CallN Overview

This is a summary of the comprehensive capabilities and benefits of CallN based on over 1554 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CallN, belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CallN is right for your needs? Our Cuspera AI engine can evaluate how CallN fits your specific business needs, industry, and context. Get your personalized assessment report today.

CallN supports business activities such as:

  • Call Recording
  • Helpdesk Management
  • Call Transcription
  • Products & Pricelist Management
  • Engagement Management

CallN can help you with many business goals, such as Manage Risk, Enhance Customer Relationships, Improve Efficiency, Acquire Customers, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, CallN's capabilities include Recording, Voice Transcription, and Dashboard.

CallN Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Record calls and track customer sentiment over time so you can anticipate and manage the customer journey...." Call Recording for Customer Experience

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well CallN solved their Sales Coaching needs. Cuspera uses 1554 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Business Priorities

Manage Risk and Enhance Customer Relationships are the most popular business priorities peers achieved using CallN.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Helpdesk Management , Call Transcription , as the business use cases that they have been most satisfied while using CallN.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls

4.99/5

Read Reviews (417)

"...Record calls and track customer sentiment over time so you can anticipate and manage the customer journey...." Call Recording for Customer Experience
Helpdesk Management with Phone Calls

4.97/5

Read Reviews (90)

"...No hardware needed Detailed start-up and trouble-shooting guides Benefits for Call Center Staff and Employees Basis for performance review..."
Call Transcription with Phone Calls

4.95/5

Read Reviews (37)

"...CallN transcribes every call and uses artificial intelligence to pick up on spoken content to drive insights and sentiment...." Call Recording Solutions for All Types of Businesses
PEER EXPERIENCES
Call Recording with Phone Calls

4.99/5

Read Reviews (417)

"...Record calls and track customer sentiment over time so you can anticipate and manage the customer journey...." Call Recording for Customer Experience
Helpdesk Management with Phone Calls

4.97/5

Read Reviews (90)

"...No hardware needed Detailed start-up and trouble-shooting guides Benefits for Call Center Staff and Employees Basis for performance review..." Peer review from Featured Customers
Call Transcription with Phone Calls

4.95/5

Read Reviews (37)

"...CallN transcribes every call and uses artificial intelligence to pick up on spoken content to drive insights and sentiment...." Call Recording Solutions for All Types of Businesses

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1554 insights from peers and experts to help you assess how these CallN use cases fit your Sales Coaching needs.

Frequently Asked Questions(FAQ)

for CallN

What is CallN used for?

CallN is a Sales Coaching Software mainly used by its customers to Manage Risk and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Transcription .

What are the top features of CallN?

Recording, Voice transcription and Dashboard are some of the top features of CallN.

Who uses CallN?

CallN is used by Information Technology And Services, Retail and Events Services among other industries.

Where is CallN located?

CallN is headquartered at 350A Douglas Parade Newport, VIC 3015, AU.

Popular Business Setting

for CallN

Top Industries

  • Information Technology and Services
  • Retail
  • Events Services

Popular in

  • Small Business
  • Mid Market

Peers used CallN to Manage risk and Enhance customer relationships

Peer and Expert Opinion on Features

for CallN

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.94/5

Read Reviews (308)
Voice transcription

4.90/5

Read Reviews (22)
Dashboard

3.60/5

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

4.94/5

Read Reviews (308)
Voice transcription

4.90/5

Read Reviews (22)
Dashboard

3.60/5

Read Reviews (13)

IT and Other Capabilities

for CallN

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.91/5

Read Reviews (334)
Data Import

4.88/5

Read Reviews (344)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.91/5

Read Reviews (334)
Data Import

4.88/5

Read Reviews (344)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.85/5

Read Reviews (17)
Chat Support

4.85/5

Read Reviews (17)
Phone Support

4.84/5

Read Reviews (25)
24/7 Support

4.51/5

Read Reviews (60)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.85/5

Read Reviews (17)
Chat Support

4.85/5

Read Reviews (17)
Phone Support

4.84/5

Read Reviews (25)
24/7 Support

4.51/5

Read Reviews (60)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (29)
Analytics

4.81/5

Read Reviews (76)
Custom Reports

4.63/5

Read Reviews (72)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (29)
Analytics

4.81/5

Read Reviews (76)
Custom Reports

4.63/5

Read Reviews (72)

Software Failure Risk Guidance

?

for CallN

Overall Risk Meter

Low Medium High

Top Failure Risks for CallN

Vendor Profile Details

Company Name

CallN

Company Website

https://calln.com/

HQ Location

350A Douglas Parade Newport, VIC 3015, AU

Employees

11-50

Social

Financials

PRIVATE