DocuSign eSignature Overview

Docusign enables fast and easy electronic signatures. Agreements can be sent and signed using the world's #1 e-signature solution.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using DocuSign eSignature.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Rating And Review Management
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using DocuSign eSignature.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Acquire Customers
See all business priorities See less business priorities

DocuSign eSignature Use-Cases and Business Priorities: Customer Satisfaction Data

DocuSign eSignature works with different mediums / channels such as Mobile. Mobile App. User Generated Content etc.

DocuSign eSignature's features include Templates, Recording, Personalization, etc. and DocuSign eSignature support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also DocuSign eSignature analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...The Accredited Solution Mike s demonstrated solution for accreditation included SpringCM with integrations for DocuSign eSignature and Salesforce...." Mike Bergman first in the DocuSign ecosystem to be SpringCM certified
"...With eWitness, signers can now include up to two witnesses in the DocuSign eSignature workflow and capture witness information in the Certificate of Completion...." The DocuSign Quarterly Release is live!
"...UCSF integrated DocuSign eSignature into its patient onboarding process to successfully execute one of the largest clinical trials in history. ..." DocuSign eSignature

DocuSign eSignature, eSign PDF, Signable, Xodo Sign (formerly eversign), eLogger, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for DocuSign eSignature

Top Industries

  • Construction
  • Education
  • Financial Services

Popular in

DocuSign eSignature is popular in Construction, Education, and Financial Services and is widely used by

DocuSign eSignature Customer wins, Customer success stories, Case studies

How can DocuSign eSignature enhance your Sales Document Management process?

What Are the key features of DocuSign eSignature for Workflow Management?

How efficiently Does DocuSign eSignature manage your Onboarding?

What solutions does DocuSign eSignature provide for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well DocuSign eSignature solved their Digital Signature needs. Cuspera uses 1103 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign eSignature: How to Send an Envelope

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Frequently Asked Questions (FAQ)

What buyers ask before choosing DocuSign eSignature

What is DocuSign eSignature used for?

DocuSign eSignature is a Digital Signature Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Sales Document Management, Workflow Management and Onboarding .

What are the top features of DocuSign eSignature?

Templates, Recording and Personalization are some of the top features of DocuSign eSignature.

Who uses DocuSign eSignature?

DocuSign eSignature is used by Construction, Education and Financial Services among other industries.

What are DocuSign eSignature alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and ELogger are popular alternatives for DocuSign eSignature.

Where is DocuSign eSignature located?

DocuSign eSignature is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used DocuSign eSignature for sales document management and workflow management

DocuSign eSignature Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.48/5

Read Reviews (4)
Custom Reports

4.30/5

Read Reviews (43)
Analytics

4.10/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.48/5

Read Reviews (4)
Custom Reports

4.30/5

Read Reviews (43)
Analytics

4.10/5

Read Reviews (10)

Software Failure Risk Guidance

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for DocuSign eSignature

Overall Risk Meter

Low Medium High

Top Failure Risks for DocuSign eSignature

DocuSign, Inc News

Product

DocuSign (DOCU) Brings AI Contract Automation Into Enterprise Legal Workflows

DocuSign launched an integration with Google Cloud's Gemini Enterprise for Legal, enhancing AI-powered contract automation for enterprise legal teams. This integration allows legal departments to automate and analyze contract workflows securely within Google Cloud, extending DocuSign's capabilities beyond e-signatures into broader Intelligent Agreement Management.

Product

Docusign and Slack: Moving Contracts at the Speed of Chat

Docusign has integrated its Intelligent Agreement Management (IAM) with Slack, enabling users to manage contracts directly within Slackbot. This integration allows for seamless contract generation, review, and synchronization with Salesforce, enhancing collaboration and reducing delays in the agreement lifecycle. The integration aims to streamline workflows and improve data accuracy across systems.

Product

Turn Contract Insights into Action with Docusign Iris AI Assistant and Agents

Docusign has launched new AI and agentic capabilities within its Intelligent Agreement Management platform, featuring Docusign Iris. These enhancements automate complex contract workflows, offering a conversational AI assistant, customizable agents, and dynamic portfolio analysis tools. The platform integrates with third-party systems like Salesforce and HubSpot, providing deep agreement context and governance to streamline contract lifecycles.

Financial

Docusign to Announce Second Quarter Fiscal 2027 Financial Results on September 3, 2026

Docusign will announce its second quarter fiscal 2027 financial results on September 3, 2026, after U.S. markets close. A conference call and webcast will follow to discuss financial performance and business outlook.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F