Chorus by ZoomInfo Overview

Chorus' conversation intelligence, backed by ZoomInfo's B2B data, distills premium insights from sales calls. Every interaction is made to count for sales teams.

Use Cases

Customers recommend Sales Coaching, Sales Rep Engagement, Sales Call Management, as the business use cases that they have been most satisfied with while using Chorus by ZoomInfo.

Other use cases:

  • Onboarding
  • Collaboration
  • Sales Review & Feedback
  • Playbook Creation
  • Communication Management
  • Knowledge Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Chorus by ZoomInfo Use-Cases and Business Priorities: Customer Satisfaction Data

Chorus by ZoomInfo works with different mediums / channels such as Phone Calls. and E-Mail.

Chorus by ZoomInfo's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Chorus by ZoomInfo support capabilities include Phone Support, Chat Support, Email Support, etc. also Chorus by ZoomInfo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining." - NEIL SCOTT

Chorus by ZoomInfo, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chorus by ZoomInfo is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Chorus by ZoomInfo Use Cases

How can Chorus by ZoomInfo optimize your Sales Coaching Workflow?

What solutions does Chorus by ZoomInfo provide for Sales Rep Engagement?

What benefits does Chorus by ZoomInfo offer for Sales Call Management?

How does Chorus by ZoomInfo address your Onboarding Challenges?

How can Chorus by ZoomInfo enhance your Collaboration process?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

Case Studies

Construction

CASE STUDY Procore Technologies, Inc.

Procore Technologies, a leader in cloud-based construction applications, faced challenges with rapid team growth and optimizing new sales reps' performance. They used Chorus's conversation intelligen...ce platform to speed up ramp times for new hires and improve sales team performance. The platform helped identify confusion in the sales reps' messaging about a new product's pricing model, allowing Procore to recalibrate their approach and enhance training. This led to improved sales accuracy and overall performance.

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CASE STUDY Zoom

Zoom's sales team needed a way to penetrate target accounts and expand influence. They used ZoomInfo to identify decision-makers and build pipelines. Within the first year, Zoom increased ZoomInfo li...censes by 1,050% and grew revenue by 300%. ZoomInfo remains a core part of their strategy, helping them expand into new markets and increase licenses by 5,900%. 90% of Zoom's sales team uses ZoomInfo to meet aggressive growth targets.

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Information Technology and Services

CASE STUDY Datto

Datto faced challenges with a growing database of 950,000 names, including duplicates and unstandardized data. This made lead-to-account matching difficult. Datto used ZoomInfo's Operations Cleanse t...o improve data hygiene. The solution automated data standardization and deduplication, enhancing lead-to-account matching. As a result, Datto merged 230,000 duplicates and matched 330,000 leads to accounts. This improved Salesforce and Marketo performance and allowed accurate revenue attribution.

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CASE STUDY Box

Box's demand generation team spent hours weekly on manual tasks like compiling organizational charts and uploading account lists. With ZoomInfo, they gained access to accurate market data and tools l...ike Org Charts and Alerts. This saved them 2.5 hours daily and allowed them to make 100 more calls weekly. The team saw a significant increase in business and new recurring revenue.

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Information Technology and Services

CASE STUDY MongoDB

MongoDB's sales and customer success teams use Chorus by ZoomInfo to improve training and enablement. The platform helps them share best practices and accelerate new reps' productivity. Call recordin...gs allow sales leaders to coach reps effectively. The customer success team uses Chorus to deepen their knowledge of MongoDB's technology and understand customer needs. This helps ensure successful customer outcomes and improves the handoff from sales to customer success.

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Information Technology and Services

CASE STUDY Outreach

Outreach's sales team struggled with low connect rates due to incomplete contact information. They relied on email and lacked direct dials, which hindered their ability to book meetings. ZoomInfo pro...vided accurate direct dial phone numbers, improving connect rates by 7x in three weeks. This access allowed Outreach to reach decision makers faster, cutting connect time by 67% and growing their team 12 times over.

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Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Salesken, Firefiles.Ai, Gong and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.
lightning

Peers used Chorus by ZoomInfo for sales coaching and sales rep engagement

Chorus by ZoomInfo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

ZoomInfo Technologies LLC News

Product

ZoomInfo Looks to Corner the Go-To-Market - Daily Research News Online - MrWeb

ZoomInfo has launched GTM Studio, a real-time buyer intelligence tool within its GTM Intelligence platform, aimed at helping sales and marketing teams orchestrate campaigns using integrated data and AI insights. The company is also rebranding its Nasdaq ticker from 'ZI' to 'GTM' to emphasize its commitment to go-to-market intelligence.

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Financial

ZoomInfo Posts Lower Q1 Earnings, Revenue; Issues Guidance | MarketScreener

ZoomInfo reported lower earnings and revenue for Q1. The company also provided updated financial guidance for the upcoming period.

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Product

ZoomInfo Tech (ZI) updates Copilot solution to deliver AI insights - StreetInsider

ZoomInfo Tech updates its Copilot solution to enhance AI insights.

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Product

New ZoomInfo Copilot Features Deliver AI-Fueled Sales Capabilities at Every Stage of the ...

ZoomInfo introduces new AI-powered sales features to enhance capabilities at every stage of the sales funnel.

Read more →

ZoomInfo Technologies LLC Profile

Company Name

ZoomInfo Technologies LLC

Company Website

//zoominfo.com

Year Founded

2000

HQ Location

Vancouver, WA

Employees

1001-5000

Social

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Financials

PRIVATE