Chorus.ai Overview

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.

Cuspera Reviews

416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...I love the ability to dissect past calls and use it as coaching moments with my reps...."
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...It has helped for note-taking and follow-up email drafting...."
rep engagement

4.89/5

Read Reviews (314)

"...Having the ability to review the entire call and focus on the important and relevant things ensures reps have the ability to tailor the follow up call and address prospect's needs...."
engaging with scheduling & cadence

4.16/5

Read Reviews (2)

"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...."
Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...No delays with the recorder joining calls and the speed of upload and transcription are fantastic...."
call transcription

4.55/5

Read Reviews (231)

"...i like the able to transcribe all my calls...."
call recording

2.48/5

Read Reviews (227)

"...Sales use it to record calls, review them, and be able to get feedback from others on external chats...."
call scoring

4.85/5

Read Reviews (59)

"...It will help you analyze key words and help them to score your call effectiveness...."
call analytics

4.58/5

Read Reviews (51)

"...I love it's ability to automatically record calls and provide analytics on these calls...."
call searching

2.43/5

Read Reviews (17)

"...Some features that have been useful for us: -Search across calls for specific keywords..."
objection handling

4.79/5

Read Reviews (15)

"...As a result, our positioning has become more consistent, our objection handling more robust, and our market understanding more deep...."
meeting management

3.71/5

Read Reviews (15)

"...The biggest benefit is that you don't have to anything to initiate it to start recording a scheduled meeting (if you're using Zoom meeting)..."
PEER EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...I love the ability to dissect past calls and use it as coaching moments with my reps...." Peer review by Micah D, Senior Sales Manager, Internet
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...It has helped for note-taking and follow-up email drafting...." Peer review by Erin D, Strategic Account Executive, Team Lead, Internet
rep engagement

4.88/5

Read Reviews (314)

engaging with scheduling & cadence

4.88/5

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...No delays with the recorder joining calls and the speed of upload and transcription are fantastic...." Peer review by Dailius Wilson, VP Sales & Growth Marketing, GetAccept
call transcription

2.43/5

Read Reviews (231)

call recording

2.43/5

Read Reviews (227)

call scoring

2.43/5

Read Reviews (59)

call analytics

2.43/5

Read Reviews (51)

call searching

2.43/5

Read Reviews (17)

objection handling

2.43/5

Read Reviews (15)

meeting management

2.43/5

Read Reviews (15)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
CUSTOMERS TESTIMONIALS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

Case Studies

COMPANY CASE STUDIES
Case Study Procore

Shorter Ramp Times and Faster Scaling with Chorus.ai.

Read More
Case Study MongoDB

Using Chorus.ai to Understand What Success Means for Customers, and How to Help Them Achieve It.

Read More
Case Study Bugcrowd

Increasing Team Communication and Building a More Collaborative Culture with Chorus.ai.

Read More

Popular Business Setting

for Chorus.ai

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Chorus.ai

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)

IT and Other Capabilities

for Chorus.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus.ai

Vendor Profile Details

Company Name

chorus.ai

Company Website

https://www.chorus.ai/

Year Founded

2015

HQ Location

465 California, Suite 600, San Francisco, CA 94104

Employees

51-100

Social

Financials

Series B