DocuSign eSignature Overview

Docusign enables fast and easy electronic signatures. Agreements can be sent and signed using the world's #1 e-signature solution.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using DocuSign eSignature.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Rating And Review Management
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using DocuSign eSignature.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Acquire Customers
See all business priorities See less business priorities

DocuSign eSignature Use-Cases and Business Priorities: Customer Satisfaction Data

DocuSign eSignature works with different mediums / channels such as Mobile. Mobile App. User Generated Content etc.

DocuSign eSignature's features include Templates, Recording, Personalization, etc. and DocuSign eSignature support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also DocuSign eSignature analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...The post 10 must-haves in your eSignature solution appeared first on DocuSign Australia Blog...." 10 must-haves in your eSignature solution
"...Smith highlighted how SpringCM allowed his company to leverage standard contract templates to create a more familiar experience for customers and an easier workflow for sales and legal employees. ..." Top Moments from Momentum 2019 in San Francisco
"...UCSF integrated DocuSign eSignature into its patient onboarding process to successfully execute one of the largest clinical trials in history. ..." DocuSign eSignature

DocuSign eSignature, eSign PDF, Signable, Xodo Sign (formerly eversign), eLogger, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for DocuSign eSignature

Top Industries

  • Construction
  • Education
  • Financial Services

Popular in

DocuSign eSignature is popular in Construction, Education, and Financial Services and is widely used by

DocuSign eSignature Customer wins, Customer success stories, Case studies

Why is DocuSign eSignature the best choice for Sales Document Management?

How does DocuSign eSignature address your Workflow Management Challenges?

What Are the key features of DocuSign eSignature for Onboarding?

What solutions does DocuSign eSignature provide for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well DocuSign eSignature solved their Digital Signature needs. Cuspera uses 1103 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign eSignature: How to Send an Envelope

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing DocuSign eSignature

What is DocuSign eSignature used for?

DocuSign eSignature is a Digital Signature Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Sales Document Management, Workflow Management and Onboarding .

What are the top features of DocuSign eSignature?

Templates, Recording and Personalization are some of the top features of DocuSign eSignature.

Who uses DocuSign eSignature?

DocuSign eSignature is used by Construction, Education and Financial Services among other industries.

What are DocuSign eSignature alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and ELogger are popular alternatives for DocuSign eSignature.

Where is DocuSign eSignature located?

DocuSign eSignature is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used DocuSign eSignature for sales document management and workflow management

DocuSign eSignature Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.48/5 ★

Read Reviews (4)
Custom Reports

4.30/5 ★

Read Reviews (43)
Analytics

4.10/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.48/5 ★

Read Reviews (4)
Custom Reports

4.30/5 ★

Read Reviews (43)
Analytics

4.10/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for DocuSign eSignature

Overall Risk Meter

Low Medium High

Top Failure Risks for DocuSign eSignature

DocuSign, Inc News

Partnership

DocuSign, NVIDIA Say an 850M-Parameter Model Can Unlock the $2 Trillion Trapped in Contracts

DocuSign and NVIDIA have developed Neotron Parse, an 850M-parameter model integrated into DocuSign's platform to extract complex table data from contracts. This partnership aims to unlock $2 trillion in trapped contract value by improving data extraction speed and accuracy. The model is optimized for enterprise-scale document processing, emphasizing accuracy and cost-efficiency.

Awards

EQS-News: Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026

Docusign has been named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026. The recognition highlights Docusign's Intelligent Agreement Management platform, which integrates AI for contract analysis and workflow orchestration. This platform supports over 1.9 million businesses by enhancing agreement lifecycle management and offering extensive prebuilt integrations with major systems like Salesforce and SAP.

Awards

Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026

Docusign has been recognized as a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026. This acknowledgment highlights Docusign's Intelligent Agreement Management platform, which enhances agreement lifecycle management with AI-driven contract analysis and workflow orchestration. The platform's strengths include a broad integration library and comprehensive lifecycle management capabilities.

Product

DocuSign Reinvents Agreement Management Platform Amid Market Challenges

DocuSign is enhancing its Intelligent Agreement Management platform by integrating AI-driven contract analysis and automated workflows. This expansion aims to improve efficiency and reduce risks in contract lifecycle management, strengthening its competitive position in the market.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F