Customer stories

Product Business Settings

Salesloft is popular in Computer Software, Information Technology And Services, and Marketing And Advertising industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Account Based Marketing
Lead Generation
Sales Enablement
Sales Intelligence

Reviews

"A personalized experience is going to outperform a generic experience every single time. What I love about SalesLoft is that it gives us the ability to personalize at scale." - Shawn Cook
"Finding the right people in our target accounts, and then knowing precisely what to say when we reach them so we connect with them that's where the LinkedIn Sales Navigator integration with SalesLoft wins for us." - Kyle Norton

Salesloft revenue orchestration platform: transforming how modern sales teams operate

Salesloft® is a leading revenue orchestration platform for B2B sales teams, unifying capabilities across sales engagement, sales automation software, conversation intelligence software, forecasting, and pipeline management. Designed to help sellers execute with precision, Salesloft includes modules like Cadence™, Rhythm™, Deals, Forecast, and Conversations, enabling seamless AI-powered sales workflows. The platform supports automated prospecting workflows, multichannel outreach, and smart prioritization to improve sales efficiency and boost conversion rates. With integrations across CRM and productivity tools, Salesloft empowers GTM teams to engage buyers and accelerate pipeline growth.

Orchestrating modern sales: top Salesloft features

  • Rhythm™: AI-powered workflow prioritization
    Rhythm analyzes intent signals, CRM data, and sales activity to guide reps on next-best actions. Salesloft users saw close rates rise by 25% as Rhythm cut admin time and surfaced higher-converting opportunities.
  • Cadence™: multichannel sales outreach automation
    Cadence supports automated email sequences, call scheduling, and messaging frameworks. Customers cite a 4–5x lift in engagement, using A/B-tested templates and AI-generated email copy.
  • Show more...

Other features: Salesloft includes sales analytics, mobile access, role-based governance, CRM sync, and customizable AI agents. Its sales coaching platform supports playbooks, playlist curation, and call intelligence. Some users noted UI onboarding complexity and occasional dialer lag as areas for improvement.


Security and compliance: Salesloft is GDPR-compliant and offers SSO, call recording compliance, permission-based access, and role-specific control over automation. Suitable for regulated industries like financial services and healthcare.

Integrations and partnerships: The platform integrates with Salesforce, HubSpot, Microsoft Dynamics, LinkedIn, ZoomInfo, and over 180 tools. iPaaS connectors enable revenue workflow automation and tailored orchestration via low-code agents.

Salesloft use-cases and solutions

  • Sales pipeline creation and lead engagement
    Reps automate top-funnel outreach using intent data, cadence management tools, and prioritization engines. Buyers report pipeline uplift and improved reply rates.
  • Opportunity management and deal acceleration
    Forecasting AI and deal inspection tools help AEs identify blockers, adjust next steps, and shorten sales cycles using sales pipeline acceleration tools.
  • Show more...

Other Use-Cases: Salesloft also powers account-based marketing, cross-functional team handoffs, and real-time play execution. One area needing further development is mobile-optimized workflows for field sales professionals.

Salesloft value proposition to different roles

  • SDRs automate outreach, track activity, and reduce manual CRM updates using AI sequencing and task prioritization.
  • AEs manage opportunities using AI-powered deal reviews, CRM-integrated actions, and pipeline visibility.
  • Show more...

Other Roles Supported: Marketing, enablement, and partner teams use Salesloft to coordinate messaging and outbound timing. Solution engineers have limited direct support for demo orchestration.

Challenges or limitations in the Salesloft platform

Salesloft has evolved significantly, but users cite onboarding complexity and dialer reliability as persistent challenges. Enterprise implementations may face steep learning curves, and analytics customization options are narrower than some peer platforms.

Salesloft platform evolution and innovation trajectory

Over the last six years, Salesloft evolved from cadence automation into a full-fledged sales engagement software and orchestration platform. New capabilities like agentic playbooks, Drift integration, and AI-powered forecast scoring reflect an execution-first approach. This makes it a strong candidate for companies seeking AI-native, sales productivity tools with practical impact.

Market footprint and customer base for Salesloft

Salesloft supports over 5,000 customers across technology, financial services, education, non-profit, and healthcare sectors. Clients include 3M, IBM, NFP, Wrike, Advanced, Boomi, HBX Group, and ORIGO Education. These companies span mid-market to enterprise segments, with global implementations across North America, Europe, and APAC.

Customer base by geography Customer base by business segment Customer base by industry vertical

Salesloft Customer Insights, Testimonials and Case Studies

86 buyers and buying teams have used Cuspera to assess how well Salesloft solved their Sales Engagement needs. Cuspera uses 18102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

 

Zscaler says it suffered data breach following Salesloft Drift compromise - TechRadar

Salesloft's Drift platform was compromised, leading to a data breach at Zscaler. Attackers accessed sensitive customer data, including names, emails, and product information, but Zscaler's systems re...mained secure. The breach is linked to third-party cyberattacks, with ShinyHunters and UNC6395 suspected. Zscaler revoked Drift integrations and is investigating.

Read on →
 

Enterprise Teams Using Salesloft Saw 3.3x ROI and 12% Higher Close ...

Salesloft announced findings from a Forrester Consulting study showing that enterprise teams using its Revenue Orchestration Platform achieved a 3.3x ROI and 12% higher close rates. The study highlig...hts improved deal management, increased productivity, and significant cost savings. Salesloft's platform integrates sales engagement, conversation intelligence, and AI-powered workflows to enhance revenue operations.

Read on →

Cin7 - Information Technology And Services

Salesloft helps Cin7’s Account Executives spend less time on admin work. Before using Salesloft, Cin7’s AEs spent a lot of time updating the CRM and prioritizing tasks. With Salesloft’s Rhythm featur...e, AEs now get clear daily task lists and know who to call and what to do. This saves them up to one or two hours each day. Now, Cin7’s AEs spend more time with customers and less on admin tasks.

Read on →

Seamless.AI - Information Technology And Services

Salesloft helped Seamless.AI improve customer success operations. Seamless.AI had problems with fragmented communication and manual processes. Their teams could not see all customer interactions in o...ne place. Salesloft gave them better tools to manage renewals and account growth. The platform increased retention rates and made support more consistent.

Read on →

OpenText - Information Technology And Services

Salesloft helped OpenText’s Inside Sales team solve two big problems. First, the team struggled to understand how their sales campaigns performed. They could not easily get the data they needed. Seco...nd, they had trouble measuring customer engagement with their content. Salesloft gave them better visibility and actionable insights. Now, the team can focus, stay accountable, and see what works in their sales process.

Read on →

Wrike - Information Technology And Services

Wrike used Drift chatbots to improve website engagement and lead conversion. Their sales team needed to focus on high-quality leads and convert more trial users. The old chatbot was limited and not i...ntegrated with their tech stack. Wrike switched to Drift for better personalization and 24/7 support. This led to big pipeline growth, more bookings, and fast ROI.

Read on →

Salesloft Product Overview

Video Thumbnail
lightning

Peers used Salesloft for engagement management and communication management

Competitive landscape in sales engagement and orchestration

Salesloft competes with Gong, Outreach, Clari, Salesforce, and others in the sales automation software and revenue orchestration space. Compared to Gong, Salesloft offers broader orchestration and better workflow integration. Against Outreach, it wins on UI design and implementation. Clari leads in forecasting depth but relies on add-ons for engagement. Salesforce has improved in AI guidance but still lags in ease of use and integration.

Emerging competitors include BoostUp, Aviso, People.ai, and Revenue.io — with strengths in analytics or CI, but lacking unified orchestration. Salesloft’s all-in-one design and strategic integrations with Drift, ZoomInfo, and Salesforce allow it to adapt quickly and support scalable, AI-first revenue teams.

Competitor comparison matrix for Salesloft

Software Failure Risk Guidance

?

for Salesloft

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesloft

Pricing and licensing insights inferred from platform usage

Tier Buying Segment Pricing Model
Core Mid-sized sales teams Per-user with core modules
Premier High-growth B2B organizations Per-user plus add-on modules
Enterprise Global enterprise accounts Site-license with modular gating

Brief Salesloft pricing insights: Salesloft employs a tiered model, with foundational engagement tools in lower tiers and advanced orchestration, AI, and forecasting capabilities added as license tiers increase. Enterprise packages often include bundled site-wide capabilities with selective access to premium agents.

What’s new in Salesloft: product updates and strategic growth

In the past six months, Salesloft launched its Command Center to provide a single control panel for revenue orchestration across Cadence, Deals, and Forecast. Agentic Plays were added to automate cross-functional signals into rep workflows. Additionally, Drift's deep integration unlocked full-cycle buyer interaction visibility. These innovations underscore Salesloft's focus on revenue workflow automation, AI-powered prioritization, and enterprise-grade platform extensibility.

Executive
 

Clari + Salesloft Appoints Peter Liebert as CISO

Clari + Salesloft has appointed Peter Liebert as Chief Information Security Officer (CISO) to lead a unified security strategy post-merger. Liebert, with extensive cybersecurity experience, will focus on integrating security programs to protect revenue operations data for global customers. This appointment emphasizes the company's commitment to security as it scales its AI-driven Predictive Revenue System.

Executive
 

Clari + Salesloft Appoint Peter Liebert as Chief Information Security ...

Clari and Salesloft have appointed Peter Liebert as Chief Information Security Officer to lead their unified security strategy. Liebert, with 26 years of experience, will integrate security programs across the newly merged company, reinforcing security as a key priority. His role aims to enhance customer trust and ensure data integrity as the company scales its AI-driven Predictive Revenue System.

Awards
 

Clari + Salesloft Wins Gold Stevie Award for Best Use of Technology in ...

Clari + Salesloft won a Gold Stevie Award for Best Use of Technology in Sales, recognizing their unified revenue intelligence and execution platform. This award highlights their innovative approach in creating a Predictive Revenue System that enhances visibility, alignment, and predictability for revenue operations. Trusted by companies like Adobe and IBM, Clari + Salesloft's technology supports scalable revenue management.

M&A
 

Clari and Salesloft Complete Merger and Appoint Steve Cox as CEO to ...

Clari and Salesloft have merged to form a new entity focused on building a Predictive Revenue System. This merger aims to unify data and AI workflows to enhance revenue predictability. Steve Cox has been appointed CEO to lead this initiative, which includes doubling R&D investment to drive AI innovation. The merger promises comprehensive revenue orchestration and AI-driven growth for global customers.

Recent awards for Salesloft

  • Recognized as a Leader in the 2024 Forrester Wave for Revenue Orchestration Platforms:contentReference[oaicite:0]{index=0}
  • Included in the Baird Disruptors 2025 list for innovative sales and martech solutions:contentReference[oaicite:1]{index=1}
  • Top-rated Sales Engagement Software on G2 across enterprise, mid-market, and SMB

Salesloft, Inc Profile

Company Name

Salesloft, Inc

Company Website

https://salesloft.com/

Year Founded

2011

HQ Location

1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309

Employees

251-500

Social

Financials

SERIES D