RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020." - Cody Broderick

Peer review evidence (same sources as the product rating summary)

"...Additional features include personal and group video calls, third-party application integrations, and screen sharing among others. ..." The 10 Best Slack Alternatives of 2019 Rating, Pricing, Features
"...For a more advanced communication and management software, see our article about a Ringcentral Glip alternative. ..." Best Free Workflow Apps You ll Want To Check Out
"...Use of gifs, being able to copy and paste screencaps directly in chat from clipboard, live use of shared google documents within chat, large directory to search for relevant contacts, teams...." Peer review by User

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

How does RingCentral Video facilitate Collaboration?

How can RingCentral Video optimize your Communication Management Workflow?

How can RingCentral Video optimize your Content Sharing Workflow?

What Are the key features of RingCentral Video for Engagement Management?

Why is RingCentral Video the best choice for Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Burgers’ Smokehouse - Consumer Services - Small

California, USA

RingCX helped Burgers’ Smokehouse handle a 900% spike in call volume, scaling from 50 to 500 daily calls during the holiday rush. The legacy phone system caused bottlenecks and lacked real-time monit...oring. With RingCX, supervisors gained instant visibility into agent status and could coach staff live. The cloud platform kept operations running smoothly, even during weather disruptions. Burgers’ Smokehouse now resolves more issues in a single call and plans to expand RingCX to more teams.

 

Brothers Services Company - Construction - Small

Baltimore, USA

RingCX and AI Quality Management helped Brothers Services Company move from manual call auditing to automated, data-driven coaching. The company saw a 20% increase in appointments scheduled after swi...tching to RingCentral's cloud communications. Managers gained real-time visibility and could monitor over 6,500 interactions, improving agent performance by 75%. The new system replaced fragmented phone tools and enabled proactive coaching. Brothers Services Company now plans to expand automation and analytics across its operations.

 

Arcium - Information Technology And Services - Small

Switzerland

Arcium used RingCentral Events to host a virtual summit for over 2,300 attendees. They achieved an 83% engagement rate on the main stage. The platform enabled 10 hours of live content with interactiv...e features like Q&A and chat. Arcium replaced costly, limited physical events with a scalable digital venue. This helped them connect a global developer community and boost brand awareness in confidential computing.

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

How RingCentral builds AI-native work from engineering to ops

RingCentral is leveraging AI tools like ChatGPT Work and Codex to accelerate product development and operational intelligence. The company has implemented an AI-Native Challenge to foster AI fluency among employees, leading to faster development cycles and enhanced product features. This initiative has transformed both engineering and non-engineering functions, such as the PMO, by integrating AI into workflows for improved efficiency and project management.

Awards

RingCentral named a Gartner® Magic Quadrant™ Leader for the 12th consecutive year

RingCentral has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Unified Communications as a Service for the 12th consecutive year. This accolade highlights the strength of RingCentral's RingEX solution and its innovations in AI-driven business communications, including features like AI Receptionist, AIR Pro, and AI Conversation Expert.

Partnership

NICE (TASE:NICE) Could Be 48% Undervalued As RingCentral Deal Expands

NICE and RingCentral have expanded their strategic partnership, including a resale agreement for RingEX and an extended joint agreement for RingCentral Contact Center. This collaboration aims to enhance go-to-market strategies and increase cross-sell opportunities, leveraging both companies' strengths in AI-powered customer engagement and communication platforms.

Partnership

RingCentral's strong Q2 2026 powered by customer growth across several products

RingCentral and NiCE have extended their partnership, with NiCE set to resell RingCentral's UCaaS solution, RingEX, under a new multi-year agreement. They will also continue marketing and selling RingCentral Contact Center, powered by NiCE CXone. This collaboration aims to simplify enterprise communications by offering a single vendor relationship for communications and customer experience solutions.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO