RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win." - John Monreal

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Video Use Cases

What makes RingCentral Video ideal for Collaboration?

How does RingCentral Video address your Communication Management Challenges?

What Are the key features of RingCentral Video for Content Sharing?

How can RingCentral Video enhance your Engagement Management process?

What Are the key features of RingCentral Video for Document Sharing?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services
With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services
With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd

Case Studies

Professional Training & Coaching

CASE STUDY The Office Gurus

RingCentral Engage Voice helped The Office Gurus improve call center efficiency and caller experience. They used the platform to quickly set up outsourced teams and meet strict SLAs for clients. With... RingCX, they added omnichannel support, managing all digital channels in one place. The Office Gurus reduced cost per lead for a client by 55.7%, saving $3.2 million annually and increasing qualified leads by 34%. The solution made it easy to implement and scale support operations.

Read more →
Transportation/Trucking/Railroad

CASE STUDY Truck Site

RingEX from RingCentral helped Truck Site improve efficiency by 200%. The company faced call disruptions and lacked Salesforce integration with their old phone system. With RingEX, sales reps can cal...l leads with one click and send real-time info via SMS. The team can switch devices during calls and record every call for training. Customer satisfaction scores doubled. Inventory details and quotes are now delivered in under a minute using RingCentral’s Salesforce integration.

Read more →
Hospital & Health Care

CASE STUDY The Doctor

RingEX helped The Doctor, a Los Angeles healthcare practice, cut telecom costs by 67%. The team unified communications, replacing multiple apps with one platform. Staff now coordinate care more effic...iently, boosting overall efficiency by 30%. The solution supports remote and in-office staff, improving patient experience. The Doctor now recommends RingEX to partners and vendors.

Read more →
Transportation/Trucking/Railroad

CASE STUDY Ryder Systems

RingCentral helped Ryder Systems modernize its communications by moving from old PBX systems to a cloud-based solution. Ryder wanted to improve customer experience and cut telecom costs. With RingCen...tral, Ryder eliminated the need for on-premise PBX hardware and reduced maintenance expenses. The company rolled out RingCentral to over 200 locations in six weeks, handling 30,000 calls a month with zero phone-related failures. Staff now use mobile apps to serve customers better and close more deals.

Read more →
Non-Profit Organization Management

CASE STUDY Scratch Foundation

RingCentral Events helped Scratch Foundation host virtual conferences for a global audience. The platform integrated with their AI-powered translation tool, supporting attendees in over 100 countries.... The 2024 Scratch Conference featured 80 presenters and 1,300 participants. Scratch Foundation used features like Expo Booths, Panels, and Breakout Rooms to create engaging experiences. The team praised RingCentral Events for its flexibility, easy integration, and strong customer support.

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Professional Training & Coaching

CASE STUDY SPM Services

RingCX helped SPM Services improve client experience and save time. The company faced frequent call drops and poor reporting with its old contact center. After switching to RingCX, SPM Services saw a... 120% increase in call load with no dropped calls. The solution was fully implemented in three weeks. Supervisors now use real-time monitoring and detailed reports to improve operations. Agents find the system easier and more efficient, helping the company meet its goals.

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Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingSense Q2 updates: Smarter filters, sharper coaching, and more control

RingCentral's RingSense Q2 updates enhance user control with features like smarter filters, improved coaching tools, and customizable call summaries. New API expansions and global data residency options are introduced, supporting Spanish and French languages. These updates aim to streamline operations and enhance user experience.

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Product

Manual to modern: Discover where you stand with RingCentral??s AI CX Maturity Assessment

RingCentral introduces an AI CX Maturity Assessment to help organizations evaluate their customer experience capabilities. The assessment identifies five stages of AI maturity, from manual processes to advanced AI integration, offering strategic recommendations and benchmarking against industry peers. This tool aims to guide businesses in making informed CX investment decisions and accelerating their transformation journey.

Read more →
Awards

RingCentral named a 2025 Top Rated Award winner by TrustRadius

RingCentral has been recognized as a 2025 Top Rated Award winner by TrustRadius, achieving an overall score of 8.2 out of 10 based on over 461 verified user reviews. This accolade highlights RingCentral's excellence in providing seamless, secure communication solutions through its RingEX platform, demonstrating strong customer satisfaction and trust.

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Product

RingCentral Announces General Availability of AI Receptionist (AIR) - Yahoo Finance

RingCentral has launched the general availability of AI Receptionist (AIR), an AI-powered phone agent that uses generative AI to handle customer calls, answer questions, and transfer callers based on context. Over 2,000 organizations already use AIR. Key features include instant activation, customizable greetings, automated responses, spam call blocking, and intelligent call routing. AIR aims to streamline business communications and enhance customer engagement.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO