CallN Overview

CallN offers advanced call recording features to improve customer service and sales. Users can access a range of tools for better call management in Australia.

Use Cases

Customers recommend Call Recording, Helpdesk Management, Call Transcription, as the business use cases that they have been most satisfied with while using CallN.

Other use cases:

  • Products & Pricelist Management
  • Engagement Management
  • Competitive Intelligence
  • Tracking & Monitoring Communications
  • Social Media Analytics
  • Call Analytics
  • Contract Management
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Business Priorities

Manage Risk and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallN.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
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CallN Use-Cases and Business Priorities: Customer Satisfaction Data

CallN works with different mediums / channels such as Phone Calls,

CallN's features include Recording, Voice Transcription, and Dashboard.

Reviews

"...We ve used the CallN call recording solution for a number of years now, it s a brilliant product, well priced, first class support and a great asset to our portfolio of products we can offer our clients...." Peer review by Tony Warding, IT Manager, YSES

CallN, belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallN

Top Industries

  • Information Technology and Services
  • Retail
  • Events Services

Popular in

  • Small Business
  • Mid Market

CallN is popular in Information Technology And Services, Retail, and Events Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on CallN Use Cases

What makes CallN ideal for Call Recording?

CallN is a call recording application that allows users to store and review recordings securely in the cloud. CallN also provides analytics tools, such as voice transcription and keyword search, to extract information from recordings. CallN is a comprehensive solution that addresses a variety of needs, from compliance to employee performance.
"...It s never been easier to record and track calls on your compatible telephony...." Seamless Call Integration with CRM & Phone Systems

How does CallN address your Helpdesk Management Challenges?

CallN Helpdesk Management provides a simple and effective solution for managing high call volumes. The software assists call center staff and employees by providing immediate insight into call center performance. CallN's features include call recording and monitoring, which can be used for performance review.
"...CallN gives me instant information whereby I can clearly identify problems in my call center as they occur...." Case Studies

How does CallN facilitate Engagement Management?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallN solved their Sales Coaching needs. Cuspera uses 1554 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Frequently Asked Questions(FAQ)

for CallN

What is CallN used for?

CallN is a Sales Coaching Software mainly used by its customers to Manage Risk and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Transcription .

What are the top features of CallN?

Recording, Voice transcription and Dashboard are some of the top features of CallN.

Who uses CallN?

CallN is used by Information Technology And Services, Retail and Events Services among other industries.

Where is CallN located?

CallN is headquartered at 350A Douglas Parade Newport, VIC 3015, AU.
lightning

Peers used CallN for call recording and helpdesk management

CallN Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (29)
Analytics

4.81/5 ★

Read Reviews (76)
Custom Reports

4.63/5 ★

Read Reviews (72)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (29)
Analytics

4.81/5 ★

Read Reviews (76)
Custom Reports

4.63/5 ★

Read Reviews (72)

Software Failure Risk Guidance

?

for CallN

Overall Risk Meter

Low Medium High

Top Failure Risks for CallN

CallN Profile

Company Name

CallN

Company Website

https://calln.com/

HQ Location

350A Douglas Parade Newport, VIC 3015, AU

Employees

11-50

Social

Linkedin

Financials

PRIVATE