Chorus by ZoomInfo Overview

Chorus' conversation intelligence, backed by ZoomInfo's B2B data, distills premium insights from sales calls. Every interaction is made to count for sales teams.

Use Cases

Customers recommend Sales Coaching, Sales Rep Engagement, Sales Call Management, as the business use cases that they have been most satisfied with while using Chorus by ZoomInfo.

Other use cases:

  • Onboarding
  • Collaboration
  • Sales Review & Feedback
  • Playbook Creation
  • Communication Management
  • Knowledge Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Chorus by ZoomInfo.

Other priorities:

  • Achieve Consistent Sales Process
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Launch New Products
  • Improve Pipeline Visibility
See all business priorities See less business priorities

Chorus by ZoomInfo Use-Cases and Business Priorities: Customer Satisfaction Data

Chorus by ZoomInfo works with different mediums / channels such as Phone Calls. and E-Mail.

Chorus by ZoomInfo's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Chorus by ZoomInfo support capabilities include Phone Support, Chat Support, Email Support, etc. also Chorus by ZoomInfo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful." - TAYLOR FRANCIS

Chorus by ZoomInfo, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chorus by ZoomInfo

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chorus by ZoomInfo is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Chorus by ZoomInfo Customer wins, Customer success stories, Case studies

What makes Chorus by ZoomInfo ideal for Sales Coaching?

How does Chorus by ZoomInfo address your Sales Rep Engagement Challenges?

How can Chorus by ZoomInfo optimize your Sales Call Management Workflow?

What makes Chorus by ZoomInfo ideal for Onboarding?

How can Chorus by ZoomInfo optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well Chorus by ZoomInfo solved their Conversation Intelligence needs. Cuspera uses 10143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT
CUSTOMERS TESTIMONIALS
Chorus by ZoomInfo testimonial

TAYLOR FRANCIS

CS Team Lead

MongoDB
With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. Testimonial By TAYLOR FRANCIS
Chorus by ZoomInfo testimonial

BROOKS PETTUS

COO

Housecall Pro
Chorus has helped our sales organization go from good, to great, to excellent in a very short amount of time. Testimonial By BROOKS PETTUS
Chorus by ZoomInfo testimonial

NEIL SCOTT

Enterprise Sales Director

InsightSquared
With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. Testimonial By NEIL SCOTT

Seismic -

Seismic wanted to improve their outbound sales process. They used ZoomInfo Copilot to get AI-driven insights. This helped them find new prospects and tailor their messaging. Seismic's team became 54%... more productive and saved 11.5 hours per week. They also attributed 39% of their active pipeline to ZoomInfo signals.

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Snowflake - Information Technology And Services

Snowflake is a leader in the cloud data platform market. They use data to improve sales and marketing. ZoomInfo helps Snowflake with account scoring and real-time market signals. Snowflake's Account ...Propensity Scoring model uses data from ZoomInfo to improve territory planning. This led to a 25% higher customer engagement rate and 2x higher new customer conversion rates. Snowflake's data-driven approach also improves territory productivity.

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Capital One - Banking

Capital One's Sales Operations & Strategy team faced challenges with manual data entry and inefficient processes. They needed a solution to streamline data entry and improve efficiency. By using Zoom...Info's Data Cube, Capital One gained access to over 150 company attributes, enabling them to build leads and map relationships efficiently. This data helped prioritize RMs' activities and improved lead generation for their Commercial Credit Card division.

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Fujitsu Americas - Information Technology And Services

Fujitsu Americas needed to generate its own demand and develop a marketing strategy in the U.S. and Canada. They faced challenges with multiple systems and data sources. They turned to ZoomInfo for a... single, efficient data solution. ZoomInfo provided accurate prospecting data, helping Fujitsu save 4 hours per week per sales rep. This efficiency is like hiring 8 full-time employees. Engagement rates soared, and lead generation improved. Fujitsu Americas is very happy with the results.

