Chorus.ai Overview
Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).
Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.
Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.
Cuspera Reviews
416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.
Use Cases
Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...I primarily use it for two things: reviewing calls for coaching purposes, and going back over calls for notes that I missed...." Peer review by John G, Senior Account Executive, Computer Software |
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...The ability to listen to your previous calls with a customer to prepare for future calls, as well as using previous calls to assist with diligent follow up...." Peer review by JEff C, Mid-Market Account Executive |
| rep engagement |
4.89/5 ★ |
|
| engaging with scheduling & cadence |
4.16/5 ★ |
|
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I like that it is easy to record calls and then go back to review your performance...." Peer review by User |
| call transcription |
4.55/5 ★ |
|
| call recording |
2.48/5 ★ |
|
| call scoring |
4.85/5 ★ |
|
| call analytics |
4.58/5 ★ |
|
| call searching |
2.43/5 ★ |
|
| objection handling |
4.79/5 ★ |
|
| meeting management |
3.71/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Sales Coaching with Phone Calls |
4.89/5 ★ |
"...I primarily use it for two things: reviewing calls for coaching purposes, and going back over calls for notes that I missed...." Peer review by John G, Senior Account Executive, Computer Software |
|
| Sales Rep Engagement with Phone Calls and E-Mail |
4.88/5 ★ |
"...The ability to listen to your previous calls with a customer to prepare for future calls, as well as using previous calls to assist with diligent follow up...." Peer review by JEff C, Mid-Market Account Executive |
|
| rep engagement |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
| Sales Call Management with Phone Calls |
2.43/5 ★ |
"...I like that it is easy to record calls and then go back to review your performance...." Peer review by User |
|
| call transcription |
2.43/5 ★ |
| call recording |
2.43/5 ★ |
| call scoring |
2.43/5 ★ |
| call analytics |
2.43/5 ★ |
| call searching |
2.43/5 ★ |
| objection handling |
2.43/5 ★ |
| meeting management |
2.43/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
|
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TAYLOR FRANCIS CS Team Lead MongoDB |
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS |
|
NEIL SCOTT Enterprise Sales Director InsightSquared |
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT |
|
BROOKS PETTUS COO Housecall Pro |
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study BugcrowdRead More |
|
Case Study MongoDBRead More |
|
Case Study ProcoreRead More |
Popular Business Setting
for Chorus.ai
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly
Chorus.ai Alternatives
Peer and Expert Opinion on Features
for Chorus.ai
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (1005) |
| Voice transcription | Read Reviews (148) |
| Alerts: popups & Notifications | Read Reviews (24) |
| SEO | Read Reviews (19) |
| Dashboard | Read Reviews (18) |
IT and Other Capabilities
for Chorus.ai
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1265) |
| Data Export | Read Reviews (1089) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (2422) |
| Chat Support | Read Reviews (149) |
| Email Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (1583) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (392) |
| Analytics | Read Reviews (458) |
| Custom Reports | Read Reviews (190) |
Software Failure Risk Guidance
?for Chorus.ai
Overall Risk Meter
Top Failure Risks for Chorus.ai
Vendor Profile Details
HQ Location
465 California, Suite 600, San Francisco, CA 94104
Employees
51-100
Social
Financials
Series B
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