DocuSign eSignature Overview

Docusign enables fast and easy electronic signatures. Agreements can be sent and signed using the world's #1 e-signature solution.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using DocuSign eSignature.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Rating And Review Management
  • Customer Feedback Management
  • Coaching
  • Knowledge Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using DocuSign eSignature.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Acquire Customers
See all business priorities See less business priorities

DocuSign eSignature Use-Cases and Business Priorities: Customer Satisfaction Data

DocuSign eSignature works with different mediums / channels such as Mobile. Mobile App. User Generated Content etc.

DocuSign eSignature's features include Templates, Recording, Personalization, etc. and DocuSign eSignature support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also DocuSign eSignature analytics capabilities include Custom Reports, and Analytics.

DocuSign eSignature, eSign PDF, Signable, Xodo Sign (formerly eversign), eLogger, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for DocuSign eSignature

Top Industries

  • Construction
  • Education
  • Financial Services

Popular in

DocuSign eSignature is popular in Construction, Education, and Financial Services and is widely used by

Comprehensive Insights on DocuSign eSignature Use Cases

How does DocuSign eSignature facilitate Sales Document Management?

What makes DocuSign eSignature ideal for Workflow Management?

What solutions does DocuSign eSignature provide for Onboarding?

Why is DocuSign eSignature the best choice for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well DocuSign eSignature solved their Digital Signature needs. Cuspera uses 1103 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

Case Studies

Insurance

CASE STUDY AAA Washington

Docusign helped AAA Washington speed up insurance agreement processing. The company switched from manual paperwork to digital templates. This change cut average agreement completion time from about 1...4 days to 1.1 days. Now, 87% of agreements finish in three hours. Monthly sales increased. Agents using Docusign closed more business than those who did not.

Automotive

CASE STUDY Avis Budget Group

Docusign CLM helped Avis Budget Group transform procurement. The team managed $700 million in annual supplier spend across 20,000 suppliers. Before, contracts were scattered and hard to track. With D...ocusign CLM, contracts are now stored in one place. Supplier onboarding time dropped from weeks to days. The team gained better control, faster approvals, and stronger supplier negotiations.

Manufacturing

CASE STUDY Sensata Technologies

Docusign CLM helped Sensata Technologies modernize contract management. The legal team moved from paper files to a digital system. They now use Docusign CLM daily for contract review and tracking. Ma...nual review dropped, and legal gained real-time visibility into agreements. All legal staff adopted the new system. Teams now collaborate better and spot issues faster.

Financial Services

CASE STUDY SimpleNexus

Docusign eSignature helped SimpleNexus improve the mortgage signing process. SimpleNexus embedded Docusign into their workflow. This made signing easier and faster for their customers. The solution r...emoved manual steps and made the process digital and secure. Customers now have a better experience with mortgage agreements.

Telecommunications

CASE STUDY T-Mobile Wholesale

Docusign CLM helped T-Mobile Wholesale cut agreement time by 44%. Manual processes slowed deals and tied up 40% of non-contract staff. Docusign automated workflows and approvals. The team saw 1.8x fa...ster cycle times for high-value agreements. Staff were freed from contracting tasks. T-Mobile Wholesale reached measurable ROI in 3 months.

Financial Services

CASE STUDY Vantage West Credit Union

Docusign Notary On-Demand helped Vantage West Credit Union speed up home loan processing by 20%. The process went from 30 days to 24 days. Staff saved 67 hours in three months. Members can now sign a...nd notarize documents remotely. The new system is simple and secure. Members and staff both enjoy the faster, easier process.

Video

Docusign eSignature: How to Send an Envelope

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Frequently Asked Questions(FAQ)

for DocuSign eSignature

What is DocuSign eSignature used for?

DocuSign eSignature is a Digital Signature Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Sales Document Management, Workflow Management and Onboarding .

What are the top features of DocuSign eSignature?

Templates, Recording and Personalization are some of the top features of DocuSign eSignature.

Who uses DocuSign eSignature?

DocuSign eSignature is used by Construction, Education and Financial Services among other industries.

What are DocuSign eSignature alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and ELogger are popular alternatives for DocuSign eSignature.

Where is DocuSign eSignature located?

DocuSign eSignature is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used DocuSign eSignature for sales document management and workflow management

DocuSign eSignature Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.48/5 ★

Read Reviews (4)
Custom Reports

4.30/5 ★

Read Reviews (43)
Analytics

4.10/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.48/5 ★

Read Reviews (4)
Custom Reports

4.30/5 ★

Read Reviews (43)
Analytics

4.10/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for DocuSign eSignature

Overall Risk Meter

Low Medium High

Top Failure Risks for DocuSign eSignature

DocuSign, Inc News

Awards

Docusign Named A Leader In The IDC MarketScape: Worldwide AI-Enabled Buy-Side ...

Docusign has been recognized as a leader in the IDC MarketScape for Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. This acknowledgment highlights Docusign's capabilities in leveraging AI for contract management, reinforcing its position in the market.

Awards

Docusign Named a Leader in the IDC MarketScape: Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025 Vendor Assessment - PR Newswire

Docusign has been named a Leader in the IDC MarketScape for AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. The recognition highlights Docusign CLM's robust AI-powered contract analytics, seamless eSignature integration, and broad connectivity with leading business applications. The platform's strengths include its user-friendly experience, strong security controls, and ability to support collaboration and version control across the contract lifecycle.

Awards

Docusign Named a Leader in the IDC MarketScape: Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025 Vendor Assessment

Docusign has been recognized as a Leader in the IDC MarketScape for AI-Enabled Buy-Side Contract Lifecycle Management Applications 2025. The Docusign CLM platform, powered by Intelligent Agreement Management, offers robust AI-powered contract analytics, seamless eSignature integration, and enterprise connectivity. It is praised for accelerating agreement cycles, improving compliance, and supporting collaboration.

Customer

Docusign products will be discounted to agencies under latest GSA deal

Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Management (IAM) products. The deal provides a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F