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Box - Enterprise File Sharing & Content Management

Box's demand generation team spent hours weekly on manual tasks like compiling organizational charts and uploading account lists. With ZoomInfo, they gained access to accurate market data and tools l...ike Org Charts and Alerts. This saved them 2.5 hours daily and allowed them to make 100 more calls weekly. The team saw a significant increase in business and new recurring revenue.

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MongoDB - Information Technology And Services

MongoDB's sales and customer success teams use Chorus by ZoomInfo to improve training and enablement. The platform helps them share best practices and accelerate new reps' productivity. Call recordin...gs allow sales leaders to coach reps effectively. The customer success team uses Chorus to deepen their knowledge of MongoDB's technology and understand customer needs. This helps ensure successful customer outcomes and improves the handoff from sales to customer success.

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Frequently Asked Questions(FAQ)

for Chorus by ZoomInfo

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus).

Organizations can unlock the insights that help your team close more deals, conduct sales performance reviews and ramp reps faster. Top benefits include cloning your best sales reps and coaching to win more deals.

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

What is Chorus by ZoomInfo used for?

Chorus by ZoomInfo is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Ramp Up Sales New Hires Quickly by Sales Coaching, Sales Rep Engagement and Sales Call Management .

What are the top features of Chorus by ZoomInfo?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Chorus by ZoomInfo.

Who uses Chorus by ZoomInfo?

Chorus by ZoomInfo is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Chorus by ZoomInfo alternatives?

Salesken, Firefiles.Ai, Gong and Jiminny are popular alternatives for Chorus by ZoomInfo.

Where is Chorus by ZoomInfo located?

Chorus by ZoomInfo is headquartered at Vancouver, WA.
lightning

Peers used Chorus by ZoomInfo for sales coaching and sales rep engagement

Chorus by ZoomInfo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (392)
Analytics

4.15/5 ★

Read Reviews (458)
Custom Reports

3.36/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Chorus by ZoomInfo

Overall Risk Meter

Low Medium High

Top Failure Risks for Chorus by ZoomInfo

ZoomInfo Technologies LLC News

Financial

ZoomInfo to Report Third Quarter Financial Results on November 3, 2025 - GuruFocus

ZoomInfo will announce its third-quarter 2025 financial results on November 3, 2025, after U.S. markets close. A conference call and webcast will follow at 4:30 p.m. ET.

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Product

Statistical indicators supporting ZoomInfo Technologies Inc.'s strength - Newser

Verasity has updated its VeraWallet to support VRA on the BNB Chain, allowing users to manage tokens across Ethereum and BNB Smart Chain with unified balances. This update includes dual-network deposits, staking, and network-selectable withdrawals, enhancing the wallet's functionality as a central hub for VRA holders. The wallet emphasizes security with cold storage and two-factor authentication.

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Partnership

Madison Logic, ZoomInfo Announce Strategic Partnership

Madison Logic and ZoomInfo have announced a strategic partnership to enhance B2B marketing and sales efforts. This collaboration will integrate Madison Logic's Account-Based Marketing platform with ZoomInfo's GTM Intelligence platform, offering unified solutions for audience planning, prospecting, and marketing attribution. The partnership aims to streamline workflows, improve targeting, and accelerate revenue by providing precise data and AI-driven insights for engaging B2B buying groups.

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Executive

ZoomInfo Appoints Graham OBrien Chief Financial Officer

ZoomInfo has appointed Michael Graham OBrien as its Chief Financial Officer, effective August 1, 2025. OBrien, who has been with ZoomInfo since 2017 and served as interim CFO since September 2024, brings extensive financial expertise and leadership experience to the role. He aims to drive customer success, expand upmarket, and enhance revenue growth.

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ZoomInfo Technologies LLC Profile

Company Name

ZoomInfo Technologies LLC

Company Website

//zoominfo.com

Year Founded

2000

HQ Location

Vancouver, WA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE