Workato Platform Overview

Workato delivers a unified platform for orchestrating data integration, application connectivity, and process automation throughout organizations. This iPaaS solution excels in synchronizing data and streamlining workflows across diverse applications, enhancing cross-departmental collaboration. Notably, it supports enterprise orchestration in the AI and agentic era, addressing modern data management challenges. Workato's platform empowers teams to connect disparate systems seamlessly, facilitating efficient data flow and operational coherence. It is recognized as a leader in the field, trusted by top-tier enterprises for its capability to handle complex integrations with ease.

Use Cases

Customers recommend Social Media Marketing, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Workato Platform.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Lead Management
  • Lead Qualification
  • Proposal & Quote Management
  • Lead Routing
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Workato Platform.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Manage Risk
  • Improve ROI
  • Acquire Customers
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Workato Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Workato Platform works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Workato Platform's features include Bot, and Ticketing. and Workato Platform support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Workato Platform analytics capabilities include Custom Reports, and Analytics.

Workato Platform, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workato-platform offers automation solutions like Order to Cash and employee onboarding to enhance efficiency. Chatbot automation in Slack maximizes productivity for various use cases.

Workato Platform Customer wins, Customer success stories, Case studies

How can Workato Platform enhance your Collaboration process?

How can Workato Platform enhance your Workflow Management process?

Why is Workato Platform the best choice for Onboarding?

What solutions does Workato Platform provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Workato Platform solved their Data Management Platform needs. Cuspera uses 786 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and made integrations scalable. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.

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GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and improved scalability. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.

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GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload by letting customers build their own integrations. GUIDEcx embedded Workato’s recipe builder for a self-serve experience. This reduced the engineerin...g team’s workload and sped up development. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The new model let engineers focus on core product work and improved customer engagement.

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HubSpot - Internet

Workato helped HubSpot save over 100 hours of manual work. HubSpot used Workato's low-code and no-code automation to centralize their onboarding processes. Leadership gained a better view of new hire... onboarding. Employees gave very positive feedback about the improvements. Workato made the onboarding process easier and more efficient for HubSpot.

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monday.com - Information Technology And Services

Workato helped monday.com automate IT processes and improve employee experience. The IT team used Workato to automate onboarding, support, and asset management. 270 hours of manual IT work are automa...ted each month. 40% of tickets and 60% of permissions are now automated. Employee onboarding automation reached a 75% success rate. The IT team met their goals faster and improved employee satisfaction.

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Scoot - Airlines And Aviation

Workato helped Scoot improve HR processes with Ozy Bot, their custom Workbot. Scoot needed a mobile-friendly tool to connect different HR systems. With Workato, they built Ozy Bot and linked it to Wo...rkplace by Meta. Now, employees can do almost 30 HR tasks in one place, like applying for leave or updating information. This made work easier for staff, improved efficiency, and gave employees more control over their HR needs.

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Frequently Asked Questions(FAQ)

for Workato Platform

What is Workato Platform used for?

Workato Platform is a Data Management Platform Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Social Media Marketing, Collaboration and Workflow Management .

What are the top features of Workato Platform?

bot, Ticketing are some of the top features of Workato Platform.

Where is Workato Platform located?

Workato Platform is headquartered at 215 Castro St, Suite 300, Mountain View, California 94041, US.
lightning

Peers used Workato Platform for social media marketing and collaboration

Workato Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)

Software Failure Risk Guidance

?

for Workato Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Workato Platform

Workato, Inc. News

Product

Workato Brings Agentic AI to the European Union with Regional Data Processing - Silicon Canals

Workato has launched its core AI features in the European Union, ensuring data sovereignty by hosting all AI models and processing within the EU. This release allows EU enterprises to adopt AI-powered automation while maintaining compliance with regional data regulations. The platform's architecture supports secure, enterprise-grade AI, enhancing innovation and regulatory adherence.

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Partnership

SysAid AI and Workato Integrate to Power Productivity Through Intelligent Connected Workflows

Workato and SysAid have integrated to enhance SysAid's platform with Workato's automation capabilities. This partnership allows SysAid customers to connect over 1,000 third-party applications, enabling seamless automation across IT, HR, Finance, and Customer Support. The integration offers a no-code/low-code platform for building workflows, aiming to boost productivity and innovation.

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Product

Workato Delivers Industry's First Enterprise MCP Platform for AI Agents - Yahoo Finance

Workato has launched the Enterprise Model Context Protocol (MCP), a platform designed to enhance AI agent capabilities for enterprise applications. This platform offers secure, managed MCP servers, enabling AI agents like ChatGPT to perform tasks efficiently. Key partners include Anthropic, AWS, Atlassian, and Box. The platform integrates with existing systems, providing governance and security, and is available now.

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Product

Workato's new AI Research Lab offers enterprises an escape route from AI pilot purgatory

Workato has launched a new AI Research Lab in San Francisco, built on its acquisition of xmad.ai, to tackle systemic challenges in AI projects. The lab aims to unite researchers, product experts, and customers to overcome barriers in AI adoption, focusing on practical applications and collaborative innovation. This initiative seeks to accelerate learning and product development, potentially transforming stalled AI projects into scalable solutions.

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Workato, Inc. Profile

Company Name

Workato, Inc.

Company Website

https://www.workato.com/

HQ Location

215 Castro St, Suite 300, Mountain View, California 94041, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B