and Other Capabilities
for Chorus.ai
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
Software Failure Risk Guidance
?for Chorus.ai
Overall Risk Meter
Top Failure Risks for Chorus.ai
Vendor Profile Details
HQ Location
465 California, Suite 600, San Francisco, CA 94104
Employees
51-100
Social
Financials
Series B
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