RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, ...and I think RingCentral is going to play a big role in it." - Emeka Ibekweh

RingCentral Video, Intelligencebank DAM, Zapnito, Sertifi, Livestorm Webinar, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

How does RingCentral Video facilitate Collaboration?

How does RingCentral Video address your Communication Management Challenges?

How does RingCentral Video facilitate Content Sharing?

How can RingCentral Video enhance your Engagement Management process?

How can RingCentral Video enhance your Document Sharing process?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems

Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems

Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

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Chicago Cubs adopts RingCentral's cloud platform - Telecompaper

The Chicago Cubs have adopted RingCentral's cloud platform, marking a significant customer win for RingCentral in the sports industry.

Read on →

First Bank - Financial Services - financial services

First Bank, a large financial services company, wanted to update its communication systems. They chose RingCentral after a six-month analysis of UCaaS providers. RingCentral offered a wide range of s...ervices on a single platform, including softphone functionality and workforce optimization tools. The deployment was smooth with the help of RingCentral Professional Services. First Bank is already saving 30% on phone system costs and seeing improved communication capabilities.

Read on →

Good2Go Auto Insurance - Financial Services - Financial Services

RingCentral Contact Center helped Good2Go Auto Insurance save $100,000 over three years. The company switched from an unreliable on-prem phone system to RingCentral, eliminating downtime and improvin...g customer support. Employees gained access to messaging, video, phone, and fax tools on any device. The new solution made it easier to manage call queues and monitor staff. Good2Go also saw an increase in payments received by phone, showing better customer experience.

Read on →

BA Life - Professional Services - professional services

BA Life, a small professional services company, faced challenges with their previous events platform due to inflexible licensing and declining customer support. They switched to RingCentral Events fo...r its flexibility and affordability. The platform allowed them to host a complex virtual conference with 25 presenters and attendees from 28 countries. RingCentral's user-friendly interface and responsive support helped BA Life implement various functionalities, including breakout rooms and panel discussions, enhancing the conference experience.

Read on →

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Zapnito, Sertifi and Livestorm Webinar are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Partnership

Cox Business, RingCentral Unveil Contact Center AI Partnership

RingCentral and Cox Business have launched a new AI-powered contact center platform, Cox Business Contact Center, designed to modernize customer engagement for mid-market businesses. The platform, powered by RingCentral AI, offers omnichannel engagement and AI-driven automation, including virtual agents and quality management tools. It integrates with CRM systems and meets compliance standards, aiming to streamline IT management and enhance customer experience.

Product

RingCentral Unveils RingWEM for Smarter Workforce

RingCentral has launched RingWEM, an AI-powered Workforce Engagement Management suite designed to enhance agent performance and customer engagement through features like AI Quality Management and predictive scheduling. This cloud-based solution integrates with RingCentrals communications and contact center platforms, offering businesses improved operational efficiency and customer experiences.

Partnership

Cox Business Unveils New AI-First Contact Center Solution Powered by RingCentral

Cox Business has launched a new AI-first contact center solution powered by RingCentral's RingCX platform. This omni-channel platform integrates AI-powered virtual agents, quality management, and seamless CRM integrations to enhance customer engagement and operational efficiency. It offers robust security and compliance, supporting businesses of all sizes with scalable, AI-driven communications.

Product

RingCentral Announces General Availability of AI Receptionist (AIR)

RingCentral has launched its AI Receptionist (AIR), now generally available, serving over 2,000 businesses. This AI voice agent automates inbound calls, offering features like Spanish language support, call analytics, and multi-location management. It transforms front-office communications into strategic revenue channels, enhancing customer engagement with minimal investment.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO