Workato Platform Overview

Workato delivers a unified platform for orchestrating data integration, application connectivity, and process automation throughout organizations. This iPaaS solution excels in synchronizing data and streamlining workflows across diverse applications, enhancing cross-departmental collaboration. Notably, it supports enterprise orchestration in the AI and agentic era, addressing modern data management challenges. Workato's platform empowers teams to connect disparate systems seamlessly, facilitating efficient data flow and operational coherence. It is recognized as a leader in the field, trusted by top-tier enterprises for its capability to handle complex integrations with ease.

Use Cases

Customers recommend Social Media Marketing, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Workato Platform.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Lead Management
  • Lead Qualification
  • Proposal & Quote Management
  • Lead Routing
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Workato Platform.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Manage Risk
  • Improve ROI
  • Acquire Customers
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Workato Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Workato Platform works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Workato Platform's features include Bot, and Ticketing. and Workato Platform support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Workato Platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...This includes email marketing and social media marketing...." Support Workflow Edition
"...Collaboration Sales Hub Support Marketing Billing Finance Starter workflows...." Sales Workflow Automations
"...Workflow automation. ..." The Workato Platform

Workato Platform, Tubular, Digital Pigeon, eLogger, Cerberus FTP Server, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workato-platform offers automation solutions like Order to Cash and employee onboarding to enhance efficiency. Chatbot automation in Slack maximizes productivity for various use cases.

Workato Platform Customer wins, Customer success stories, Case studies

How can Workato Platform optimize your Collaboration Workflow?

How efficiently Does Workato Platform manage your Workflow Management?

How does Workato Platform address your Onboarding Challenges?

How does Workato Platform facilitate Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Workato Platform solved their Data Management Platform needs. Cuspera uses 786 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

 

Australian government - Government - Very Large

How Australian Government Saved $400K with Workato

Canberra, Australia

The Australian government saved over $400,000 by using Workato's integration platform to automate identity verification and HR system synchronization. The solution reduced verification costs by over ...90% and eliminated service desk delays, providing real-time updates across systems like SAP and Active Directory. This integration enhances compliance and operational efficiency, positioning the government for future AI deployments.

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How Unimarket Connects Customers to Smarter Procurement with Workato

Unimarket has integrated Workato into its procurement platform, enhancing connectivity for its 450 customers. This integration allows for seamless data transformation and real-time synchronization ac...ross various systems, improving procurement processes. Unimarket offers Workato as an optional integration layer, enabling customers to manage data streams efficiently. This collaboration has transformed integration from a technical challenge to a sales advantage, streamlining customer onboarding and maintenance.

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How Denver Summit FC Built a World-Class Fan Experience with Workato

Denver Summit FC leveraged Workato's low-code orchestration platform to build a scalable fan experience, selling out 15,000 season tickets in weeks. Workato integrated Jump Ticketing and Salesforce, ...automating data synchronization and enhancing operational efficiency. This setup allowed the club to focus on customer support and expand automation across various business functions, setting a model for modern sports organizations.

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Box - Information Technology And Services - Large

Redwood City, USA

Workato helped Box automate its partner onboarding process. The team reduced onboarding time from 5 hours to 1 hour. Partner approval dropped from 24 hours to just 4 hours. Automation connected Marke...to, Salesforce, and Box, cutting manual steps. Employees now focus more on strategic work, not admin tasks. Box also used Workato to streamline sales and incident management.

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GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and made integrations scalable. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.

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HubSpot - Internet

Workato helped HubSpot save over 100 hours of manual work. HubSpot used Workato's low-code and no-code automation to centralize their onboarding processes. Leadership gained a better view of new hire... onboarding. Employees gave very positive feedback about the improvements. Workato made the onboarding process easier and more efficient for HubSpot.

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Frequently Asked Questions(FAQ)

for Workato Platform

What is Workato Platform used for?

Workato Platform is a Data Management Platform Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Social Media Marketing, Collaboration and Workflow Management .

What are the top features of Workato Platform?

bot, Ticketing are some of the top features of Workato Platform.

What are Workato Platform alternatives?

Tubular, Digital Pigeon, ELogger and Cerberus FTP Server are popular alternatives for Workato Platform.

Where is Workato Platform located?

Workato Platform is headquartered at 215 Castro St, Suite 300, Mountain View, California 94041, US.
lightning

Peers used Workato Platform for social media marketing and collaboration

Workato Platform Competitors

Workato Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)

Workato Platform Integrations

Workato Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.17/5 ★

Read Reviews (31)
Data Export

3.61/5 ★

Read Reviews (7)

Infor CPQ

3.81 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Xoxoday Compass

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Infor Birst

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Algolia

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tradeshift Pay

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Workato Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Workato Platform

Workato, Inc. News

Product

Workato Launches Open-Source ‘Labs’ Hub for AI-Driven Automation

Workato launched Workato Labs, an open-source hub for AI-driven automation, featuring a developer toolkit under the MIT license. The toolkit includes tools like wk CLI, Recipe Skills, Recipe Lint, and Recipe Visualizer, aimed at enhancing enterprise workflow automation. The initiative encourages public contributions and experimentation, with onXmaps as an early adopter, integrating the wk CLI for IT operations management.

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Product

Workato Expands AWS (AMZN) Partnership to Scale Enterprise AI Production

Workato has expanded its partnership with AWS to enhance enterprise AI production. By integrating WorkatoONE with AWS AI services like Amazon Bedrock, the collaboration aims to streamline AI-driven process orchestration across business functions. This integration leverages AWS's scalable infrastructure to provide a secure environment for AI deployment, enhancing ROI for enterprises.

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Product

Introducing Workato Labs: Built for Developers and Their Agents

Workato has launched Workato Labs, a suite of open-source developer tools designed to integrate AI into modern development workflows. These tools, including wk CLI, Recipe Linter, Developer Skills, and Recipe Visualizer, enable developers to create, validate, and deploy Workato assets directly from their preferred coding environments, enhancing automation and integration capabilities.

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Product

Workato Launches Workato Labs with a New Open-Source ...

Workato has launched Workato Labs, an open-source developer toolkit designed for enterprise orchestration. This toolkit provides developers and AI builders with code-first access to Workato through a new command-line interface and tools for building, validating, and visualizing workflows. It supports AI coding assistants like Claude Code and GitHub Copilot, facilitating AI-assisted development and enterprise migrations.

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Workato, Inc. Profile

Company Name

Workato, Inc.

Company Website

https://www.workato.com/

HQ Location

215 Castro St, Suite 300, Mountain View, California 94041, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B