Workato Platform Overview

Workato delivers a unified platform for orchestrating data integration, application connectivity, and process automation throughout organizations. This iPaaS solution excels in synchronizing data and streamlining workflows across diverse applications, enhancing cross-departmental collaboration. Notably, it supports enterprise orchestration in the AI and agentic era, addressing modern data management challenges. Workato's platform empowers teams to connect disparate systems seamlessly, facilitating efficient data flow and operational coherence. It is recognized as a leader in the field, trusted by top-tier enterprises for its capability to handle complex integrations with ease.

Use Cases

Customers recommend Social Media Marketing, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Workato Platform.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Lead Management
  • Lead Qualification
  • Proposal & Quote Management
  • Lead Routing
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Workato Platform.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Manage Risk
  • Improve ROI
  • Acquire Customers
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Workato Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Workato Platform works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Workato Platform's features include Bot, and Ticketing. and Workato Platform support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Workato Platform analytics capabilities include Custom Reports, and Analytics.

Workato Platform, Tubular, Digital Pigeon, eLogger, Cerberus FTP Server, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Workato-platform offers automation solutions like Order to Cash and employee onboarding to enhance efficiency. Chatbot automation in Slack maximizes productivity for various use cases.

Workato Platform Customer wins, Customer success stories, Case studies

What makes Workato Platform ideal for Collaboration?

What Are the key features of Workato Platform for Workflow Management?

What benefits does Workato Platform offer for Onboarding?

Why is Workato Platform the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Workato Platform solved their Data Management Platform needs. Cuspera uses 786 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and made integrations scalable. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.

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GUIDEcx - Computer Software

Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and improved scalability. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.

Read on →

GUIDEcx - Information Technology And Services

GUIDEcx faced challenges with integration overload and limited engineering resources, leading to a backlog and scalability issues. They used Workato to allow customers to build and customize their ow...n integrations, reducing the engineering burden. This self-serve model led to a 15% higher win rate, a 20% increase in average order value, and a 25% improvement in customer retention. The solution empowered customers and freed up GUIDEcx's engineers to focus on core product work.

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GUIDEcx - Information Technology And Services

GUIDEcx faced challenges with integration overload and limited engineering resources, leading to a backlog and scalability issues. They used Workato to allow customers to build and customize their ow...n integrations, reducing the engineering load. This self-serve model led to a 15% higher win rate, a 20% increase in average order value, and a 25% improvement in customer retention. The solution empowered customers and freed up engineers to focus on core product work.

Read on →

Nutanix - Information Technology And Services

Workato helped Nutanix automate security ticket management and VM provisioning. Nutanix used Workato to create and assign tickets directly from Slack, speeding up response times. VM provisioning drop...ped from weeks to under 10 minutes for 2,500 VMs. The IT team achieved 100% SLA and assigns tickets twice as fast. IT NPS increased to over 90 and service capacity grew by 30% in one year.

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Nextdoor - Internet

Workato helped Nextdoor cut development time by 75%. The team used Workato to automate ad metrics uploads, invoice generation, and client balance calculations. Ad performance reports now update daily... instead of weekly. Invoices are sent automatically, saving 24 hours per batch. Nextdoor no longer needs to hire extra staff for manual processes, freeing up engineering for product work.

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Frequently Asked Questions(FAQ)

for Workato Platform

What is Workato Platform used for?

Workato Platform is a Data Management Platform Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Social Media Marketing, Collaboration and Workflow Management .

What are the top features of Workato Platform?

bot, Ticketing are some of the top features of Workato Platform.

What are Workato Platform alternatives?

Tubular, Digital Pigeon, ELogger and Cerberus FTP Server are popular alternatives for Workato Platform.

Where is Workato Platform located?

Workato Platform is headquartered at 215 Castro St, Suite 300, Mountain View, California 94041, US.
lightning

Peers used Workato Platform for social media marketing and collaboration

Workato Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (18)
Custom Reports

4.18/5

Read Reviews (78)
Analytics

4.11/5

Read Reviews (110)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (18)
Custom Reports

4.18/5

Read Reviews (78)
Analytics

4.11/5

Read Reviews (110)

Software Failure Risk Guidance

?

for Workato Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Workato Platform

Workato, Inc. News

Product

Workato Accelerates Enterprise AI Adoption with Launch of Production-Ready Model Context Protocol Servers - Business Wire

Workato Accelerates Enterprise AI Adoption with Launch of Production-Ready Model Context Protocol Servers - Business Wire

Product

Workato Accelerates Enterprise AI Adoption with Launch of Production-Ready Model Context Protocol Servers - The AI Journal

Workato has launched production-ready Model Context Protocol (MCP) servers to help enterprises move AI initiatives from pilot to production. The initial release includes eight servers across various functions, with plans for over 100 by year-end. These servers provide enterprise-grade security and seamless integration, enabling AI agents to access business data and drive meaningful actions without custom coding.

Partnership

Corcentric Partners with Workato to Expand Integration Capabilities for Procurement and Finance Teams - The Manila Times

Corcentric and Workato have formed a strategic partnership to enhance integration capabilities for procurement and finance teams. By integrating Workato's iPaaS platform, Corcentric offers scalable, pre-built connectivity options, improving customer access to ERP and enterprise systems. This collaboration enables faster onboarding, reduced errors, and supports complex workflows, starting with a payments integration for Microsoft Dynamics 365 Finance and Operations.

Partnership

Workato Partners with Confluent to Power AI Agents That Detect and Act in Real Time - Business Wire

Workato and Confluent have formed a partnership to enhance AI agents capable of real-time detection and action. This collaboration leverages Workato's integration and automation capabilities with Confluent's data streaming platform to improve operational efficiency and responsiveness.

Workato, Inc. Profile

Company Name

Workato, Inc.

Company Website

https://www.workato.com/

HQ Location

215 Castro St, Suite 300, Mountain View, California 94041, US

Employees

101-250

Social

Financials

SERIES B