Chorus.ai Overview

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

Organisations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus.ai joins your online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, cross-sell. It also allows you to search by keywords like pricing, competitor names etc.

Cuspera Reviews

416 buyers and buying teams have used Cuspera to assess how well Chorus.ai solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Chorus.ai.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Coaching , Sales Rep Engagement , Sales Call Management , as the business use cases that they have been most satisfied while using Chorus.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...."
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...- Measuring the success of a call or demo - Improving follow-up emails and calls which are crucial to closing business - Chorus really helps managers break down calls, train reps and improve their success rates...."
rep engagement

4.89/5

Read Reviews (314)

"...I can review my call once it is ove, dissect it and make sure I have what I need when it comes to deliverables and follow up...."
engaging with scheduling & cadence

4.16/5

Read Reviews (2)

"...I'm able to listen to the presentation and cadence of seasoned sales team members to help me get up to speed faster...."
Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...I love it's ability to automatically record calls and provide analytics on these calls...."
call transcription

4.55/5

Read Reviews (231)

"...If you just need call transcriptions/searchability - choose Chorus cause it's cheaper...."
call recording

2.48/5

Read Reviews (227)

"...I love it's ability to automatically record calls and provide analytics on these calls...."
call scoring

4.85/5

Read Reviews (59)

"...It will help you analyze key words and help them to score your call effectiveness...."
call analytics

4.58/5

Read Reviews (51)

"...It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve. . ...."
call searching

2.43/5

Read Reviews (17)

"...Don't waste time searching for which calls need feedback and coaching...."
objection handling

4.79/5

Read Reviews (15)

"...Analyze trends for any conversation topic, be it pricing, product features, objection handling, or competitors...."
meeting management

3.71/5

Read Reviews (15)

"...Chorus is very easy to use and plugs in to the software we use most to schedule meeting (zoom)...."
PEER EXPERIENCES
Sales Coaching with Phone Calls

4.89/5

Read Reviews (675)

"...Managers are using Chorus calls in their 1:1s to coach and in their team meetings to share best practices...." Peer review by Jodi Maxson, Head of Sales Productivity, Bill.com
Sales Rep Engagement with Phone Calls and E-Mail

4.88/5

Read Reviews (317)

"...- Measuring the success of a call or demo - Improving follow-up emails and calls which are crucial to closing business - Chorus really helps managers break down calls, train reps and improve their success rates...." Peer review by Kate K., Internet
rep engagement

4.88/5

Read Reviews (314)

engaging with scheduling & cadence

4.88/5

Read Reviews (2)

Sales Call Management with Phone Calls

2.43/5

Read Reviews (288)

"...I love it's ability to automatically record calls and provide analytics on these calls...." Peer review by John S, Platform Sales Executive , Internet
call transcription

2.43/5

Read Reviews (231)

call recording

2.43/5

Read Reviews (227)

call scoring

2.43/5

Read Reviews (59)

call analytics

2.43/5

Read Reviews (51)

call searching

2.43/5

Read Reviews (17)

objection handling

2.43/5

Read Reviews (15)

meeting management

2.43/5

Read Reviews (15)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10143 insights from peers and experts to help you assess how these Chorus.ai use cases fit your Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
CUSTOMERS TESTIMONIALS

TAYLOR FRANCIS

CS Team Lead

MongoDB

With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS

BROOKS PETTUS

COO

Housecall Pro

Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS

NEIL SCOTT

Enterprise Sales Director

InsightSquared

With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

Case Studies

COMPANY CASE STUDIES
Case Study InsightSquared

Ramping and Coaching the Sales Team with Chorus.ai.

Read More
Case Study Bill.com

Building a Cohesive Sales Team and Consistent Sales Approach with Chorus.ai.

Read More
Case Study Housecall Pro

Getting the Sales Team on the Same Page, and Selling More Effectively, with Chorus.ai.

Read More

Frequently Asked Questions(FAQ)

for Chorus.ai

What is Chorus.ai?

Chorus.ai is the leading Conversation Intelligence platform for sales teams (reps and managers both use chorus).

What is Chorus.ai used for?

Chorus.ai is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus.ai?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus.ai.

Who uses Chorus.ai?

Chorus.ai is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus.ai alternatives?

Gong, Wingman, Salesken and Jiminny are popular alternatives for Chorus.ai.

Where is Chorus.ai located?

Chorus.ai is headquartered at 465 California, Suite 600, San Francisco, CA 94104.

Popular Business Setting

for Chorus.ai

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chorus.ai to Increase sales & revenue and ramp up sales new hires quickly

Peer and Expert Opinion on Features

for Chorus.ai

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

3.49/5

Read Reviews (1005)
Voice transcription

4.06/5

Read Reviews (148)
Alerts: popups & Notifications

1.76/5

Read Reviews (24)
SEO

4.38/5

Read Reviews (19)
Dashboard

2.11/5

Read Reviews (18)

IT and Other Capabilities

for Chorus.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5

Read Reviews (1265)
Data Export

3.42/5

Read Reviews (1089)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.99/5

Read Reviews (2422)
Chat Support

4.97/5

Read Reviews (149)
Email Support

4.97/5

Read Reviews (237)
24/7 Support

4.88/5

Read Reviews (1583)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (392)
Analytics

4.15/5

Read Reviews (458)
Custom Reports

3.36/5

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus.ai

Vendor Profile Details

Company Name

chorus.ai

Company Website

https://www.chorus.ai/

Year Founded

2015

HQ Location

465 California, Suite 600, San Francisco, CA 94104

Employees

51-100

Social

Financials

Series B