Workato Platform Overview

Workato delivers a unified platform for orchestrating data integration, application connectivity, and process automation throughout organizations. This iPaaS solution excels in synchronizing data and streamlining workflows across diverse applications, enhancing cross-departmental collaboration. Notably, it supports enterprise orchestration in the AI and agentic era, addressing modern data management challenges. Workato's platform empowers teams to connect disparate systems seamlessly, facilitating efficient data flow and operational coherence. It is recognized as a leader in the field, trusted by top-tier enterprises for its capability to handle complex integrations with ease.

Use Cases

Customers recommend Social Media Marketing, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Workato Platform.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Lead Management
  • Lead Qualification
  • Proposal & Quote Management
  • Lead Routing
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Workato Platform.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Manage Risk
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Workato Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Workato Platform works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Workato Platform's features include Bot, and Ticketing. and Workato Platform support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Workato Platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...This includes email marketing and social media marketing...." App Integrations & More
"...Conduct HR processes in a single interface - Slack, MS Teams and other collaboration tools. ..." Hiring Automation Solutions
"...Starter Finance workflows & 10,000+ community automations...." Finance Workflow Automations

Workato Platform, Tubular, Digital Pigeon, eLogger, Cerberus FTP Server, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workato-platform offers automation solutions like Order to Cash and employee onboarding to enhance efficiency. Chatbot automation in Slack maximizes productivity for various use cases.

Workato Platform Customer wins, Customer success stories, Case studies

How does Workato Platform address your Collaboration Challenges?

What benefits does Workato Platform offer for Workflow Management?

How can Workato Platform enhance your Onboarding process?

How does Workato Platform address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Workato Platform solved their Data Management Platform needs. Cuspera uses 786 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

 

Australian government - Government - Very Large

How Australian Government Saved $400K with Workato

Canberra, Australia

The Australian government saved over $400,000 by using Workato's integration platform to automate identity verification and HR system synchronization. The solution reduced verification costs by over ...90% and eliminated service desk delays, providing real-time updates across systems like SAP and Active Directory. This integration enhances compliance and operational efficiency, positioning the government for future AI deployments.

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How Unimarket Connects Customers to Smarter Procurement with Workato

Unimarket has integrated Workato into its procurement platform, enhancing connectivity for its 450 customers. This integration allows for seamless data transformation and real-time synchronization ac...ross various systems, improving procurement processes. Unimarket offers Workato as an optional integration layer, enabling customers to manage data streams efficiently. This collaboration has transformed integration from a technical challenge to a sales advantage, streamlining customer onboarding and maintenance.

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How Denver Summit FC Built a World-Class Fan Experience with Workato

Denver Summit FC leveraged Workato's low-code orchestration platform to build a scalable fan experience, selling out 15,000 season tickets in weeks. Workato integrated Jump Ticketing and Salesforce, ...automating data synchronization and enhancing operational efficiency. This setup allowed the club to focus on customer support and expand automation across various business functions, setting a model for modern sports organizations.

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Atlassian - Computer Software - Large

Sydney, Australia

Atlassian needed to migrate its core ERP from NetSuite to Oracle Fusion Cloud. Their previous iPaaS was too slow and required specialist skills, making the migration difficult. By switching to Workat...o, Atlassian completed 50 integrations in nine months without disrupting financial operations. The team saved over 100,000 manual hours and delivered integrations much faster. Workato helped Atlassian modernize its integration stack and support business automation.

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Yell - Human Resources - Small

Tokyo, Japan

Workato helped Yell, a 30-person Tokyo startup, automate 6 million tasks each year. The team used Workato to test 10 times more ideas than before. They built 300 automated workflows for notifications..., AI data checks, and message monitoring. AI-powered help desk tools cut response times. Yell now runs large-scale operations with a small team, improving service quality and speed.

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Xemplo - Information Technology And Services - Small

Sydney, Australia

Workato Embedded helped Xemplo eliminate manual data re-entry between Bullhorn and Xemplo. Xemplo used Workato to build dynamic integrations, connecting onboarding, payroll, and compliance in one pla...tform. Over 1,200 pre-built integrations became available to Xemplo clients. Recruiters now stay in Bullhorn while Xemplo handles onboarding and compliance. The solution reduced compliance risks and operating costs for agencies. Xemplo now offers a scalable, flexible integration hub for workforce management.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Workato Platform

What is Workato Platform used for?

Workato Platform is a Data Management Platform Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Social Media Marketing, Collaboration and Workflow Management .

What are the top features of Workato Platform?

bot, Ticketing are some of the top features of Workato Platform.

What are Workato Platform alternatives?

Tubular, Digital Pigeon, ELogger and Cerberus FTP Server are popular alternatives for Workato Platform.

Where is Workato Platform located?

Workato Platform is headquartered at 215 Castro St, Suite 300, Mountain View, California 94041, US.
lightning

Peers used Workato Platform for social media marketing and collaboration

Workato Platform Competitors

Workato Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (18)
Custom Reports

4.18/5 ★

Read Reviews (78)
Analytics

4.11/5 ★

Read Reviews (110)

Workato Platform Integrations

Workato Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.17/5 ★

Read Reviews (31)
Data Export

3.61/5 ★

Read Reviews (7)

RingCentral MVP

4.21 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Feedly

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OutSystems

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ANAPLAN FOR MARKETING

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Qualtrics Employee Experience

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Workato Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Workato Platform

Workato, Inc. News

Product

Workato Announces AIRO Global Availability, Redefining Enterprise ...

Workato has announced the global availability of Workato AIRO, a multi-agent system integrated into its platform. AIRO enables business users to orchestrate complex processes without technical expertise, leveraging AI to improve enterprise operations. It includes features like AIRO Foundry, Memory, Playbooks, Acumen, and Connect, enhancing process automation and integration across applications.

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Partnership

Workato and L&T Technology Services Launch FinShield AI, a Fraud ...

Workato and L&T Technology Services have jointly launched FinShield AI, a fraud investigation assistant, on the Workato Agentic Marketplace. This AI-driven solution automates repetitive tasks in fraud investigations, significantly reducing investigation time and manual workload while maintaining human oversight. The solution is designed to enhance efficiency and compliance in financial institutions.

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Product

Workato expands Agent Studio with Headless API, AI guardrails

Workato has expanded its Agent Studio with two new capabilities: Headless API and Agent Guardrails. The Headless API allows Workato's AI agents, Genies, to be embedded into various business applications, enabling autonomous actions and multi-agent orchestration. Agent Guardrails ensure data privacy and compliance, providing configurable security controls. These enhancements aim to facilitate AI integration in enterprise systems while maintaining governance and compliance.

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Product

Workato Introduces Headless API and Agent Guardrails, Bringing Governed AI Agents to Any Business Application

Workato has introduced Headless API and Agent Guardrails, enhancing its AI capabilities by allowing Genies, its AI agents, to be embedded into any business application. These new features ensure secure, governed AI interactions across various platforms, maintaining data privacy and compliance. Available to Workato ONE customers, these capabilities aim to streamline AI deployment in enterprise environments.

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Workato, Inc. Profile

Company Name

Workato, Inc.

Company Website

https://www.workato.com/

HQ Location

215 Castro St, Suite 300, Mountain View, California 94041, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B