Richardson Overview

Richardson Sales Training Company leverages over 40 years of expertise to equip sales teams with practical skills that drive real-world impact. Their training solutions are designed to foster significant change in sales performance. A standout feature is their Accelerate Sales Performance System, which emphasizes agility and tangible results. This system is trusted by industry leaders and tailored to connect sales training directly to everyday sales challenges faced by reps. The program encompasses a variety of delivery methods, ensuring flexibility and relevance across different industries. With a focus on delivering content that resonates in actual sales environments, Richardson empowers sales teams to overcome obstacles and achieve measurable success.

Use Cases

Customers recommend Engagement Management, Onboarding, Coaching, as the business use cases that they have been most satisfied with while using Richardson.

Other use cases:

  • Market Research
  • Social Media Analytics
  • Sending & Publishing Communications
  • Advertisement
  • Account Management
  • Media Buying
  • BTL Marketing
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Business Priorities

Increase Sales & Revenue and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Richardson.

Other priorities:

  • Launch New Products
  • Improve Internal Communications
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Scale Best Practices
  • Acquire Customers
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Richardson Use-Cases and Business Priorities: Customer Satisfaction Data

Richardson's features include Personalization, Feedback Surveys, and Recording. and Richardson support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Richardson analytics capabilities include Analytics, and Custom Reports.

Richardson, Xvoyant, worxogo, SharperAx, CallN, etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Richardson Sales Training Company has over 40 years of experience in delivering impactful sales training solutions. Meaningful change is driven for their clients through tailored training programs.

Comprehensive Insights on Richardson Use Cases

How can Richardson enhance your Engagement Management process?

What benefits does Richardson offer for Onboarding?

What benefits does Richardson offer for Coaching?

How does Richardson address your Market Research Challenges?

13+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Richardson solved their Sales Coaching needs. Cuspera uses 203 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Case Studies

Information Services

CASE STUDY LexisNexis Risk Solutions

Richardson helped LexisNexis Risk Solutions improve their sales process. LexisNexis wanted to make the buying experience better and build stronger customer relationships. They used Richardson’s Sprin...t Selling and Sprint Coaching, creating the 3C Academy focused on confidence, curiosity, and courage. Over 500 managers, coaches, and reps were trained. LexisNexis saw a 10-15% increase in win rates after the training.

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Hospital & Health Care

CASE STUDY OB Hospitalist Group

OB Hospitalist Group used Richardson's Sprint Selling methodology to improve sales performance. They wanted a unified selling approach and better training for their team. Richardson provided agile sa...les training and workflow tools. This helped OB Hospitalist Group increase their win rate by 7% year over year. New hospital commitments also rose by 28%.

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CASE STUDY SIG Combibloc

Solution Selling from Richardson Sales Performance helped SIG Combibloc improve sales team performance. SIG Combibloc wanted to boost top-line growth and embed value-based selling. They launched a gl...obal commercial excellence program with role-specific training and CRM integration. The program led to a 20% increase in overall win rate and an 8% increase for the largest opportunities. SIG Combibloc achieved a 78/100 global net promoter score.

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Marketing and Advertising

CASE STUDY iProspect

Richardson Sales Performance delivered a blended training program for iProspect's Client Service Leadership team. The training focused on consultative selling, sales coaching, and skill development u...sing online and instructor-led formats. iProspect achieved a 22:1 ROI from the program. The team saw a 17% increase in consultative skills knowledge. Participants rated the training 2.9 out of 3.

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Design

CASE STUDY OUTFRONT Media

Richardson Sales Performance helped OUTFRONT Media improve sales results. OUTFRONT Media needed to boost sales conversations and develop long-term skills for account executives and managers. They use...d a blended learning sales training program based on the Consultative Selling Framework. Account executives learned to focus on client needs and use better questioning strategies. Sales managers learned to coach for skill development and accountability. OUTFRONT Media saw a 20% increase in close rate, doubled growth compared to competitors, and achieved 10% revenue growth.

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Telecommunications

CASE STUDY Mitel

Richardson delivered a customized sales training program for Mitel. Mitel wanted to improve sales consistency and coaching to boost revenue. The training included role-specific modules and agile sale...s coaching for managers. Mitel saw a 17% increase in average monthly billings for program participants six months after training. The program also achieved an 86% NPS rating and an 18% average knowledge increase post-training.

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lightning

Peers used Richardson for engagement management and onboarding

Richardson Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.52/5 ★

Read Reviews (12)
Custom Reports

4.14/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.52/5 ★

Read Reviews (12)
Custom Reports

4.14/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for Richardson

Overall Risk Meter

Low Medium High

Top Failure Risks for Richardson

Richardson, Inc News

M&A

Richardson Sales Performance Announces Acquisition of Challenger, Uniting Two Industry ...

Richardson Sales Performance acquires Challenger to enhance sales training solutions and redefine the industry's future.

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M&A

Richardson Sales Performance Announces Acquisition of Challenger, Uniting Two Industry Leaders to Redefine the Future of Sales Training - PR Newswire

Richardson Sales Performance has acquired Challenger to enhance sales training services.

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Richardson, Inc Profile

Company Name

Richardson, Inc

Company Website

//richardson.com

HQ Location

1818 Market Street, Philadelphia, PA 19103, US

Employees

51-100

Social

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Financials

M&A