CallN Overview
This is a summary of the comprehensive capabilities and benefits of CallN based on over 1554 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallN, belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallN is right for your needs? Our Cuspera AI engine can evaluate how CallN fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallN supports business activities such as:
- Call Recording
- Helpdesk Management
- Call Transcription
- Products & Pricelist Management
- Engagement Management
CallN can help you with many business goals, such as Manage Risk, Enhance Customer Relationships, Improve Efficiency, Acquire Customers, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, CallN's capabilities include Recording, Voice Transcription, and Dashboard.
CallN Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance...." Peer review from Telstra
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CallN solved their Sales Coaching needs. Cuspera uses 1554 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Business Priorities
Manage Risk and Enhance Customer Relationships are the most popular business priorities peers achieved using CallN.
Use Cases
Peers recommend Call Recording , Helpdesk Management , Call Transcription , as the business use cases that they have been most satisfied while using CallN.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
4.99/5 ★ |
"...Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance...." Peer review from Telstra |
| Helpdesk Management with Phone Calls |
4.97/5 ★ |
"...Key to our business is our 24/7 National Help Desk Service where we manage high volumes of incoming customer calls...." Peer review by Justin A. |
| Call Transcription with Phone Calls |
4.95/5 ★ |
"...Redacts sensitive information from the transcription of calls to make you fully compliant...." Compliance & Risk Management |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
4.99/5 ★ |
"...Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance...." Peer review from Telstra |
|
| Helpdesk Management with Phone Calls |
4.97/5 ★ |
"...Key to our business is our 24/7 National Help Desk Service where we manage high volumes of incoming customer calls...." Peer review by Justin A. |
|
| Call Transcription with Phone Calls |
4.95/5 ★ |
"...Redacts sensitive information from the transcription of calls to make you fully compliant...." Compliance & Risk Management |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1554 insights from peers and experts to help you assess how these CallN use cases fit your Sales Coaching needs.
Frequently Asked Questions(FAQ)
for CallN
What is CallN used for?
What are the top features of CallN?
Who uses CallN?
Where is CallN located?
Popular Business Setting
for CallN
Top Industries
- Information Technology and Services
- Retail
- Events Services
Popular in
- Small Business
- Mid Market
Peers used CallN to Manage risk and Enhance customer relationships
Peer and Expert Opinion on Features
for CallN
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (308) |
| Voice transcription | Read Reviews (22) |
| Dashboard | Read Reviews (13) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (308) |
| Voice transcription | Read Reviews (22) |
| Dashboard | Read Reviews (13) |
IT and Other Capabilities
for CallN
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (334) |
| Data Import | Read Reviews (344) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (334) |
| Data Import | Read Reviews (344) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (17) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (60) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (17) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (60) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (29) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (72) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (29) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (72) |
Software Failure Risk Guidance
?for CallN
Overall Risk Meter
Top Failure Risks for CallN
Vendor Profile Details
Company Name
CallN
Company Website
https://calln.com/HQ Location
350A Douglas Parade Newport, VIC 3015, AU
Employees
11-50
Social
Financials
PRIVATE
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